Beazer Homes Reviews in Phoenix Mesa, AZ

Everything went smooth with the builder and always willing to help when ever needed. Working with the Beazer team was a great experience.

I'll sum my review up in two names. Jimmy and Gerald. If it had not been for these two guys I wouldn't had a great first time home buying experience. After hitting a few snags here and there, they were always accessible to take care of things. Their genuine concern overall was truly amazing. I'm happy in my first home. Everyone had told me I would be happy with Beazer and I am. I have a gorgeous home and I would like to thank Jimmy and Gerald again for making my experience a good one.

They are not perfect, but their response to issues is unbelievable. They know and exhibit the art of great customer service.

My whole experience was pretty smooth. I made a real quick decision to sign the contract as they are selling fast. But the team really helped me in picking the right things throughout the process.

I had a great experience buying a home from Beazer. Everyone I worked with through the purchasing process was wonderful. Very knowledgeable and helpful. I never felt pressure and was presented with all options.

Team at Beazer was so understanding of my circumstances. Michelle and Bob were extremely helpful and walked me through the process . Design center had lots of options . Matt at CNN mortgage helped me find the best rate and type of loan to make my Dreams become a reality. The guys who built my house (contractors) took care in the process.

No builder is perfect but Beazer did a great job on our home and were satisfied.

The experience of purchasing the home was fine; the number of issues that I’ve run into since moving in…. not so much. In short, just no attention to detail and poor craftsmanship in general. I recognize that this is more of a reflection of the subcontractors that they use but having been in my home for about 6 weeks I actually regret my purchase.

If you’re moving to AZ and have never lived there, please know you will need features like a water softener system, reverse osmosis, lights in all bedrooms, and a design center agent who emphasizes these things. The bugs and birds are a nuisance! The builder could have included some upgrades as standard, like lights in all bedrooms and painted exterior concrete walls. Overall though, the home buying experience was good but could have been better.

D has been great to work with. He always tries to help with my requests, if he is able. He is quick to respond and always willing to help where and when he can. I really appreciate all of his hard work.

We closed after waiting 17mo due to supply chain delays. In the end there were a few things not completed and we were concerned closing without them finished. However Beazer followed thru and quickly had them done and followed up on our satisfaction. I heard nightmare stories from other builders with home buyers waiting a year later. In our case it was all completed within a few weeks of closing. Very pleased with the customer service.

The build time was long…way longer than expected. However, my salesperson (William) and superintendent (Mike) were always very responsive and kept me in the loop along the way. I worked with a total of three superintendents throughout my build and Mike was by far the most communicative and helpful and I appreciated him going above and beyond yo finally get things pushed through for me in the end. I have had a few things come up after moving in and the warranty department has been easy to deal with but scheduling with the trades that actually complete the work has been hit or miss at times. Overall, I feel like the quality of the home is excellent and everything came out exactly as planned. ... More

I would definitely recommend beazer to anyone that wants to buy a home. Great and smooth process and amazing people.

Our homebuying experience was good overall. Obviously nothing can be done about supply issues but the communication was great and we were kept in the loop the entire time. When it comes to closing, that is an area that could have been better as far as expectations go as well as promises kept.

Besides delays on things to be completed, we had a good experience with Beazer homes. Excellent customer service and thorough explanation of the process.

Beazer team and builders were very friendly and helpful! Definitely recommend to people looking for a new home.

Amber was great! The team stayed in communication despite unavoidable delays and went above and beyond to ensure that I was happy with my home upon completion. Crew was friendly and welcoming every time I interacted with them. Would definitely recommend Beazer to others seeking to build!

Customer service is good, followups for warranty is good

I can’t believe that they installed the wrong door knobs and at the close of escrow forgot to reorder the correct ones ( lever in oil bronze ) and now say it won’t be until end of January

They were very responsive and informative

The whole process was great

Was a long haul with COVID hitting as we started the building of the home. However, there were many issues as the building continued. Finally after a year to the date that the paperwork was signed the home was complete.

Great working with them. We only had trouble dealing with the title/escrow company.

good follow up by the builder staff for problems and answering all the questions.

The process was as smooth as can be with the exception of Covid making some of the processes that you usually get to experience with a new build a little different. When going to the design center definitely have a plan on what are the must have upgrades. It’s really easy to get carried away with upgrades. If you can install some of the things yourself for example the ceiling fans, garage door opener and kitchen faucet you can definitely save some money there. The walk through before getting the house definitely be as picky as you can. It is a new build. It’s not gonna be perfect but it should be move in ready. Definitely look at the exterior of the house like the stucco. Our interior doors did not close well. I had to counter sink the door knob assembly so it wouldn’t rub on to the door frame. We have no cold water. I asked the builder and it’s something the city has to fix. I guess the city doesn’t want to put chillers to cool the water. Check the tile for cracks and the grout for holes or air bubbles. The things I mentions are all cosmetic things that are easy fixes and shouldn’t discourage you to check Beazer out. All in all my wife and I are really happy with our new home. The builders Gabe and Chris were awesome to work with and very understanding. Janine was always there for us when we had any questions or needed the keys to look at the progress on the build. I would definitely recommend Beazer homes to friends and family. ... More