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- Sussex, DE
Beazer Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About Beazer Homes.
Read all 200 verified reviews from homeowners that built a new home with Beazer Homes in the Sussex area. Sussex homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sussex Area
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Customer Reviews
Sr. Construction Manager
- Cynthia H.
- Verified HomeBuyer
- February 13, 2024
- Frankford, DE
The Construction Manager was very thorough and attentive to requests and quality of delivery.
Beazer Homes responded:
Cynthia, we truly appreciate you sharing that you had a great Beazer Homes experience! Congratulations on your new home, and welcome to Sycamore Chase. - Crew
Total Score 5
Overall, a very positive experience, wish there was more opportunity to customize.
- James S.
- Verified HomeBuyer
- February 06, 2024
- Frankford, DE
The staff we worked with was very friendly and knowledgeable. Communicated well throughout the process. From sales, to build to follow up. Overall happy with quality of the house but do wish there was more opportunity to customize. In particular with regard to painting (colors and having garage painted), cabinets (upgrading island but not whole kitchen for color) and add-ons (extra set of doors in our case which we put on after the closing). Having said that, they did put in a walk-in shower instead of tub in 2nd bathroom for our disabled Vet son and ran an extra electrical line for a ...
Total Score 5
Beazer has Excellent Home Choices and Quality
- Joseph B.
- Verified HomeBuyer
- November 18, 2023
- Frankford, DE
When selecting a Beazer home my wife and I thought the array of models available with many customizing options along with the community open space, excellent lot choices and amenities were the main reasons we purchased one We did not expect the sales team and builder to do such a great job and exceeded our expectations.
Beazer Homes responded:
We're thrilled to have exceeded your expectations, Joseph! With our signature Choice Plans and a vast array of design selections, you can reflect your style in every detail. Thank you for sharing your feedback on the amenities and options that Beazer provides to make your house a home and a community you're proud to live in. Welcome to Sycamore Chase. - Joanna ...
Total Score 5
Still dealing with issues
- Darren H.
- Verified HomeBuyer
- November 15, 2023
- Frankford, DE
Still dealing with issues after moving in over 4 weeks ago. Hopefully the final large issue will be resolved this week. Not a fan of this builder.
Beazer Homes responded:
Darren, thank you so much for sharing your review with us. We're sorry to hear that you had some areas of concern, but we are thrilled to see that your local customer care team has been able to work with you to help address them. At Beazer, we strive for excellence in everything we do and that doesn't just end once we hand you the keys. Our teams are dedicated to ensuring your build is in tip top shape and a place you can be proud to call home. We thank you for your understanding and look forward to forming a lasting relationship with you. From all of us here at Sycamore Chase, welcome to the neighborhood! - Roland ...
Total Score 3
Mike
- Judy N.
- Verified HomeBuyer
- November 02, 2023
- Frankford, DE
Very informative. Helped with some of the problems to get them resolved.
Beazer Homes responded:
Judy, we're thrilled that Mike provided excellent support during your homebuilding journey. Thank you for choosing Beazer Homes and welcome to the neighborhood! - Jordyn
Total Score 3
Stressful,
- Dawn C.
- Verified HomeBuyer
- October 24, 2023
- Frankford, DE
It was a stressful experience. The builders took a lot of short cuts. The house looks pretty for the most part, but a lot of my concerns have not been addressed, and I have been in my home for seven weeks. They cannot deviate from the build at all because they are a national builder.
Beazer Homes responded:
Thank you for sharing with us, Dawn. We're sorry to hear that your building experience was not what you envisioned. We see that your customer care team has been working with you to help resolve any reported concerns. We encourage you to reach our New Home Contact Center at (888) 623-2937 with any questions you may have. Wishing you the best in your new home. - Roland ...
Total Score 3
Sales person was great.
- Jacquelyn B.
- Verified HomeBuyer
- August 29, 2023
- Frankford, DE
Our salesperson was wonderful. We have been in our house for over 30 days and things still are not fixed. We have a switch issue with garage lights, incorrect tile in the middle of the bathroom floor, black silt fence is half falling down (our home is the only home with the silt on our side of the street, the grass is 12 inches high between our fence and the silt) and the back of our home looks trashy. It appears Beazer is more worried about meeting their quota for the month on new sales and forgot about those who have purchased our home and promised to correct items. I feel our ...
Beazer Homes responded:
Thank you for sharing your feedback, Jacquelyn. We are thrilled to hear that your salesperson at Sycamore Chase provided you with a wonderful experience. At Beazer Homes, we are committed to delivering Surprising Performance in every dream we build. Although we strive to ensure your new home is perfect upon closing, we understand that some items may require additional attention. If you need further assistance, we would be happy to help. Please don't hesitate to contact our New Home Contact Center at (888) 623-2937 or email us at nhcc@beazer.com. We appreciate the opportunity to work with you and thank you for choosing Beazer Homes. - Jordyn ...
Total Score 3
Our New Home
- Lynn F.
- Verified HomeBuyer
- May 24, 2023
- Frankford, DE
We had a very good buyer experience with Beazer Homes. Our new house has everything we want, and are so excited to show our family and friends how well it turned out. The whole experience from start to finish was easy.
Beazer Homes responded:
Lynn, we are thrilled to hear how much you love your new home. At Beazer, we prioritize building top-quality homes that our homeowners can be proud of. Your positive feedback will be shared with the Sycamore Chase team, who will be pleased to know they provided you with an effortless experience. On behalf of Beazer, welcome to the neighborhood! - Jordyn ...
Total Score 5
Professionals from the beginning to the end!
- Dolores G.
- Verified HomeBuyer
- May 24, 2023
- Millville, DE
Beazer have professionals from the beginning to the end of building! I am so happy with my new home! From Patricia S. in sales who went well beyond for me throughout my buying experience and Shawn from walk through to carrying out everything else
Beazer Homes responded:
We're glad you had a great experience with us at Dove Landing Ocean Villas, Dolores. Our team takes pride in making the homebuilding journey enjoyable by providing excellent customer service, so Patricia and Shawn will be thrilled by your praise. Thank you for choosing Beazer! - Joanna ...
Total Score 5
Summer home
- Robert K.
- Verified HomeBuyer
- May 23, 2023
- Frankford, DE
Everything was good except the transformer delivery & house delayed 5 months .
Total Score 5
Beazer is the best
- Joseph H.
- Verified HomeBuyer
- May 23, 2023
- Millville, DE
John and his crew are great.
Total Score 5
Buying at the Beach
- William M.
- Verified HomeBuyer
- May 03, 2023
- Frankford, DE
We are really excited about our recent purchase of our Beezer home in Sycamore Chase. Although there seems to be a lack of knowledge about common areas, they seem to respond quickly to concerns. Our salesperson Patti has been very responsive and responsible. We are looking forward to see how the community develops and meeting our neighbors. The location is excellent since it’s about the same distance ( 15 min. ) to the beach, Fenwick and the major route 113.
Beazer Homes responded:
William, we're so glad you're excited about your new home at Sycamore Chase. Although Beazer is a nationwide company, our focus is on the individual communities. We strategically build each community to be near places that our customers care about so that your home is more than a house. If you have any questions while settling in, please contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Welcome to the neighborhood! - Joanna ...
Total Score 4
A Good Experience
- Christopher G.
- Verified HomeBuyer
- April 12, 2023
- Frankford, DE
The closing took place in the Sycamore Chase model so it was very convenient. The attorney was 3 hours late due to a flat tire but he was ready when he arrived and the closing took no more than 30 minutes. We had no mortgage to close.
Beazer Homes responded:
Thank you for your feedback, Christopher. We are happy to hear your experience with our Sycamore Chase team was overall seamless and efficient. Congratulations on your new home and we wish you the best. - Jordyn
Total Score 4
Awesome experience working with Patti and John
- John M.
- Verified HomeBuyer
- March 21, 2023
- Millville, DE
Awesome experience working with Patti and John. The process from signing the contract to the final walkthrough was smooth and very automated. Patti was always just a phone call away and would always respond promptly. My final walkthrough went great. John was very attentive to the few minor things we found and had them resolved prior to signing. Highly Recommend !!!
Beazer Homes responded:
What a great review, John! Thank you for sharing you experience with us. We're thrilled to know that Patti and John were able to provide you with such a lasting impression. We hope you and your family are settling nicely into your new home out at Dove Landing. From everyone here at Beazer, welcome to the neighborhood. - Roland ...
Total Score 5
Great buy
- Tahmina S.
- Verified HomeBuyer
- February 16, 2023
- Frankford, DE
Perfect purchase at a great price! Many good people who helped along the way but only one name stood out for us. Sam R. He's an absolute incredible person to work with. Goes above and beyond to take care of his clients.
Beazer Homes responded:
Thank you for the incredible review, Tahmina. You're making us blush. We're thrilled to see that Sam was able to make your purchase such a great experience. We'll be sure to pass along your kind words. From everyone out at Silver Woods, thank you for letting us help build your future. - Roland ...
Total Score 3
It has been a battle to get things right
- Randi J.
- Verified HomeBuyer
- December 06, 2022
- Frankford, DE
Sloppy work from start to finish. We had to have them redo framing, plumbing, HVAC and finishing aspects. I'm not sure what we would have gotten if we hadn't stayed on top of things. Follow up has been very slow. We have had 5 superintendents through the process, an indication of how bad things have been. We had two superintendents that worked well with us, but both left. I won't be recommending Beazer to my friends.
Beazer Homes responded:
We want to thank you for your feedback, Randi. We truly appreciate you taking the time to share your experience and we know it will help us improve the experience of all of our homeowners in the future. We know the new home journey can be stressful and we apologize that yours has not been a perfect one. We show all your current warranty requests are being addressed at this time, but want you to know we are always here for you. If there is anything remaining that may require some extra attention please do not hesitate to contact us. You can reach call our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. Thank you again and have a very happy holidays! - Megan ...
Total Score 2
Home in Estuary
- Mark V.
- Verified HomeBuyer
- December 05, 2022
- Frankford, DE
Very happy with the home and community here. Warrantee issues were addressed quickly even with supplies in short supply. Coming up on the year next May and have about 4 pop outs in the master bath and a question around the lawn sprinkler. Other than that very happy with the location and quality.
Beazer Homes responded:
Thank you for the five stars, Mark. We are very excited to see you are enjoying your new home and your Estuary team. Beazer Homes prides itself on providing outstanding customer service, especially by resolving your concerns in a timely manner. Therefore, we would love to assist you on your drywall and irrigation concerns. You can reach out to our New Home Contact Center via phone (888) 623-2937, email nhcc@beazer.com, or through our website at www.beazer.com/warranty. We look forward to working with you soon and warmly welcome you to Beazer. - Jordyn ...
Total Score 5
Lots of promises but beware
- Anonymous
- Verified HomeBuyer
- November 15, 2022
- Millville, DE
I like our new home but the construction quality leaves much to be desired. Things that we were promised were not delivered. Answers went unanswered. Construction was slow moving yet overly sloppy and quick at times. The quality of everything from windows to hinges seem to be second rate and much will end up being replaced. Also, not enough choices were given in the building material and other items. No deviation at all was allowed. Painting and wall board taping was so bad I will have to end up repainting almost everything. They need better quality control and someone who can respond quickly ...
Beazer Homes responded:
Not every builder can claim the quality of construction we pride ourselves on. From our high-caliber practices and industry-leading partners to our rigorous inspections and premium materials, a home built by Beazer is made to last and designed to perform. If this was not your experience, we are here to change that. Our New Home Contact Center is here for you via phone at 888-623-2937, or email at nhcc@beazer.com. We look forward to building a lasting partnership with you going forward. - Megan ...
Total Score 3
Delays, poor communication, sloppy finish work, limited follow through
- Brian S.
- Verified HomeBuyer
- November 04, 2022
- Millville, DE
Delays, poor communication, sloppy finish work, limited follow through
Beazer Homes responded:
Brian, thank you for sharing your experience with us. We're sorry to hear that you were not happy with the service you received. Our goal is to ensure you are settled in a beautiful home and given quality service along the way. We do not show any warranty requests have been submitted by you to our New Home Contact Center. We encourage you to contact them at (888) 623-2937 with any concerns you may have. We look forward to hearing from you and wish you the best in your new Beazer home. - Roland ...
Total Score 1
Love my home
- Juliana H.
- Verified HomeBuyer
- November 01, 2022
- Millville, DE
Very smooth and professional. Great product.
Total Score 5
The people have been great, but
- Daniel W.
- Verified HomeBuyer
- September 20, 2022
- Frankford, DE
The quality of the tile work and concrete finish was really below standard.
Beazer Homes responded:
Thank you for sharing your experience and feedback with us, Daniel. The Beazer team takes pride in providing quality service, and we appreciate you letting us know that the people have been great at Sycamore Chase. However, we're saddened to hear you're disappointed with the tile and concrete work and would like to help. Please contact our New Home Contact Center at a time that is convenient for you, and our team will gladly assist with any concerns you may have. You can reach us at (888) 623-2937 or by email at nhcc@beazer.com. We look forward to hearing from you. - Joanna ...
Total Score 4
Beach house
- Anonymous
- Verified HomeBuyer
- September 13, 2022
- Millville, DE
Buying an out of state home is always a challenge but Beazer made it a great journey. There were delays along the way as it is expected with any new construction (during COVID) but it was well worth it in the end. Project manager went above and beyond to make sure things were on track and was quick to address any issues even after closing.
Beazer Homes responded:
We're over the moon with this review! Thank you so much for sharing with us. We know our homeowners value, above all else, quality both in craftsmanship and customer care. We hope your new home brings you years of happiness. Wishing you and yours all the best. - Roland
Total Score 5
Patti made our buying experience exceptional!
- Andrea R.
- Verified HomeBuyer
- September 09, 2022
- Millville, DE
We are in love with our new home and community!
Total Score 5
Getting help with a new house.
- Michael B.
- Verified HomeBuyer
- September 07, 2022
- Millville, DE
My experience with buying a beach villa in a Beazer community at Bishop’s landing was pleasant. John the manager in charge of building our house was great. John kept us informed during all phases on construction. John was very helpful and pleasant during our walkthrough. After walkthrough, he has been very responsive in answering our questions and fixing all things that needed attention. Overall experience has been great.
Beazer Homes responded:
We're positively beaming, Michael! Thank you so much for your kind words. we'll be sure to pass them along to John and his team so he can bee recognized for his outstanding performance. Wishing you a lifetime of happy memories in your new Beazer home. - Roland
Total Score 5
Awesome Communication and Assistance throughout the Process
- Robert S.
- Verified HomeBuyer
- September 06, 2022
- Millville, DE
We were totally blown away by the responsiveness and assistance to any questions or concerns from the initial sales agreement to the completion of our new home. Sam, John and Larry were first class throughout!
Beazer Homes responded:
This brings smiles to our faces, Robert. Our team at Dove Landing Beach Villas works hard to cater to each question and concern our homeowners have. Your reassurance that we are making your dream home a reality is our goal. Thank you for being a first class homeowner and we hope you make many wonderful memories in your new home. - Jordyn ...
Total Score 5
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