Beazer Homes Reviews in Sussex, DE

My fiancé Emily and I had the pleasure of exploring several builders and nearly a dozen communities before discovering Beazer Homes’ Chase Oaks. From the very first glance, we knew it was the perfect fit for us. The homes were impeccably constructed, with a clear focus on the details that mattered most to us. We had the delight of working with Trevor, who was not only friendly and outgoing but also incredibly knowledgeable. He provided valuable insights on everything from the mechanical aspects to various design elements. Trevor even went the extra mile to communicate with my father, who lives locally and acted as our liaison when we were out of town. When it was time for our pre-closing walk-through, we met Colin and Zach, and it was another wonderful experience. They spent hours explaining the intricacies of the house, showing us how to clean and maintain it, and creating a punch list that they handled with utmost professionalism. On the day of closing, we met Jessica, the warranty manager, who was excellent in explaining what to expect and how to contact their in-house warranty team. Everyone we interacted with was thorough and dedicated to their roles, making this experience truly special. We are incredibly grateful for this beautiful home and the outstanding service we received from the Beazer Homes team. Thank you, Beazer! ... More

Tom and Deb are blissfully blessed by our new Beazer Homes Chase Oaks DREAM home! Our experience with the Beazer Homes team was exceptional from our first visit on May 29, 2024 exploring new home developments in Sussex County, Delaware (for a planned move back East from the Midwest to be closer to family) all the way to our settlement day on September 17, 2024. Beazer Homes Chase Oaks was the fourth new development we toured that day and we were impressed most by their attention to detail to build a well-constructed home. We knew we did not have look any further. Trevor in the sales center is a true sales professional - personable, great with details and very responsive to our endless questions with our long-distance move. Beazer Homes obviously chooses the best business partners and contractors throughout the construction, closing and the home warranty processes. Colin, construction manager, and his assistant Zach made our pre-closing walk through such an informative experience to get to know how to care for our new Beazer DREAM Home. We really appreciated the tips on how to use every day items like baby wipes to clean up scuff marks on walls! Beazer Homes stands head and shoulders above the rest with their in-house warranty service. Jessica, warranty manager, has been the best in helping us navigate what to expect within the first year of owning our new home. Our settlement experience was top-notch! Since moving in, we have observed other Beazer Homes under construction from preparing the lots and building from the foundation up. What is most remarkable is Beazer's commitment to building an energy efficient home with a 220v car charging outlet in the garage and an indoor air quality system all while focusing on safety for the building crew teams and residents. We highly recommend Beazer Homes and would love you to be our neighbor in this great community! ... More

Purchased in March 2024 and closed in September 2024 at Chase Oaks in Delaware. The experience was great from pre-purchase through closing. Sales was very accommodating and construction kept us well informed, no surprises. We’ve only been in the house a month, but construction seems to have been done well. House is quiet and temperatures are even, likely due to the use of spray foam, 2x6 construction, inclusion of a fresh air system and decent windows. We’ve had a few issues since closing, mainly related to third-party supplier products, but the warranty service, which is done in house at Beazer and not by a third party, has been super responsive, including after hours. If I had one suggestion it would be to offer a little more automation in the form of WiFi thermostats-downstairs thermostat has WiFi capability, but oddly upstairs doesn’t-smart switches/lights and smart front door lock. They do, however, include a 220v car charging outlet. Highly recommend checking out what this builder has to offer. ... More

I purchased a home in Sycamore Chase and had an amazing experience from the original sale rep meeting to the options of choosing between 5 lenders to working with Mike and Greg on home services. 100% would recommend to other buyers!!

This was the first time I purchased a home on my own. It was a very challenging experience and without the patience, professionalism and guidance of my team-Mike, Wendy, Kathy,and Lynn, I wouldn’t have made it! They literally guided me through the entire process. I want to thank Mike for all of the follow up help and guidance as well. Mike is a very conscientious employee and every time I texted or called he was either immediately available or got back to me within a few minutes. I always felt comfortable that Mike would take care of whatever “issue” needed attention, and he did resolve everything. ... More

Trevor was awesome throughout the whole process! We had a wonderful experience from touring the model home all the way through our new home celebration! Colin was excellent updating us weekly on the progress of our new home. Our home is well crafted, beautiful and clean at move in day! We absolutely love it and would recommend BEAZER builder to anyone looking in the area!

The experience of purchasing my home was fantastic. The process went smoothly. Tiffany was incredible. She was knowledgeable, replied promptly and provided great support when the sale of my home in NY was delayed. My home is beautiful and I would recommend a Beazer home in a heartbeat to family and friends

The builder has been very responsive regarding any issues which you have with a new home. The only downside to our experience is the settlement attorney and settlement office was very poor which we had previously outlined to Beazer.

Tiffany and Mike have been instrumental in our Beazer Home purchase experience. Within hours of our first visit to Sycamore Chase, we were under contract after Tiffany said, “can you see yourself living here”! Tiffany and Mike kept us abreast every step of the way in the building process and we are grateful for their team support and professionalism, which is a testament to the Beazer Home commitment to provide exceptional homeowner experiences. If you are in the market to purchase a new home, we would encourage you to consider visiting Beazer Home properties, you will not be disappointed with your decision and investment. ... More

Great experience. Trevor was incredibly helpful during selection and Colin provided a wonderful pre closing review to ensure I was well educated on the home. Very supportive throughout the process.

This was the first time we built a new home and while we were excited, we were also a bit apprehensive...it turns out, we had no reason to be. Our builder, Mike, was a joy to work with and he made the whole process simple and seamless for us. We relied on him to be our eyes and ears since we live in New England. Mike comes from a custom home background, and it shows! He brought the same energy, commitment, communication and perfection to our job site. And he did this with a smile and "can do" attitude every step of the way! He made us feel like our home was the only one he was building. He answered every call and text swiftly and took immediate action whenever we had a request. He exceeded our expectations in every way. He kept us fully informed on our home's progress (never too busy to send us pictures), and when it came time for our pre-construction and new home meetings, he reviewed everything with the utmost detail. He handled our punch list in the same way--ensuring that corrections were made in a timely manner and that we were happy with the results. We can attest to the fact that Mike is a proud Beazer employee. We cannot sing Mike's praises loudly enough! And since he represents Beazer Homes, we have the same praise for the organization as a whole. We hope everyone is lucky enough to have a "Mike" working on their home. He is a gem, a gentleman, and a consummate professional. ... More

Working with Beazer was a pleasure as they held our hand every step of the way. We are thrilled with our new home and the community. The team was extremely accessible throughout the entire process. Thank you!

The entire process was great, Tracy, Mike, and Lynn were a huge help. They answered all our questions, walked us through everything, and they were very responsive. We were very happy to have them on our side! Great all the way around

Hi, I certainly would like to commend the sales team, Tracey and Lynn for their excellent service, care for their client and commitment to consistent communication and updates from day one. Our construction manager Mike has been outstanding with his communication, attentive service and quick response to any questions or concerns. Mike deserves a tip of the hat for his genuine care he gave to my wife and I during our home building process.

The Construction Manager was very thorough and attentive to requests and quality of delivery.

The staff we worked with was very friendly and knowledgeable. Communicated well throughout the process. From sales, to build to follow up. Overall happy with quality of the house but do wish there was more opportunity to customize. In particular with regard to painting (colors and having garage painted), cabinets (upgrading island but not whole kitchen for color) and add-ons (extra set of doors in our case which we put on after the closing). Having said that, they did put in a walk-in shower instead of tub in 2nd bathroom for our disabled Vet son and ran an extra electrical line for a mini-split we added after closing so our son could control climate separately in his "suite". Any issues we have had with quality have been taken care of promptly with no pushback. Based on our experience, we would recommend considering Beazer if you are looking to build a new home. ... More

When selecting a Beazer home my wife and I thought the array of models available with many customizing options along with the community open space, excellent lot choices and amenities were the main reasons we purchased one We did not expect the sales team and builder to do such a great job and exceeded our expectations.

We had a very good buyer experience with Beazer Homes. Our new house has everything we want, and are so excited to show our family and friends how well it turned out. The whole experience from start to finish was easy.

Beazer have professionals from the beginning to the end of building! I am so happy with my new home! From Patricia S. in sales who went well beyond for me throughout my buying experience and Shawn from walk through to carrying out everything else

Everything was good except the transformer delivery & house delayed 5 months .

John and his crew are great.

Awesome experience working with Patti and John. The process from signing the contract to the final walkthrough was smooth and very automated. Patti was always just a phone call away and would always respond promptly. My final walkthrough went great. John was very attentive to the few minor things we found and had them resolved prior to signing. Highly Recommend !!!

Very happy with the home and community here. Warrantee issues were addressed quickly even with supplies in short supply. Coming up on the year next May and have about 4 pop outs in the master bath and a question around the lawn sprinkler. Other than that very happy with the location and quality.

Very smooth and professional. Great product.

Buying an out of state home is always a challenge but Beazer made it a great journey. There were delays along the way as it is expected with any new construction (during COVID) but it was well worth it in the end. Project manager went above and beyond to make sure things were on track and was quick to address any issues even after closing.