Beazer Homes Reviews in Riverside San Bernardino, CA

What Riverside San Bernardino Homeowners Have to Say About Beazer Homes.

Read all 175 verified reviews from homeowners that built a new home with Beazer Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Riverside-San Bernardino Area

175 Reviews in Riverside-San Bernardino Area

Star Rating Breakdown

Beazer Homes in Riverside-San Bernardino Area

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Customer Reviews

Sunrun nightmare

Anonymous
Verified HomeBuyer
August 13, 2024
Riverside, CA

We had to either rent or buy sunrun solar panels. We were not given a choice when buying our Beazer home. Sunrun installed them damaged, we are paying full price, they have dodged my manager requests for months, and I am paying hundreds of dollars a month for electricity because the panels don't work. Please use a better rated solar company on your new builds

Beazer Homes responded:
We appreciate you bringing this to our attention and are sorry to hear about the issues you've encountered with your home's solar panels. Your feedback has been shared with our leadership team, and we’re committed to using it to help work with our partners to make improvements. If there is anything more that we can assist with, please reach out to us at (888) 623-2937. - Daniela BeazerHomes ...

Total Score 3

Poor service after purchase.

Milorad M.
Verified HomeBuyer
August 11, 2024
La Quinta, CA

The service after you purchased the home is horrible, you have to call and call until you get fed up. They have every excuse not to do the work, they installed quartz in my house it was an upgrade but failed to tell me that they do not polish and seal the quartz I have circular marks and quartz from suction cups. A lot of skipped steps all they want is the closing.

Beazer Homes responded:
Milorad, we’re sorry to hear about the challenges you’ve encountered in your new home. This isn’t the experience we strive for, and we take your feedback seriously. We understand you’ve been in touch with both a customer advocate and your customer care manager regarding these issues. We’re committed to helping address the items at hand and are also here to assist with any additional questions or concerns. Please don’t hesitate to reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes ...

Total Score 3

Awesome home but Beazer buried some expenses which cost me a lot of extra money needlessly

Peter B.
Verified HomeBuyer
June 27, 2024
La Quinta, CA

Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this ...

Beazer Homes responded:
Thank you for reaching out to share your experience, Peter. While we are glad to hear that you are pleased with the quality of your home, we apologize that the options available felt misleading. We continuously seek improvement and have shared your feedback with our leadership team. If there is anything further we can assist with, please reach out to us at (888) 623-2937. - Daniela BeazerHomes ...

Total Score 3

FRor price could be better

Anonymous
Verified HomeBuyer
September 05, 2023
Riverside, CA

Cabinets are not good quality. Appliances low quality. Sliders already show signs of wearing.

Beazer Homes responded:
Thank you for bringing this to our attention. Our commitment to providing high-quality homes is paramount. We take great care in building every home to ensure that it meets our standards of Surprising Performance. If you need any further assistance or have any requests that require additional attention, please do not hesitate to contact the New Home Contact Center at (888) 623-2937. We appreciate your choosing Beazer Homes and look forward to working with you. - Jordyn BeazerHomes ...

Total Score 3

Poor finishing and lack of follow through on repairs

George W.
Verified HomeBuyer
April 26, 2022
Indio, CA

Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!

Beazer Homes responded:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland BeazerHomes ...

Total Score 3

New Home

Anonymous
Verified HomeBuyer
August 03, 2021
Moreno Valley, CA

So far it has not been a good experience buying a new home . I had to call customer care 3 times in less than a month (and I just moved in almost 2 months ago) for the AC and plumbing.

Beazer Homes responded:
We appreciate your feedback. Our customer care team is here to help you through any warranty concerns that come up in your new home. We apologize for the frustrations you have experienced with the HVAC and plumbing claims, and we hope to turn around this experience for you and quickly get you back to enjoying your home. Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Daniela BeazerHomes ...

Total Score 3

Beazer Homes - To many details to fix don't like the panting to chip and problems

Alejandro D.
Verified HomeBuyer
July 27, 2021
Moreno Valley, CA

To many details to fix don't like the panting to chip and problems with the electric

Beazer Homes responded:
Thank you for sharing your experience with us, Alejandro. Your input will help us and all of our current and future homeowners. We also apologize if any aspect of your new home did not meet your expectations. I have discussed your feedback with the Hyde Park team and am happy to hear they have been working with you to correct the cosmetic concerns you have reported. We also want you to know we are here for you should you ever need assistance in the future. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again and welcome to Hyde Park. - Megan BeazerHomes ...

Total Score 3

Beazer Homes - After moving in, it is extremely hard to get them to fix anything.

Anonymous
Verified HomeBuyer
June 29, 2021
Indio, CA

After moving in, it is extremely hard to get them to fix anything.

Beazer Homes responded:
Thank you for reaching out regarding your experience. We apologize for any difficulty you have encountered with your warranty services. Please know that we have a dedicated Customer Care team who can assist. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and we would be happy to look into this for you. - Daniela BeazerHomes ...

Total Score 3

Beazer Homes - I had a fairly nice experience purchasing the home.

Jimmy V.
Verified HomeBuyer
March 16, 2021
Lake Elsinore, CA

I had a fairly nice experience purchasing the home. Everyone was friendly. The reason more stars were not given is because I don't believe the sales office and construction manager communicates very well. Things could have gone smoother. Craftsmanship is construction speed build, hope that explains it. :-P Information after purchase is not completely provided and not so easy to find. The home itself is well built and I am extremely happy with my purchase.

Beazer Homes responded:
Thank you for providing us with your feedback, Jimmy. We hold ourselves to a high standard of service and quality, with the hope of delivering our homeowners a great home-building journey. It is disappointing to hear that things did not run as smoothly as intended for you. Please know that we are still here and hope to provide you with a better experience moving forward. If you have any questions or concerns about your home in the future, we can be reached through our New Home Contact Center at (888)623-2937 or nhcc@beazer.com. - Daniela BeazerHomes ...

Total Score 3

Beazer Homes - Be very very specific about questions you have and write down

Anonymous
Verified HomeBuyer
November 06, 2020
Winchester, CA

Be very very specific about questions you have and write down the answers, or email for a paper trail. The customer care center is very slow. We are waiting over 2 months for some warranty fixes, even after calling everyone we know to call and get attention. We do love our home and the neighborhood!

Beazer Homes responded:
We completely understand your concerns with the timing of service and apologize for any delays. Safety is our top priority, and the Covid19 challenges we have faced this year, with scheduling in-home appointments, can sometimes take longer than we would like. Please know that we are here for you and can be reached at 888-623-2937, via email at nhcc@beazer.com or via our website at beazer.com. We hope that you continue to enjoy your new home and community and thank you for your feedback. – Sam BeazerHomes ...

Total Score 3

Changing of deadlines, subcontractors used not the best

Anonymous
Verified HomeBuyer
February 13, 2020
San Bernardino, CA

The completion date of our home was changed several times, initially the house was to be complete before thanksgiving but was not actually complete until December 20th. With the extra time taken, you would think that everything would be perfect, yet despite having 2 walk-throughs prior to move in, everything was not perfect or fixed. Very frustrating to be paying almost half a million for a house that has missing paint, cracks in wall, chips in granite, etc.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced during the build of your home or since moving in. We can only imagine how disappointing that was and would like to help improve your experience moving forward. Our Southern California team let us know they have reached out to help address any concerns you may have and look forward to working with you. You can also reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 3

Questionable quality

Steve S.
Verified HomeBuyer
January 07, 2020
Moreno Valley, CA

The fit and finish of our new home is not the quality that we expected. It appears that the constitution crew rushed and did not pay attention to detail.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Southern California team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 3

Nice home but.....

C W.
Verified HomeBuyer
December 11, 2019
Winchester, CA

We greatly enjoy our home and Nicole who helped us purchase it was great. Customer service after that has been a little slow. And not one instruction/owners manual for anything in the house.

Beazer Homes responded:
Thank you for your feedback! We are happy to hear you love your home but would like to apologize for any delay in addressing your concerns. Our Southern California team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again!! BeazerHomes ...

Total Score 3

home = yay | service & support = total bomb. They DO NOT CARE.

Dale A.
Verified HomeBuyer
November 14, 2018
Palm Springs, CA

Beazer makes great homes but don't expect any wow factor from the support team or builder after close. We love our new home. The floor plan, the finishes, the price, the community & the landscaping are all great but it's the 100 little things from Beazer Corporate that tell you they either don't care or are not aiming for customer satisfaction. For example... we bought one of the model homes, which I would never do again because when they say the models are 'as is'... they are not kidding and they will do NOTHING to get the home into a livable condition. We couldn't even get baseboards ...

Total Score 3

CUSTOMER RELATIONS AND POOR SERVICE

Imtiaz M.
Verified HomeBuyer
January 30, 2025
Moreno Valley, CA

I purchased a newly constructed home at Iris Park developed by Beazer Homes. After one week of closing we had a major leak causing damage to flooring, cabinets, baseboards, paint, carpet.. it took them more than a month to make the repairs. Was not able to have tenants move in due to the damages causing me loss of rents and making repairs. The developer Beazer has an audacity to ask for receipts on repairs and unwilling to pay for loss of rents. I will pursue with legal action to cure my expenses. As an investor I was offered to purchase another home and I declined. I will NEVER purchase home from Beazer. ...

Beazer Homes responded:
At Beazer Homes, we believe every homeowner deserves to be a proud Beazer homeowner. As you settle into your new space, be assured that your home was built with quality, craftsmanship and innovation in mind and that Beazer Homes has a reputation for building great homes. While we never want any homeowner to experience an issue with their new home, we also acknowledge surprises can arise with new construction. This is why we are proud to provide a thorough warranty program, and we are happy to see that your local customer care team was able to quickly resolve your concerns. Should you have any questions in the future please do not hesitate to give us a call at 888-623-2937. We apologize that your experience has not been a perfect one, but please know we are here for you now, and for the years to come. BeazerHomes ...

Total Score 2

Poor quality control overall

Rob M.
Verified HomeBuyer
November 22, 2024
La Quinta, CA

Quality control is inexistent overall. What could go wrong went wrong.

Beazer Homes responded:
Building a new home is an exciting but sometimes overwhelming time, Rob, and we apologize if your experience did not meet your expectations. It is extremely important to everyone at Beazer that our homeowners feel supported through the new home journey, and we are happy to see you have a great relationship with the Cantera team. We assure you that we have an extensive audit process and uphold the highest standards for our homes. We also thank you for allowing us to address the landscaping concerns you had at the time of close. If there is ever anything we can assist with in the future, please give us a call at 888-623-2937. BeazerHomes ...

Total Score 2

Beazer Site personnel excellent

Anonymous
Verified HomeBuyer
April 19, 2023
Wildomar, CA

Armando was great. Finish carpenter and paint trade horrible. Painter unbelievably bad. Solar company SunPower totally incompetent. System does not work fully 4 weeks out and multiple service trips. Interior doors wont swing closed. Welcome to Beazer Homes.

Beazer Homes responded:
Thank you for your review. We're sorry to hear that your experience has not been satisfactory, but we are thrilled to know that your team has been able to work with you to help resolve any reported concerns. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 with any further questions. Wishing you the best in your new home. - Roland BeazerHomes ...

Total Score 2

Unfinished Finishes

Franklin C.
Verified HomeBuyer
November 22, 2022
Riverside, CA

My wife and I expected more from Beazer for $1 million home. We were very disappointed to find overspray on the countertops, inside the cabinet drawers, a room was not even painted or drywall properly, Flashing on the roof with a hole in it, etc. to name a few things that were/are wrong. Thank goodness for Todd and John who worked tirelessly to get things fixed for us. The good news is that Beazer responds very quickly to our concerns.

Beazer Homes responded:
Franklin, we're so sorry to hear that you had some issues with your new home. While we try tirelessly to have every home perfect upon move in, we understand that there may be some things that require a little extra attention post closing. We're thrilled to know that your team of local Beazer professionals were able to get your concerns addressed in a timely manner. Please know, Beazer Homes is committed to quality customer care throughout your entire new home journey. Please feel free to reach our New Home Contact Center with any warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Thank you for allowing us to help build your future. - Roland BeazerHomes ...

Total Score 2

Difficult

William G.
Verified HomeBuyer
November 13, 2020
Redlands, CA

Make sure you receive follow-up support after move in.

Beazer Homes responded:
William, our team is here and would be happy to assist with any warranty items in need of attention. Please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela BeazerHomes

Total Score 2

Horrible Experience

Eric B.
Verified HomeBuyer
March 06, 2023
Riverside, CA

From the beginning of the process it was extremely ridiculous. Kathy at the sales office continually provided false and misleading information. She would only tell half of something and when what actually occurred differed from what she stated, she would simply say, “well it was in the papers you signed.” As an example. She initially asked if I wanted to pay to upgrade to “Solid Surface Shower Surrounds” instead of small tiles with grout. I thought this would be a good idea. Turns out that the over $5,000 upgrade did not actually include the solid surface, just the option to upgrade, the ...

Beazer Homes responded:
Thank you for your candor, Eric. We're sorry to hear that your sales experience did not meet your expectations. We believe in working with integrity and that means we expect our teams to answer any and all questions presented to us. We'll be sure to pass along your feedback so that we can build a better Beazer going forward. - Roland BeazerHomes ...

Total Score 1

Lack of Testing Essential components working properly

Salvador T.
Verified HomeBuyer
November 09, 2020
Redlands, CA

There is a list of items that were not checked by the builder to be working properly prior to our move-in 2 months ago. Plumbing - Electrical - Furnace - Heating/AC It is super disappointing and very frustrating to be dealing with all these issues that could have been avoided.

Beazer Homes responded:
We sincerely apologize you had a less than ideal experience, Salvador. We could only imagine how frustrating this must have been for you. We do appreciate you taking the time to bring this to our attention as we are always trying to enhance our homeowners experiences. We've reached out to the local team and are happy to hear that most items have been completed to date and they are working diligently to complete the remaining items next week. Should you have any concerns in the future, we want you to know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you. - Sam BeazerHomes ...

Total Score 1

Horrible Quality. Regret Buying

Cynthia T.
Verified HomeBuyer
March 17, 2020
Winchester, CA

Closed escrow at the end of Jan 2020 and have have 50 customer service issues tickets open. Crooked walls, poor drywall, broken furnace, damaged cabinets, things built out of plan/out of spec. cracked concrete, deformed toilets, yard flooding, the list goes on and on goes on, Extremely poor craftsmanship. I’m embarrassed I bought a Beazer home. My last home was a new build by Lennar and we had ZERO issues. STAY AWAY FROM BEAZER

Beazer Homes responded:
Thank you for your review. We are sorry to hear about any issues you have experienced since moving into your new home. Our Southern California team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 1

Poor quality workmanship

Kevin S.
Verified HomeBuyer
January 14, 2020
San Bernardino, CA

A laundry list of items to many to list that still has to be fixed or repaired.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Southern California team will be in touch to work with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 1

You don’t care for the customer

Shannon H.
Verified HomeBuyer
October 15, 2019
Winchester, CA

I typed a lengthy response for submittal. I stated I had inappropriate language and when I returned to previous all was erased. Just like you poor site customer service, bad quality build filled with discrepancies I still feel no one cares.

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we do not show a warranty request has ever been submitted to us. Please know we are always here to help. We are happy to assist with any questions or concerns and our New Home Contact Center can be reach at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 1

Customer Service

Freeman H.
Verified HomeBuyer
November 05, 2018
Lake Elsinore, CA

The salesperson was very helpful but since I moved into my home the customer service has been very disappointing and I can only imagine terrible service in the future. I haven’t been able to get dead trees that were installed replaced or even the size of light bulb required for the address fixture. I’ve purchased three new homes in my lifetime and this is by far the worst! Beazer should really look at the after sales department!

Beazer Homes responded:
Thank you for your feedback! We truly appreciate the time you took to provide us with this valuable information. We have researched your concerns regarding the landscape issue and light bulds and do show those have been resolved by your local warranty representative. Should you have any concerns in the future we absolutely are here to help. Please never hesitate to call the New Home Contact Center at 888-623-2937. BeazerHomes ...

Total Score 1

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