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- Kalamazoo-Battle Creek, MI
Allen Edwin Homes Reviews in Kalamazoo Battle Creek, MI
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What Kalamazoo Battle Creek Homeowners Have to Say About Allen Edwin Homes.
Read all 28 verified reviews from homeowners that built a new home with Allen Edwin Homes in the Kalamazoo Battle Creek area. Kalamazoo Battle Creek homeowners have rated Allen Edwin Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Allen Edwin Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Allen Edwin Homes in Kalamazoo-Battle Creek Area
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Customer Reviews
Jeff was great to work with!
- Mason M.
- Verified HomeBuyer
- April 04, 2023
- Mattawan, MI
We started off by just looking one day and met up with Jeff at the model in Silvergrass and three hours later ended up buying it! He was very trustworthy and knowledgeable. He helped us every step of the way including always being available to answer texts or calls. Highly recommend Jeff as a allen edwin homes!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Peace of mind
- William G.
- Verified HomeBuyer
- April 20, 2022
- Vicksburg, MI
Top notch customer service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Allen Edwin Homes - We had such an awesome buying experience with them.
- Lisa H.
- Verified HomeBuyer
- September 07, 2021
- Mattawan, MI
We had such an awesome buying experience with them.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Allen Edwin Homes - We appreciate the work Allen Edwin does and they way they manage
- David S.
- Verified HomeBuyer
- August 24, 2021
- Kalamazoo, MI
We appreciate the work Allen Edwin does and they way they manage the community. We bought our home on spec and it's been like a clean slate making the updates we want. I would love to see lights on our entry sign, because we have a beautiful new neighborhood. It would be great for everyone to catch a glimpse of it at night time... and also not miss the entry way! Overall, we absolutely love living in a new home! Thanks AE!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
How it is a well oiled machine and a process put together from start to finish with no sticking point or delay
- Tyrel B.
- Verified HomeBuyer
- August 17, 2021
- Vicksburg, MI
Great value, wonderful people and beautiful homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We love our home!
- Alicia J.
- Verified HomeBuyer
- July 14, 2021
- Kalamazoo, MI
The process is simple and very efficient. Everyone that we worked with was working hard behind the scenes to ensure we had a great customer experience. We are very happy with our home and feel like it was such a great investment! We are looking forward to our children growing up here and are proud to call it ours.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Allen Edwin Homes - Very happy.
- Neil W.
- Verified HomeBuyer
- June 21, 2021
- Portage, MI
Very happy. AE has great people all along the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great communication, great project management, and prompt customer service
- Ryan P.
- Verified HomeBuyer
- April 13, 2021
- Portage, MI
Crystal understood exactly what we were looking for and got us into a house that was and will be perfect for us for a long time. Nolan kept a great timeline and great quality build even with all of the challenges of doing construction during a pandemic. We always knew exactly where we stood in the construction process and how much time was left. Their customer care team has been phenomenal in dealing with a couple minor issues that came up as we’ve lived here (nothing major). I could not recommend working with them enough!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Allen Edwin Homes - Up to date building trends/styles Excellent customer service
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Kalamazoo, MI
Up to date building trends/styles Excellent customer service
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
How easy it was. Everything goes very smoothly.
- Roy S.
- Verified HomeBuyer
- April 13, 2021
- Portage, MI
Everyone at Allen Edwin is very professional and work so well together making building a home great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Customer friendly
- Todd C.
- Verified HomeBuyer
- March 16, 2021
- Paw Paw, MI
Great experience Their customer service is second to none We really enjoyed the experience and the process was above our expectations The only thing I would recommend is to upgrade the flooring, otherwise they made our dreams come true
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Customer Service
- Alexander F.
- Verified HomeBuyer
- October 26, 2023
- Portage, MI
Home buying experience was really great, Crystal is simply awesome! Every time I reach the customer service department I get a prompt response, all my issues solved already. Overall, very satisfied with Allen Edwin!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Grade
- Keith K.
- Verified HomeBuyer
- May 02, 2023
- Sturgis, MI
You’re building a house next door and the grade there is all sloped to my low grade. All the water runs my way.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
First home buying with Allen Edwin
- Suraj T.
- Verified HomeBuyer
- December 07, 2022
- Portage, MI
We had wonderful experience buying our first house, it was quick.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good experience
- Derek B.
- Verified HomeBuyer
- April 12, 2022
- Lawton, MI
Overall good experience. Few hiccups but everything worked itself out.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Allen Edwin Homes - We had a great experience working with our sales rep and project
- Anonymous
- Verified HomeBuyer
- April 14, 2021
- Portage, MI
We had a great experience working with our sales rep and project manager.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
They do and build exactly to what they say they will
- Anonymous
- Verified HomeBuyer
- January 19, 2021
- Vicksburg, MI
Don't ask for anything custom, nothing outside the options they offer, they will not waiver. Which is fine, because they would have to warranty it and they can't. I'm not happy with the cut line in my granite and have hired an outside company to come in and fix it. They left off a piece of trim at the top of my garage door and my earth ground rod for my electrical panel is sticking out from the concrete floor about 3 inches but I can hide that with a cabinet when I am finishing the garage.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Customer Focussed Builder
- Robert M.
- Verified HomeBuyer
- June 10, 2021
- Kalamazoo, MI
Everyone at Allen Edwin is customer focussed and professional. Our Production Manager is exceptional.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Rapid respinses
- Jorge R.
- Verified HomeBuyer
- June 15, 2021
- Portage, MI
Any issues we had with our home have been addressed rapidly since moving in. It has been great working with the Allen Edwin Team.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Allen Edwin Homes - Pretty good experience with a responsive team.
- Anonymous
- Verified HomeBuyer
- September 01, 2022
- South Haven, MI
Pretty good experience with a responsive team. The final product is a nice house although there are some minor issues in workmanship that could have been avoided -- they have been easy to work with in correcting those though, so hopefully all turns out great in the end.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
The building experience was really good.
- Terri B.
- Verified HomeBuyer
- September 09, 2022
- Gobles, MI
The home buying process went really well. Our main contacts were Jeff and Ryan and they made this experience really easy. They were attentive and always responded in a timely manner. I just wish we had more options in the building process like the type of windows ect.
Total Score 4
Quality 2
Trustworthiness 5
Value 4
Responsiveness 5
The speed in Which the homes are built
- Kim W.
- Verified HomeBuyer
- February 09, 2021
- Vicksburg, MI
Love my new home ❤️ Wish the workers took a little more time and pride in Their workmanship
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Thank you for your service
- Edwige R.
- Verified HomeBuyer
- January 31, 2023
- South Haven, MI
We have bought two homes with Allen Edwin.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Allen Edwin Homes - Post sale service is good.
- Anonymous
- Verified HomeBuyer
- February 23, 2021
- Kalamazoo, MI
Post sale service is good.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Allen Edwin Homes - Not the best with costumer service.
- Brian O.
- Verified HomeBuyer
- December 15, 2021
- Vicksburg, MI
Not the best with costumer service.
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 1
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