Beazer Homes Reviews in Sacramento, CA

The purchase process was fantastic.  The sales people were very helpful and knowledgeable. But less than 2 weeks after we got the keys there was water intrusion in the Master Bedroom.  The repairs including mold removal took over 2 weeks done by about 20 people.  This caused delays and massive interuptions to our moving-in plans. Plus there's the nagging fear that there are other damages hiding between the walls.

The Beazer townhome we bought is really good and we really like it. The layout of the house is great and the construction team has been so great with helping us before and after we moved in! The sales people aren't so good though. They don't call back regarding issues and didn't account our wants during the buying process. I would recommend Beazer homes to anyone but they really have to call sales regularly regarding issues to get them resolved in time.

We recently purchased a brand-new home from Beazer Homes, and our experience has been far from satisfactory. Despite their promises of quality and energy efficiency, we encountered numerous issues post-purchase that were poorly addressed. On the closing day, Beazer claimed to have deep cleaned the house, but this was clearly untrue as the house hadn't even been properly vacuumed. Their promise of energy-efficient homes, tested with gas to ensure no air leaks, was also misleading. We discovered a significant gap in the entrance door, which took over a month to get fixed. The interior paint job was atrocious. During our walk-through before closing, we marked all the walls and ceilings needing touch-ups with tape. However, Beazer simply removed the tape without addressing the issues. Despite numerous texts and follow-ups, we were forced to do the paint touch-ups ourselves as we couldn't get any response from customer service. We also faced electrical issues, with bathroom lighting and power outlets not working. After over a month of persistent calls and texts, an electrician finally came and discovered a power outlet buried behind the drywall, which had to be cut open to be fixed. Beazer's lack of transparency and communication extended to the upgrades we selected. We chose a level 3 oven because the level 1 was unsatisfactory and level 2 wasn't available. However, we were not informed until closing that this was an induction stove, which only works with certain cookware. When we escalated this issue, the upper management was rude, defensive, and disrespectful, offering no solutions or understanding. If you're considering buying a home with Beazer, I urge you to not sign any paperwork until every detail and touch-up is 100% completed. Our experience involved constant back-and-forth to get basic issues resolved. Beazer's customer service and management left us frustrated and disappointed. Please be cautious and ensure that everything is thoroughly checked and completed before finalizing your purchase with Beazer Homes. ... More

Dozens of roof tiles not secure, several cracks in ceilings, unfinished painting, water heater not working….. just to name is few. REALLY unhappy. Y

My home buying experience up until closing was wonderful. Once I closed the service/response to my requests have been very delayed or not responded to al all.

Everything is well, except the fact that both my bathroom tubs have cracks in them that need to be replaced, and a piece of concrete thats not even and needs to be replaced.

At least in Plumas Lake the builder gives out subcontracts but does supervise the work. The sub contract rush through the work. They inefficient and leave a mess behind. The nice concrete gets stained with red clay and they dont clean it. Beazer does not want to take responsibilty for that. My new home has concrete that has red clay stains all over.

We recently moved into our exciting first new home to be welcomed to nothing but disappointments and let downs. For what is supposed to be a brand new home, quickly is feeling very much so like a previously owned home where a lot of the construction has been DIY’ed by someone inexperienced who doesn’t know what they’re doing. There’s flaws all over, which we have been reassured would be corrected. This has given us some false sense of hope and peace. It has been an extremely uneasy experience with Beazers customer care team. We are currently experiencing a newly found leak in one of our bathrooms as we speak. Beazers customer care team is reluctant to address our issues with our home and is really giving us the run around to getting things addressed. We have been having issues with our HVAC unit and they kept trying to tell us everything was normal, and that the heat in the house just rises, but finally after countess tedious attempts to get someone to come check out our unit, we were right about something truly being wrong with our system! It has been aggravating watching our real concerns being neglected. The HVAC tech that came out, confirmed that there was a faulty motor that was malfunctioning and it was stuck on always heating the upstairs instead of turning in a methodical way to turn on upstairs or off to downstairs, it was just stuck on upstairs heating. Who knows how much this has impacted our utility bills but let me tell you they have not been looking pretty. Beazers customer care team will try to down play and brush off all of our issues as normal, just like with this HVAC issue we were having just to save some money. We hate to complain, but we just really have been having a nightmare of an experience and hope it doesn’t continue in this manner. I think every new home owner would agree that it should not feel like pulling teeth to have their builder (Beazer) address their mistakes and flaws that they missed while clearly rushing to build countless of these homes. We love our new Beazer home, but probably would reconsider buying due to the poor customer care experience we have been having. It is almost 2 weeks today since we discovered our master bath sink is leaking and still nothing is being done to correct this. We hope that our issues will be addressed and fixed as we have been reassured would before but so far Beazer customer care team has being nothing but careless and always misses scheduled appointments to come check out our pending issues and will be super unresponsive to your concerns and issues with your supposed brand new home. ... More

the open item case never been sloved

Terrible experience with Beazer leadership team

I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.

Tricked & left out.

They do not care you after you sign the house. They gave us a lot of wrong information before we sign in like the movie in date. As soon as you sign it, they do not respond to you properly and push the movie in date. There are lot of fixes in the house still. Bad.

Just a horrible experience overall. Even after moving into home it has not been pleasant

Poor layout, poor design, cheap materials! The home designer designed this house with very little thought and outside-in! There are windows in the house that do not open (fixed windows). No lights in any of the rooms so at night one walks into a pitch dark room. Extremely poor master bedroom design that will not accommodate king size bed. No linen closet to store towels and other bathroom essentials. It's all about the money for this builder. I would not recommend this builder to anyone who's looking for their 1st home.

Home looks nice and the people that work for this builder is very good too (friendly and professional) The builder it self is fast however be ready to walk in to a new home with a bunch of defects and poor finishes. My experience at the design center was horrible as the options for upgrades are super limited. I’m now a month in to my home and there’s so much bad things with it that is hard to believe that is a brand new home. Forget about the unleveled floors and Crooked walls that’s only scratching the surface, I’m spending tons of money on painting stuff, fixing electrical outlets, and I’m getting ready to drop some more on getting my “new installed” kitchen cabinets and they’re no aligned just like the pendant lights outlets that I paid for (not aligned or centered to the kitchen island - so I needed to fix that and spend more money) They have a 30 days follow up and then a 45 days to follow to fix stuff I’m still waiting for mine - not that they will fix the horrible things that they did to my home (it’s late now) more likely it’ll just be a little bit of sanding and some spray paint and done. Never buy from this guys if you have other options I know I’ll never buy from them again. ... More