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- Beazer Homes
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- Riverside-San Bernardino, CA
Beazer Homes Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Beazer Homes.
Read all 213 verified reviews from homeowners that built a new home with Beazer Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Riverside-San Bernardino Area
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Customer Reviews
story homes are exceptional!
- Kevin K.
- Verified HomeBuyer
- November 17, 2020
- Lake Elsinore, CA
Would recommend builder to people looking to purchase a new home.
Beazer Homes responded:
We're thankful for the shout out, Kevin! Welcome to the Beazer family. - Sam
Total Score 4
Beazer Homes - staff are very friendly , honest and accomodating , they will
- Anonymous
- Verified HomeBuyer
- November 17, 2020
- Moreno Valley, CA
staff are very friendly , honest and accomodating , they will guide you thru the process on getting your home the way you want.overall it was a great experience buying my first house with beazer; I just wish they would designate an parking area for RV’s.
Total Score 4
Sales representative
- Daisy S.
- Verified HomeBuyer
- November 14, 2020
- Moreno Valley, CA
Beazer Homes has the professional team to work with clients. From purchasing the home to move in they care about the customer’s need. when I need someone to solve problems they always very helpful.
Total Score 4
Difficult
- bill g.
- Verified HomeBuyer
- November 13, 2020
- Redlands, CA
Make sure you receive follow-up support after move in.
Beazer Homes responded:
William, our team is here and would be happy to assist with any warranty items in need of attention. Please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela
Total Score 2
First time Homeowner
- Stephanie H.
- Verified HomeBuyer
- November 12, 2020
- Indio, CA
My experience at Beazer homes was awesome , first time homeowner was such a great experience im thankful for my home counselor who made this process as easy as possible, guided me every step of the way to help me find the home of my dreams
Beazer Homes responded:
Thank you for sharing your experience with us, Stephanie! We will make sure to share your kind words with your New Home Counselor. Welcome to the Beazer family! - Megan
Total Score 5
Friendly and amazing.
- Angel B.
- Verified HomeBuyer
- November 12, 2020
- Lake Elsinore, CA
From the beginning to the end my experience has been amazing. From the first moment we walked into the door to look at the model homes we were greated with a smile and answered all of our questions, to when we decided to purchase Tige had every answer and when he didn't know or the subject needed a little more explaining John our contractor was one call away and continues to be a call away. John has answered from the tinniest question to the biggest. The best part about building our home was every week I would get a picture of the progress that was being made and it truly was amazing to see ...
Beazer Homes responded:
We are so happy to hear your had a great experience, Angel! We will always be one call away and you can reach our New Home Contact Center at (888) 623-2937. Welcome to the Beazer family! - Megan
Total Score 5
Beazer Homes - WONDERFUL STAFF AND AMAZING NEIGHBORHOOD WE LOVE IT
- John E.
- Verified HomeBuyer
- November 11, 2020
- Indio, CA
WONDERFUL STAFF AND AMAZING NEIGHBORHOOD WE LOVE IT
Total Score 5
Home it self.
- Brian L.
- Verified HomeBuyer
- November 10, 2020
- Winchester, CA
This is a great home. Area is quite. The home is built good
Beazer Homes responded:
We're happy to hear you love your home and your community, Brian! With our high-caliber construction practices, and internal and external inspections, Beazer ensures your home is built to last! Welcome home, Brian! - Sam
Total Score 4
Beazer Homes - Beazer really made this an almost seamless experience!
- Anonymous
- Verified HomeBuyer
- November 10, 2020
- Moreno Valley, CA
Beazer really made this an almost seamless experience! I felt comfortable with the knowledge their team carried and answered every question I had!
Total Score 4
Lack of Testing Essential components working properly
- Salvador T.
- Verified HomeBuyer
- November 09, 2020
- Redlands, CA
There is a list of items that were not checked by the builder to be working properly prior to our move-in 2 months ago. Plumbing - Electrical - Furnace - Heating/AC It is super disappointing and very frustrating to be dealing with all these issues that could have been avoided.
Beazer Homes responded:
We sincerely apologize you had a less than ideal experience, Salvador. We could only imagine how frustrating this must have been for you. We do appreciate you taking the time to bring this to our attention as we are always trying to enhance our homeowners experiences. We've reached out to the local team and are happy to hear that most items have been completed to date and they are working diligently to complete the remaining items next week. Should you have any concerns in the future, we want you to know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you. - Sam ...
Total Score 1
Beazer Homes - Be very very specific about questions you have and write down
- Anonymous
- Verified HomeBuyer
- November 06, 2020
- Winchester, CA
Be very very specific about questions you have and write down the answers, or email for a paper trail. The customer care center is very slow. We are waiting over 2 months for some warranty fixes, even after calling everyone we know to call and get attention. We do love our home and the neighborhood!
Beazer Homes responded:
We completely understand your concerns with the timing of service and apologize for any delays. Safety is our top priority, and the Covid19 challenges we have faced this year, with scheduling in-home appointments, can sometimes take longer than we would like. Please know that we are here for you and can be reached at 888-623-2937, via email at nhcc@beazer.com or via our website at beazer.com. We hope that you continue to enjoy your new home and community and thank you for your feedback. – Sam ...
Total Score 3
Our Agent was very Attentive
- Steven C.
- Verified HomeBuyer
- November 05, 2020
- Redlands, CA
The Beazer representative was one of the best, she always kept us informed and when there were some speed bumps along the way, she was always an advocate for our best interest.
Beazer Homes responded:
We are happy to hear your Beazer representative provided such a great experience, Steven. We are also so excited for all the memories you are about to make in your new home! We apologize for any issues that you may have experienced during the new home process but are very happy to hear they were quickly remedied. Please contact us should you ever have any questions or concerns in the future. You can reach us by phone at 888-6BEAZER or via email at nhcc@beazer.com. - Megan ...
Total Score 4
sales personnel were outstanding
- David D.
- Verified HomeBuyer
- November 05, 2020
- Moreno Valley, CA
Beazer limited the choice of mortgage lenders
Total Score 5
Updated communication
- Jesse V.
- Verified HomeBuyer
- November 05, 2020
- Indio, CA
My family and I are very happy with our recent home purchase. We love the neighborhood. The process was very stress free. We were updated every step of the way. The team at the business office was always very helpful, accommodating, and professional.
Total Score 5
Amazing Customer Service from everyone involved!
- Averi K.
- Verified HomeBuyer
- November 04, 2020
- Moreno Valley, CA
I love my new home in Hyde Park Moreno! It’s a dream come true. It’s beautiful & so was the process of buying it! Everyone involved in my family had my best interest at heart and they felt close like family from my home counselors, Cathy & Keedron, to my lender Mark & his Carver group team, Todd & Maurico the builders and all the others. As a first home buyer, buying during a unprecedented time, my Beazer Home team gave me the best care and service. I’m forever grateful for this experience.
Total Score 5
Cathy and Jay made me stay
- Christopher C.
- Verified HomeBuyer
- August 25, 2020
- Moreno Valley, CA
It’s been a difficult time to be honest moving into the home. A lot of little things I had to do. But Cathy made the move in experience so much easier! She is the only reason I did not cancel and go for another house elsewhere. Through yeh Covid she made life so much easier. After move in, it’s been difficult but Jays amazing customer service helped us stay positive and he’s gone out of his way to insure we are happy. I would give Prime HOA a 1 Star but the experience was made much easier due to Cathy and jays hard work!
Beazer Homes responded:
We are sorry to hear about any difficulties you've experienced with the HOA, but we are glad to hear we were able to help. Should you have any further concerns, please feel free to reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com.
Total Score 5
Beyond our expectations at every stage
- Gail T.
- Verified HomeBuyer
- August 12, 2020
- Winchester, CA
We had been looking for a new home in the area for several months that would meet our needs and had almost given up on finding anything new until we came and looked at the Provence at Heritage Ranch development. We immediately found the ideal lot and home layout we had hoped for, and it just kept getting better. The experience from the initial contact with Suzanne, to the establishment of the loan, to the walk-thrus and ultimately the acceptance of our new home was nothing but positive and productive. We were especially impressed by the build quality of the home and all the extras that you ...
Total Score 5
4
- Melvin H.
- Verified HomeBuyer
- August 12, 2020
- La Quinta, CA
We have electrical problems, scratched grainet in the main bathroom. we have a broken cabinet door plus trash blowing up in our yard from the construction site. The Landscaping is getting worse in the neighborhood.
Total Score 4
Beazer Homes - Great service
- Daniel Z.
- Verified HomeBuyer
- August 12, 2020
- Winchester, CA
Great service
Total Score 5
Awesome
- Daniel T.
- Verified HomeBuyer
- August 11, 2020
- Indio, CA
Adrianne in the office was so helpful and very proactive at reaching out to us when something was need from us. Love her attetitude and patience
Total Score 5
Beazer experience
- Anonymous
- Verified HomeBuyer
- August 05, 2020
- La Quinta, CA
Pleased with my experience with buying a new home with Beazer. Overall, everyone was kind, professional and eager to help with any concerns
Total Score 5
Excellent Customer Service - Buying and Building
- Sharon B.
- Verified HomeBuyer
- July 23, 2020
- Moreno Valley, CA
From the beginning, Cathy was very welcoming and was well informed on the process. Any questions I had she answered and if she didn't know she always try to find out. Todd the assistant builder was great, he kept in touch with the progress of the house and I was not left wondering what was going on. I am a little disappointed on the time it is taking to process my repair, I have squeaky floors and have submitted a claim, to date no progress on that.. I am been told that they will get to me after COVID, what if that takes 2years, will I need to live with squeaky floors for 2 years. I lowered ...
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. Please accept our most sincere apologies for any frustrations or inconvenience. We have spoken with our Southern California team and show that the vendor has been in contact and this issue has been resolved. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 4
Beazer Homes - Home construction was superb and includes extensive environmental
- Joseph M.
- Verified HomeBuyer
- July 22, 2020
- Winchester, CA
Home construction was superb and includes extensive environmental and energy saving concepts. Support of the sales and construction managers made the entire process easy. A couple things off in the home, but not so much a big deal. Overall very satisfied with the purchase of our new home. Glad we did this. Thanks!
Total Score 5
New home
- Nathan O.
- Verified HomeBuyer
- July 22, 2020
- Lake Elsinore, CA
Great quality overall and even better service. Any issues or defects I have come across have been corrected quickly.
Total Score 4
Beazer homes (Sonoma)
- Bryant A.
- Verified HomeBuyer
- July 14, 2020
- Lake Elsinore, CA
Process was quick and easy. Our sales agent Tige was awesome. A couple things off in the home, but not so much a big deal. Overall very satisfied with the purchase of our new home. Thanks!
Total Score 5
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