Beazer Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About Beazer Homes.
Read all 158 verified reviews from homeowners that built a new home with Beazer Homes in the Sussex area. Sussex homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Sussex Area
158 Reviews in Sussex Area
Beazer Homes in Sussex Area
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Customer Reviews
Beazer Homes - They still have not promised fixing what they said they would
- Anonymous
- Verified HomeBuyer
- August 15, 2021
- Millville, DE
They still have not promised fixing what they said they would take care of in April.
Beazer Homes responded:
Thank you for reaching out. We apologize for any items that have been missed and would like the opportunity to help. Please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela 
Total Score 2
Post close issues. Lack of awareness/disclosures
- Gregg F.
- Verified HomeBuyer
- May 14, 2021
- Millville, DE
The buying experience was ok. The post closing, not so much. Plenty of items from day one I am still addressing, such as wrong rail color, defective kitchen cabinets, scratched and not working appliances, and the biggest, which I do not accept BZH has no responsibility, is the lack of cable/wifi available on my block.
Beazer Homes responded:
Gregg, thank you for taking the time to speak with us. We appreciate your feedback and apologize for the warranty concerns that have come up after your closing. It's great to hear that our team is addressing the items with your home. We understand that the alternative options for cable and internet service are not ideal for everyone and we will continue to follow up with the preferred network provider's fiber optic installation schedule. - Daniela ...
Total Score 2
The Worst
- Anonymous
- Verified HomeBuyer
- October 17, 2024
- Lewes, DE
We have been in our home for only just over two months and I would never recommend Beazer, not even my worst enemy if I had one. Communication from the office, simply on small things important to existing in the community, is the worst. They’re incredibly friendly, but can’t answer any questions and the info they do have, they fail to share. The construction manager is just a salesman. It’s incredibly difficult to get things done and I spend weeks on weeks changing him down for things he said he’d do. He’s made promises and provided information that’s outright false. There’s been so many ...
Beazer Homes responded:
Your new home journey is the highest priority for everyone at Beazer Homes and we apologize if your experience did not meet your expectations. We do acknowledge that during the new build process, things can arise, but our goal is to always work with our homeowners to ensure open communication and to foster our mutual teamwork during the process and for the years to come. My name is Stephanie, and I oversee the Delaware Division for the corporate office. I would also like to personally apologize, and should you have any concerns in the future please feel free to contact my team at (888) 623-2937. Thank you for submitting your feedback, I am confident we can build your trust back and we are grateful to have you in the Beazer family. – Stephanie ...
Total Score 1
Terrible dirty house during walk through - ac was turned down to 60 and all of out vents were sweating which caused mold all over the house plus they had to remove ceiling drywall all through the house plus no water pressure and we still have no wa
- Bryan B.
- Verified HomeBuyer
- August 16, 2024
- Frankford, DE
Terrible dirty house durning walk through Mold all over ceilings form ac turns down to 60 plus didn’t insulate about duck work Moldy vanity due to a water leak plus more mold Air filtration system is being in bugs that are living in the wet ceiling drywall Sink holes all over the yard front side and back Several windows don’t work Over one month of repairs ans we still have more to go which keeps us home to be here for the repairs Ac unit outside was installed backwards on the outside which is still causing poor ac ventilation I really don’t know what to say because this is so ...
Beazer Homes responded:
Thank you for sharing your feedback with us, Bryan. We sincerely apologize for any issues you’ve encountered with your new Beazer home. Our team has reviewed your account, and we understand that your Customer Care Representative, Greg, has been in touch with you to address your ...
Total Score 1
Delays, poor communication, sloppy finish work, limited follow through
- Brian S.
- Verified HomeBuyer
- November 04, 2022
- Millville, DE
Delays, poor communication, sloppy finish work, limited follow through
Beazer Homes responded:
Brian, thank you for sharing your experience with us. We're sorry to hear that you were not happy with the service you received. Our goal is to ensure you are settled in a beautiful home and given quality service along the way. We do not show any warranty requests have been submitted by you to our New Home Contact Center. We encourage you to contact them at (888) 623-2937 with any concerns you may have. We look forward to hearing from you and wish you the best in your new Beazer home. - Roland ...
Total Score 1
Beazer Homes - Several options that influenced my decision to buy were changed
- Anonymous
- Verified HomeBuyer
- June 21, 2022
- Millville, DE
Several options that influenced my decision to buy were changed without advising me. Ie: the master bathroom and the master bedroom door(s) It may have been in plans but that can easily be missed. After closing on the home I had issues with an Hd outlet. I could not find the lower end of the tube, making impossible to snake the cable through. Eventually the cable was snaked down the wall. “ If I had known , I wouldn’t have paid $165 for something I did not get and could have done myself. It’s been 7 weeks since I closed and I am still waiting to have a door shaved that is rubbing against ...
Beazer Homes responded:
Thank you for providing this bit of feedback. We're sorry to see that your new home experience has not met your expectations. Upon reviewing your account, we show your local building representative has been in touch and is working with you to address these concerns. While we try to ensure every home is perfect upon move-in, we know that there may be some items that require a little extra attention after closing. We thank you again for working with us to resolve these matters and please reach out to us in the future if we can be of any assistance. - Roland ...
Total Score 1
We still don’t have internet service
- James P.
- Verified HomeBuyer
- May 19, 2021
- Frankford, DE
The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with ...
Beazer Homes responded:
James, that you for taking the time to discuss your concerns with us regarding the availability of your preferred network provider. We understand the frustration with installation delays and are glad to have discussed the options available to you with alternative network providers, until your preferred network is available. It is our understanding that MediaCom is working to complete their installation and provide service in the area soon. - Daniela ...
Total Score 1
Pleasant people we dealt with.
- The d.
- Verified HomeBuyer
- April 13, 2021
- Millville, DE
Don’t settle until everything is fixed that is obvious to you. Don’t settle on a house that has construction on both sides of yours. Windows do not lock.
Beazer Homes responded:
It was great speaking with you today, D. We again apologize for the inconveniences imposed with ongoing home construction in your community, especially the neighboring homes. Our Customer Care team has been provided an update on the items which require some attention and will be reaching out to you soon. Thank you again for your time and for allowing us to assist. - Daniela ...
Total Score 1
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