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- Phoenix-Mesa, AZ
Beazer Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Beazer Homes.
Read all 390 verified reviews from homeowners that built a new home with Beazer Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Phoenix-Mesa Area
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Customer Reviews
Quality Sanctification
- Karl M.
- Verified HomeBuyer
- July 23, 2019
- San Tan Valley, AZ
We are very happy in our new Beazer home. The process was simple and the people were great. The home quality is wonderful. All the trades did a great job in all areas of the building process and if an issue was discovered, the superintendents were quick to remedy the problem. Best experience in a home purchase that we have had. This is my 6th home purchase, so I have some experience in this regard.
Beazer Homes responded:
This is wonderful to hear! We appreciate you taking the time to share your experience with us. Should you ever have any questions or concerns, please know we are here to help and can be reached at our New Home Contact Center at 888.623.2937 or via email at nhcc@beazer.com. Thank you for choosing Beazer ...
Total Score 5
Wonderful Experience
- Jordan N.
- Verified HomeBuyer
- June 25, 2019
- San Tan Valley, AZ
The home buying process for us, as first time buyers, was informative, up to date, and I think as simple as it could get.
Total Score 5
Disappointed to say the least
- Mikelyn T.
- Verified HomeBuyer
- June 21, 2019
- Surprise, AZ
17 years ago I built with Beazer so when I was in the market to buy a house again, I only looked at Beazer. I spent over 300,000.00 on this house and am so disappointed. I am actually trying to figure out how to get my money back out when I sell it. I paid a lot of money for a patio door that I can't open one side, another door whistles when the wind blows, and I reported tile in my shower that is cracked, didn't hear back from anyone, and when I called a month later, I was told that it was standard to have some imperfections. I was also told that the contractor refused to fix it. There ...
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to provide us with this valuable feedback. We apologize for the issues you have experienced. We have contacted our Phoenix Team and are glad to see your warranty representative, Julie, is working with you regarding these concerns. If there is anything in the future we may assist with please reach out to the New Home Contact Center at 888.623.2937. Thank ...
Total Score 1
Excellent
- Lona H.
- Verified HomeBuyer
- June 18, 2019
- Gold Canyon, AZ
Beazer homes are the best of the best when it came down to us choosing a new home. They are caring, professional and straight forward with all the details involved in buying a home. We loved our experience with Beazer and LOVE our new home,
Total Score 5
Beazer Homes - agent which we bought the home from was amazing Liz but the
- Marty D.
- Verified HomeBuyer
- June 18, 2019
- Laveen, AZ
agent which we bought the home from was amazing Liz but the maintenance and follow up the things that needed to be fixed or repaired prior to moving wasn't done how to call numerous times to make sure they would finish up then told me it was no longer their obligation and now it was mine I had to call the warranty company when the issues were prior my 7 day grace.
Beazer Homes responded:
Hello, we would like to thank you for taking the time to submit your feedback. This information will help our team improve the Beazer Experience for all our past, present and future homeowners. We apologize for any issues you have experienced with your new home. Upon reviewing your case information we do not show that you have ever submitted warranty requests to the New Home Contact Center. We are always more than happy to help you and if you have any concerns in the future please give us a call at 888-623-2937, or send us an email at NHCC@beazer.com, thank ...
Total Score 5
It's the little things
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Laveen, AZ
There is so many good things but when you are paying so much for a house it's the little errors that stand out
Total Score 3
Beazer Homes - Great experience, professional, caring, and accommodating.
- Philip C.
- Verified HomeBuyer
- June 04, 2019
- Goodyear, AZ
Great experience, professional, caring, and accommodating... thank you
Total Score 5
Great Sales staff but the closing and turning over of the keys not so much
- Louis G.
- Verified HomeBuyer
- May 29, 2019
- Phoenix, AZ
Great sales staff that was easy to work with and helped the process along quickly and efficiently. The workman ship is good and the super indent of the build was great. I am happy I purchased a Beazer home except for the closing process. We signed the papers on a Monday and transferred the funds at that time. On Wednesday we received a notice that they had received the funds. The keys were not given to us till 4:00 on the dot. We were told this at the beginning of the entire process. They have the money but yet we can not have the keys and start moving in earlier. This is wrong!!
Total Score 4
House problems
- Nohemi O.
- Verified HomeBuyer
- May 15, 2019
- Goodyear, AZ
Having lots of inside home problems, they are being dismiss as a new home, I'll said NO, I am the one who is not being listened to, I am very disappointed with the results of the interior of the house and service
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We truly apologize for any issues you have encountered and can only imagine the frustration this has caused. We do not show that you have reported any concerns to us. We want to help with any and all concerns you may have and the best way for us to quickly and thoroughly help resolve these with you is to contact our New Home Contact Center. You can reach us at 888-623-2937 or you can email us at ...
Total Score 2
Great experience
- Gary P.
- Verified HomeBuyer
- May 15, 2019
- San Tan Valley, AZ
Great experience and speed of progress of home being built and weekly update of progress.
Total Score 5
Excellent
- Timothy L.
- Verified HomeBuyer
- May 15, 2019
- San Tan Valley, AZ
We were provided several conventional loan options and chose a V.A. loan guarantee. Purchase incentives were excellent with many choices to use them to make it our home. Marquee Mortgage was excellent in assisting with the loan process. Scott, the project manager made sure the house was clean and complete at move in.
Total Score 5
Amos Feedback
- Michael A.
- Verified HomeBuyer
- May 07, 2019
- Surprise, AZ
We love everything about our new home except the drain in the master shower was discovered to be clogged and will require our bathroom floor to be dig up to unclog the pipe. Bummer!
Total Score 4
Beazer Homes - Keep in constant contact with the Sales People at the Model Homes.
- Robert T.
- Verified HomeBuyer
- May 01, 2019
- Goodyear, AZ
Keep in constant contact with the Sales People at the Model Homes. This will help you keep informed of what is going on. Branum and Janel were fantastic during our build in Mission Hermosa. Also work with the on-site Supervisors to work through issues early in the process. Brian and Jacie were fantastic and responsive to my calls, emails, and texts. We had quite a few issues at time of move in (to be expected) and these two have been working feverishly to get things right.
Total Score 5
Beazer Homes - Beazer build our dream home.
- Sergio S.
- Verified HomeBuyer
- April 09, 2019
- Goodyear, AZ
Beazer build our dream home. The floor plan on our Abilene 4bed 3.5 bath 3000 sq ft home is perfect for us. My wife and I are really happy we can raise our family in this beautiful home. Thank you.
Total Score 5
Great experience, well built home and amazing community
- Kevin A.
- Verified HomeBuyer
- April 09, 2019
- Phoenix, AZ
The home building experience was the best I have ever experienced. The staff and construction crew will keep you informed and are always communicating status, any issues, delays, etc. We always felt we knew exactly where we were, each week of our build. Our house is well built and they pay attention to detail, there were hardly any issues during our walk through or on closing day. We're very pleased with Beazer and would recommend them to anyone looking for a well build home and amazing staff.
Total Score 5
Options and choices are excellent.
- Cynthia C.
- Verified HomeBuyer
- March 21, 2019
- San Tan Valley, AZ
Beazer has many floor plans from which to choose, and I like the way that they use space so that there is not "dead" space. They allow for many spacious closets, large pantries, nine foot ceilings, tall doorways, and great insulation that is blown in, including the attic area. They also have great lighting, wiring for security, solar, and cable that is standard. They allow choices for lot selection and placement of the house, the bathroom and kitchen set up, choices for exterior colors, not to mention all the interior decorating choices that are offered. They use quality materials and ...
Total Score 5
1
- Paul N.
- Verified HomeBuyer
- February 28, 2019
- Laveen, AZ
They tell come and fix something and make mistake they say next week, next 2 weeks they never show up. the house not complete in the backyard .
Beazer Homes responded:
Thank you for submitting your review. We would like to apologize for the issues you have experience and the inconvenience they have caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Phoenix Division and are happy to see all concerns have now been resolved by your warranty representative, Luis. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...
Total Score 1
Home Buying Excellence!
- Kenneth W.
- Verified HomeBuyer
- February 13, 2019
- Surprise, AZ
Beazer Home Consultant, Builders, Design Center, and connected Partners truly made our new home purchase and transition from San Diego, CA to Surprise, AZ an excellent one -- Ask questions, stay engaged, and get the finish line of home ownership together:)
Total Score 5
Somewhat disappointed in final product.
- Deborah P.
- Verified HomeBuyer
- February 05, 2019
- Phoenix, AZ
My punch list was not completed because sub-contractors did not cooperate despite the best efforts of the Beazer supervisor. So, I still have grout and paint spots all over my tile floors and my granite counter top is not anchored properly and has rough spots on the underside that fray clothing. My back yard was left full of debris from construction, so we are constantly cleaning it up and finding nails, etc. The interior walls were painted with one coat of flat paint, so anytime we even just touch it there is a spot and if we try to clean it the paint comes off and leaves a bare spot. I ...
Beazer Homes responded:
Thank you so much for submitting your feedback! We would love to address the concerns you mentioned. We do not show you have submitted a warranty request for these items. Just give the New Home Contact Center a call at 888-623-2937, and they will make sure those items are addressed!
Total Score 2
Would do it again - a little differently
- Paul P.
- Verified HomeBuyer
- January 08, 2019
- Goodyear, AZ
Nice people, nice house. Love the lot and location. At first, hated the woodwork in closets, pantry and laundry - but now love the fact they will serve us well until we're able to upgrade those areas. So my only lasting disappointment was learning that, although we selected a certain kitchen design (about a $2,300 upgrade), there was (later) an additional cost of about $1,900 added on. Not happy about that.
Total Score 4
Satisfied
- Cody P.
- Verified HomeBuyer
- January 06, 2019
- Goodyear, AZ
This builder is quick! our home was completed a month sooner than expected
Total Score 4
Many poor construction methods
- Larry D.
- Verified HomeBuyer
- December 20, 2018
- San Tan Valley, AZ
We had several serious issues when we moved in. At the walkthrough painting was still in progress. Electricity was not available in our bathroom due to a wiring fault. One switch position was buried in the wall. Facial boards were not properly installed or fastened. The floors had some kind of glue on them in different areas. The dishwasher was improperly installed and required a 14 day wait for repair service. Touch up painting was missed and we were not given any touch up paint. The one tree was planted dead and had to be replaced. Over all the house needs to be repainted due to the poor ...
Total Score 3
Did a lot of looking glad we chose Beazer
- Scott J.
- Verified HomeBuyer
- December 18, 2018
- San Tan Valley, AZ
If you’re looking for a home buying experience to be perfect I hate to break it to you it doesn’t exist. That being said beaded did a wonderful job from beginning to end. Plus after we moved in if there’s any issues we just go online with our problem and it’s taken care of right away. We did a lot of looking And again glad we chose Beazer. The room options and the options at the design center are great , Love my 15 foot sliding glass door .
Total Score 4
Disappointment
- Robin L.
- Verified HomeBuyer
- December 16, 2018
- Litchfield Park, AZ
Sadly, we have faced one disappointment after another with our new build from the signing of the contracts to obtaining permits to start of the build to the trade workers. The quality of the trade workers that our builder contracts is lacking at best. Upon closing there were still several items needing repair. It is 90 days since we have closed and those items are still in need even after trade workers have been in to do the work. This was our first new build and unfortunately we have not enjoyed it all. This was meant to be our dream home and we honestly are displeased. We have not been ...
Beazer Homes responded:
Thank you for taking the time to share your experience. Your feedback will contribute to helping us improve and support our team and homeowners. We would like to apologize for any issues you have experienced with your home. We know a new home is a monumental moment in a persons life, and we strive to make this experience as perfect as possible. We are truly sorry if your experience was less than ideal. We have researched all the information on file for your home and show all warranty requests have been resolved. With the last request being a flooring concern, resolved in December of 2018. Should you have any concerns in the future, we would like to encourage you to contact the New Home Contact Center at 888-623-2937. They will be able to help your address any questions or concerns you may ...
Total Score 1
Great home buying experience.
- Adam M.
- Verified HomeBuyer
- December 11, 2018
- Litchfield Park, AZ
Everything went smooth with the builder and always willing to help when ever needed. Working with the Beazer team was a great experience.
Total Score 5
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