Beazer Homes Reviews in Phoenix Mesa, AZ

The ladies in the front were always helpful and knowledgeable and made the home buying process easy. As far as the build of the house, it was rushed and very sloppy. We were not able to close on time and during our walkthrough we noticed a ton of things they needed to fix but they were not able to fix them before moving in. After moving into the house and living here for 2 months we are still waiting for them to fix everything that was subpar and now we are being inconvenienced. We are still unsure of when things will get fixed such as broken baseboards, hollow tiles, dirty/broken doors, nails left in the foundation, grout discoloration, hollow tiled shower, places where grout has holes, crack in our front door frame, and a garage door that doesn’t work properly. These are all things that were brought to their attention that beazer could’ve fixed and taken care of during the build process and before closing. ... More

The extraordinary customer service I received with Beazer Homes was absolutely awesome! Their patience and expertise helped me to design a home from start to finish that was wheelchair accessible with specific modifications to increase ease of use in my day to day life.

Superintendent Cooper and his staff deserve more than 5 stars. They are always available to answer questions and make repairs. They are attentive to the needs of the customer and have positive attitudes about their positions with the company and maintain a friendly relationship with the residents.

Being out of state, it was definitely more challenging; however, Beaver made our experience pretty seamless. We were continuously updated with the status of the build. It was very easy to make decision especially with the exceptional standard features. Great Experience Overall!

The home buying experience was fantastic from start to finish. Every aspect from initial walk through of the model to completion of the home was top notch. A special shout out to Nancy, Jimmy, and Gerald. They went out of their way to make our home buying experience as smooth as possible. I highly recommend Beazer Homes.

The employees of Beazer Homes are great to work with. From Christie and Susan in the sales office to Randy in the field, and Stephanie in the design studio, they all are committed to helping you and ensuring you how the process is going with your new home. I would definitely recommend a Beazer Home to everyone I meet. Thanks!!!

Very high level of customer service, beazer is here to please and delivers on that promise.

Bad experience with the builder, multiple things needed to be fixed in orientation and they promised me they were going to fix all of them! And they give me their guarantee. Paint job was done poorly and never fix it, they were sloppy and careless on the few things they try to fix. They misled me and rush me into signing the final contract. I've been in the house for about two months and they basically forgot about all the things needed to be fixed Would not recommend Beezer.

Our experience was amazing with our purchase of a home with Beazer. Every week that we came to see the house there was something done. Building wasn't stalled at anytime. Customer Service is the main factor that we choose them. No matter who we contacted we were able to reach someone and everything was addressed.

My experience with purchasing a new home was good until I moved in. Within the first week of moving in I found several minor issues and after making your staff aware of them it’s been well over a month, going on two and the minor issues are still fixed. I would appreciate it if those issues would get fixed in a timely manner....thank you!

The whole experience was fantastic. Of course waiting for the house is the worst part. But I have to say, Beazer delivered and our house was overall on schedule. The whole process was amazing with Beazer from our wonderful sales lady Janine Whipple to the builder Gabe Beltran. These two really put as at ease and always made us feel Beazer was the right choice. The house is amazing, the upgrades we picked were so worth it. Our advise to new buyers is to not skimp on floor or cabinets and countertops. Those upgrades were so worth it and most people either never update or it ends up costing them even more because of removal costs. We had looked at and loved Beazer homes for years. Now we finally bought one and we could not be happier. The models and options they offer are fantastic. ... More

Once the money is transferred good luck with getting anything fixed.

Had multiple finish issues at pre closing walkthrough that were not fixed by closing. Construction manager promised to send someone out to fix issues-never did. 3 weeks later we’re told it has to go through warranty dept. Submitted list and a month later still waiting for someone to contact us.

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Very disappointed with several aspects of the Beazer home buying experience. Most importantly, our brand new $400K house did not appraise for the purchase price. Additionally, I have had to deal with several repair issues — everything from termite concerns to “dead” electrical outlets to a garage door that didn’t seal effectively. I want to love my new home...but I feel like these issues have sucked the joy and excitement out of the home buying process...and, I am left with concerns around the quality and workmanship of this house.

I had a really pleasant experience, so far, with Beazer. The sales person that we worked with was great. She always gave us updates on our home build, and promptly answered any questions we had. The home was done in the time that we were given from the beginning. Now that we're in the house, everything has been great, no major issues. Had a broken tile, but they had someone come out and fix it. Overall, I would definitely recommend Beazer to anyone looking.

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

I would like to mention what an outstanding experience I received. Clearly, there are many challenges during these unprecedented times. Trade availability and Covid disruptions have made building homes quite a challenge. The Beazer team remained in communication through all of their challenges. When building a home you will have items that require correction and the Beazer staff stayed on top of them!! Way to persevere Beazer Team! I recommend this builder to anyone looking for a new home!!

The process was as smooth as can be with the exception of Covid making some of the processes that you usually get to experience with a new build a little different. When going to the design center definitely have a plan on what are the must have upgrades. It’s really easy to get carried away with upgrades. If you can install some of the things yourself for example the ceiling fans, garage door opener and kitchen faucet you can definitely save some money there. The walk through before getting the house definitely be as picky as you can. It is a new build. It’s not gonna be perfect but it should be move in ready. Definitely look at the exterior of the house like the stucco. Our interior doors did not close well. I had to counter sink the door knob assembly so it wouldn’t rub on to the door frame. We have no cold water. I asked the builder and it’s something the city has to fix. I guess the city doesn’t want to put chillers to cool the water. Check the tile for cracks and the grout for holes or air bubbles. The things I mentions are all cosmetic things that are easy fixes and shouldn’t discourage you to check Beazer out. All in all my wife and I are really happy with our new home. The builders Gabe and Chris were awesome to work with and very understanding. Janine was always there for us when we had any questions or needed the keys to look at the progress on the build. I would definitely recommend Beazer homes to friends and family. ... More

Still waiting on cabinet door that has a scratch in it. Also just had to pick up all the trash left around the dumpster because I’m tired of all the trash in my yard. As for the house I’m very happy with it. And extremely satisfied with the staff. I would buy another home from Beazer any day.

Allowed me to move in with no working oven. Refuses to take accountability and replace it. I had to put up my own Welcome Home sign and was handed my keys and basically that was it. For first time home buyer I would go somewhere else.

I have told everyone I know about my experience with Beazer homes that is looking to buy a home. They help with getting what i needed as far as a home that fits my family and also have you try different lenders so that I would get the best deal. They are helpful with all the questions we had as this was our second time buying a home. Their homes have great quality and friendly staff to help with all our needs. Make sure you get prequalified so you know what kind of home is in your budget. Then get a good realtor that is helping get the right fit for your family. Go to your nearest Beazer community and check out the homes. ... More

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... More

Since the very beginning--from our first contact in the sales office, to all the way through the construction period, and even during the 30 day warranty guarantee of top quality support and service; we have been amazed with the quality of the people and the work they have performed. We are so proud to own a Beazer home and to be an integral part of this community!

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.