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- Sussex, DE
Beazer Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About Beazer Homes.
Read all 163 verified reviews from homeowners that built a new home with Beazer Homes in the Sussex area. Sussex homeowners have rated Beazer Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sussex Area
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Customer Reviews
Nice people
- Cindy I.
- Verified HomeBuyer
- June 23, 2020
- Millville, DE
Responsible and responsive
Total Score 5
Beautiful home; easy process
- Randall S.
- Verified HomeBuyer
- June 17, 2020
- Millville, DE
We wanted a quick move in and the Beazer team helped us complete the purchase process in 5 weeks.
Total Score 5
Tim/Linda's Review
- Timothy G.
- Verified HomeBuyer
- April 14, 2020
- Frankford, DE
Take time to look at your new home being built. Stay in touch with the person who is keeping you posted on your up dates. Most of all ask questions if you do not understand something.
Total Score 5
Great Experience with Beazer
- Kimberly J.
- Verified HomeBuyer
- January 14, 2020
- Frankford, DE
From the first interaction with our sales representative through to closing day, we felt that we were in good hands with Beazer. We had friends who recommended the neighborhood, and Beazer had the model and lot that we wanted. The buying process was really streamlined, and no pressure. We really appreciated the insight the design rep brought when we were picking out all of our features, her input was really helpful to ensuring that our vision for the look and feel of our home was realized. We opted for a delayed delivery, and again our sales rep did a great job of keeping us informed of ...
Total Score 5
Couldn’t be more pleased
- Richard B.
- Verified HomeBuyer
- November 19, 2019
- Frankford, DE
It’s all in the details. From the start, we were impressed with construction techniques and materials. Durning the build process we were updated as different projects were completed. As with all homes their are always going to be touch ups or blemishes that need to be addressed, and they are handled quickly with satisfaction being important. We would have no issues recommending Beazer as a go to company, and have already shared with friends the up side of our choice.
Total Score 5
Well built home and design
- Charles L.
- Verified HomeBuyer
- November 19, 2019
- Millville, DE
Beautiful designs and well built construction. Community is very nicely planned.
Total Score 5
Beazer Homes - LOVE THE HELP.
- Ruth K.
- Verified HomeBuyer
- November 19, 2019
- Millville, DE
LOVE THE HELP. ALONG THE WAY. THANKS TO EVERYONE.
Total Score 5
Beazer Homes - 5 stars
- Dominick H.
- Verified HomeBuyer
- November 12, 2019
- Millville, DE
5 stars
Total Score 5
This is my 5th new construction purchase
- William H.
- Verified HomeBuyer
- October 15, 2019
- Frankford, DE
This my 7th overall home purchase, 5 being new construction. From the sales encounter, to a 3-week settlement (unheard of), Walk-thru and punch list, Beazer surpasses all, including NV Homes who we purchased from in the Bulle Rock development in Havre de Grace, Md.
Total Score 5
Excellent Home Buying Experience
- Bernard N.
- Verified HomeBuyer
- June 24, 2019
- Millville, DE
At every turn we were assisted and problems resolved in a timely manner. Thank you Beazer Team.
Total Score 5
Great product great customer service
- Jodie L.
- Verified HomeBuyer
- May 15, 2019
- Millville, DE
Can't say about the service we've received from Beazer Homes. Mike has been a perfect representative of what customer service should be. Couldn't be happier!
Total Score 5
Love my Harbor Crest Townhome!
- Tereze B.
- Verified HomeBuyer
- November 20, 2018
- Selbyville, DE
Energy efficient, attention to details and optional 5th bedroom makes for a roomy getaway for my family and friends! Love the living space and the extra large kitchen counter provides an inviting atmosphere for all ages!
Total Score 5
Seamless
- Gerald H.
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
Be patient.
Total Score 5
Two Beazer Homes,
- Thomas W.
- Verified HomeBuyer
- November 13, 2018
- Millville, DE
First we bought a "Spencer 2" as a second home. We were delighted, and decided to make Bishops Landing our home. We easily sold the "Spencer 2" in days with the help of a great local Realtor and the Beazer sales office. That enabled us to move up to a new Dirickson. The large two car garage, one floor living, and spacious, bright interior are the highlights of our new full time home. We are very happy with our home in Bishops Landing.
Total Score 5
Bought the model home
- Lynne S.
- Verified HomeBuyer
- November 08, 2018
- Frankford, DE
Bought the model home with a 18-24 month leaseback. It was a seamless process and it is comforting to know that the home will be well cared for until we are ready to move in.
Total Score 5
Very happy with Beazer builders
- Brian W.
- Verified HomeBuyer
- October 03, 2018
- Frankford, DE
Everything was very professional. They hit all their deadlines, and never put any preasure on us to upgrade or spend more than we wanted to spend. They house is great, and we love the Estuary. Highly recommend them.
Total Score 5
management
- Anonymous
- Verified HomeBuyer
- October 09, 2024
- Frankford, DE
Had a good experience with sales personnel. However, closing was another story. Our closing was postponed twice, once a week or so before closing. The second time was a day before closing at which time we were informed that due to some issues, we wouldn't be able to close. We were faced with a manager with little support and empathy. It made our experience with Beazer unpleasant. We had already contracted movers, furniture, etc., and were staying at a hotel waiting to close.
Total Score 4
Sheryl
- Sheryl S.
- Verified HomeBuyer
- August 15, 2024
- Frankford, DE
Overall we had a great experience with everyone at Beazer. Really our only complaint would be that we went with one their choice lenders and the settlement process was unorganized and stressful.
Beazer Homes responded:
Sheryl, we are delighted to hear that you had a great overall experience, though we're sorry to hear about the issues encountered in your settlement process. We have shared your feedback with our team, so that we can help to make this better for future home buyers. If you have any questions or home warranty needs, please don't hesitate to contact our New Home Contact Center at (888) 623-2937. Thank you for choosing Beazer and welcome home! – Taryn ...
Total Score 4
Quality Home
- David R.
- Verified HomeBuyer
- June 07, 2024
- Frankford, DE
I recently purchased a home from Beazer in March 2024. The house was a spec home, so I didn't have any choices to make on options. The home is very well built and has some nice upgrades. I didn't give Beazer 5 stars because I feel the work by some of their subcontractors is not the quality one would expect in building a new home. I did have some issues, again because the subcontractors. But the Beazer Customer Service people are addressing thi=ose issues and fixing my issues. The Building Foreman is very polite and helpful as are the Customer Service people.
Total Score 4
Buying at the Beach
- William M.
- Verified HomeBuyer
- May 03, 2023
- Frankford, DE
We are really excited about our recent purchase of our Beezer home in Sycamore Chase. Although there seems to be a lack of knowledge about common areas, they seem to respond quickly to concerns. Our salesperson Patti has been very responsive and responsible. We are looking forward to see how the community develops and meeting our neighbors. The location is excellent since it’s about the same distance ( 15 min. ) to the beach, Fenwick and the major route 113.
Beazer Homes responded:
William, we're so glad you're excited about your new home at Sycamore Chase. Although Beazer is a nationwide company, our focus is on the individual communities. We strategically build each community to be near places that our customers care about so that your home is more than a house. If you have any questions while settling in, please contact our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Welcome to the neighborhood! - Joanna ...
Total Score 4
A Good Experience
- Christopher G.
- Verified HomeBuyer
- April 12, 2023
- Frankford, DE
The closing took place in the Sycamore Chase model so it was very convenient. The attorney was 3 hours late due to a flat tire but he was ready when he arrived and the closing took no more than 30 minutes. We had no mortgage to close.
Beazer Homes responded:
Thank you for your feedback, Christopher. We are happy to hear your experience with our Sycamore Chase team was overall seamless and efficient. Congratulations on your new home and we wish you the best. - Jordyn
Total Score 4
The people have been great, but
- Daniel W.
- Verified HomeBuyer
- September 20, 2022
- Frankford, DE
The quality of the tile work and concrete finish was really below standard.
Beazer Homes responded:
Thank you for sharing your experience and feedback with us, Daniel. The Beazer team takes pride in providing quality service, and we appreciate you letting us know that the people have been great at Sycamore Chase. However, we're saddened to hear you're disappointed with the tile and concrete work and would like to help. Please contact our New Home Contact Center at a time that is convenient for you, and our team will gladly assist with any concerns you may have. You can reach us at (888) 623-2937 or by email at nhcc@beazer.com. We look forward to hearing from you. - Joanna ...
Total Score 4
Beazer Homes - I would say that the buying experience was excellent.
- Elise L.
- Verified HomeBuyer
- August 16, 2022
- Millville, DE
I would say that the buying experience was excellent. Customer service was excellent but the communication about the progress of the home was not so good but that's over now. Now that we're in the home we're having difficulty getting some of the things attended to on the punch list like some of the AC issues plumbing geese etc. That's disappointing because it feels like once we've given them the money then they're gone. This seems to be a common complaint among many of my neighbors as well. So we're hoping we can get these issues attended to in a timely manner and move on with enjoying ...
Beazer Homes responded:
Elise, we're pleased to hear that you're satisfied with the buying experience and customer service while building your home, but we apologize for where we have fallen short of excellent. Every Beazer homeowner deserves to be a proud Beazer homeowner, and we have shared your feedback to help get you back to enjoying your home at Bishop's Landing. Our customer care team is working diligently to address your service requests and will be in touch with further updates. Should you have any questions or additional concerns, please contact our New Home Contact Center at (888) 623-2937, nhcc@beazer.com, or www.beazer.com/warranty, and we'll be happy to assist you. Thank you for choosing Beazer. - Joanna ...
Total Score 4
Good Experience
- Barbara F.
- Verified HomeBuyer
- August 16, 2022
- Millville, DE
I had a great salesperson, Shannon. Very helpful when issues came up during the building process. I'm a bit disappointed that issues noted on my punch list during my final walk thru have not been completed. The AC has been an issue since the day I moved in. Downstairs is cool, but upstairs is miserably hot. A two tiered AC system would have remedied this issue. Its definitely a design flaw. John and Roland have been responsive helping with this issue but theres only so much they can do. Poorly designed. The homes are lovely. The design of the master bath is a bit crazy...there is only ...
Beazer Homes responded:
Thank you for your feedback, Barbara. Homebuilding is a difficult process so we, at Beazer, are dedicated to being there for our homeowners whenever they may need us. It's great to see John and Roland were working with you to resolve the AC issue and Shannon was an additional help. As for the towel rack, please feel free to contact us so we can look into this for you. You can submit your request by calling (888) 623-2937, emailing nhcc@beazer.com, or submitting a warranty request at www.beazer.com/warranty. We look forward to hearing from you and wish you the best in your new home. - Jordyn ...
Total Score 4
Care and concern of the team
- Albert P.
- Verified HomeBuyer
- May 17, 2022
- Millville, DE
The team was very thorough in the whole process from purchase to move in. The only problem is there is still some items outstanding especially my refrigerator and dishwasher. I’m waiting for some word on delivery date
Total Score 4
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