Beazer Homes Reviews in Phoenix Mesa, AZ

We had several serious issues when we moved in. At the walkthrough painting was still in progress. Electricity was not available in our bathroom due to a wiring fault. One switch position was buried in the wall. Facial boards were not properly installed or fastened. The floors had some kind of glue on them in different areas. The dishwasher was improperly installed and required a 14 day wait for repair service. Touch up painting was missed and we were not given any touch up paint. The one tree was planted dead and had to be replaced. Over all the house needs to be repainted due to the poor quality paint. The block fence was not painted. ... More

I want to start this by saying our actual purchasing experience with our rep Kathleen was amazing. She is always responsive and on top of things. Ongoing she sent pictures and communicated often. My reason for 3 instead of 5 stars is the ongoing issues with the incompletion of our home. We closed mid Sept and moved early Oct. We were in constant touch with the builder about things that were not right/broken/not completed. We are still waiting for several things to be done and they have stopped all communications at this time. I am going to try to reach out once more. Since we have moved in we have had to call the warranty repair twice to repair items that were broken by the construction team during the build. And what has been worse is the damage caused by the actual issue (water leaks) still is not fixed. I love our new home. It is beautiful and was priced appropriately for the area. I would buy from Beazer again if I had to do it over, I would approach the builder portion differently. ... More

We had a great buying experience from vacant lot to move in. However, after the move in trying to get someone to come take care of many cosmetic issues as been frustrating. Months have gone by, appointments made and no one shows up and just poor communication. I understand there has been some staff changes so I don't think this is pervasive to all Beazer homes in San Tan Valley but more a timing issue of personal. Nonetheless, I have been frustrated.

No good when it comes to fixing warranty stuff

Unfortunately there were many issues we discovered prior and during our walk through ranging from uneven drywall work and texturing, tile grout, paint and positioning of bathroom sink lights. We love the layout and the quality of most of the structure but the tradespeople must have been sloppy, inexperienced or rushed or all of the above.

I like the value for the price paid. I love the layout, location and space. However, been having an extremely difficult time working with Beazer to have my warranty issues worked. I have not had any problems with 90% of the house construction however the doors quality is bad, and getting them to replace them has been a nightmare. This is not my first new home that I have purchased, I understand with new constructions there are always things that will need to get fixed/replaced ect. It should not take me calling over the span of 2 months, getting empty promises of follow ups (never to be fulfilled) and threats of AZ registrar’s office complaint to get issue fixed. Eventually got fixed, but the door they installed was not painted, now had to wait another month to have the door painted and still waiting for another door to get fixed, had representative contact me indicated would let me know same day of when they would come fix it. I’m still waiting for a follow up. ... More

The lenders process was time consuming. Having a bidding war between 3-5 lenders. By the time they run your credit and turn all you information in to 3 different lenders. Having to wait and see who gives you the best numbers. They all want your service but my personal experience was bad. Focused on one lender and close to the end everything changed. False information just not good. So we used a different Lender also from Beazer didn’t meet the closing date ended up paying a lot more for fees. Just horrible.

I thought building a home would be better and more rewarding than buying a used home but it’s just a major headache. From the lack of quality work, to customer service after closing is horrible! There are things getting fixed that should’ve been taken care of prior to closing and it’s still ongoing. During closing, a few things were missed that just prove how much these workers do not care (from light fixtures not secured, gashes in the walls, grout and chipped cabinets, lack of paint on doors, paint on hinges, nails all over the backyard, poking through the roof etc.) and the list goes on and on. I would tell anyone ALWAYS have your own inspector and make frequent visits throughout the building process because you will definitely find a lot of issues that should not happen with a new home! I wish I could do this myself because no one cares as much as you do but just know it’s you who is footing the bill so be persistent in getting things corrected and built the right way! ... More

I've only been in my new home 6 weeks and already have had 2 major issues with my new home. I thought if I bought new I would not have to deal with issues. But I was wrong, I've only held back from sending in a review because I'm afraid of being outcasted and not being helped the next time a major issue arises in my new home!

We were very excited to purchase the home, unfortunately I feel Beazer quality is subpar compared to other builders. I wish I would of purchased from LANDSEA instead.

My house was the last one completed in the neighborhood and it shows. These were several workmanship issues and other items that are not finished properly

After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door keeps jumping the track, needs adjusting. Several areas not painted. Cabinet doors and drawers crooked. I could keep going on, but what is the point. I will end up fixing it all myself, but when you buy a brand new home you shouldn't have to. ... More

Houses are very well designed and great floor plans but can't say the same about the workmanship. Also be prepared to move into a home that still has things that need to be completed or repaired. At least that has been my experience.

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

The sales team is excellent, the supervisors pretend to want to solve issues and then say everything is in standard. The model is well built with attention to detail, mine has lousy drywall, poor tile work door out of square, light switches that still don't work. outside electrical box filled with water and shorted out. can't close the utility box in laundry as the drywall was piled up so thick the latch won't work. Poor quality work

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the home and the horrible job they've done the last 2 times I know my stuff would be ruined. Love the location and that's the only reason we closed on the house. I, so far, wouldn't build with Beazer again. ... More

Having lots of inside home problems, they are being dismiss as a new home, I'll said NO, I am the one who is not being listened to, I am very disappointed with the results of the interior of the house and service

My punch list was not completed because sub-contractors did not cooperate despite the best efforts of the Beazer supervisor. So, I still have grout and paint spots all over my tile floors and my granite counter top is not anchored properly and has rough spots on the underside that fray clothing. My back yard was left full of debris from construction, so we are constantly cleaning it up and finding nails, etc. The interior walls were painted with one coat of flat paint, so anytime we even just touch it there is a spot and if we try to clean it the paint comes off and leaves a bare spot. I understand one coat, but why flat in areas that obviously need to be cleaned periodically? It just seems to me that, for the price of the home, there should have been more attention to detail by the builder. I did have a great experience with Susan in sales and Jimmy in construction. I am just disappointed in the lack of attention to detail since this is a brand-new home in a gated community with an upscale feel and a price tag that would suggest top quality. There are too many things that I am going to have to fix myself: counter top, re-paint walls, etc. ... More

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.

We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes that were not even attached to the wall, paint over spray everywhere as well. ... More

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none of this would have happened. The area is awesome the home turned out because of me being the super superintendent but it was painful and they turned their back on us for complaining. Apparently it is illegal in their minds for you to question or point out things not done right or improperly. They know I’m not happy and they knew I would tell the world you’re reading this so that should tell you everything you need to know. If they truly wanted you to be happy you would not be reading this because it would be positive not negative. Never again will I buy a Beazer home. But as you can read they don’t care and if they did you would not be reading this. Whatever you do do not buy a home directly from them. If you must buy one buy one already built trust me you will be happier and will get a better house. ... More