LAST UPDATED: October 18, 2023
Privacy Policy
Builders Digital Experience, Inc. wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through:
Collectively, we refer to the websites, social media pages, Apps, communications, and offline business interactions as the "Services."
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, please see "Additional Information for Residents of California, Colorado, Connecticut, Utah, and Virginia," below, for more information about our privacy practices and your rights.
PERSONAL INFORMATION
"Personal Information" is information that identifies you as an individual or relates to an identifiable individual. We collect Personal Information through or in connection with the Services, such as:
Collection of Personal Information
We and our service providers collect Personal Information in a variety of ways, including:
If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Use of Personal Information
We and our service providers use Personal Information for the following purposes:
Disclosure of Personal Information
We disclose Personal Information:
Other Uses and Disclosures
We may also use and disclose Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, to respond to requests from public and government authorities, to cooperate with law enforcement, and for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety, or property, and/or that of you or others. We may use, disclose, or transfer Personal Information to a third party in connection with any proposed or actual reorganization, bankruptcy, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our assets or stock.
OTHER INFORMATION
"Other Information" is information that does not reveal your specific identity or directly relate to an identifiable individual. We and our service providers may collect and use Other Information in a variety of ways, including:
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information, as detailed in this Privacy Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
SECURITY
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contact Us" section below.
RETENTION PERIOD
We retain Personal Information for as long as needed or permitted to fulfill the purpose(s) for which it was obtained, including to satisfy any legal, compliance, accounting, or reporting requirements, and consistent with applicable law. The criteria used to determine our retention periods include
THIRD-PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating a website or service to which the Services link. The inclusion of a link on the Services does not imply our endorsement of the linked site or service. In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn, Apple, Google, Microsoft, RIM, or any other social media platform, operating system provider, app provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Apps or our Social Media Pages.
YOUR CHOICES
If you no longer want to receive marketing related emails from us on a going-forward basis, you may opt out by using the unsubscribe link provided at the bottom of each such email. If you opt out, we may still send you important administrative messages, from which you cannot opt out.
If you no longer want to receive text messages from us, reply "STOP" to any such message.
If you prefer that we discontinue sharing your Personal Information on a going-forward basis with third parties for their direct marketing purposes, you may opt out of the sharing by contacting us at privacy@thebdx.com.
You can update your Personal Information by clicking on the "Update Profile" or "My Account" link on the Service or by following the instructions you receive from BDX.
For California, Colorado, Connecticut, Utah, and Virginia residents: Please see "Additional Information for Residents of California, Colorado, Connecticut, Utah, and Virginia," below, for additional information about your rights.
For Nevada residents: To opt out of the sale of your Personal Information, if applicable, please email us at privacy@thebdx.com.
USE OF THE SERVICES BY MINORS
The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from such individuals.
JURISDICTION AND CROSS-BORDER TRANSFER
We are located in the United States. We may store and process your Personal Information in any country where we have facilities or in which we engage service providers. By using the Services, you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
SENSITIVE INFORMATION
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
THIRD-PARTY PAYMENT SERVICE
The Services may provide functionality allowing you to make payments using a third-party payment service with which you have created your own account. When you use such a service to make a payment to us, your Personal Information will be collected by such third party and not by us and will be subject to the third party's privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, any such third party's collection, use, or disclosure of your Personal Information.
UPDATES TO THIS PRIVACY POLICY
The "UPDATED" or "LAST UPDATED" legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at privacy@thebdx.com or at
Privacy at BDX
Builders Digital Experience, Inc.
11900 Ranch Road 620 N
Austin, TX 78750-1345
Telephone: 512-371-3800
Fax: 512-371-9552
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA, COLORADO, CONNECTICUT, UTAH, AND VIRGINIA
This section supplements the above Privacy Policy and provides additional details regarding our collection, use, and disclosure of Personal Information relating to residents of California, Colorado, Connecticut, Utah, and Virginia.
Collection, Disclosure, Sale, Sharing, and Processing of Personal Information
The following chart details which categories of Personal Information we collect, process, and disclose, including for purposes of targeted advertising.
Categories of Personal Information | Disclosed to Which Categories of Third Parties for Operational Business Purposes | Sold to Which Categories of Third Parties | Shared with Which Categories of Third Parties for Cross-Context Behavioral or Targeted Advertising | Processing Purposes (see "Use of Personal Information" above for a detailed description of each Processing Purpose) |
---|---|---|---|---|
Identifiers, such as name, contact information, online identifiers, and account credentials | Our affiliates; service providers; builders from whom you have requested information; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | Ad networks, social media platforms, and home builders | Ad networks and social media platforms |
|
Personal information as defined in the California customer records law, such as name, contact information, and payment information | Our affiliates; service providers; builders from whom you have requested information; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | Ad networks, social media platforms, and home builders | Ad networks and social media platforms |
|
Commercial information, such as transaction information and purchase history | Our affiliates; service providers; builders from whom you have requested information; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | Ad networks and social media platforms | Ad networks and social media platforms |
|
Internet or network activity information, such as browsing history and interactions with our website | Our affiliates; service providers; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | Ad networks and social media platforms | Ad networks and social media platforms |
|
Geolocation data, such as device location | Our affiliates and service providers | Ad networks and social media platforms | Ad networks and social media platforms |
|
Audio/Video Data. Audio, electronic, visual, similar information, such as photographs | Our affiliates; service providers; builders from whom you have requested information; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | None | None |
|
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | Our affiliates; service providers; builders from whom you have requested information; third parties who have products, services, and opportunities that may be useful to you, to permit them to send you marketing communications, consistent with your choices | Ad networks and social media platforms | Ad networks and social media platforms |
|
Individual Rights and Requests
Subject to applicable law, you may make the following requests:
We will not unlawfully discriminate against you for exercising your rights under applicable privacy law. To make a privacy request, please click here. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. We may need to request additional Personal Information from you, such as name, email address, or phone number, in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your Personal Information.
To request to opt out of any future "sales" of your Personal Information and/or "sharing" of your Personal Information for purposes of cross-context behavioral advertising or any future processing for purposes of targeted advertising, click here.
We also process opt-out preference signals, such as the Global Privacy Control. These signals set your opt-out preferences only for the particular browser or device you are using. For information about how to use the Global Privacy Control, please visit https://globalprivacycontrol.org/.
Appeal Process
If you are a resident of Colorado, Connecticut, or Virginia and we refuse to take action on your request, you may appeal our refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by clicking here or emailing us at privacy@thebdx.com.
Authorized Agents
If an agent would like to make a request on your behalf as permitted under applicable law, they may use the submission methods outlined above. As part of our verification process, we may request that the agent provide proof concerning their status as an authorized agent. In addition, we may require that you verify your identity as described above or confirm that you provided the agent permission to submit the request.
De-Identified Information
If we maintain or use de-identified information, we will continue to maintain and use it only in a de-identified fashion and will not attempt to re-identify the information.
BDX SMS, MMS & MESSAGING TERMS & CONDITIONS
Builder Homesite, Inc. ("BDX") offers text message programs (a "program" or "programs"), including SMS, MMS and messaging app-specific programs, itself and on behalf of its clients including without limitation, builders, real estate developers and other BDX partners. Recipients may be enrolled in a program in the following ways: receiving a text invitation, sending a text to specified numbers, filling out a web form, initiating a web chat, or sending a message via various messaging applications. BDX may also send one-time text messages. Your use of the programs is governed by the terms and conditions below. Use of the programs constitutes your acceptance of these terms, which take effect when you enroll. If you do not agree to these terms, please do not enroll in a program.
Once enrolled in a program, you will have an opportunity to decline the service via a reply to a text message you received that says STOP. By replying START subsequently, you are confirming you would like to restart a subscription to this program. Message frequency varies.
There is no charge to you for this service; however, message and data rates may apply from your mobile carrier. Subject to the terms and conditions of your mobile carrier, you may receive text messages sent to your mobile phone
By participating in any program, you approve any such charges from your mobile carrier. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance. You agree that you are responsible for paying your carrier's charges to use the program or, if you are under 18 (in the U.S.) or under the age of majority in your province/territory of residence, that you have permission to use the program from the adult responsible for paying the carrier's charges.
From time to time, BDX may send Multimedia Messaging Service (MMS) messages; messages with multimedia content (pictures, videos, GIFs, etc.). MMS messages may not be available through all carriers. If your device does not support MMS messages, then you may receive an SMS messages. Prepaid users may not be able to participate. Check with your mobile operator.
BDX reserves the right to terminate any program, in whole or in part, at any time without notice. BDX reserves the right to change these terms or cancel any program at any time. Please check these terms on a regular basis for changes. Your continued use of the program after changes are posted will mean that you accept the terms as modified by the posted changes.
The information in any message may be subject to certain time lags and/or delays. BDX is not responsible for delayed receipt of any message. You are responsible for managing the types of texts and messages you receive. BDX shall not be liable for any direct, indirect, consequential, special, incidental, punitive, or any other damages, even if BDX has been advised of the possibility of such damage or loss, arising or resulting from or in any way relating to your use of a program.
You expressly agree to indemnify, defend, and hold harmless BDX, its directors, officers, employees, servants, agents, representatives, independent contractors, and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses (including reasonable attorneys' fees), judgments, or penalties of any kind or nature whatsoever arising from your use of the programs.
To stop receiving text messages, text STOP. By enrolling in a program, you consent that following such a request to unsubscribe, you may receive one (1) final message confirming that you have been inactivated in our system. Following such confirmation message, no additional text messages will be sent unless you re-activate your subscription by texting START.
Updated: October 18, 2023.
NewHomeSource (NHS) Native App: Location Access, Data Collection and Usage
The NewHomeSource native app requests the user's permission for location access and tracking. The user has the option to select and allow the app to track location all the time, only while using the app, to ask for permission every time, or deny any location tracking.
Foreground location tracking (app has location access only while using the app or if the app is open) supports current location search.
Background location tracking (app always has location access, even when the app is closed) supports notification features, such as receiving a push notification with directions when you are nearby a saved new home community.
When the NewHomeSource native app has any location access and data, we use it to tailor other app services for you, such as helping you auto-save activity notes of a community or home visit in the app, and provide in-app support and next steps on your home shopping journey.
Updated: October 18, 2023.
Builders Digital Experience, LLC Cookie Policy
This cookie policy ("Cookie Policy") describes the use of Cookies (as defined below) by Builders Digital Experience, LLC , a subsidiary of Builder Homesite, Inc. ("BDX"), on the following websites: bejane.com, casasnuevasaqui.com, customnewhomes.com, greenhomebrands.com, homluv.com, newhomeagentconnections.com, newhomelifestyles.com, newhomelistings.com, newhomesource.com, newhomesourceprofessional.com, showingnew.com and buildbuylearn.com ("BDX," "we," "us," or "our," if not explicitly referring to one company).
Please remember that your use of the Sites is at all times subject to the Website Terms and Conditions and Privacy Policies located at each respective website. Any terms we use in this Cookie Policy without defining them have the definitions given to them in the Website Terms and Conditions and the BDX Privacy Policy.
HOW BDX USES COOKIES
The Sites use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, JavaScript, and local storage. Cookies are small files -- usually consisting of letters and numbers -- placed on Your Device, when you use that device to visit a Site. We will refer to cookies and similar technologies simply as "Cookies" for the remainder of this Cookie Policy. We use Cookies to enable our servers to recognize your web browser and tell us how and when you visit and otherwise use the Sites through the internet, to analyze trends, and to learn about our user base.
We may combine non-personally identifiable information collected through Cookies with other Personal Information that we have about you, for example, to tell us who you are or whether you have an account. We may also supplement the information we collect from you with information received from third parties in order to enhance our Sites, or to offer you information that we believe may be of interest to you. Where we use Cookies to collect information that is personally identifiable, or that can become personally identifiable if we combine it with other information, the applicable Privacy Policy will apply in addition to this Cookie Policy.
You can control and/or delete Cookies as you wish -- for details, see www.aboutcookies.org. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. You can delete all Cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. We strongly recommend that you leave Cookies active, because they enable you to take advantage of the most attractive features of the Sites.
Please reference the chart and general description below to learn more about the kinds of cookies we use and for what purpose.
SHARING OF INFORMATION
Essential Cookies are Cookies that are required to provide you with features or services that you have requested. For example, Cookies that enable you to log into secure areas of our Site or use a shopping cart. Disabling these Cookies will encumber the Sites' performance and may make certain features and services unavailable.
Functionality Cookies are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Analytical Cookies allow us to understand how visitors use our Site. This includes information about the number of visitors to the site, what pages visitors view on our site and how long visitors are viewing pages on the site. Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our advertising campaigns and to optimize our Sites' content for those who engage with our advertising.
Third Party Cookies are Cookies placed by a third party on Your Device and may provide information to those third parties about browsing habits (including your visits to our Sites, the pages you have visited, and the links and advertisements you have clicked) that may help identify if certain services that such third parties provide are being used, identify your interests, retarget you, and serve advertisements that are relevant to you. We do not have control or access to such Cookies. If you look at one page on our Sites, an advertisement may be delivered to you on our Services or on other sites, for products referenced on that page or for similar products and services. We do not engage in retargeted advertising for children users of our Sites.
Session Cookies and Persistent Cookies
The types of Cookies described above may be "Session Cookies" which are temporary Cookies that are only stored on Your Device while you are visiting our site or "Persistent Cookies" which are Cookies that are stored on Your Device for a period of time after you leave our site. The length of time a Persistent Cookie stays on your Device varies from Cookie to Cookie. We use Persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Sites, how often you return, how your use of the Sites may vary over time, and measure the effectiveness of advertising efforts. Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Sites do not support Do Not Track requests at this time.
WHAT IS GOOGLE ANALYTICS AND HOW IS IT USED?
Our Sites use Google Analytics, a web analysis service provided by Google Inc. ("Google") which is based on Cookie technology. The information generated by the Cookie is usually sent to a Google server in the USA, where it is stored. On behalf of BDX, Google will use the generated information to evaluate your use of the website, to compile reports on website activities, and to provide the website operator with additional services connected with website and Internet use. The IP address transmitted by your browser in connection with Google Analytics is not collated with other data by Google. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
MANAGING COOKIE SETTINGS
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser's settings. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit: www.aboutcookies.com .
To explore what Cookie setting are available to you, look in the "preferences" or "options" section of your browser's menu.
If you have any queries regarding this Cookie Policy please contact us at privacy@thebdx.com .
Updated: October 18, 2023.