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- Beazer Homes
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- Phoenix-Mesa, AZ
Beazer Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Beazer Homes.
Read all 390 verified reviews from homeowners that built a new home with Beazer Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Phoenix-Mesa Area
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Customer Reviews
Disappointed
- Matthew P.
- Verified HomeBuyer
- August 11, 2020
- San Tan Valley, AZ
The quality of the home is nice, but getting to that point was a nightmare. To many hiccups along the way and areas that need to be worked on. Especially the day of closing.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you may have experienced with your new home. Our Phoenix team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Love the HOUSE hate the ISSUES -- TERRIBLE
- Debra S.
- Verified HomeBuyer
- August 11, 2020
- Surprise, AZ
I purchased my home with a checklist before close. The tags were removed, but NOTHING was done. I have now been in the house for over 30 days with ZERO repairs. I recommended people to this builder that purchased a home with the same issues and I am embarrassed when I show my home. This is not my first build, but will be my last with this builder.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Phoenix team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Lots of issues.
- Robert L.
- Verified HomeBuyer
- August 04, 2020
- Goodyear, AZ
We purchased a new home and have had issues. First the design did not give us accurate information, after the fact we found out items were available that we were told they did not have. We made changes and the change orders didnt seem to make it to the job site. Our master shower tile has been an issue. They have made "repairs" several times. Each time the repairs made it worse. We are still fighting with this. We have other small items that have not been resolve yet. We hope they get to them. But it seems like if we dont follow up repeatedly nothing happens. We pointed out items ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Phoenix team let us know all construction concerns have been addressed at this time. The pending warranty request items have been scheduled and the local field representative sends weekly communication on progress. Please know we are also here to help in any way we can. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 1
Exciting process - very let down in the long run
- Anonymous
- Verified HomeBuyer
- July 28, 2020
- Surprise, AZ
I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!
Beazer Homes responded:
Thank you for submitting this feedback. In review of your account information, we see all warranty requests submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ...
Total Score 2
New Home
- Geronimo D.
- Verified HomeBuyer
- July 21, 2020
- San Tan Valley, AZ
We are super happy
Total Score 5
Overall good
- Jordan P.
- Verified HomeBuyer
- July 14, 2020
- Surprise, AZ
My home is beautiful and the process was fairly easy. The only problem that I have is that when we purchased our lot, we were told that we had the biggest lot in this area which isn't the case. The house across the street has a bigger backyard and they are able to have a 10ft rv gate. We are definitely a little disappointed because of that.
Beazer Homes responded:
Thank you for your feedback! We do apologize for any disappointment you have experienced and want to let you know we are here to assist you going forward, should any issues arise. Please never hesitate to reach out to our New Home Contact Center at nhcc@beaer.com or (888)623-2937, thank you ...
Total Score 4
Love our Home
- Ronald F.
- Verified HomeBuyer
- June 24, 2020
- San Tan Valley, AZ
We love our new home with the floor plan and the quality of the construction. The people we worked with and the follow up from start to finish.
Total Score 5
Somebody made us know he cared
- Curt S.
- Verified HomeBuyer
- June 24, 2020
- Chandler, AZ
The process of buying and building a home can be overwhelming. Throughout the process there are many stressful and even uncertain times. Feeling like your concerns matter and that somebody is working as your advocate makes all the difference. For us it was Jimmy. He was the GC running our build. Every step of the way he was there to answer questions and help us get the home we were dreaming of. Even after we were done and moved in Jimmy has been there. Honesty we feel like we have a great new house and a new friend in the process.
Total Score 5
Disappointed at the way my repairs were handled.
- Jose J.
- Verified HomeBuyer
- June 17, 2020
- Surprise, AZ
lack of communication and things that were supposed to get fix, it hasn't being fix yet.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We apologize for the delays related to COVID 19 restrictions, and our Phoenix team has let us know they have been in touch to review this information with you again. If you have any questions please feel free to contact the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Home Process with Beazer
- Gwen W.
- Verified HomeBuyer
- June 09, 2020
- Litchfield Park, AZ
The team that we had for Beazer were very helpful with all the questions we have had. OUR home is very energy efficent. We choose a smaller house but it is big enough for our family. We are enjoying living in our new home.
Total Score 5
Amazing experience
- Jammie H.
- Verified HomeBuyer
- May 12, 2020
- Surprise, AZ
From start finish every one was great. It was the best buying experience I’ve ever had. My family is so happy with our new home. Thank you Beazer!!
Total Score 5
Beazer Homes - Fabulous employees!
- Thomas G.
- Verified HomeBuyer
- May 11, 2020
- Chandler, AZ
Fabulous employees! We firewalled our ratings for Jimmy and Gerald because they deserve to be recognized as heroes. Jimmy and Gerald worked diligently to address each issue we raised during the construction process. Both Jimmy and Gerald take their responsibilities seriously and go that extra mile to establish a rapport. The closing walk through was thorough. Jimmy and Gerald explained the home systems that were installed and told us when open work orders would be scheduled. Luis’s briefing about the Beazer warranty program was an impressive presentation that could have been given to a ...
Total Score 5
We are near our mountain!!!!
- Patti M.
- Verified HomeBuyer
- April 21, 2020
- Gold Canyon, AZ
We looked at a ton of houses all over the East Valley. We kept coming back to the Beazer home in Peralta. Love the value, view and the friendships we made with Bob and Coop!!!!
Total Score 5
Great Home Design but poor contractor installment
- Leonides M.
- Verified HomeBuyer
- April 21, 2020
- San Tan Valley, AZ
2 weeks in had a water leak which was fixed very good! But now battling door handles the plates loose or crooked on all doors kinda annoying especially when your an Engineer I’m use to things being correct
Beazer Homes responded:
We apologize that you have had to deal with the door handles being loose/crooked, and we are happy to hear that your Customer Care Representative has reached out to you and explained the warranty process. For any future warranty requests, please contact our New Home Contact Center at (888) 623-2937 or by email at nhcc@beazer.com. We thank you for your ...
Total Score 3
Repairs on house
- Hak G.
- Verified HomeBuyer
- April 20, 2020
- Chandler, AZ
Your customer service responded quickly with my repair items and questions.
Total Score 5
We Love Our New Home!
- Mary S.
- Verified HomeBuyer
- April 14, 2020
- Litchfield Park, AZ
Beazer did a fantastic job of keeping us in the loop every step of the way! We were very satisfied with the workmanship of our home, and the choices we made at the design center looked amazing in person! We are happy with the value, and couldn't have been happier to work with Amber, Beth, Judd and Benito!
Total Score 5
Beazer Homes - Beazer Homes really seem to go above and beyond to make it a
- Laurie C.
- Verified HomeBuyer
- April 14, 2020
- San Tan Valley, AZ
Beazer Homes really seem to go above and beyond to make it a great experience purchasing a home. We would recommend them!
Total Score 5
A great experience
- Marwin T.
- Verified HomeBuyer
- March 17, 2020
- Goodyear, AZ
Purchasing the home was very easy, there was no sales pressure from the sales office and they were very knowledgeable of new homes details.
Total Score 5
Beazer New Home Review
- Coreen W.
- Verified HomeBuyer
- March 12, 2020
- Gold Canyon, AZ
We were not looking for a home originally. We happened upon Peralta Canyon with Beazer Homes and just fell in love with the area and the floor plan. We found our dream home and could not have asked for a better group of people to work with us. They were with us every step of the way from the initial sale, design, build all the way through move in. We would recommend them to anyone.
Total Score 5
Beazer Homes - Exceptional quality, great home buying experience.
- Ilker D.
- Verified HomeBuyer
- February 25, 2020
- Chandler, AZ
Exceptional quality, great home buying experience.
Total Score 5
poor customer service
- Andrew J.
- Verified HomeBuyer
- February 19, 2020
- Goodyear, AZ
The sales team is excellent, the supervisors pretend to want to solve issues and then say everything is in standard. The model is well built with attention to detail, mine has lousy drywall, poor tile work door out of square, light switches that still don't work. outside electrical box filled with water and shorted out. can't close the utility box in laundry as the drywall was piled up so thick the latch won't work. Poor quality work
Beazer Homes responded:
Thank you for your feedback Andrew! We realize that while your experience was not ideal, we are happy to hear that the Customer Care Team met with you and are in the process of scheduling repairs. For any future questions or concerns, please reach out to our New Home Contact Center at (888) 623-2937 or by email at nhcc@beazer.com. Thank ...
Total Score 2
Review
- Yvette F.
- Verified HomeBuyer
- February 18, 2020
- San Tan Valley, AZ
Ruben has been very responsive and always has provided excellent customer service.
Total Score 5
Great experience, awesome service.
- Robert B.
- Verified HomeBuyer
- February 18, 2020
- Laveen, AZ
Just excellent service across the board. Vet impressed with the construction manager Geio.
Total Score 5
Our 2nd Beazer Home, Couldn’t be happier
- Edward B.
- Verified HomeBuyer
- February 18, 2020
- Goodyear, AZ
Before we recently moved back to Arizona, we had a Beazer home built in Dallas, Tx. My wife and I were so impressed the first time with our experience, we decided to have another Beazer Home built in Goodyear, Az. From top to bottom, from the build to finish, Beazer’s commitment to customer satisfaction Is truly second to none. If something pops up that needs to be taken care of, their on it. My wife and I couldn’t be happier!
Total Score 5
Unacceptable
- Ronderick T.
- Verified HomeBuyer
- February 04, 2020
- Surprise, AZ
45 days after moving in We’re still waiting for Beazer to fix things that should have been fixed before moving in.
Beazer Homes responded:
We apologize that your experience thus far has been less than ideal. We have reached out to the Phoenix team and are happy to hear that they have met with you and are in the process of getting all of the concerns addressed. We appreciate your feedback and again, we apologize that these items were not completed prior to your homes closing. If you experience any other concerns in the future, please give our New Home Contact Center a call at (888) 623-2937 or reach them by email at nhcc@beazer.com. Thank ...
Total Score 1
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