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- Atlanta, GA
Beazer Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Beazer Homes.
Read all 322 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Atlanta Area
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Customer Reviews
Beazer Homes - The floorplans offered are great and spacious.
- Anonymous
- Verified HomeBuyer
- July 20, 2022
- Kennesaw, GA
The floorplans offered are great and spacious.
Total Score 4
Could have been better
- Elvis P.
- Verified HomeBuyer
- July 05, 2022
- Cumming, GA
We are not fully happy with the finishing details. For instance, wooden material was not cut with precision to make the joints match accurately leaving gaps that were then not filled or painted all across the doors, cabinets and baseboards. Locks and doors hardware was loosen in a couple of instances.
Beazer Homes responded:
Elvis, we're sorry to hear that your experience with your new home has not met your expectations. While we hope that every home is perfect upon move-in, we understand there may be some items that need a little extra care. We do not show that any warranty requests for the above mentioned items has been opened by you. We encourage you to reach out to our New Home Contact Center so they can help get these concerns addressed. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We are happy to assist in any way we can. - Roland ...
Total Score 4
Weekly follow up
- Gwen F.
- Verified HomeBuyer
- May 24, 2022
- Cumming, GA
Long process due to supply demand / workforce
Beazer Homes responded:
Thank you for your feedback, Gwen. We are happy to hear that you appreciated the weekly follow-up during your home build at Traditions at Herrington. Although building a home can be a process, we are honored that you chose the team at Beazer to be by your side on this journey. Should you have any questions or concerns now that you have settled into your new home, please reach out to our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Welcome to the neighborhood! - Joanna ...
Total Score 4
Beazer Homes - Overall, we are happy with the home.
- Badal A.
- Verified HomeBuyer
- April 05, 2022
- Mableton, GA
Overall, we are happy with the home. The process took much longer than expected,
Beazer Homes responded:
Badal, it's wonderful to hear that you're enjoying your new Beazer home. We appreciate your patience while we completed constructing your selected Choice Plans and options, but we apologize that it took us longer than initially expected. If there is ever anything we can help with, please remember we are only an email or call away and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you, and welcome to Vinings Summit! - Daniela ...
Total Score 4
STYLE OF HOMES - MODERN AMENITIES
- Anonymous
- Verified HomeBuyer
- December 07, 2021
- Marietta, GA
I love the design of my new home. Upon moving in, I've had to submit several repair requests due to things not being completed properly before I moved in. I'm thankful for the 1-year warranty service that Beazer offers so that I can get things repaired in a timely manner.
Beazer Homes responded:
We are thrilled to hear you love your new home design. Beazer Choice Plans allow our homeowners to personalize their main living spaces, making it a perfect fit. Our team looks forward to finishing up your items that still need our attention. Please know that we are always here to help and can be reached at nhcc@beazer.com or by calling (888) 623-2937. Thank you for choosing Beazer Homes. - Daniela ...
Total Score 4
Beazer Homes - My address does not show up anywhere, it’s non-existent.
- Victor J.
- Verified HomeBuyer
- November 16, 2021
- Woodstock, GA
My address does not show up anywhere, it’s non-existent.
Beazer Homes responded:
Thank you for bringing this to our attention, Victor. We'd be happy to look into this for you. Our New Home Contact Center can be reached at (888) 623-2937 or nhcc@beazer.com. We look forward to hearing from you. - Joanna
Total Score 4
Beazer Homes - Overall great experience and the Beazer team is very Professional
- Raheem W.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
Overall great experience and the Beazer team is very Professional
Total Score 4
The customer service of my Beazer community rep, Home builder, and design center rep
- Gregory C.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
I felt supported throughout the process and my family is proud to be apart of the crew.
Beazer Homes responded:
This makes us incredibly happy, Gregory. We believe that making the buying process easy is of the utmost importance and part of that means being there for our homeowners every step of the way. We are proud to know that our team was able to support you throughout this journey. Our New Home Contact Center is always here to rely on whenever you have questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Beazer, welcome to the neighborhood! - Roland ...
Total Score 4
Post close support to correct things was OUTSTANDING
- Henry L.
- Verified HomeBuyer
- September 30, 2021
- Roswell, GA
Beazer was not ready to close on the date they set and my first review right after closing showed horrible marks they had earned and I still feel a certain person should be fired. After close, a Sr. Director of Purchasing, Planning and Development and the Warranty Manager for my area took over. THEY WERE WONDERFUL! They fixed everything and even were finding things that needed to be fixed that my untrained eye would not find! My home now looks better than imagined. I moved from a larger and supposedly higher end builder to a Beazer property, but now I feel like I truly upgraded. We cannot ...
Beazer Homes responded:
Henry, we are saddened to hear about the delays with your closing but relieved that the team could turn it around. We strive to create a seamless transition for our homeowners and apologize that we fell short of that. Your feedback has been shared with management so that we can work to improve our practices and experience for our homeowners. Thank you for allowing us to regain your faith in us. Nothing makes us happier than to hear how excited you are to get your new home all set up! Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Joanna ...
Total Score 4
Beazer Homes - I looked forward to Antar's weekly emails good or bad.
- Lisa P.
- Verified HomeBuyer
- May 11, 2021
- Cumming, GA
I looked forward to Antar's weekly emails good or bad. I felt like he went out of his way to get answers for me when I had them.
Beazer Homes responded:
Lisa, we appreciate the recognition and will be sharing it with Antar and the whole team at Traditions at Herrington. Building a new home is exciting but can also be a little stressful. Our team is committed to being with you every step of the way and keeping you up to date on the latest progress of your new home. Thank you for choosing Beazer Homes! - Daniela ...
Total Score 4
Loved the walk through from beginning middle and end
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Austell, GA
Loved that I had three walk throughs and a thorough explanation of the process from start to finish from the builder David
Total Score 4
Attentive
- Kaaremah A.
- Verified HomeBuyer
- April 01, 2021
- College Park, GA
My overall experience with Beazer Home is good. I do love my home and certain issues are expected when it comes new builds. I appreciate the attentiveness specifically with Stephanie, Scott and Dennis. They do their best to accommodate and resolve issues that have come up even with their busy schedules and dealing with vendors to come back to fix issues. Overall I’m pleased and hope that this service continues while they are onsite.
Total Score 4
Quality homes.
- Dominique H.
- Verified HomeBuyer
- March 31, 2021
- College Park, GA
Comparing my purchase to some of my friends who purchased around the same time, I really feel Beazer builds a better product.
Total Score 4
Ease of the process
- Brian H.
- Verified HomeBuyer
- March 17, 2021
- Woodstock, GA
Beazer made it super simple to purchase my new home! From the initial showing to finance to builder walk through it was all super easy and I'm very pleased with the home.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Brian! We are committed to being there every step of the way and Mortgage Choice makes it easy to compare multiple loan offers and choose the best product for you. - Daniela
Total Score 4
Preffered lender option is easy to shop and given the best rates available in market.
- Vamshi A.
- Verified HomeBuyer
- March 16, 2021
- Cumming, GA
From the design of the house till the end of purchase, Nicole has made job easy and answered all the questions from a first time buyer.
Beazer Homes responded:
When lenders compete, you save money and get to enjoy great service along the way. Vamshi, we are thrilled that you have found a home with Beazer and that Nicole was there to make it such a great first-time home-buying experience. Welcome to the Beazer family! - Daniela
Total Score 4
Great customer service
- Emma G.
- Verified HomeBuyer
- November 10, 2020
- Austell, GA
The builder actually answered each and every call I made to them. They were extremely helpful
Total Score 4
The home councilors were awesome.
- Avinash C.
- Verified HomeBuyer
- November 05, 2020
- Cumming, GA
The finishing of the house is a bit suspect. I’d like to believe that Beazer would do much better than expected and I’m the only one. I’m some instances I can clearly see that quality of the finishing has been compromised. It isn’t big but maybe just cosmetic changes but give you a felling of ‘cutting corners’
Beazer Homes responded:
Avinash, we are happy to hear that you enjoyed working with our New Home Counselors at The Village at Herrington. However, we would like to help address the quality concerns that you have mentioned. We are here for you every step of the way and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 4
Helen Terrell's Beazer Home Experience Rating
- Anonymous
- Verified HomeBuyer
- February 04, 2020
- Marietta, GA
Our experience with Beazer homes was good overall. At the start of the home buying process and during the home material selection process we were held up and ran into a few snags and lack of communication from Beazer's end. Beazer, however recognized these issues and did their best to try and work with us in a way that could rectify the issues.
Total Score 4
Beazer Homes - Responsive and propmpt
- Jazelle E.
- Verified HomeBuyer
- November 13, 2019
- Austell, GA
Responsive and propmpt
Total Score 4
Creekside Overlook way
- Anonymous
- Verified HomeBuyer
- November 05, 2019
- Austell, GA
The experience was over all good. The GC on site was amazing and made sure he got everything done... after move in though I did see things in the quality of craftsmanship that was less then good. Far as paint splattered left behind small things, no deal breakers but it could have definitely been a lot crisper finish.
Total Score 4
Beautiful neighborhood and home- Needed more attention to detail
- Rocio B.
- Verified HomeBuyer
- November 05, 2019
- Marietta, GA
Overall we are happy with our neighborhood selection, and home elevation and plan. There have been many building and design issues that were a complete mess. They were either missed or done poorly. We actually had a pipe that was missing, which caused a leak through our master bedroom ceiling and laundry room ceiling. The drywall and paint has still not been fixed.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We are happy to hear you are happy with your neighborhood but would also like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we show all concerns have been addressed at this time. However, we want you to know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 4
Need Town Finish
- Anonymous
- Verified HomeBuyer
- August 28, 2019
- Sugar Hill, GA
Need Night street light in subdivision Street concrete cover finishing
Total Score 4
Enjoyable
- Brandon W.
- Verified HomeBuyer
- March 19, 2019
- Austell, GA
The home buying process was actually easier then anticipated. I love the fact of a walk-thru of the property month in advance.
Total Score 4
Chris is Awesome!
- Katherine R.
- Verified HomeBuyer
- November 20, 2018
- Austell, GA
He is very quick with his response and helpful. He was very nice and helped me understand some things about my home.
Total Score 4
Poor Quality
- Ashok S.
- Verified HomeBuyer
- October 18, 2024
- Kennesaw, GA
Not a well finished home. The quality of the material are compromised. The garage, wooden materials are not in a good quality. During the walkthrough it was not considered at all and the representative was just telling that is how it will be.
Beazer Homes responded:
Ashok, at Beazer Homes our homeowners are key, and your feedback is essential. My name is Beverly, and I am the corporate advocate overseeing the Atlanta area. I want to thank you for discussing your home's quality concerns with me and allowing us an opportunity to look further into this. Your local customer care team will be partnering with you this week to go over your concerns in detail. If you need further assistance, please reach out to (888)-623-2937 or customeradvocate@beazer.com. - Beverly ...
Total Score 3
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