Beazer Homes Reviews in Orlando, FL

Since the first day we were interested building with Beazer the sales rep (new home consultant) was super informative and promptly answered our questions and concerns. Following going under contract, our builder became our primary contact and was very receptive of our concerns that arose and promptly addressed them. Furthermore, the builder maintained a good communication channel between us and our sales rep and as a team our house was completed with little delay. One critical point of feedback would be a recommendation to Beazer to contract higher quality sub contractors. Perhaps it is the region we are in (central Florida) that hosts a variety of lesser quality subcontractors but regardless of the region I encourage Beazer to scout out better subs which in turn would lead to higher customer satisfaction thus leading to more positive reviews and word-of-mouth to new potential customers. ... More

I haven’t been able to meet my warranty contact. Fixes around the house I’ll still pending three months after I moved in. Needs to have a better turnaround time in taking care of a new homebuyers. Thank you

Carmen went beyond in helping us achieve our goals. very thankful for her and her help

there were things pending but, our builder made sure they were done.

Working with Nick was great but once we moved in and are finding things under warranty has been frustrating at times.

House is very Energy Efficient, Workmanship is good, Just like any other new house there were few Issues here and there but level of service I recieved after I bought the house is what made it all worth it. Gary the Project Manager that helped us fix everything was the best!!

Frequently told when the condo would be ready only to find out delay after delay......after a year and a half they were finally ready to move in. Be straight forward and tell the customer based on the experience with the first six buildings and accurate estimate for completion. I lost thousands in rental costs based on their bad information. Their title company is the worst of the ten or so I've worked with. The company designated to manage the HOA is too large and terribly inefficient. I nicknamed their rep on site "Ghost", never heard any resident have anything good to say about his work. Eventually he was fired. On the good side, it appears that the condos are well built and the company is quick to step up and fix any problems. Overall if I had a choice I would be hesitant to go with Beazer again. ... More

From the first viewing of the model units to the Closing Day, there were three different sales people involved; however, two of them periodically emailed progress photos that were helpful. Generally, there was an overall lack of pertinent information and follow-through. The quality of the build was explained in detail during a construction progress site visit but at the end, there was a distinct cutting of corners in the details and interior finishes that are sadly outdated; yes, this is a 55+ community but not all of the buyers are from our grandmother's generation.

Angela was instrumental in preparing for move in. She was attentive to detail and ensured the unit was ready for move in. Despite delays in closing date, she truly made a difference once the unit was ready.

when we came the first time to see the model home one thing, the mention was the quality of finishing. was superior from other companies. but when we moved, we found out a lot of issues. the first issue was the AC was not cooling enough need to rum almost 24/7, second issue was a leak in the ceiling not to mention this house id two storage units. the third issue was cool air coming out of the walls also some hosebit outside is clogged. and other minus issue.

We have invested more than half a million dollars into our new home, expecting quality finishings. We chose Beazer because they seemed to be an experienced quality builder, even in COVID impacted times. Sadly, after waiting almost 4 months longer than originally expected, the results are not impressive. Missing insulation, bad plumming, very low-quality paint job, poor water drainage, crooked walls, A/C issues, loose wall fixings, among others. They are covering most issues with the warranty, and I get that COVID has impacted our lives, but for such an expensive investment, things should not be like this. ... More

In general terms, the house and the floorplans are beautiful. But the lack of attention to detail is sad. I received my house with a lot of missing finishes, like cabinets, floors, paint, etc, Yes, the builder is scheduling people to come and fix things, but that is not the ideal way to buy and receive a brand new house! Also, the told me that the amenities and pool would be built in March 2021, it is now May and nothing has been initiated, very disappointed. The community lacks of lighting for the night time, the mailbox is uncovered.

Make sure you double check your house at clousing.

During the process of construction I visited the house a couple of times and some of the materials used for the framing were in bad shape and were not replaced. The different contractors do not respect other people's job and cause some damages to the work already done, paint job is bad and they installed my bath tub with a lot of dirt underneath and when I informed the inspector about it he stated it was to support the tub, but I have never seen anything like that in my previous new homes and nothing was done about it. The floors on the second floor are not leveled and when I installed laminate flooring I needed to pay extra to get it corrected. The pavers in the driveway are spilled with, paint and debris from construction plus grease possibly from the cars of the workers parked on it, the inspector stated he will have them clean for me on the day of closing and he never send anyone to take care of it, the garage floor is all cracked. They only accept calls under warranty issues for functional repairs only. ... More

To someone just driving by or visiting the area for their child/grandchild’s tennis/soccer match, the Gatherings would appear as a really nice place to live, and don’t get me wrong, it is a nice place to live. However, as the old saying goes, don’t judge a book by its cover, this can, to a certain degree, be applied here. The value of your purchase here might be lower than you’d think and expect. There seems to be a lot of shoddy or cheap work that’s been done (in our unit anyway) which, in some other “new” dwellings might be acceptable, but for what we agreed to pay here, that should not even be an issue. Yes, it is Lake Nona and everything is pricey, and we wanted to settle in a safe neighborhood that’s convenient to almost everything, but one would expect quality from a well known builder like BEAZER. Shoddy workmanship aside, dealing with a Property Manager that would rather shift blame or go the “quick fix” route or just completely brush it off, rather than address a complaint or concern, has been frustrating, Something we don’t need added to the stress of the adjustment of moving from a freestanding home to a condo in the midst of a pandemic. And added to that, this pandemic has caused a large percentage of the senior residents in a panic, resulting in a somewhat more stressful environment. As residents of a 55+ community, we have “expectations”, although modified due to the current circumstances, and there will be issues that would be challenging to take care of but we do not appreciate condescending or patronizing responses when voicing our concerns. I am pretty sure most, if not all, residents here are all professionals and would appreciate to be dealt with professionally as well. Anyway, doing your homework is always a sound advice, but digging deeper before making such a lifestyle change or even picking a builder is probably more prudent. ... More

I purchased a home in Osceola County, Florida. Located at PennyRoyal, Florida 34744. The reason for the email is that I am very dissatisfied and frustrated with the way your company is handling my non-working AC issue. I purchased and closed my home in October 25th 2022 and my AC is still not working. This issue was acknowledged during the first walk (shame on me for closing in good faith)and the sales agent/construction promised me the issue would be resolved before I close. It’s been several months since I closed on my new home and I still have not been able to move in or enjoy my new home. Not to mention that I been coming out of pocket paying for a mortgage on a home that I am yet to occupied because the AC does not work and still has not been fixed I am writing this letter in good faith hoping to get your attention on this matter and get this AC issue resolved as soon as possible. Time is of the essences as I can no longer wait patiently for this issue to be resolve, I am hoping this issue gets addressed as soon as possible. Thank you for your time and make it a great day. ... More

The communication was awful. My wife and I had to relocate to a hotel, because Beazer did not communicate the 2nd time our closing was changed. Beazer made a small attempt to compensate us, but only about half of the expense they created. The warranty department has been pitiful. The warranty guy “Steve” has no business dealing with the home buyer. His supervisor “Ryan” has made no attempt to get in touch with us. He is either unaware of our issues, or he doesn’t care! Neither is acceptable. The good news is, we do like our home.

Our sales rep disappeared once we signed the contract, which delayed closing by weeks. Never heard from the original "closing agent" rep from Beazer until I escalated. Team took over to push the closing forward. Warranty is a mystery. At closing the closing team had no idea of the process to notify HOA - I had to reach out to them via escalation. I notified Beazer that the closing process was terrible, hopefully that will improve. HOA management company is strong - so that has been a good experience.

We found that the house has many issues, AC stopped working 4 weeks after closing date, AC tech found a towel inside of AC, water pressure low due to rocks and glue on pipes, no attic lid, laundry room is very hot and there is condensed water in AC vent. Inspectors need to pay more attention to details, customer service reps need to follow up until completion at this point attic lid and the wall opened to fix the water pipes still without paint.

Make sure you get your inspection performed. Many things wrong or badly done in house.

Builders are good, but staff must be in better integrity and coordinate their communication systems so as to not send the same documents 3-4 times. It held up the home buying process and creating many inefficiencies throughout. We like our home!

Selling experience was good. Building guidance throughout the process is was average. But the main reason I’m giving a 2 star rating on a respectable and reputable builder as Beazer is for the poor quality finish. We are happy for our beautiful home but extremely disappointed by the quality given in such a costly house.

I had a sales manager named Kevin who threatened me every step of the sales process. It was a very painful experience. I will never ever buy a home from Beazer again. On the contrary the service team has been excellent

I had with Beazer Homes. On 03/05/2024 I was scheduled to sign documents at the title company. However, upon arrival, I had to wait for an unacceptable seven hours due to the fact that Beazer Homes had not provided the necessary survey documents. This delay not only caused significant inconvenience but also resulted in unexpected expenses amounting to several thousand dollars. The situation was further exacerbated by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. His response to the issue was dismissive and lacking in courtesy, which only added to my frustration and disappointment. The situation was made even worse by the unprofessional and rude behavior of Kevin Dixon, the Beazer Homes Sales Director. YES! AGAIN! His suggestion that we “sleep on the floor because we had a house” was incredibly insensitive and dismissive, particularly considering that we had no furniture, not even a bed for my two little kids. As a customer, I expected a higher standard of service and professionalism from a company of Beazer Homes' standing. I trust that you will address these issues promptly and take the necessary actions to prevent such occurrences in the future. I look forward to your response and a resolution to this matter. ... More

AC PROBLEM!!!!!! Unit to small !! Solution ASAP