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- Beazer Homes
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- Sussex, DE
Beazer Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About Beazer Homes.
Read all 200 verified reviews from homeowners that built a new home with Beazer Homes in the Sussex area. Sussex homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sussex Area
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Customer Reviews
Well built home and design
- Charles L.
- Verified HomeBuyer
- November 19, 2019
- Millville, DE
Beautiful designs and well built construction. Community is very nicely planned.
Total Score 5
Beazer Homes - LOVE THE HELP.
- Ruth K.
- Verified HomeBuyer
- November 19, 2019
- Millville, DE
LOVE THE HELP. ALONG THE WAY. THANKS TO EVERYONE.
Total Score 5
House is beautiful just felt rushed to close when not complete. Still have issues
- Catherine H.
- Verified HomeBuyer
- November 14, 2019
- Millville, DE
Everyone is overwhelmed doing so many things all over the place
Total Score 3
We have had multiple problems since closing on September 27th, including no heat. We have to make several phone calls to get anyone to help. The response time is unexceptable. We turned heat on two nights ago and it didn't work. We are still waiting f
- Kymberly R.
- Verified HomeBuyer
- November 14, 2019
- Frankford, DE
When you have your walk through make sure your check every thing over really good. DONT close until everything is fixed and working. Our house was a "rush" job to close by Beazer's year end of September and we have had so many issue's that take way too long for them to address.
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this feedback to us. We have reviewed your account information and show our Delaware team has been working with you and have addressed all concerns you have submitted to them. However, if there is ever anything we may help with please do not hesitate to contact us. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Good Design Good Material Poor Leadership Decisions on Year end profits impacting the ability of Working staff to complete the job with expected QualityWorking staff
- Charles H.
- Verified HomeBuyer
- November 12, 2019
- Millville, DE
Do not Settle until House is ready
Total Score 4
Beazer Homes - 5 stars
- Dominick H.
- Verified HomeBuyer
- November 12, 2019
- Millville, DE
5 stars
Total Score 5
This is my 5th new construction purchase
- William H.
- Verified HomeBuyer
- October 15, 2019
- Frankford, DE
This my 7th overall home purchase, 5 being new construction. From the sales encounter, to a 3-week settlement (unheard of), Walk-thru and punch list, Beazer surpasses all, including NV Homes who we purchased from in the Bulle Rock development in Havre de Grace, Md.
Total Score 5
Too Hurried Construction At Expense of Quality
- Anonymous
- Verified HomeBuyer
- October 15, 2019
- Millville, DE
Beazer is building homes too fast at the expense of quality. The staff and their response to problems is good however.
Total Score 3
Front Office is great-the final product is a major disappointment
- Joanne C.
- Verified HomeBuyer
- October 09, 2019
- Millville, DE
The wood used around the windows and doors is dented and damaged but it was still used and then they paint over the damaged areas. Poor mitered corners, my kitchen backsplash tiles don't match (different shades of beige) I'm missing a spindle on my banister, my garage door just broke and has existing damage on the bottom, a rock fell out of our front facade, glass kitchen cabinet is cracked in all four corners, missing window screens, garage door knob is falling out of door, dents in the dry walls and everyone is to busy building more houses and not fixing the existing ones so we just sit ...
Beazer Homes responded:
Thank you for sharing this feedback with us! We sincerely apologize for any issues you have experienced with your new home. We want to ensure any concerns you have are attended to as soon as possible. Please reach out to the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 1
Satisfied at first not so much now
- Steven H.
- Verified HomeBuyer
- August 01, 2019
- Frankford, DE
Buying process was really good as well as the actual construction However the follow up to problems is not acceptable. Warrany dept is non responsive . If this doesn't improve I will not recommend beazer homes to anyone
Beazer Homes responded:
Thank you for taking the time to let us know about your experience with us! We are happy to hear of the great job that our sales and construction teams are doing. But, we would like to apologize for any delays in addressing your warranty concerns. We have reviewed your account with our Delaware Team and are glad to know that Roland, Customer Care Manager, had the opportunity to meet with you at your home to go over your pending warranty matters. Needed work is set to be scheduled at your earliest availability. Please know we are here to help and should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Excellent Home Buying Experience
- Bernard N.
- Verified HomeBuyer
- June 24, 2019
- Millville, DE
At every turn we were assisted and problems resolved in a timely manner. Thank you Beazer Team.
Total Score 5
Beazer new home
- Thomas G.
- Verified HomeBuyer
- June 11, 2019
- Millville, DE
So keep in mind these are not custom homes. For the money, these homes are built well and typically have only minor issues.
Total Score 4
Getting Better every day.
- Robert M.
- Verified HomeBuyer
- May 16, 2019
- Millville, DE
Closing date felt rushed as many items in the house were not ready for move in. However the sales process and closing went smoothly. Since then Beazer staff have diligently worked on outstanding items and we grow more pleased with each day.
Total Score 4
Beazer Homes - Rushing the home to settlement with a list of issues 3 pages
- Timothy L.
- Verified HomeBuyer
- May 16, 2019
- Millville, DE
Rushing the home to settlement with a list of issues 3 pages long - just so someone could hit their quarterly agenda is absurd.
Total Score 3
Our new home in Millville, DE
- Marc F.
- Verified HomeBuyer
- May 15, 2019
- Millville, DE
I believe Beazer homes did not get a sufficient down payment. We were told to come down to Delaware and do a walk thru on Wednesday and settle on Friday. There were so many things that were not finished that we were told to come back on Saturday and close after the Saturday walk thru. We are still in the process of having things completed.
Total Score 4
Great product great customer service
- Jodie L.
- Verified HomeBuyer
- May 15, 2019
- Millville, DE
Can't say about the service we've received from Beazer Homes. Mike has been a perfect representative of what customer service should be. Couldn't be happier!
Total Score 5
Bishops Landing-Beazer Homes
- Anonymous
- Verified HomeBuyer
- November 27, 2018
- Millville, DE
I think the quality of my house is good and an explanation of the process from start to finish was good. However, my house is still not finished due to particular items promised and not delivered. There are some simple problems too that are not resolved yet either.
Total Score 3
Love my Harbor Crest Townhome!
- Tereze B.
- Verified HomeBuyer
- November 20, 2018
- Selbyville, DE
Energy efficient, attention to details and optional 5th bedroom makes for a roomy getaway for my family and friends! Love the living space and the extra large kitchen counter provides an inviting atmosphere for all ages!
Total Score 5
Overall, poor quailty
- Anonymous
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
The construction craftsmanship is very poor and the construction supervisor did not do his job to ensure that the trades did theirs
Beazer Homes responded:
Hello, thank you for your feedback. We do apologize if you have experienced any issues with your new home, and we absolutely want to work with you to improve your experience going forward. Our New Home Contact Center would be happy to assist you with any concerns. You can reach them at ...
Total Score 1
Buyers Remorse
- Matthew K.
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
After spending over $400,000 for a new home we expected to move into a completed home. Instead we will be inconvenienced for months as you come back in to fix or finish a long list of items. Not the way I wanted to move into my new home. I wish we had purchased an NV home at the other end of our block, away from the stench of the chicken farm that we weren’t suppose to smell, that our neighbors say were move in ready.
Beazer Homes responded:
We would like to thank you for submitting your feedback. This information will help improve the Beazer Experience for all of our home owners. We would also like to apologize and acknowledge the issues you have experienced. We did reach out to your local warranty representative as well as the Customer Advocate you have been working with and they both agree they want to help you in every way they can. We do know that repairs for cabinets and a few other items are currently being addressed and Daniela, your customer advocate will be in touch every step of the way. Should you ever have any questions or concerns the New Home Contact Center would also always be happy to assist you, they can be reached at 888-623-2937. Thank you again for taking the time to submit your review and we look forward to addressing your ...
Total Score 1
Loose Ends
- Elaine Z.
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
The structure, itself, is beautiful and seems to be built well. However, we had multiple appliance issues upon arrival...dishwasher and dryer were not working. Also, enclosed porch was not added until I brought it to their attention. I still am unable to have the landscaper turn off the irrigation system because the plumber did not install a certain valve. Also, I'm still waiting for sink to be installed in laundry room. I would advise any buyer to be astute and carry all of your paperwork with you for the final walk through. Also, have everything checked for functionality prior to moving in.
Total Score 4
Seamless
- Gerald H.
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
Be patient.
Total Score 5
Two Beazer Homes,
- Thomas W.
- Verified HomeBuyer
- November 13, 2018
- Millville, DE
First we bought a "Spencer 2" as a second home. We were delighted, and decided to make Bishops Landing our home. We easily sold the "Spencer 2" in days with the help of a great local Realtor and the Beazer sales office. That enabled us to move up to a new Dirickson. The large two car garage, one floor living, and spacious, bright interior are the highlights of our new full time home. We are very happy with our home in Bishops Landing.
Total Score 5
Bought the model home
- Lynne S.
- Verified HomeBuyer
- November 08, 2018
- Frankford, DE
Bought the model home with a 18-24 month leaseback. It was a seamless process and it is comforting to know that the home will be well cared for until we are ready to move in.
Total Score 5
Very happy with Beazer builders
- Brian W.
- Verified HomeBuyer
- October 03, 2018
- Frankford, DE
Everything was very professional. They hit all their deadlines, and never put any preasure on us to upgrade or spend more than we wanted to spend. They house is great, and we love the Estuary. Highly recommend them.
Total Score 5
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