Beazer Homes Reviews in Phoenix Mesa, AZ

I’ll start by letting you know i have with this home have bought 5 homes. So I’ve been here before, first off the whole contract and purchasing process was a breeze and any questions we had were answered. Majority is positive so instead of 2 stars i gave 3. There are small concerns which unfortunately went unseen but the reason for only 3 stars is, not even a month out the ac unit wasn’t working properly and in arizona on a 111 degree(I think it was) day. We were taken care of after calling around and spent the whole day with a 5 month in a hot house. This is the first time i am able to rant about this and may not be a “big deal” but after looking around i saw some other reviews as well said their a/c stopped working after not even a week. Do research and homework. ... More

My wife & I are disappointed with all the issues we've had in our brand new home. A builder should take more pride in their finished product.

lack of communication and things that were supposed to get fix, it hasn't being fix yet.

2 weeks in had a water leak which was fixed very good! But now battling door handles the plates loose or crooked on all doors kinda annoying especially when your an Engineer I’m use to things being correct

Realtor gave false information. Beazer homes was never on the same page. I gave 3 stars instead of 2 because the home was beautiful once completed.

There is so many good things but when you are paying so much for a house it's the little errors that stand out

We had several serious issues when we moved in. At the walkthrough painting was still in progress. Electricity was not available in our bathroom due to a wiring fault. One switch position was buried in the wall. Facial boards were not properly installed or fastened. The floors had some kind of glue on them in different areas. The dishwasher was improperly installed and required a 14 day wait for repair service. Touch up painting was missed and we were not given any touch up paint. The one tree was planted dead and had to be replaced. Over all the house needs to be repainted due to the poor quality paint. The block fence was not painted. ... More

I want to start this by saying our actual purchasing experience with our rep Kathleen was amazing. She is always responsive and on top of things. Ongoing she sent pictures and communicated often. My reason for 3 instead of 5 stars is the ongoing issues with the incompletion of our home. We closed mid Sept and moved early Oct. We were in constant touch with the builder about things that were not right/broken/not completed. We are still waiting for several things to be done and they have stopped all communications at this time. I am going to try to reach out once more. Since we have moved in we have had to call the warranty repair twice to repair items that were broken by the construction team during the build. And what has been worse is the damage caused by the actual issue (water leaks) still is not fixed. I love our new home. It is beautiful and was priced appropriately for the area. I would buy from Beazer again if I had to do it over, I would approach the builder portion differently. ... More

We had a great buying experience from vacant lot to move in. However, after the move in trying to get someone to come take care of many cosmetic issues as been frustrating. Months have gone by, appointments made and no one shows up and just poor communication. I understand there has been some staff changes so I don't think this is pervasive to all Beazer homes in San Tan Valley but more a timing issue of personal. Nonetheless, I have been frustrated.

No good when it comes to fixing warranty stuff

Unfortunately there were many issues we discovered prior and during our walk through ranging from uneven drywall work and texturing, tile grout, paint and positioning of bathroom sink lights. We love the layout and the quality of most of the structure but the tradespeople must have been sloppy, inexperienced or rushed or all of the above.

I like the value for the price paid. I love the layout, location and space. However, been having an extremely difficult time working with Beazer to have my warranty issues worked. I have not had any problems with 90% of the house construction however the doors quality is bad, and getting them to replace them has been a nightmare. This is not my first new home that I have purchased, I understand with new constructions there are always things that will need to get fixed/replaced ect. It should not take me calling over the span of 2 months, getting empty promises of follow ups (never to be fulfilled) and threats of AZ registrar’s office complaint to get issue fixed. Eventually got fixed, but the door they installed was not painted, now had to wait another month to have the door painted and still waiting for another door to get fixed, had representative contact me indicated would let me know same day of when they would come fix it. I’m still waiting for a follow up. ... More

The lenders process was time consuming. Having a bidding war between 3-5 lenders. By the time they run your credit and turn all you information in to 3 different lenders. Having to wait and see who gives you the best numbers. They all want your service but my personal experience was bad. Focused on one lender and close to the end everything changed. False information just not good. So we used a different Lender also from Beazer didn’t meet the closing date ended up paying a lot more for fees. Just horrible.

I thought building a home would be better and more rewarding than buying a used home but it’s just a major headache. From the lack of quality work, to customer service after closing is horrible! There are things getting fixed that should’ve been taken care of prior to closing and it’s still ongoing. During closing, a few things were missed that just prove how much these workers do not care (from light fixtures not secured, gashes in the walls, grout and chipped cabinets, lack of paint on doors, paint on hinges, nails all over the backyard, poking through the roof etc.) and the list goes on and on. I would tell anyone ALWAYS have your own inspector and make frequent visits throughout the building process because you will definitely find a lot of issues that should not happen with a new home! I wish I could do this myself because no one cares as much as you do but just know it’s you who is footing the bill so be persistent in getting things corrected and built the right way! ... More

I've only been in my new home 6 weeks and already have had 2 major issues with my new home. I thought if I bought new I would not have to deal with issues. But I was wrong, I've only held back from sending in a review because I'm afraid of being outcasted and not being helped the next time a major issue arises in my new home!

We were very excited to purchase the home, unfortunately I feel Beazer quality is subpar compared to other builders. I wish I would of purchased from LANDSEA instead.

My house was the last one completed in the neighborhood and it shows. These were several workmanship issues and other items that are not finished properly

After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door keeps jumping the track, needs adjusting. Several areas not painted. Cabinet doors and drawers crooked. I could keep going on, but what is the point. I will end up fixing it all myself, but when you buy a brand new home you shouldn't have to. ... More

Houses are very well designed and great floor plans but can't say the same about the workmanship. Also be prepared to move into a home that still has things that need to be completed or repaired. At least that has been my experience.

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

The sales team is excellent, the supervisors pretend to want to solve issues and then say everything is in standard. The model is well built with attention to detail, mine has lousy drywall, poor tile work door out of square, light switches that still don't work. outside electrical box filled with water and shorted out. can't close the utility box in laundry as the drywall was piled up so thick the latch won't work. Poor quality work

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the home and the horrible job they've done the last 2 times I know my stuff would be ruined. Love the location and that's the only reason we closed on the house. I, so far, wouldn't build with Beazer again. ... More