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- Phoenix-Mesa, AZ
Beazer Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Beazer Homes.
Read all 390 verified reviews from homeowners that built a new home with Beazer Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Phoenix-Mesa Area
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Customer Reviews
Thank you Beazer!
- Erjel M.
- Verified HomeBuyer
- March 14, 2023
- Goodyear, AZ
This was our first time experiencing a new buy and Beazer made the entire experience amazing! From start to finish we had frequent communication that kept us in the loop with every new update to the home. With us moving from another state, they would also did face time if needed and sent constant pictures. I would definitely recommend using Beazer!
Beazer Homes responded:
This is exactly the experience we strive to deliver to our homeowners, Erjel. We are so glad you found a home with us, and we are honored to have earned your recommendation. We hope you and your family are getting settled in nicely at Acacia Foothills at Estrella, and we wish you years of happiness in your new neighborhood! – Crew ...
Total Score 5
We worked with Eileen in sales and Cooper for construction. Both were the absolute best!!
- Steven J.
- Verified HomeBuyer
- March 08, 2023
- Gold Canyon, AZ
We love our new home!
Total Score 5
Patience Required but Ultimately a Beautiful Home!
- Kenneth M.
- Verified HomeBuyer
- February 21, 2023
- Gold Canyon, AZ
Signing a contract for a new build on the heels of a pandemic takes guts! Fortunately for us we chose Beazer Homes. Although we did have some minor frustrations along the way. The team at Beazer came through for us in the end. Jerry, Robert, Nate, Jorge and Eileen were exceptional! The quality of construction is unmatched. We are very proud of our home at Ridgeline Vista!
Beazer Homes responded:
We're honored to know that you trusted Beazer to help build your future, Kenneth. Our experienced team at Ridgeline at Peralta aims to provide a reliable and enjoyable experience every step of the way. That's why we also offer homeowners the opportunity to work and communicate directly with their builders during construction. We are so happy you love your home, and we wish you many years of happiness. - Jordyn ...
Total Score 5
Beazer Homes
- Wilfredo S.
- Verified HomeBuyer
- February 15, 2023
- Avondale, AZ
Great team and they helped alot with the process.
Total Score 5
Lots of warranty calls and poor subcontractors
- Jordan C.
- Verified HomeBuyer
- January 31, 2023
- Queen Creek, AZ
I have had to call almost weekly on different items to get fixed since moving in less than a month ago and the window subcontractor is a joke. They have brought the wrong windows or broken windows twice and had to take them back. They don’t communicate very when setting up a time and when they do agree on a time they either don’t show and Adam had to call them or they come way early and we “miss” them because we expect them at the time agreed upon. Get better companies if you want us to tell people good things about your company. Adam the Superintendent, Rob Thomas and Leslie are the only ...
Beazer Homes responded:
We appreciate the you sharing this bit of feedback with us, Jordan. We're sorry to hear that your experience with our trade partners was less than ideal. We'll be sure to pass along your sentiments so as to better serve our homeowners going forward. We are, however, thrilled to see your local warranty team has been able to take care of your throughout your new home journey. Wishing you the best out at Harvest Springcrest. - Roland ...
Total Score 3
Buying process adequate. Final product inadequate.
- Simon D.
- Verified HomeBuyer
- January 24, 2023
- Goodyear, AZ
They buying process moved along steadily. The final product is where the issues are. A lack of good quality control is where 95% of my issues are.
Beazer Homes responded:
Thank you for sharing with us, Simon. We're sorry to hear that your experience with your new home has not been to your satisfaction. While we strive for perfection with every home that we build, we know that there may be some times when certain items may require a little extra care. We're glad to see that your local team has been able to address your concerns. We encourage you to reach out to our New Home Contact Center with any questions. From all of us at Acacia Foothills at Estrella, welcome home! - Roland ...
Total Score 3
Buying experience great, materials and work done bad
- Andrea M.
- Verified HomeBuyer
- January 23, 2023
- Avondale, AZ
The overall buying experience was great even though our house took over a year to be completed. Once we moved in, we realized the materials used and work done is horrible. It’s like the did everything in a rush and didn’t care how the final result looks like. We keep finding issues with our home such as damaged blinds, shower door leaking water, caulking in multiple places is cracking, carpet falling apart (shedding), toilet not installed correctly, issues with cabinets and much more. I will not be purchasing homes with Beazer in the future.
Beazer Homes responded:
Thank you for sharing with us, Andrea. We're thrilled to know that your buying experience was a positive one, but are sorry to hear you've had concerns regarding the quality of your home. We would love to work with you to have your concerns addressed. We will have a representative reaching out shortly to discuss further. Wishing you the best. - Roland ...
Total Score 3
Would recommend this builder to others!
- Andrea S.
- Verified HomeBuyer
- December 27, 2022
- Queen Creek, AZ
The overall homebuying experience went smoothly. Any questions or concerns were always addressed in a timely manner.
Beazer Homes responded:
Andrea, it's an honor to have earned your recommendation. Our Beazer team prides itself on creating an enjoyable home-building journey with experts by your side to make it a smooth process. We appreciate you sharing your five-star experience and welcome you to Harvest Springcrest. Congratulations! - Joanna ...
Total Score 5
Great.
- Anonymous
- Verified HomeBuyer
- December 22, 2022
- Litchfield Park, AZ
I would definitely recommend beazer to anyone that wants to buy a home. Great and smooth process and amazing people.
Beazer Homes responded:
Welcome to the neighborhood. Our Windrose team will be thrilled to know they provided outstanding customer service. Beazer Homes prioritizes efficiency and reliability to ensure your concerns are resolved in a timely manner. Thank you for being the best part of Beazer and we wish you the best in your new home. - Jordyn ...
Total Score 4
Decent experience but broken parts
- Anonymous
- Verified HomeBuyer
- December 15, 2022
- Queen Creek, AZ
The home buying process was smooth with the Beazer team. The downside was that we had a leaky sink, a heater that installed incorrectly and would not heat the house, the new oven did not work at has taken 2 months to fix. Also, the dishwasher was wouldn’t drain at first, the air conditioner was too close to the wall per the code, as well as other minor cosmetic fixes needing to be done.
Beazer Homes responded:
Thank you providing your feedback. We are glad you had a smooth homebuying experience and we thank you for understanding that the new home journey may occasionally have a bump in the road. That is why we are happy to see your concerns were resolved by your customer care representative. We want you to know that we will be here for you as your Beazer journey continues, as well. You can reach our New Home Contact Center anytime by calling (888) 623-2937, emailing nhcc@beazer.com, or going to www.beazer.com/warranty. Thank you for choosing Beazer Homes and we wish you a happy holidays. - Jordyn ...
Total Score 3
Happy Home Owner
- Larry O.
- Verified HomeBuyer
- December 14, 2022
- Litchfield Park, AZ
Best experience I have had buying a home
Total Score 5
Beautiful personalized home!
- Heather S.
- Verified HomeBuyer
- December 14, 2022
- Queen Creek, AZ
Our homebuying experience was good overall. Obviously nothing can be done about supply issues but the communication was great and we were kept in the loop the entire time. When it comes to closing, that is an area that could have been better as far as expectations go as well as promises kept.
Total Score 4
Wonderful Experience!
- Nancy R.
- Verified HomeBuyer
- December 04, 2022
- Litchfield Park, AZ
Amber in sales was phenomenal in helping us keep tabs on the build and making us feel like we were right there! Beth also was helpful and informative on Ambers day off, they are an amazing one-two punch! Chris, on the builders side, went above and beyond getting our house together and was always pleasant and helpful!
Beazer Homes responded:
You made our day, Nancy. Teamwork is important, not just in between our team at Palma at Windrose, but also with our homeowners. We want to create a memorable and positive experience by providing the assistance and communication our homeowners deserve. That's why we are so excited to share this with Amber, Beth, and Chris so their hard work is applauded. Thank you for choosing Beazer Homes and we hope you have a wonderful holidays. - Jordyn ...
Total Score 5
Overall good experience
- Anonymous
- Verified HomeBuyer
- November 17, 2022
- Litchfield Park, AZ
Besides delays on things to be completed, we had a good experience with Beazer homes. Excellent customer service and thorough explanation of the process.
Beazer Homes responded:
Beazer strives to provide exceptional customer service to ensure an outstanding experience for every homeowner from the time you first walk into our model homes until you're years into enjoying your home. We're beaming with pride to hear that your experience was excellent with our team at Windrose. From all of us at Beazer, welcome home! - Joanna ...
Total Score 4
Love our new Beazer home!
- Stacy E.
- Verified HomeBuyer
- October 25, 2022
- Goodyear, AZ
The home buying experience with the Beazer team was top notch. We received weekly updates and pictures during the building process from Craig and Liz. The building supervisor, Jacie an expertise in her field was so helpful and quickly responded to our needs. Then quick follow up by Fio with our after purchase warranty request and also very accommodating to our schedule. Wow! So impressed and recommend others to purchase home from Beazer. Love our new home!!
Beazer Homes responded:
We're thrilled to hear that you're impressed with our service and that you love your Beazer home, Stacy. Our experienced team prides itself on providing outstanding customer care from start to finish, so recognition like your review will surely make their day. We appreciate you recommending us to potential homeowners, and we wish you many happy memories in your new home and neighborhood at Estrella Lucero. Thank you for choosing Beazer! - Joanna ...
Total Score 5
Great
- Markisha R.
- Verified HomeBuyer
- October 25, 2022
- Goodyear, AZ
Susan, Mark, Benito and all the other staff was so great. I got weekly updates on my home. They answered all my questions and was so loving to my daughter's and I. I love them so much
Total Score 5
Great!
- Anna P.
- Verified HomeBuyer
- October 18, 2022
- Goodyear, AZ
Beazer team and builders were very friendly and helpful! Definitely recommend to people looking for a new home.
Beazer Homes responded:
Thank you for your kind words, Anna. We will make sure to share them with the entire Acacia Foothills team, welcome home! - Megan
Total Score 4
Above & beyond!
- Alexander M.
- Verified HomeBuyer
- October 17, 2022
- Goodyear, AZ
Luis goes above and beyond to respond to us quickly and answer any questions we had during and after closing. The thing that has impressed me the most is the professionalism, knowledge and helpfulness of all the workers.
Beazer Homes responded:
We couldn't be more proud, Alexander! We work very hard to ensure our representatives are given the best training possible so that you can enjoy the benefits of having a seamless move-in. Luis and his team will be thrilled to read your incredibly kind words. Congratulations on your new home and welcome to Acacia Foothills at Estrella. - Roland ...
Total Score 5
Beazer and it’s builder crew we’re awesome
- Edward W.
- Verified HomeBuyer
- October 17, 2022
- Goodyear, AZ
Beazer and their builder crew were awesome. They kept me informed through out the entire process. About once a week I would receive a text with updated pictures of the progress. The builder crew including Benito was extremely encouraging. When there was warranty work he was “Johnny on the spot” to get it fixed. Every day during my morning walk I will see Benito and his crew engaging with the subs and other homeowners in the community. He is definitely fostering a great relationship between beazer and their customers like me.
Beazer Homes responded:
Edward, thank you for sharing this awesome review! Our team prides itself on being by your side from the moment you walk into the sales center until you're years into enjoying your home. Your kind feedback is surely making the day for Benito and everyone on the team who helped on your homebuilding journey. We're thrilled to have you as part of the Beazer family and wish you many years of happiness at Acacia Foothills at Estrella. - Joanna ...
Total Score 5
Fantastic Overall Experience!
- Jesse A.
- Verified HomeBuyer
- October 11, 2022
- Goodyear, AZ
From start to finish, Beazer has been a fantastic experience! Mark in the sales office was friendly, knowledgeable, patient and kind- taking time to answer all of our questions. He called with updates for every step of the build, which was incredibly helpful since we lived out of state. Once the build was finished, we worked with Luis. He helped us with our walk through, and explained the various systems and appliances in the home. Luis is a joy to work with! He went above and beyond to check in on us, and answer any questions we had about the house, even after we moved in. I’d also like to ...
Beazer Homes responded:
Jesse, we would also like to say thank you and share our gratitude with you for taking the time to write this wonderful review and for trusting Beazer Homes to build your future. Our team will be beaming when they read your kind words about their service. From all of us at Beazer, we wish you many happy memories in this new chapter at Acacia Foothills at Estrella. - Joanna ...
Total Score 5
Eh
- Anonymous
- Verified HomeBuyer
- September 24, 2022
- Queen Creek, AZ
The initial purchase was great. So many choices at the design center was amazing too. Now when the home gets built takes forever and you begin to receive little communication from Beazer. You find issues during the construction phase and find out at completion they were never addressed. Still trying to get things addressed now that moved in.
Beazer Homes responded:
Thank you for providing this bit of feedback. We're sorry to hear that your experience with communication during your build was not to your satisfaction. Our goal is to create a partnership with you to ensure your needs are met. We show that your warranty team is actively working with you to address your concerns. Should you have any questions for us, please feel free to contact our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer home. - Roland ...
Total Score 3
Very happy we choose Beazer.
- Kenneth M.
- Verified HomeBuyer
- September 16, 2022
- Gold Canyon, AZ
Coop and Eileen kept us updated with emails, photos, and phones calls throughout the process on building our quality home in Gold Canyon. The warranty service after closing is awesome. We couldn’t be happier with Beazer.
Total Score 5
First Beazer experience
- Michael T.
- Verified HomeBuyer
- September 15, 2022
- Gold Canyon, AZ
Everyone on the Beazer @ Ridgeline Vista team has been especially personable, accessible and helpful throughout the process. Nancy and Coop deserve applause for their efforts! Many thanks to all!
Beazer Homes responded:
This means a lot to us, Michael. At Beazer, not only do we prioritize quality homes but also quality customer service. That means having friendly team members dedicated to our homeowner's needs by delivering the best solutions possible. We will share your kindness with our team at Ridgeline at Peralta and we thank you for choosing Beazer Homes. - Jordyn ...
Total Score 5
Great build and follow through!
- Christian F.
- Verified HomeBuyer
- August 20, 2022
- Queen Creek, AZ
The “Super” on the job lived up to the title. He was super. The whole Beazer team here did a great job start to finish with keeping me informed, listening to and addressing my concerns, and going above and beyond. Any small after close issues have been addressed right away and done properly.
Total Score 5
Beazer Homes - Alex our customer representative is awesome!
- Joaquin G.
- Verified HomeBuyer
- August 18, 2022
- Surprise, AZ
Alex our customer representative is awesome! Answers every question and call about our new house and get our warranty work done promptly.
Beazer Homes responded:
Joaquin, it's awesome that you took the time to shout out your customer care representative like this! Each one of us is dedicated to making sure you have a great experience with Beazer Homes, so Alex will be overjoyed to hear your kind words of appreciation. Our team is happy to have you as part of the Beazer family. We wish you all the best in your new home and welcome you to your new neighborhood at Zanjero Trails Harmony. - Joanna ...
Total Score 5
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