Beazer Homes Reviews in Sussex, DE

Many buyers experienced long delays in completing their homes, but a lot of that was outside of the control of Beazer. They really seems to care, and they put together a good home buying program with friendly people handling the user experience. I would have given five stars had it not been for the part of the process that Beazer could control - it seemed they sold more properties that they can handle, with the number of builders they had. But once they fixed some issues and got moving, the process was very good. I'd recommend purchasing a Beazer home.

Everyone at Beazer was very friendly and a pleasure to work with during the building process. John was always providing weekly updates on the progress of my townhome and also sent pictures since I was living out of state at the time.

We were very pleased with the regular communications provided by the Beazer team - especially the weekly photos and status of the build, even during slow times when very little was changing or they were waiting for inspections, supplies, etc. The team was also very responsive whenever we had questions about status, what was next, etc. We were also pleased with the closing process. Two negative comments: whomever laid the laminate floor did a good job with fit, but TERRIBLE in selection/lay of pieces! In multiple, very visible places, the exact same pattern/piece was placed adjacent to another (or three in a row)! A toddler could have pointed out that the pieces were identical! Very poor workmanship - and what were we to do at that point, pull up the whole floor? The other negative is in regards to level of quality, some details that were simply too minor to make a fuss over during the walkthrough, but still surprising to see presented to new owners (plaster dust piled behind doors, loose screws in outlet/switch plates, crooked mirrors, door hinges not fully seated, dirty windows, fingerprints on walls/ceiling, etc.) ... More

Homes are nicely designed but the overall fit and finishes could be much better for the price we spent on our home. Beazer should do a completion walkthrough and inspect the home for completeness and quality completion prior to the new homeowners' walkthrough. Lots of issues that were found could have been resolved with better time management by Beazer and not rushing to completion.

There were some issues that would have improved the experience. There were no options for paint colors/types choices and the walls should have been painted in semi-gloss. There were visually blemished items found in the walk-through that a Beazer rep should have spotted and remedied before our walk-through. Some of the walls are not even close to being straight/perpendicular. Our dryer vent was not vented to the outside at all and ended inside the ceiling above the front porch. We are almost two months post-closing and we do not have any of our bathroom light fixtures and are missing two window screens. ... More

Ashley and Mike were on top everything. They always answered my many questions and kept me informed. They are always "on-call" and made the process easy. Together we made my life long dream of living by the beach my reality.

We like the house and if things were completed by this time, we would be happy. Appointments were not kept and work not completed as promised. We like the amenities and trails.

Buying process was ok,OK, home had some issues but beazer took care of issues. Overall we are pleased with our new home.

Beware of time from start to finish and changes in construction for similar homes from the subs and quality of construction for the price of the home! Also the amount of time to rectify problems after closing.

Beazer listens to you and takes the time to explain the entire process.

They conține to build even when they are aware it is wrong. the build it and fix it later is not what we consider quality building. This may have been the process since our builder Rob knew he was leaving Beazer and just cared about getting his numbers for his bonus before he left. Regardless a very disappointing experience.

The home is beautiful and Bishops Landing is an amazing community! We love it!

My house is just what I wanted. It is fabulous!

Everything ran smoothly. A few minor problems were handled quickly by Mike White Very satisfied with the home Was surprised that Beazer puts in a whole house air filter unit by Aprilaire. This eliminates dust and pollen in the house and it is noticeable that dust does not collect on our glass tables which occurred in our previous home. Also Beazer puts in a sump pump and dehumidifier in the crawl space to eliminate moisture and dampness problems. In summary, Beazer has great people to help new owners (Mike White and Ashley Morley) and the home has great features.

The actual purchase of the house went well, however, the follow through has been extremely frustrating. We have been extremely frustrated by how many things are wrong with our home and the pushback and follow through on things being rectified. There have been many issues with the exterior of the house including large mounds of dirt still on our property and a marshland behind our house due to poor excavation. The irrigation system does not work properly adding great frustration. The majority of our appliances have had issues and because we settled, Beazer will have nothing to do with helping us. Whirlpool has been extremely difficult to deal with. We have seen appliances sitting in garages with the door open for weeks prior to being placed in a new home. Due to the tarnishing of the doors on our frig, we believe we have one of those refrigerators. There are other issues with the refrigerator, but no one will replace it. It is obvious from talking with our neighbors, Beazer is understaffed and not able to keep up with the quantity of work. We all seem to have lists of issues. We love the community, but are very disappointed with Beazer Homes. Your key finishers are trying, but they are unable to follow through. ... More

These are difficult times for getting items in a timely manner and for other timing and availability issues. Be patient and keep communications ongoing

I had a great experience from working with the people at the model office and even more, working with the guys in the field. Any time i had a questions or a problem, they were there to fix it right away.

The day we moved in we found out our builder left his position and many items in the home were not completed. We were assigned, like everyone else, to a new builder/manager. His name is Brett. We can only say it has been a blessing to have Brett. He is very professional, has a perfect personality for this job, is genuine, and when he says he is going to do something he does it. As of now, about 80% of the items on our punch list are completed. Now that things are getting done, we do love our home. Thank you to everyone who has been a part of completing the items in our home so that we can move forward. ... More

Great care in addressing concerns from all team members from sales, to engineers, to aftercare.

They still have not promised fixing what they said they would take care of in April.

Mike white the project manager helped us with our new home. We had never built a home before and were lost. He also stayed with us through all issues and resolved them in a timely manner. Her is outstanding.

The design of the home is outstanding and more than meet the needs and expectation of my family

There is nothing to share

Great home design. Great community planning, landscaping and home owner amenities. Awful communication, problem response and finishing work. Inconsistent service and problem resolution. Covid will probably be blamed by Beazer, but the major service response and resolution issues are the result of poor communication and effort during the last phase of construction, and following home delivery (settlement). Very unfortunate given the amount of investment this builder has expended into maturing their internal operations and service systems.

Sales, specifically Shannon, was AMAZING throughout the process, including long after contract was signed. You can tell she truly cares about her clients and her company's brand and balances those appropriately. As for the builders, Reese and Linwood, awful at communicating timelines post closing in terms of completing outstanding items, follow through is non existent. Closed in May, two months later and I still can't get a response on when outstanding items will be scheduled, let alone addressed. That group needs a complete overhaul and they should look to change incentives aligned to caring about homeowners. Seems to be a HUGE gap in terms of accountability. They just seemingly don't care and its hard to find someone, outside of sales... that does. ... More