Beazer Homes Reviews in Phoenix Mesa, AZ

The build time was long…way longer than expected. However, my salesperson (William) and superintendent (Mike) were always very responsive and kept me in the loop along the way. I worked with a total of three superintendents throughout my build and Mike was by far the most communicative and helpful and I appreciated him going above and beyond yo finally get things pushed through for me in the end. I have had a few things come up after moving in and the warranty department has been easy to deal with but scheduling with the trades that actually complete the work has been hit or miss at times. Overall, I feel like the quality of the home is excellent and everything came out exactly as planned. ... More

I would definitely recommend beazer to anyone that wants to buy a home. Great and smooth process and amazing people.

Our homebuying experience was good overall. Obviously nothing can be done about supply issues but the communication was great and we were kept in the loop the entire time. When it comes to closing, that is an area that could have been better as far as expectations go as well as promises kept.

Besides delays on things to be completed, we had a good experience with Beazer homes. Excellent customer service and thorough explanation of the process.

Beazer team and builders were very friendly and helpful! Definitely recommend to people looking for a new home.

Amber was great! The team stayed in communication despite unavoidable delays and went above and beyond to ensure that I was happy with my home upon completion. Crew was friendly and welcoming every time I interacted with them. Would definitely recommend Beazer to others seeking to build!

Customer service is good, followups for warranty is good

I can’t believe that they installed the wrong door knobs and at the close of escrow forgot to reorder the correct ones ( lever in oil bronze ) and now say it won’t be until end of January

They were very responsive and informative

The whole process was great

Was a long haul with COVID hitting as we started the building of the home. However, there were many issues as the building continued. Finally after a year to the date that the paperwork was signed the home was complete.

Great working with them. We only had trouble dealing with the title/escrow company.

good follow up by the builder staff for problems and answering all the questions.

The process was as smooth as can be with the exception of Covid making some of the processes that you usually get to experience with a new build a little different. When going to the design center definitely have a plan on what are the must have upgrades. It’s really easy to get carried away with upgrades. If you can install some of the things yourself for example the ceiling fans, garage door opener and kitchen faucet you can definitely save some money there. The walk through before getting the house definitely be as picky as you can. It is a new build. It’s not gonna be perfect but it should be move in ready. Definitely look at the exterior of the house like the stucco. Our interior doors did not close well. I had to counter sink the door knob assembly so it wouldn’t rub on to the door frame. We have no cold water. I asked the builder and it’s something the city has to fix. I guess the city doesn’t want to put chillers to cool the water. Check the tile for cracks and the grout for holes or air bubbles. The things I mentions are all cosmetic things that are easy fixes and shouldn’t discourage you to check Beazer out. All in all my wife and I are really happy with our new home. The builders Gabe and Chris were awesome to work with and very understanding. Janine was always there for us when we had any questions or needed the keys to look at the progress on the build. I would definitely recommend Beazer homes to friends and family. ... More

Still waiting on cabinet door that has a scratch in it. Also just had to pick up all the trash left around the dumpster because I’m tired of all the trash in my yard. As for the house I’m very happy with it. And extremely satisfied with the staff. I would buy another home from Beazer any day.

I have told everyone I know about my experience with Beazer homes that is looking to buy a home. They help with getting what i needed as far as a home that fits my family and also have you try different lenders so that I would get the best deal. They are helpful with all the questions we had as this was our second time buying a home. Their homes have great quality and friendly staff to help with all our needs. Make sure you get prequalified so you know what kind of home is in your budget. Then get a good realtor that is helping get the right fit for your family. Go to your nearest Beazer community and check out the homes. ... More

My home is beautiful and the process was fairly easy. The only problem that I have is that when we purchased our lot, we were told that we had the biggest lot in this area which isn't the case. The house across the street has a bigger backyard and they are able to have a 10ft rv gate. We are definitely a little disappointed because of that.

Our sales and construction managers were great. Helpful and responsive. We love our new community and home, but had a few hiccups during the building process. We were one of the last homes built our development, after the sales office was closed and Beazer had moved their attention to other, newer developments, which made it seem like like the focus on our build was not what it might have been. Would recommend at least weekly visits and reviewing your punch list regularly to be sure no details are overlooked. We discovered small things, like the wrong shape sink in the guest bath, wrong color fan in the living room, no fan remotes. Not big things, easily fixed, but attention needs to be paid. ... More

Great sales staff that was easy to work with and helped the process along quickly and efficiently. The workman ship is good and the super indent of the build was great. I am happy I purchased a Beazer home except for the closing process. We signed the papers on a Monday and transferred the funds at that time. On Wednesday we received a notice that they had received the funds. The keys were not given to us till 4:00 on the dot. We were told this at the beginning of the entire process. They have the money but yet we can not have the keys and start moving in earlier. This is wrong!!

We love everything about our new home except the drain in the master shower was discovered to be clogged and will require our bathroom floor to be dig up to unclog the pipe. Bummer!

Nice people, nice house. Love the lot and location. At first, hated the woodwork in closets, pantry and laundry - but now love the fact they will serve us well until we're able to upgrade those areas. So my only lasting disappointment was learning that, although we selected a certain kitchen design (about a $2,300 upgrade), there was (later) an additional cost of about $1,900 added on. Not happy about that.

This builder is quick! our home was completed a month sooner than expected

If you’re looking for a home buying experience to be perfect I hate to break it to you it doesn’t exist. That being said beaded did a wonderful job from beginning to end. Plus after we moved in if there’s any issues we just go online with our problem and it’s taken care of right away. We did a lot of looking And again glad we chose Beazer. The room options and the options at the design center are great , Love my 15 foot sliding glass door .

Quality work from a great company. Any issues were promptly addressed.

We love the floor plan and layout. The construction process was not what we expected. The process was frustrating to say tue least. The project was managed by absentee project managers, could not complete the home on multiple close dates, moved 4 times due to not being able to keep the home in schedule and having to re do items over and over. I understand todays issues, trade inexperience , material issues and shortages etc. however the supervision of the homes is lacking horribly at the very least, without picking on every item and every issue needs to he addressed, and not to mention training and understanding how to verify trade performance i was involved in 2 home purchases for our family in the same subdivision months apart and the experience was not pleasant. I can say that at least the customer service personal, Leslie, Lori have been stellar in helping resolve all the construction issues we have experienced. Kudos to the customer care department. I assure you the survey would reflect a lot more negative due to the construction process but the customer care dept has handled all our concerns top notch, things that should never reach the service department. Thanks to them we ate beginning to enjoy our new home. I can honestly say things and processes have changed since i worked there and not for the best. I selected Beazer due to my past knowledge of the way they operate and i should have did more researched them more prior. ... More