Beazer Homes Reviews in Phoenix Mesa, AZ

I'll sum my review up in two names. Jimmy and Gerald. If it had not been for these two guys I wouldn't had a great first time home buying experience. After hitting a few snags here and there, they were always accessible to take care of things. Their genuine concern overall was truly amazing. I'm happy in my first home. Everyone had told me I would be happy with Beazer and I am. I have a gorgeous home and I would like to thank Jimmy and Gerald again for making my experience a good one.

I want to start this by saying our actual purchasing experience with our rep Kathleen was amazing. She is always responsive and on top of things. Ongoing she sent pictures and communicated often. My reason for 3 instead of 5 stars is the ongoing issues with the incompletion of our home. We closed mid Sept and moved early Oct. We were in constant touch with the builder about things that were not right/broken/not completed. We are still waiting for several things to be done and they have stopped all communications at this time. I am going to try to reach out once more. Since we have moved in we have had to call the warranty repair twice to repair items that were broken by the construction team during the build. And what has been worse is the damage caused by the actual issue (water leaks) still is not fixed. I love our new home. It is beautiful and was priced appropriately for the area. I would buy from Beazer again if I had to do it over, I would approach the builder portion differently. ... More

We had a great buying experience from vacant lot to move in. However, after the move in trying to get someone to come take care of many cosmetic issues as been frustrating. Months have gone by, appointments made and no one shows up and just poor communication. I understand there has been some staff changes so I don't think this is pervasive to all Beazer homes in San Tan Valley but more a timing issue of personal. Nonetheless, I have been frustrated.

They are not perfect, but their response to issues is unbelievable. They know and exhibit the art of great customer service.

No good when it comes to fixing warranty stuff

My whole experience was pretty smooth. I made a real quick decision to sign the contract as they are selling fast. But the team really helped me in picking the right things throughout the process.

Quality work from a great company. Any issues were promptly addressed.

I had a great experience buying a home from Beazer. Everyone I worked with through the purchasing process was wonderful. Very knowledgeable and helpful. I never felt pressure and was presented with all options.

The sales team Amber and Beth are absolutely amazing. They are always keeping you up to date on the progress of your home and answer your questions. As far as everything else no so good. The quality of workmanship is poor. Our grout is not even and has gaps and holes in it, we have asked multiple times for this to be repaired and it has yet to be done. The paint also has yet to be completed. Our garage was not fully painted, we still have yellow spots on some of our ceilings, we have a large gash in our panty wall, dents on our curves at windows, a hole where our towel rack was placed wrong that was never patched, our rewrites for our fans the hole in one of our bedrooms is too big for the fan contector, the black lining on our door window looks like they ran out of the lining and tried to fill in the spaces, our garage door is extremely loud and doesn’t open and close smoothly, our backyard doesn’t drain forward when it rains it builds a lake, our air conditioning isn’t balanced so it colder in the master bedroom, there are dents on our baseboards, our half bathroom sink leaks and we had a leak in our front yard landscaping that took more than 30 days to repair. As far as all of the other repairs they still have yet to be completed. We also had a termite tunnel already and we found out the second treatment was never done. Andrew did get this matter taken care right away. I am very dissatisfied with the quality of my home. If it weren’t for the amazing sales team I would rate my experience a 1 as poor. ... More

Team at Beazer was so understanding of my circumstances. Michelle and Bob were extremely helpful and walked me through the process . Design center had lots of options . Matt at CNN mortgage helped me find the best rate and type of loan to make my Dreams become a reality. The guys who built my house (contractors) took care in the process.

Closing on the home went smoothly. Cleaning and touch up of paint and repairing of a hole in the wall in one of the closets didn't happen.

We have been in our home about 6 weeks and have found many issues. We found many during the build itself also. We installed a security door on the front and now our front door is unusable because the overhang is too low and the door won't open. Beazer tells us it's been inspected and it's built to specs, funny that my security cameras didn't catch anyone at our front door inspecting it. They say it's not their issue, but the same house down the street has no issue and the measurements are completely different. If you build with them you must stay on top of them at every stage. We had J boxes that were not even attached to the wall, paint over spray everywhere as well. ... More

Unfortunately there were many issues we discovered prior and during our walk through ranging from uneven drywall work and texturing, tile grout, paint and positioning of bathroom sink lights. We love the layout and the quality of most of the structure but the tradespeople must have been sloppy, inexperienced or rushed or all of the above.

I like the value for the price paid. I love the layout, location and space. However, been having an extremely difficult time working with Beazer to have my warranty issues worked. I have not had any problems with 90% of the house construction however the doors quality is bad, and getting them to replace them has been a nightmare. This is not my first new home that I have purchased, I understand with new constructions there are always things that will need to get fixed/replaced ect. It should not take me calling over the span of 2 months, getting empty promises of follow ups (never to be fulfilled) and threats of AZ registrar’s office complaint to get issue fixed. Eventually got fixed, but the door they installed was not painted, now had to wait another month to have the door painted and still waiting for another door to get fixed, had representative contact me indicated would let me know same day of when they would come fix it. I’m still waiting for a follow up. ... More

I have been waiting months for beazer to fix simple items that needed attention from construction. This has been a nightmare dealing with subcontractors all day. Appointments are routinely made and broken, and beazer allows it to happen. The quality control by beazer over their subs is the worst I’ve ever experienced in the trades. I love the floor plan and location of my home, but wish it was being built by anyone else. I am hoping theses things will be done so I can enjoy my new home.