Beazer Homes Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Beazer Homes.
Read all 169 verified reviews from homeowners that built a new home with Beazer Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.7 out of 5 stars in Riverside-San Bernardino Area
169 Reviews in Riverside-San Bernardino Area
Beazer Homes in Riverside-San Bernardino Area
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Customer Reviews
Could Use Some Improvement
- Ian R.
- Verified HomeBuyer
- November 18, 2024
- Moreno Valley, CA
I think some information was left out. One we did not get the information that solar had to be included till after we signed. There are sizing issues like the trash cans can not fit through back yard gate and with such a limited area this should of been thought of. Also, the additional parking doesn't seem sufficient for the neighborhood
Beazer Homes responded:
The new home journey is our passion; from walking into our model home for the first time, touring your framed home with construction, the excitement of closing day, and the memories you'll create once you receive the keys to your brand-new home, we are committed to making this experience special. We apologize if any part of this journey hasn't met your expectations, Ian. We are thrilled to see that you have a strong relationship with the Iris Park team and are confident that in the weeks and months to come you will love your home and community more than you imagined. Should you have any questions or concerns as you settle in, please do not hesitate to give us a call at 888-623-2937. ...
Total Score 3
Not the best
- Tyler H.
- Verified HomeBuyer
- November 04, 2024
- Highland, CA
Quality of the home is cheap and not thought through. Urgency to fix warranty problems is the least of there worries and they do not care much after you receive keys.
Total Score 3
Sunrun nightmare
- Anonymous
- Verified HomeBuyer
- August 13, 2024
- Riverside, CA
We had to either rent or buy sunrun solar panels. We were not given a choice when buying our Beazer home. Sunrun installed them damaged, we are paying full price, they have dodged my manager requests for months, and I am paying hundreds of dollars a month for electricity because the panels don't work. Please use a better rated solar company on your new builds
Beazer Homes responded:
We appreciate you bringing this to our attention and are sorry to hear about the issues you've encountered with your home's solar panels. Your feedback has been shared with our leadership team, and we’re committed to using it to help work with our partners to make improvements. If there is anything more that we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
Poor service after purchase.
- Milorad M.
- Verified HomeBuyer
- August 11, 2024
- La Quinta, CA
The service after you purchased the home is horrible, you have to call and call until you get fed up. They have every excuse not to do the work, they installed quartz in my house it was an upgrade but failed to tell me that they do not polish and seal the quartz I have circular marks and quartz from suction cups. A lot of skipped steps all they want is the closing.
Beazer Homes responded:
Milorad, we’re sorry to hear about the challenges you’ve encountered in your new home. This isn’t the experience we strive for, and we take your feedback seriously. We understand you’ve been in touch with both a customer advocate and your customer care manager regarding these issues. We’re committed to helping address the items at hand and are also here to assist with any additional questions or concerns. Please don’t hesitate to reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Awesome home but Beazer buried some expenses which cost me a lot of extra money needlessly
- Peter B.
- Verified HomeBuyer
- June 27, 2024
- La Quinta, CA
Overall Beazer did an awesome job with high quality. But they fell short on a few key areas. First, they made us purchase home theater equipment we did not need nor use. It is literally stacked in our garage now. While I appreciate Beazer’s respect for the environment, their policy about home theater systems is anything but wasteful for buyers and wasteful for the environment. Beazer also charged us extra for concrete they never poured, because what they advertised in their model homes they could not offer. It really bums us out that Beazer would bait and switch their customers in this ...
Beazer Homes responded:
Thank you for reaching out to share your experience, Peter. While we are glad to hear that you are pleased with the quality of your home, we apologize that the options available felt misleading. We continuously seek improvement and have shared your feedback with our leadership team. If there is anything further we can assist with, please reach out to us at (888) 623-2937. - Daniela ...
Total Score 3
FRor price could be better
- Anonymous
- Verified HomeBuyer
- September 05, 2023
- Riverside, CA
Cabinets are not good quality. Appliances low quality. Sliders already show signs of wearing.
Beazer Homes responded:
Thank you for bringing this to our attention. Our commitment to providing high-quality homes is paramount. We take great care in building every home to ensure that it meets our standards of Surprising Performance. If you need any further assistance or have any requests that require additional attention, please do not hesitate to contact the New Home Contact Center at (888) 623-2937. We appreciate your choosing Beazer Homes and look forward to working with you. - Jordyn ...
Total Score 3
Poor finishing and lack of follow through on repairs
- George W.
- Verified HomeBuyer
- April 26, 2022
- Indio, CA
Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!
Beazer Homes responded:
Thank you for this review, George. We're glad to see that your sales team was able to provide you with a great experience. However, we do apologize that you felt follow-up from your warranty team was lacking. We'll be sure to utilize your sentiments to help us build a better team here at Beazer. We see that you've been working with your warranty representative for your open ticket as recently as last week. Should you have any new concerns, please reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. We are happy to help in any way we can. - Roland ...
Total Score 3
New Home
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Moreno Valley, CA
So far it has not been a good experience buying a new home . I had to call customer care 3 times in less than a month (and I just moved in almost 2 months ago) for the AC and plumbing.
Beazer Homes responded:
We appreciate your feedback. Our customer care team is here to help you through any warranty concerns that come up in your new home. We apologize for the frustrations you have experienced with the HVAC and plumbing claims, and we hope to turn around this experience for you and quickly get you back to enjoying your home. Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Daniela ...
Total Score 3
Beazer Homes - To many details to fix don't like the panting to chip and problems
- Alejandro D.
- Verified HomeBuyer
- July 27, 2021
- Moreno Valley, CA
To many details to fix don't like the panting to chip and problems with the electric
Beazer Homes responded:
Thank you for sharing your experience with us, Alejandro. Your input will help us and all of our current and future homeowners. We also apologize if any aspect of your new home did not meet your expectations. I have discussed your feedback with the Hyde Park team and am happy to hear they have been working with you to correct the cosmetic concerns you have reported. We also want you to know we are here for you should you ever need assistance in the future. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again and welcome to Hyde Park. - Megan ...
Total Score 3
Beazer Homes - After moving in, it is extremely hard to get them to fix anything.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Indio, CA
After moving in, it is extremely hard to get them to fix anything.
Beazer Homes responded:
Thank you for reaching out regarding your experience. We apologize for any difficulty you have encountered with your warranty services. Please know that we have a dedicated Customer Care team who can assist. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and we would be happy to look into this for you. - Daniela ...
Total Score 3
Beazer Homes - I had a fairly nice experience purchasing the home.
- Jimmy V.
- Verified HomeBuyer
- March 16, 2021
- Lake Elsinore, CA
I had a fairly nice experience purchasing the home. Everyone was friendly. The reason more stars were not given is because I don't believe the sales office and construction manager communicates very well. Things could have gone smoother. Craftsmanship is construction speed build, hope that explains it. :-P Information after purchase is not completely provided and not so easy to find. The home itself is well built and I am extremely happy with my purchase.
Beazer Homes responded:
Thank you for providing us with your feedback, Jimmy. We hold ourselves to a high standard of service and quality, with the hope of delivering our homeowners a great home-building journey. It is disappointing to hear that things did not run as smoothly as intended for you. Please know that we are still here and hope to provide you with a better experience moving forward. If you have any questions or concerns about your home in the future, we can be reached through our New Home Contact Center at (888)623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 3
Beazer Homes - Be very very specific about questions you have and write down
- Anonymous
- Verified HomeBuyer
- November 06, 2020
- Winchester, CA
Be very very specific about questions you have and write down the answers, or email for a paper trail. The customer care center is very slow. We are waiting over 2 months for some warranty fixes, even after calling everyone we know to call and get attention. We do love our home and the neighborhood!
Beazer Homes responded:
We completely understand your concerns with the timing of service and apologize for any delays. Safety is our top priority, and the Covid19 challenges we have faced this year, with scheduling in-home appointments, can sometimes take longer than we would like. Please know that we are here for you and can be reached at 888-623-2937, via email at nhcc@beazer.com or via our website at beazer.com. We hope that you continue to enjoy your new home and community and thank you for your feedback. – Sam ...
Total Score 3
CUSTOMER RELATIONS AND POOR SERVICE
- Imtiaz M.
- Verified HomeBuyer
- January 30, 2025
- Moreno Valley, CA
I purchased a newly constructed home at Iris Park developed by Beazer Homes. After one week of closing we had a major leak causing damage to flooring, cabinets, baseboards, paint, carpet.. it took them more than a month to make the repairs. Was not able to have tenants move in due to the damages causing me loss of rents and making repairs. The developer Beazer has an audacity to ask for receipts on repairs and unwilling to pay for loss of rents. I will pursue with legal action to cure my expenses. As an investor I was offered to purchase another home and I declined. I will NEVER purchase home ...
Beazer Homes responded:
At Beazer Homes, we believe every homeowner deserves to be a proud Beazer homeowner. As you settle into your new space, be assured that your home was built with quality, craftsmanship and innovation in mind and that Beazer Homes has a reputation for building great homes. While we never want any homeowner to experience an issue with their new home, we also acknowledge surprises can arise with new construction. This is why we are proud to provide a thorough warranty program, and we are happy to see that your local customer care team was able to quickly resolve your concerns. Should you have any questions in the future please do not hesitate to give us a call at 888-623-2937. We apologize that your experience has not been a perfect one, but please know we are here for you now, and for the years to come. ...
Total Score 2
Poor quality control overall
- Rob M.
- Verified HomeBuyer
- November 22, 2024
- La Quinta, CA
Quality control is inexistent overall. What could go wrong went wrong.
Beazer Homes responded:
Building a new home is an exciting but sometimes overwhelming time, Rob, and we apologize if your experience did not meet your expectations. It is extremely important to everyone at Beazer that our homeowners feel supported through the new home journey, and we are happy to see you have a great relationship with the Cantera team. We assure you that we have an extensive audit process and uphold the highest standards for our homes. We also thank you for allowing us to address the landscaping concerns you had at the time of close. If there is ever anything we can assist with in the future, please give us a call at 888-623-2937. ...
Total Score 2
Beazer Site personnel excellent
- Anonymous
- Verified HomeBuyer
- April 19, 2023
- Wildomar, CA
Armando was great. Finish carpenter and paint trade horrible. Painter unbelievably bad. Solar company SunPower totally incompetent. System does not work fully 4 weeks out and multiple service trips. Interior doors wont swing closed. Welcome to Beazer Homes.
Beazer Homes responded:
Thank you for your review. We're sorry to hear that your experience has not been satisfactory, but we are thrilled to know that your team has been able to work with you to help resolve any reported concerns. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 with any further questions. Wishing you the best in your new home. - Roland ...
Total Score 2
Unfinished Finishes
- Franklin C.
- Verified HomeBuyer
- November 22, 2022
- Riverside, CA
My wife and I expected more from Beazer for $1 million home. We were very disappointed to find overspray on the countertops, inside the cabinet drawers, a room was not even painted or drywall properly, Flashing on the roof with a hole in it, etc. to name a few things that were/are wrong. Thank goodness for Todd and John who worked tirelessly to get things fixed for us. The good news is that Beazer responds very quickly to our concerns.
Beazer Homes responded:
Franklin, we're so sorry to hear that you had some issues with your new home. While we try tirelessly to have every home perfect upon move in, we understand that there may be some things that require a little extra attention post closing. We're thrilled to know that your team of local Beazer professionals were able to get your concerns addressed in a timely manner. Please know, Beazer Homes is committed to quality customer care throughout your entire new home journey. Please feel free to reach our New Home Contact Center with any warranty concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Thank you for allowing us to help build your future. - Roland ...
Total Score 2
Difficult
- bill g.
- Verified HomeBuyer
- November 13, 2020
- Redlands, CA
Make sure you receive follow-up support after move in.
Beazer Homes responded:
William, our team is here and would be happy to assist with any warranty items in need of attention. Please reach out to our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela 
Total Score 2
Horrible Experience
- Eric B.
- Verified HomeBuyer
- March 06, 2023
- Riverside, CA
From the beginning of the process it was extremely ridiculous. Kathy at the sales office continually provided false and misleading information. She would only tell half of something and when what actually occurred differed from what she stated, she would simply say, “well it was in the papers you signed.” As an example. She initially asked if I wanted to pay to upgrade to “Solid Surface Shower Surrounds” instead of small tiles with grout. I thought this would be a good idea. Turns out that the over $5,000 upgrade did not actually include the solid surface, just the option to upgrade, the ...
Beazer Homes responded:
Thank you for your candor, Eric. We're sorry to hear that your sales experience did not meet your expectations. We believe in working with integrity and that means we expect our teams to answer any and all questions presented to us. We'll be sure to pass along your feedback so that we can build a better Beazer going forward. - Roland ...
Total Score 1
Lack of Testing Essential components working properly
- Salvador T.
- Verified HomeBuyer
- November 09, 2020
- Redlands, CA
There is a list of items that were not checked by the builder to be working properly prior to our move-in 2 months ago. Plumbing - Electrical - Furnace - Heating/AC It is super disappointing and very frustrating to be dealing with all these issues that could have been avoided.
Beazer Homes responded:
We sincerely apologize you had a less than ideal experience, Salvador. We could only imagine how frustrating this must have been for you. We do appreciate you taking the time to bring this to our attention as we are always trying to enhance our homeowners experiences. We've reached out to the local team and are happy to hear that most items have been completed to date and they are working diligently to complete the remaining items next week. Should you have any concerns in the future, we want you to know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Thank you. - Sam ...
Total Score 1
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