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- Riverside-San Bernardino, CA
Beazer Homes Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Beazer Homes.
Read all 165 verified reviews from homeowners that built a new home with Beazer Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Riverside-San Bernardino Area
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Customer Reviews
story homes are exceptional!
- Kevin K.
- Verified HomeBuyer
- November 17, 2020
- Lake Elsinore, CA
Would recommend builder to people looking to purchase a new home.
Beazer Homes responded:
We're thankful for the shout out, Kevin! Welcome to the Beazer family. - Sam
Total Score 4
Beazer Homes - staff are very friendly , honest and accomodating , they will
- Anonymous
- Verified HomeBuyer
- November 17, 2020
- Moreno Valley, CA
staff are very friendly , honest and accomodating , they will guide you thru the process on getting your home the way you want.overall it was a great experience buying my first house with beazer; I just wish they would designate an parking area for RV’s.
Total Score 4
Sales representative
- Daisy S.
- Verified HomeBuyer
- November 14, 2020
- Moreno Valley, CA
Beazer Homes has the professional team to work with clients. From purchasing the home to move in they care about the customer’s need. when I need someone to solve problems they always very helpful.
Total Score 4
Home it self.
- Brian L.
- Verified HomeBuyer
- November 10, 2020
- Winchester, CA
This is a great home. Area is quite. The home is built good
Beazer Homes responded:
We're happy to hear you love your home and your community, Brian! With our high-caliber construction practices, and internal and external inspections, Beazer ensures your home is built to last! Welcome home, Brian! - Sam
Total Score 4
Beazer Homes - Beazer really made this an almost seamless experience!
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- Moreno Valley, CA
Beazer really made this an almost seamless experience! I felt comfortable with the knowledge their team carried and answered every question I had!
Total Score 4
Our Agent was very Attentive
- Steven C.
- Verified HomeBuyer
- November 05, 2020
- Redlands, CA
The Beazer representative was one of the best, she always kept us informed and when there were some speed bumps along the way, she was always an advocate for our best interest.
Beazer Homes responded:
We are happy to hear your Beazer representative provided such a great experience, Steven. We are also so excited for all the memories you are about to make in your new home! We apologize for any issues that you may have experienced during the new home process but are very happy to hear they were quickly remedied. Please contact us should you ever have any questions or concerns in the future. You can reach us by phone at 888-6BEAZER or via email at nhcc@beazer.com. - Megan ...
Total Score 4
4
- Melvin H.
- Verified HomeBuyer
- August 12, 2020
- La Quinta, CA
We have electrical problems, scratched grainet in the main bathroom. we have a broken cabinet door plus trash blowing up in our yard from the construction site. The Landscaping is getting worse in the neighborhood.
Total Score 4
Excellent Customer Service - Buying and Building
- Sharon B.
- Verified HomeBuyer
- July 23, 2020
- Moreno Valley, CA
From the beginning, Cathy was very welcoming and was well informed on the process. Any questions I had she answered and if she didn't know she always try to find out. Todd the assistant builder was great, he kept in touch with the progress of the house and I was not left wondering what was going on. I am a little disappointed on the time it is taking to process my repair, I have squeaky floors and have submitted a claim, to date no progress on that.. I am been told that they will get to me after COVID, what if that takes 2years, will I need to live with squeaky floors for 2 years. I lowered ...
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. Please accept our most sincere apologies for any frustrations or inconvenience. We have spoken with our Southern California team and show that the vendor has been in contact and this issue has been resolved. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 4
New home
- Nathan O.
- Verified HomeBuyer
- July 22, 2020
- Lake Elsinore, CA
Great quality overall and even better service. Any issues or defects I have come across have been corrected quickly.
Total Score 4
Home Review
- Martin M.
- Verified HomeBuyer
- November 09, 2019
- Moreno Valley, CA
Seems like a nice cozy community. Hoping the association keeps it nice and respects all residents
Total Score 4
Great!
- Juan B.
- Verified HomeBuyer
- September 03, 2019
- La Quinta, CA
The experience over all was great from start to finish. The only feedback I will submit is that there could have been more options at the design center. We were interested in some special textiles that were nit obtainable.
Total Score 4
Made the home purchasing process breeze
- Alan L.
- Verified HomeBuyer
- July 23, 2019
- Moreno Valley, CA
Great for first time home buyers. Very military/LE friendly. Staff is always ready, and willing to help.
Total Score 4
Mixed Bag
- Anonymous
- Verified HomeBuyer
- May 14, 2019
- Winchester, CA
People have been great; though there have been a few things wrong with the house that needed attention; this has been disappointing. With that being said, Customer Service to address the concerns has been very good.
Total Score 4
Model 4 at Vermillion in Escena
- Geoffrey B.
- Verified HomeBuyer
- November 01, 2018
- Palm Springs, CA
Overall the build quality is great except that the bottom edges of the interior doors look rough. It looks like they were dragged along the ground before being installed. They should be sanded smooth and painted. Also attention to little details would be appreciated, like a small dish tower rack in the kitchen and positioning to in cabinet and under cabinet lighting to make it easier to change the bulbs.
Total Score 4
Could Use Some Improvement
- Ian R.
- Verified HomeBuyer
- November 18, 2024
- Moreno Valley, CA
I think some information was left out. One we did not get the information that solar had to be included till after we signed. There are sizing issues like the trash cans can not fit through back yard gate and with such a limited area this should of been thought of. Also, the additional parking doesn't seem sufficient for the neighborhood
Total Score 3
Not the best
- Tyler H.
- Verified HomeBuyer
- November 04, 2024
- Highland, CA
Quality of the home is cheap and not thought through. Urgency to fix warranty problems is the least of there worries and they do not care much after you receive keys.
Total Score 3
Sunrun nightmare
- Anonymous
- Verified HomeBuyer
- August 13, 2024
- Riverside, CA
We had to either rent or buy sunrun solar panels. We were not given a choice when buying our Beazer home. Sunrun installed them damaged, we are paying full price, they have dodged my manager requests for months, and I am paying hundreds of dollars a month for electricity because the panels don't work. Please use a better rated solar company on your new builds
Beazer Homes responded:
We appreciate you bringing this to our attention and are sorry to hear about the issues you've encountered with your home's solar panels. Your feedback has been shared with our leadership team, and we’re committed to using it to help work with our partners to make improvements. If there is anything more that we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
Poor service after purchase.
- Milorad M.
- Verified HomeBuyer
- August 11, 2024
- La Quinta, CA
The service after you purchased the home is horrible, you have to call and call until you get fed up. They have every excuse not to do the work, they installed quartz in my house it was an upgrade but failed to tell me that they do not polish and seal the quartz I have circular marks and quartz from suction cups. A lot of skipped steps all they want is the closing.
Beazer Homes responded:
Milorad, we’re sorry to hear about the challenges you’ve encountered in your new home. This isn’t the experience we strive for, and we take your feedback seriously. We understand you’ve been in touch with both a customer advocate and your customer care manager regarding these issues. We’re committed to helping address the items at hand and are also here to assist with any additional questions or concerns. Please don’t hesitate to reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Awesome home but Beazer buried some expenses which cost me a lot of extra money needlessly
- Peter B.
- Verified HomeBuyer
- June 27, 2024
- La Quinta, CA
Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this ...
Beazer Homes responded:
Thank you for reaching out to share your experience, Peter. While we are glad to hear that you are pleased with the quality of your home, we apologize that the options available felt misleading. We continuously seek improvement and have shared your feedback with our leadership team. If there is anything further we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
FRor price could be better
- Anonymous
- Verified HomeBuyer
- September 05, 2023
- Riverside, CA
Cabinets are not good quality. Appliances low quality. Sliders already show signs of wearing.
Beazer Homes responded:
Thank you for bringing this to our attention. Our commitment to providing high-quality homes is paramount. We take great care in building every home to ensure that it meets our standards of Surprising Performance. If you need any further assistance or have any requests that require additional attention, please do not hesitate to contact the New Home Contact Center at (888) 623-2937. We appreciate your choosing Beazer Homes and look forward to working with you. - Jordyn ...
Total Score 3
Poor finishing and lack of follow through on repairs
- George W.
- Verified HomeBuyer
- April 26, 2022
- Indio, CA
Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!
Beazer Homes responded:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland ...
Total Score 3
New Home
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Moreno Valley, CA
So far it has not been a good experience buying a new home . I had to call customer care 3 times in less than a month (and I just moved in almost 2 months ago) for the AC and plumbing.
Beazer Homes responded:
We appreciate your feedback. Our customer care team is here to help you through any warranty concerns that come up in your new home. We apologize for the frustrations you have experienced with the HVAC and plumbing claims, and we hope to turn around this experience for you and quickly get you back to enjoying your home. Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Daniela ...
Total Score 3
Beazer Homes - To many details to fix don't like the panting to chip and problems
- Alejandro D.
- Verified HomeBuyer
- July 27, 2021
- Moreno Valley, CA
To many details to fix don't like the panting to chip and problems with the electric
Beazer Homes responded:
Thank you for sharing your experience with us, Alejandro. Your input will help us and all of our current and future homeowners. We also apologize if any aspect of your new home did not meet your expectations. I have discussed your feedback with the Hyde Park team and am happy to hear they have been working with you to correct the cosmetic concerns you have reported. We also want you to know we are here for you should you ever need assistance in the future. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again and welcome to Hyde Park. - Megan ...
Total Score 3
Beazer Homes - After moving in, it is extremely hard to get them to fix anything.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Indio, CA
After moving in, it is extremely hard to get them to fix anything.
Beazer Homes responded:
Thank you for reaching out regarding your experience. We apologize for any difficulty you have encountered with your warranty services. Please know that we have a dedicated Customer Care team who can assist. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and we would be happy to look into this for you. - Daniela ...
Total Score 3
Beazer Homes - I had a fairly nice experience purchasing the home.
- Jimmy V.
- Verified HomeBuyer
- March 16, 2021
- Lake Elsinore, CA
I had a fairly nice experience purchasing the home. Everyone was friendly. The reason more stars were not given is because I don't believe the sales office and construction manager communicates very well. Things could have gone smoother. Craftsmanship is construction speed build, hope that explains it. :-P Information after purchase is not completely provided and not so easy to find. The home itself is well built and I am extremely happy with my purchase.
Beazer Homes responded:
Thank you for providing us with your feedback, Jimmy. We hold ourselves to a high standard of service and quality, with the hope of delivering our homeowners a great home-building journey. It is disappointing to hear that things did not run as smoothly as intended for you. Please know that we are still here and hope to provide you with a better experience moving forward. If you have any questions or concerns about your home in the future, we can be reached through our New Home Contact Center at (888)623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
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