Beazer Homes Reviews in Phoenix Mesa, AZ

I've only been in my new home 6 weeks and already have had 2 major issues with my new home. I thought if I bought new I would not have to deal with issues. But I was wrong, I've only held back from sending in a review because I'm afraid of being outcasted and not being helped the next time a major issue arises in my new home!

We were very excited to purchase the home, unfortunately I feel Beazer quality is subpar compared to other builders. I wish I would of purchased from LANDSEA instead.

My house was the last one completed in the neighborhood and it shows. These were several workmanship issues and other items that are not finished properly

After being in the house for a few months, you really start to notice the really poor quality of workmanship that has gone into the build. I have already submitted a workorder for an electrical problem ( but of course Covid will be the reason it cannot be fixed anytime soon.). Every door frame had been busted and repaired poorly. I had to repair the rain shower head myself. There was a large paint run on the front door that was supposed to berepaired, but it was just sanded, not repainted. The electrical problem is multiple switches controlling one light. But they dont all work. Sliding door keeps jumping the track, needs adjusting. Several areas not painted. Cabinet doors and drawers crooked. I could keep going on, but what is the point. I will end up fixing it all myself, but when you buy a brand new home you shouldn't have to. ... More

Houses are very well designed and great floor plans but can't say the same about the workmanship. Also be prepared to move into a home that still has things that need to be completed or repaired. At least that has been my experience.

My husband and I are first time homeowners. We moved into the community because it was close to the military base where my husband is stationed. However, from the get go there were issues delaying the house completion date making us close a week later then planned. The concrete has multiple cracks and the front of the house has a chunk missing which has still not been fixed. Cracks in the doorways were never fixed even though they were taped to be fixed, the plumbing was not hooked up under the kitchen sink and to the refrigerator causing a large puddle of water to pool upon move in, I am still missing toilet roll racks and towel rack in both of my guest bathrooms. I have been complaining and put in work orders since July. It is now October. Benito, the care manager makes you think he cares until you complete a survey on him and then you never hear from him again. He makes verbal promises and then breaks them. As a first time home buyer, I am disappointed in this experience and will be sure to never buy a beazer home in the future due to the poor service. ... More

Cannot pick the same exterior color of your neighbors next to you is silly and ridiculous. We pay for the house but we cannot pick what we want is suck. Builder explained it is City Ordinance is a lie.

I bought a beautiful model in a lovely Beazer neighborhood. Our sales experience was fantastic - everything upon inspection through the first 30 days has been a mess! Countless repairs required, broken (new) appliances, electrical issues all over the home, inconsistent follow up, weeks to complete repairs. It has been 45 days with several issues still not resolved. Shop your builder and get feedback on how they handle post move in issues!

The sales team is excellent, the supervisors pretend to want to solve issues and then say everything is in standard. The model is well built with attention to detail, mine has lousy drywall, poor tile work door out of square, light switches that still don't work. outside electrical box filled with water and shorted out. can't close the utility box in laundry as the drywall was piled up so thick the latch won't work. Poor quality work

The staff seems very friendly up until you sign for the house. Afterwards they could care less. I have had several issues after signing for the house and it is very hard to get a response from anyone. Very disappointed for a first time home buyer.

We have built 3 homes, 3 different builders and this one so far is falling to the lowest :( The framing was great, the plumbing had SOO many issues that I'm super happy I have a plumber in the family to point it out, our water is on the wrong side of the house, our gas heater has to be on the highest setting to heat the water, interior painting was the worst, stucco isn't solid on patio so I'm sure that will be breaking very soon, just so much going on with little to no help on getting it done. They want to send a painter in for the 3rd time and I refuse because my furniture is now in the home and the horrible job they've done the last 2 times I know my stuff would be ruined. Love the location and that's the only reason we closed on the house. I, so far, wouldn't build with Beazer again. ... More

Having lots of inside home problems, they are being dismiss as a new home, I'll said NO, I am the one who is not being listened to, I am very disappointed with the results of the interior of the house and service

My punch list was not completed because sub-contractors did not cooperate despite the best efforts of the Beazer supervisor. So, I still have grout and paint spots all over my tile floors and my granite counter top is not anchored properly and has rough spots on the underside that fray clothing. My back yard was left full of debris from construction, so we are constantly cleaning it up and finding nails, etc. The interior walls were painted with one coat of flat paint, so anytime we even just touch it there is a spot and if we try to clean it the paint comes off and leaves a bare spot. I understand one coat, but why flat in areas that obviously need to be cleaned periodically? It just seems to me that, for the price of the home, there should have been more attention to detail by the builder. I did have a great experience with Susan in sales and Jimmy in construction. I am just disappointed in the lack of attention to detail since this is a brand-new home in a gated community with an upscale feel and a price tag that would suggest top quality. There are too many things that I am going to have to fix myself: counter top, re-paint walls, etc. ... More

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.

We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes that were not even attached to the wall, paint over spray everywhere as well. ... More

Never been treated so badly and they literally ripped me off. Extremely unhappy with their sales rep and acting VP. I literally had to play super superintendent and if it wasn’t for this nothing would have gotten done properly. House was 6 months late and just a nightmare to deal with. They say they want you to be happy I’m telling you I’m not but more importantly they don’t care that I’m not. Read their mission statement. I personally wrote a letter to their president and he did nothing to help me nor did he care. If we would have had the sales rep we wanted and their real VP not left none of this would have happened. The area is awesome the home turned out because of me being the super superintendent but it was painful and they turned their back on us for complaining. Apparently it is illegal in their minds for you to question or point out things not done right or improperly. They know I’m not happy and they knew I would tell the world you’re reading this so that should tell you everything you need to know. If they truly wanted you to be happy you would not be reading this because it would be positive not negative. Never again will I buy a Beazer home. But as you can read they don’t care and if they did you would not be reading this. Whatever you do do not buy a home directly from them. If you must buy one buy one already built trust me you will be happier and will get a better house. ... More

My tile floor was fine at final walkthrough. When I got the keys the grout was a mess. It was spotted , discolored and looked terrible. I waited 30 days for this issue to be repaired. My furniture for those 30 days were camping chairs. It made no sense for me to move all my furniture in and then move it out for the repair. The front bedroom window is crooked and has to be pulled out and replaced. Two other windows are very tight to open and close. Both drawers in the bathroom cabinet rub on the counter when opening and closing. The cabinet is also missing trim pieces and the corner of the kick board. The cabinet in the master bath is missing the entire kick board. I have no idea how these issues even passed inspection. It’s obvious to me Beazer’s choice of contractors would have to be questioned. They were either in a hurry or their skill level was near the bottom of the scale. I have been in the house seven weeks. There does not appear to be any sense of urgency to make all these repairs. I would not recommend a Beazer home to anyone. This has been the most disappointing and depressing time of my life. I actually had to start depression medication for the first time ever. Thank you Beazer. ... More

Worst experience ever. Poor workmanship and no communication from beginning to end

The worst home buying experience, to include having to do this survey again. There was no pride in workmanship.

Horrible company. I would never recommend.

We had great customer service from our sales rep right up until the day we closed...then customer service disappeared all together. Getting Beazer to repair anything, even issues identified prior to close, is next to impossible. They do not care about customers after closing or any issues they face with the shoddy workmanship. They do not stand behind their quality guarantee and I’m extremely disappointed with their service. I will never purchase a Beazer home again and I do not recommend anyone else do so either. Snake oil is the politest euphemism that comes to mind. Caveat Emptor indeed!

The lack of communication was terrible plus a bunch of other thing. If I wrote all my complaints we would be here all day. This is our 4th new build and the worst yet. I am the easiest person to please. If I had to do it all over again I would not have gone with Beazer. The only reason I did not pull out was because my loved the house and layout. Beazer preferred lenders are just as bad. I would find my own.

The only quality control with Beazer is the home buyers themselves. Beazer throws together a house using unskilled day laborers and hope that the home buyers don't notice all of the problems. We had so many problems in every phase of the building process and are home wasn't even done on our closing date. We currently have several problems with our house and are still waiting for warranty work to be done. We would not buy another Beazer home again.

Don't use them. Find someone else!