- New homes
- Beazer Homes
- Reviews
- Sacramento, CA
Beazer Homes Reviews in Sacramento, CA
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What Sacramento Homeowners Have to Say About Beazer Homes.
Read all 210 verified reviews from homeowners that built a new home with Beazer Homes in the Sacramento area. Sacramento homeowners have rated Beazer Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sacramento Area
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Customer Reviews
Beazer builder
- Amrit L.
- Verified HomeBuyer
- March 26, 2019
- Plumas Lake, CA
At least in Plumas Lake the builder gives out subcontracts but does supervise the work. The sub contract rush through the work. They inefficient and leave a mess behind. The nice concrete gets stained with red clay and they dont clean it. Beazer does not want to take responsibilty for that. My new home has concrete that has red clay stains all over.
Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward and are happy to see all the items reported to our warranty department have been resolved. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...
Total Score 2
Poor customer care experience and awful quality home
- Konstantin K.
- Verified HomeBuyer
- February 09, 2023
- Sacramento, CA
We recently moved into our exciting first new home to be welcomed to nothing but disappointments and let downs. For what is supposed to be a brand new home, quickly is feeling very much so like a previously owned home where a lot of the construction has been DIY’ed by someone inexperienced who doesn’t know what they’re doing. There’s flaws all over, which we have been reassured would be corrected. This has given us some false sense of hope and peace. It has been an extremely uneasy experience with Beazers customer care team. We are currently experiencing a newly found leak in one of our ...
Beazer Homes responded:
Konstantin, thank you for the taking the time to submit this bit of feedback. We're sorry to hear that your new home experience has not met your expectation. At Beazer, we strive for greatness in all we do so it's concerning to us when we hear there are issues with the customer's homes. We'd love to discuss these concerns further with you. We'll be sure to have someone from our team reach out shortly. Best wishes in your new home! - Roland ...
Total Score 1
Beazer Homes - the open item case never been sloved
- Qingpei W.
- Verified HomeBuyer
- June 24, 2022
- Sacramento, CA
the open item case never been sloved
Beazer Homes responded:
Thank you for reaching out to us, Qingpei. We apologize for the frustrations caused by the delays impacting your pending claim. Please know that our team is working diligently to assist you as quickly as possible. Should you have any questions or wish to speak with us further, we can be reached at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 1
Terrible experience with Beazer leadership team
- Jason H.
- Verified HomeBuyer
- May 31, 2022
- Sacramento, CA
Terrible experience with Beazer leadership team
Beazer Homes responded:
Thank you for taking the time to share this feedback, Jason. We are sorry to hear that your experience with the local leadership team has not met your expectations. Our goal is to ensure that every homeowner is satisfied, not only with our excellent customer care but also with the quality of their new Beazer home. We do not show that you have opened any cases with our New Home Contact Center, but we encourage you to reach out with any specific concerns you might have so that we can attempt to turn your experience around. - Roland ...
Total Score 1
Misinformation and poor communication on house electrical issues
- Nabil H.
- Verified HomeBuyer
- September 14, 2021
- Sacramento, CA
I was not told I couldn’t put a refrigerator in the garage because the circuit is defective and can’t handle the load, so I purchased a refrigerator and had to return it because I was not told the garage circuit could not handle the refrigerator prior to my move in date. Now Beazer managers don’t want to reimburse me for my return fees. This is unacceptable that a new home owner has to deal with such a problem, when we already have multiple things to deal with when moving into a new house.
Beazer Homes responded:
Thank you for allowing our team to assist you, Nabil. We understand that a Customer Advocate is currently working with our team to help address your concerns. Please know that our team is here and if you have any questions or concerns about your home in the future, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Model Home with awful garage !
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Sacramento, CA
Tricked & left out.
Beazer Homes responded:
We never want any homeowner to feel tricked or left out and we truly apologize this has been your experience. We would love the opportunity to help correct and address your concerns. Please reach out to us via phone at 88-6BEAZER or via email at nhcc@beazer.com, and we will do all we can to turn the situation around. Thank you. - Megan ...
Total Score 1
They dont care
- Karthik J.
- Verified HomeBuyer
- February 04, 2020
- Sacramento, CA
They do not care you after you sign the house. They gave us a lot of wrong information before we sign in like the movie in date. As soon as you sign it, they do not respond to you properly and push the movie in date. There are lot of fixes in the house still. Bad.
Beazer Homes responded:
Thank you for your review! We would like to apologize for any issues you have experienced with your new home. We have contacted the Sacramento Team, and are happy to hear that they are meeting with you to address any concerns you are having.We realize your experience has not been a perfect one, but we are grateful of you giving us the opportunity to change that. .If you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again for your ...
Total Score 1
Would never buy from or recommend beazer to anyone
- Hung N.
- Verified HomeBuyer
- August 06, 2019
- Elk Grove, CA
Just a horrible experience overall. Even after moving into home it has not been pleasant
Total Score 1
Not so Dream house
- Falgun S.
- Verified HomeBuyer
- November 20, 2018
- Sacramento, CA
Poor layout, poor design, cheap materials! The home designer designed this house with very little thought and outside-in! There are windows in the house that do not open (fixed windows). No lights in any of the rooms so at night one walks into a pitch dark room. Extremely poor master bedroom design that will not accommodate king size bed. No linen closet to store towels and other bathroom essentials. It's all about the money for this builder. I would not recommend this builder to anyone who's looking for their 1st home.
Beazer Homes responded:
Hello, thank you for your review. We are sorry for any disappointment you have experienced with the layout of your home. If there is anything that differs from the agreed upon layout in your original contract we would definitely like to know. You can also call the New Home Contact Center at 888.623.2937 with any warranty concerns. We show two completed cases have been reported so if there are any outstanding issues we are here to help! Thank ...
Total Score 1
Fast builder = cheap finishes : no upgrade options : no attention to detail
- Jhosue C.
- Verified HomeBuyer
- November 13, 2018
- Rancho Cordova, CA
Home looks nice and the people that work for this builder is very good too (friendly and professional) The builder it self is fast however be ready to walk in to a new home with a bunch of defects and poor finishes. My experience at the design center was horrible as the options for upgrades are super limited. I’m now a month in to my home and there’s so much bad things with it that is hard to believe that is a brand new home. Forget about the unleveled floors and Crooked walls that’s only scratching the surface, I’m spending tons of money on painting stuff, fixing electrical outlets, and ...
Beazer Homes responded:
Thank you for sharing your experience. While we are delighted that you are happy with the look of your home and your experience with Beazer employees, we do apologize that you are unhappy with your overall experience. We have reached out to our Sacramento Division and discussed your concerns with with your warranty representaive, Brendan. Repairs to drywall, windows and paint have been completed. We do not have any case history for flooring, electrical outlets or interior light fixtures. We are always more than happy to look into any concerns for you, please make sure to report these items to our New Home Contact Center at ...
Total Score 1
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