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- Orlando, FL
Beazer Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Beazer Homes.
Read all 244 verified reviews from homeowners that built a new home with Beazer Homes in the Orlando area. Orlando homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Orlando Area
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Customer Reviews
Poor building quality
- Christian C.
- Verified HomeBuyer
- August 30, 2020
- Kissimmee, FL
Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.
Beazer Homes responded:
Thank you for the feedback as we will use this information to continuously improve our service. We want you to know we are always here to assist in any way we can, and encourage you to reach out to us with any questions or concerns you may have in the future. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 2
Beazer Homes - 2 STARS - ALL UNITS NEED TO HAVE A 24 HOUR GUARD WHO CAN BE
- Gloria B.
- Verified HomeBuyer
- June 13, 2020
- Orlando, FL
2 STARS - ALL UNITS NEED TO HAVE A 24 HOUR GUARD WHO CAN BE CALLED ON IN TIME OF EMERGENCY . CURRENTLY THERE IS A NOISE GOING OFF IN UNIT 4206 - WHICH IS UNOCCUPIED AND THERE IS NO ONE TO CALL WHO CAN GO IN AND SEE WHAT THE PROBLEM IS. THIS IS NOT ONLY UPSETTING BUT POTENTIALLY VERY DANGEROUS.
Total Score 2
In our home two months and still not complete
- Brian F.
- Verified HomeBuyer
- February 20, 2019
- Windermere, FL
We closed on our new Beazer home on December 31. It has been nearly two (2) months since we closed on our home and we still have a punch list with 15+ items that need to be addressed... from painting to floor fixes to stained grout in our bathrooms. The overall home construction seems to be good, but the attention to detail, quality of work, and respect for the new homeowners by the trades (i.e., painters, drywall, framers, etc.) is badly lacking. When we moved in the house had not even been cleaned, and we even had urine stains on one of our bathroom toilets. Buyer beware, do not close on ...
Beazer Homes responded:
We would like to thank you for your feedback. We also would like to apologize for any issues you have experienced with your new home. We reviewed you original closing paperwork and show you signed off all work as completed. However, we are always here to address any concerns you may have. Please feel free to reach out to the New Home Contact Center at 888.623.2937, any ...
Total Score 2
Beautiful home, lot less quality product than expected
- Laura S.
- Verified HomeBuyer
- February 13, 2019
- Orlando, FL
All looks good before closing, then you find that you have a lake on each side of the home, your electrical box is not working, chipping tiles, cheap pavers. These are things that eventually will cost a lot of money to replace in the long run. The homeowner should expect to re-do all flooring, outside paint, pavers electric box and much more in less than most newly built homes. Very disappointing - great service from the field but the horrible product in general. If they could have found any other way to save money they would have.
Beazer Homes responded:
Thank you for sharing your experience with us! We truly appreciate you taking the time to provide us with such valuable information. We would like to apologize for any issues you have experienced. When you reach out to our New Home Contact Center we open a service request for all warranty items. We do show all of the cases you have submitted to us have been resolved. Should you have any future questions or concerns please feel free to contact the New Home Contact Center at 888.623.2937, or you can visit beazer.com/warranty. Thank ...
Total Score 2
Beazer has deteriorated big time
- Bharat D.
- Verified HomeBuyer
- October 23, 2024
- Kissimmee, FL
I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent
Beazer Homes responded:
The feedback we receive from our homeowners is vital for our continued growth, Bharat, and I thank you for sharing additional details about your experience. None of us at Beazer want the new home journey to be anything other than perfect, but when hiccups occur, it is always heartening to hear the local team jump into action to resolve any concerns. I am thrilled your team has created lemonade out of lemons and if there is ever anything I can do to be a part of the continued success, do not hesitate to contact me at 888-623-2937. – Manny ...
Total Score 1
Marcela
- Marcela C.
- Verified HomeBuyer
- July 05, 2024
- Minneola, FL
I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my ...
Beazer Homes responded:
Thank you for sharing with us, Marcela. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. We apologize for the misunderstanding when our VP of Sales listened to your frustrations and attempted to put himself in your shoes and shared his own closing experience. He did not intend for that sharing to be misconstrued as a suggestion for the customer’s family to sleep on the ...
Total Score 1
Bad ac bad
- Anthony S.
- Verified HomeBuyer
- August 10, 2023
- Kissimmee, FL
AC PROBLEM!!!!!! Unit to small !! Solution ASAP
Beazer Homes responded:
Thank you for bringing this to our attention, Anthony. We're sorry to hear you've been having trouble with your air conditioner, but are glad to see your team at Pennyroyal has been able to assist you in working toward a solution. Should you have any questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. - Roland ...
Total Score 1
Buyers Beware- Beazer sends back bad reviews
- Manuel G.
- Verified HomeBuyer
- May 10, 2022
- Minneola, FL
Beazer unfortunately did not like my first review and sent me a notification to redo it. So I dropped it from 2 stars to 1. Plain and simple, the process was a nightmare. Beazer had a ton of mistakes throughout the process and then wanted to penalize me for it. I brought up an issue 3 months before closing and they waited till the month of closing to tell me they can’t get it fixed in time, and that I can either move back the closing date another month or accept it as is with minimal contribution. Then after closing I had a ton of issues that still are not resolved. I am still waiting for ...
Beazer Homes responded:
Thank you for your feedback, Manuel. We apologize that we did not receive your initial review. The third-party company that processes these will occasionally send a review back if there are modifications that need to be made. With that said, we want you to know that we truly value all feedback provided. We see that your local Beazer representative has submitted several warranty requests on your behalf. We would like to encourage you to feel free to reach out to our New Home Contact Center should you have any other items that need attention. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Thank you for allowing us to work with you and try to remedy your experience. - Roland ...
Total Score 1
Beazer Homes - Bad and bad, disappointed.
- Hernady C.
- Verified HomeBuyer
- December 09, 2021
- Kissimmee, FL
Bad and bad, disappointed. many flaws and details.
Beazer Homes responded:
Hernaday, we are sorry to hear this and would like to help. We missed you today but our New Home Contact Center is here and available at any time to assist you with your warranty concerns. Please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 1
Poor workmanship
- Richard K.
- Verified HomeBuyer
- July 07, 2021
- Orlando, FL
After only 2 months, we have cracks in the walls. Our insinkerator is broken. After 19 days, still no response to warranty claim. A/C vents have been falling off the ceiling, and ceiling looks water stained. The ceiling was uneven in the master bedroom, but that was finally resolved after waiting a long time. Very Disappointed!!
Beazer Homes responded:
Richard, we thank you for reaching out to let us know about the concerns you are having with your home. We understand that delays in services for a new home are frustrating, and we apologize for your experience. In checking in on the items you have mentioned, we were happy to see that your disposal and drywall repairs have been completed and our team is working to coordinate your final item. If you have any questions about your services or need to submit any additional claims, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
No service after the sale
- David T.
- Verified HomeBuyer
- May 04, 2021
- Orlando, FL
Purchased a new home with Beazer and asked for a few warranty issues to be taken care of, this has been going on for over a month with no response. House has settlement cracks and was told it was stucco, the inside of my garage is not stucco with those same cracks.
Beazer Homes responded:
Thank you for bringing this to our attention, David. We would like to apologize for the delays you have experienced and appreciate you providing our team the opportunity to assist with your warranty items. Our Moss Park Preserve Customer Care Team will continue to work with our trade partners to address your reported warranty concerns. - Daniela ...
Total Score 1
Absolutely Terrible Home Buying Experience
- Otis C.
- Verified HomeBuyer
- April 27, 2021
- Orlando, FL
I would leave zero stars if it allowed me to. Its been an overall bad experience. Beazer started with a lack of communication. We never knew what was going on during the building process and it’s now clear why we did not. The company was hiding its poor workmanship. Beazer completely rushed through building and their work shows. Now that the house has been completed, we have yet been able to move in comfortably because of the problems that still remain. To name a few of the over 100 documented issues noted by us and our third party building inspector, let’s start with these. Immediately after ...
Beazer Homes responded:
Otis, Beazer Homes prides itself on providing a quality home while delivering outstanding care to its homeowners. We are sorry to hear that we have not met your expectations with your new home and building experience. Our team will continue to address your warranted concerns and coordinate with our trade partners around the remodeling work being completed by outside contractors. Please know that we are here to assist and can be reached at nhcc@beazer.com or 888.623.2937 for any future warranty claims. - Daniela ...
Total Score 1
Bad for the little things
- Brian B.
- Verified HomeBuyer
- April 30, 2020
- Orlando, FL
Will they build you a house? Yes. Will they miss the little things they shouldn't? Also yes. Here's some examples: Tons of paint drops on your floor because they're in a rush to fix paint mistakes they made weeks back and it's 3 days out from closing Failing make good on their promises to get you a $600 giftcard you're owed because they put the wrong model of appliance in the contract and got you "upgrades" instead, for TWO MONTHS after closing. Putting in several one-way light switches upside down. Price gouging you on carpets, you pay for a whole house but get it only in 1/4 of the ...
Total Score 1
Poor Quality Control and Construction Supervisor has no control about quality of work
- Charan S.
- Verified HomeBuyer
- February 11, 2020
- Windermere, FL
Everything is left to sub contractors and their vendors, no control by construction supervisor as he may be handling too many jobs, response to customer questions during construction is very negative and try to reply as that is standard in Central Florida as labor shortage, Pressure test on water pipes not done properly and resulted in water leaks under the concrete slabs even after four days of purchase.
Total Score 1
Experience Poor
- William M.
- Verified HomeBuyer
- September 13, 2019
- Windermere, FL
Poor customer Service things promise that we’re not done things need to be done and they are ignoring us the builder treats Homeowners poorly. My suggestion is if they promise the homebuyer you need to get it in writing as they will not follow through they still need to fix our pavers which have paint all over them both on most of the driveway and the front porch or microwave is faulty there are chipped tiles everywhere that you don’t see unless you live in the house but now they won’t fix them because we did not see it before hand Which is almost impossible the entire experience has been a ...
Beazer Homes responded:
We would like to thank you for your review! At Beazer, we aim for an outstanding experience for all of our homeowners and we apologize if yours fell short. All items in your home will be warranted as outlined to you however, we cannot warrant improvements or additions installed by homeowners. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Difficult to work with
- Catherine S.
- Verified HomeBuyer
- April 03, 2019
- Windermere, FL
Since we have moved in we have had several issues in the home that require repairs. Almost every vendor has either no showed us or showed up on the wrong day when no one was home to let them in. It’s extremely frustrating to have to take time off work and then have the person not show up. We have been in our home over a month and still have several issues that still need to be addressed.
Beazer Homes responded:
Thank you so much for your review. We would like to genuinely apologize for any and all issues you have experienced with our vendors and we will be addressing them. We do ask that you continue to report any concerns that you may have with your home, to the New Home Contact Center at 888.623.2937. We want to make sure your Beazer Experience going forward is a great ...
Total Score 1
Good design, but poor quality and design
- Matthew R.
- Verified HomeBuyer
- December 20, 2018
- Clermont, FL
Do not buy a Beazer home. They are poorly built and the after-sales service is non existent. Once the house is closed on, they are unresponsive and do not care about warranty-related issues.
Beazer Homes responded:
Hello, thank you for submitting your review. We appreciate the time your took to submit this feedback to us. We also truly apologize for any issues you have experienced regarding your new home. We have researched all documentation regarding your home and do show several warranty request have been submitted and addressed. We can only imagine how frustrating additional repairs can be but we do want to help and correct any concerns your may have. Should you have any questions or concerns in the future please let use know by calling the New Home Contact Center at 888-623-2937. You can also send us an email at NHCC@beazer.com. Thank you ...
Total Score 1
Never again
- Anonymous
- Verified HomeBuyer
- November 24, 2018
- Oviedo, FL
We purchased with Beazer 24 years ago in NJ. We had hoped they had improved and tried again. We should have known better.
Beazer Homes responded:
Thank you for taking the time to share your experience. Your feedback will contribute to helping us improve and support our team and homeowners. We would like to apologize for any issues you have experienced with your home. We researched your account history and show all warranty claims submitted by you, and inquiries submitted by Judy via Facebook have been addressed by the Orlando warranty team. We are more than happy to continue addressing your concerns, so please call the New Home Contact Center anytime, at ...
Total Score 1
Grey Stone Redwood
- Ibrahim G.
- Verified HomeBuyer
- November 13, 2018
- Orlando, FL
We have had problems from day 1. The electrical was bad. Water sprinklers in front of the garage don’t work. My driveway is uneven and needs immediate attention. My garage door doesn’t close properly. Lies after lies. We had 4 builders. All said we want you to be happy. I would of never closed on this house with what I’ve been through. Contractors do a lousy job and we have to redo the work. Nobody should have to go through this. I can’t even enjoy the house because someone is always working on something or rescheduling. There’s a lot that Beazer doesn’t disclose. Very shady. Between the ...
Beazer Homes responded:
Thank you for your feedback. We do apologize for any issues you feel you have encountered. We checked the original closing paperwork you signed and none of the items mentioned in your review were listed by you in the final walk through. However, we do show all warranty claims you have submitted since closing on your home have been addressed. We are always more than happy to address any concerns you may have, thank ...
Total Score 1
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