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- Orlando, FL
Beazer Homes Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Beazer Homes.
Read all 244 verified reviews from homeowners that built a new home with Beazer Homes in the Orlando area. Orlando homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Orlando Area
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Customer Reviews
Beazer Homes - Working with Nick was great but once we moved in and are finding
- Nicole M.
- Verified HomeBuyer
- November 10, 2020
- Orlando, FL
Working with Nick was great but once we moved in and are finding things under warranty has been frustrating at times.
Beazer Homes responded:
Nicole, we are sorry to hear about the frustrations with your new home, and thank you for bringing this to our attention. We have discussed this with our Orlando Customer Care Team and were glad to hear that Francisco will be working with you to ensure these items are addressed. Please do not hesitate to reach out to our New Home Contact Center if you have any questions or additional concerns at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 4
One of the Better Home I've owned so far
- Fariborz I.
- Verified HomeBuyer
- July 27, 2020
- Orlando, FL
House is very Energy Efficient, Workmanship is good, Just like any other new house there were few Issues here and there but level of service I recieved after I bought the house is what made it all worth it. Gary the Project Manager that helped us fix everything was the best!!
Total Score 4
Excited about our new home
- Rafael R.
- Verified HomeBuyer
- March 31, 2020
- Orlando, FL
We love our home and community. Beazer knocked others out of the park with Belle Vie! It’s quaint and feels very exclusive with the small number of homes. The location is very conveniently located. We are happy to have found it.
Total Score 4
Deadline Met
- Pedro N.
- Verified HomeBuyer
- February 20, 2020
- Windermere, FL
A troubled start, as Beazer gave up the sale, but after interference from our broker, the work was completed on time, with a good finish and support from the builder! We are satisfied and happy because we paid the fair price for an excellent house.
Total Score 4
Beazer Homes - You need used better painting for the house
- Alberto F.
- Verified HomeBuyer
- January 14, 2020
- Kissimmee, FL
You need used better painting for the house
Total Score 4
Reserve Sawgrass
- Mario B.
- Verified HomeBuyer
- August 11, 2019
- Orlando, FL
Overall a good buying experiences little of dropping the ball when the Beazer sales contact was changed. Never heard from the the sales person
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this valuable feedback to us. From the experience you shared, it looks like we have areas that need improvement and we apologize your experience was not a great one; please know that the details you shared will be used to aid us in achieving this. Additionally, if you have any questions or concerns, please know that our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 4
Great Customer Service; Rushed Construction
- Jose J.
- Verified HomeBuyer
- November 14, 2018
- Orlando, FL
Pros: -Great interaction with all Beazer employees. -Addressed all my concerned. Cons: -Rushed constructing my house so there are too many issues I've had to open warranty request for.
Total Score 4
Good.
- Ramon R.
- Verified HomeBuyer
- September 14, 2024
- Orlando, FL
Angela was instrumental in preparing for move in. She was attentive to detail and ensured the unit was ready for move in. Despite delays in closing date, she truly made a difference once the unit was ready.
Total Score 3
Lot of issue
- Ivan G.
- Verified HomeBuyer
- August 15, 2023
- Kissimmee, FL
when we came the first time to see the model home one thing, the mention was the quality of finishing. was superior from other companies. but when we moved, we found out a lot of issues. the first issue was the AC was not cooling enough need to rum almost 24/7, second issue was a leak in the ceiling not to mention this house id two storage units. the third issue was cool air coming out of the walls also some hosebit outside is clogged. and other minus issue.
Beazer Homes responded:
Ivan, thank you for taking the time to share this review with us. We're sorry to hear that you've had some items of concern. Beazer prides itself on building homes with quality products you can enjoy for years. We're glad to see that your local customer care team has been able to work with you to help resolve these concerns. Should you have any questions for us, please feel free to reach our New Home Contact Center at (888) 623-2937. - Roland ...
Total Score 3
Long wait, many mishaps, low quality
- Hans G.
- Verified HomeBuyer
- October 19, 2021
- Orlando, FL
We have invested more than half a million dollars into our new home, expecting quality finishings. We chose Beazer because they seemed to be an experienced quality builder, even in COVID impacted times. Sadly, after waiting almost 4 months longer than originally expected, the results are not impressive. Missing insulation, bad plumming, very low-quality paint job, poor water drainage, crooked walls, A/C issues, loose wall fixings, among others. They are covering most issues with the warranty, and I get that COVID has impacted our lives, but for such an expensive investment, things should not ...
Beazer Homes responded:
Hans, we hold ourselves to a high standard for our construction practices and do not take the investment you have made in your home lightly. We are saddened that we have not met your expectations and would like the opportunity to help. We see that our local warranty team is working with you to address your concerns but should you need anything else, our New Home Contact Center is here for you. They can be reached at (888) 623-2937, or via email at nhcc@beazer.com. - Joanna ...
Total Score 3
Beazer Homes - In general terms, the house and the floorplans are beautiful.
- Carolina O.
- Verified HomeBuyer
- May 11, 2021
- Orlando, FL
In general terms, the house and the floorplans are beautiful. But the lack of attention to detail is sad. I received my house with a lot of missing finishes, like cabinets, floors, paint, etc, Yes, the builder is scheduling people to come and fix things, but that is not the ideal way to buy and receive a brand new house! Also, the told me that the amenities and pool would be built in March 2021, it is now May and nothing has been initiated, very disappointed. The community lacks of lighting for the night time, the mailbox is uncovered.
Beazer Homes responded:
Thank you for letting us know about your experience, Carolina. We understand that touch-ups needed on a new home can be frustrating. We appreciate you allowing our Customer Care team the opportunity to address these items for you. Please know that your feedback has also been shared with our team at Moss Park Preserve. If you have any questions or warranty needs in the future we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
There were lots of issues with the house.
- Dawrin E.
- Verified HomeBuyer
- April 20, 2021
- Kissimmee, FL
Make sure you double check your house at clousing.
Beazer Homes responded:
I want to thank you for speaking with me the other day, Darwin. I appreciate you taking the time to discuss your concerns. The local team and myself are excited to continue to work together to create a lasting relationship and we are so excited to have you at Marbella! - Megan
Total Score 3
Moe was great!
- Juan C.
- Verified HomeBuyer
- January 27, 2021
- Orlando, FL
During the process of construction I visited the house a couple of times and some of the materials used for the framing were in bad shape and were not replaced. The different contractors do not respect other people's job and cause some damages to the work already done, paint job is bad and they installed my bath tub with a lot of dirt underneath and when I informed the inspector about it he stated it was to support the tub, but I have never seen anything like that in my previous new homes and nothing was done about it. The floors on the second floor are not leveled and when I installed ...
Beazer Homes responded:
Juan, it was a pleasure speaking with you today. We again appreciate you bringing your concerns to our attention and look forward to working with you to address the items. A new warranty claim has been opened for you and your local Customer Care Representative will be following up with you shortly. Thank you. - Daniela ...
Total Score 3
Digging a little deeper may have resulted in a different choice
- Cheryl D.
- Verified HomeBuyer
- January 27, 2021
- Orlando, FL
To someone just driving by or visiting the area for their child/grandchild’s tennis/soccer match, the Gatherings would appear as a really nice place to live, and don’t get me wrong, it is a nice place to live. However, as the old saying goes, don’t judge a book by its cover, this can, to a certain degree, be applied here. The value of your purchase here might be lower than you’d think and expect. There seems to be a lot of shoddy or cheap work that’s been done (in our unit anyway) which, in some other “new” dwellings might be acceptable, but for what we agreed to pay here, that should not ...
Beazer Homes responded:
Cheryl, thank you for making us aware of the concerns you have encountered while transitioning into your new home. What you have described is not the experience we hope to provide at our Gatherings at Lake Nona community. We would like to help ensure that any pending items are addressed and will be reaching out to you to offer our assistance. - Daniela ...
Total Score 3
Lot #45
- Hector V.
- Verified HomeBuyer
- September 29, 2019
- Oviedo, FL
It has NOT been smooth sailing with Beazer. We have had many post move problems with the house, especially the broken water main. The time to resolve these issues has been longer than expected. There are still some pending issues to resolve. This is less than two into a brand new home.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Good overall
- Anonymous
- Verified HomeBuyer
- August 06, 2019
- Orlando, FL
Working with Beazer was good overall with communication throughout. After moving we see that somethings were not completed as nicely as expected at what seems to be a bit of quantity over quality with new homes being built. Nothing too major but the final product should be better presented.
Beazer Homes responded:
Thank you for your feedback! While we are very happy to hear the communication with our team was good; from the experience you shared, it looks like we have areas that need improvement. Please know that the details you shared will be used to aid us in improving the Beazer experience for all of our homeowners. Additionally, if you have any questions or concerns, our New Home Contact Center is there to help, they can be contacted at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your ...
Total Score 3
Quality home, frustrating process
- Charles J.
- Verified HomeBuyer
- January 29, 2019
- Oviedo, FL
Inaccurate and hard to obtain completion date. Sales is overly optomistic and got a runaround on details. Misinformation on appliances at design center.
Total Score 3
Better Quality Control of contractors
- Esther W.
- Verified HomeBuyer
- January 22, 2019
- Orlando, FL
Been here almost 2 months. Still waiting for minor things to be fixed
Total Score 3
KEEP AN EYE OUT
- Raul L.
- Verified HomeBuyer
- November 08, 2018
- Orlando, FL
Make sure you keep notes throughout the process, ask plenty of questions. If you don't understand something you are ask to sign don't sign it.Beazer does a well built house just have to stay on top of the Contractor in charge of your house , they seem to take things for granted, I'm still dealing with issues after two months of closing ,that should have been taken care of before closing.
Total Score 3
A/c hasn't worked properly since day 1
- Denise C.
- Verified HomeBuyer
- January 07, 2023
- Kissimmee, FL
I purchased a home in Osceola County, Florida. Located at PennyRoyal, Florida 34744. The reason for the email is that I am very dissatisfied and frustrated with the way your company is handling my non-working AC issue. I purchased and closed my home in October 25th 2022 and my AC is still not working. This issue was acknowledged during the first walk (shame on me for closing in good faith)and the sales agent/construction promised me the issue would be resolved before I close. It’s been several months since I closed on my new home and I still have not been able to move in or enjoy my new ...
Beazer Homes responded:
Denise, we appreciate you sharing your experience with us. While we are sad to see your experience with your new home has not been to your satisfaction, we are happy to see your local warranty team has been actively working with to help resolve your concerns. Should you have any questions for us, please feel free to reach us at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Best wishes to you and yours. - Roland ...
Total Score 2
Marty
- Martin D.
- Verified HomeBuyer
- November 22, 2022
- Orlando, FL
The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.
Beazer Homes responded:
Thank you for sharing your experience with us, Marty. While we are thrilled you love your new home, we also apologize for any confusion during the closing process. We know a new home journey has many moving parts and coordinating your move can be frustrating. Please know we are always here to help should you have any questions or concerns in the future. Our New Home Contact Center can help you as you settle in. They can be reached via phone at 888-623-2937 or via email at nhcc@beazer.com. We look forward to building a stronger relationship and welcome you to Lake Nona. - Megan ...
Total Score 2
Sales Guy Disappeared - Confusion Through Closing - Warranty Mystery
- John S.
- Verified HomeBuyer
- August 10, 2021
- Orlando, FL
Our sales rep disappeared once we signed the contract, which delayed closing by weeks. Never heard from the original "closing agent" rep from Beazer until I escalated. Team took over to push the closing forward. Warranty is a mystery. At closing the closing team had no idea of the process to notify HOA - I had to reach out to them via escalation. I notified Beazer that the closing process was terrible, hopefully that will improve. HOA management company is strong - so that has been a good experience.
Beazer Homes responded:
John, we appreciate your feedback and have shared your experience with our team. We are always looking to identify opportunities where we can improve. Clear communication is crucial in providing our homeowners with the exceptional home-building journey we strive to deliver. Please know that we are here to help and can be reached anytime through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Thank you. - Daniela ...
Total Score 2
Beazer Homes - We found that the house has many issues, AC stopped working 4
- Edwin R.
- Verified HomeBuyer
- June 29, 2021
- Minneola, FL
We found that the house has many issues, AC stopped working 4 weeks after closing date, AC tech found a towel inside of AC, water pressure low due to rocks and glue on pipes, no attic lid, laundry room is very hot and there is condensed water in AC vent. Inspectors need to pay more attention to details, customer service reps need to follow up until completion at this point attic lid and the wall opened to fix the water pipes still without paint.
Beazer Homes responded:
Edwin, we apologize for the HVAC concerns and the related delays you have encountered. We want to make sure that the finish paint is addressed. We are here to assist but were unable to reach you by phone. Please contact us when you have a moment at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Beazer Homes - Make sure you get your inspection performed.
- Rita T.
- Verified HomeBuyer
- March 02, 2021
- Minneola, FL
Make sure you get your inspection performed. Many things wrong or badly done in house.
Beazer Homes responded:
Rita, we apologize for any issues you are experiencing with your home. We want to make sure that your concerns are addressed and get things taken care of as quickly as possible. We missed you today but please give us a call when you have a moment. We can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Thank you. - Daniela ...
Total Score 2
inconsistent communication and resending documents several times
- Anonymous
- Verified HomeBuyer
- November 02, 2020
- Orlando, FL
Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!
Beazer Homes responded:
Thank you for bringing this to our attention. We understand this must have been frustrating and we apologize for any miscommunications during your home building process. Please know that your feedback has been forwarded to our Orlando area leadership team and will help us provide a better experience to our future homeowners. - Daniela ...
Total Score 2
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