Beazer Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Beazer Homes.
Read all 371 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Atlanta Area
371 Reviews in Atlanta Area
Beazer Homes in Atlanta Area
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Customer Reviews
Beazer Homes - Overall great experience and the Beazer team is very Professional
- Raheem W.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
Overall great experience and the Beazer team is very Professional
Total Score 4
The customer service of my Beazer community rep, Home builder, and design center rep
- Gregory C.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
I felt supported throughout the process and my family is proud to be apart of the crew.
Beazer Homes responded:
This makes us incredibly happy, Gregory. We believe that making the buying process easy is of the utmost importance and part of that means being there for our homeowners every step of the way. We are proud to know that our team was able to support you throughout this journey. Our New Home Contact Center is always here to rely on whenever you have questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Beazer, welcome to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - The Sales team did a tremendous job in updating us on the progress
- Anonymous
- Verified HomeBuyer
- October 21, 2021
- Woodstock, GA
The Sales team did a tremendous job in updating us on the progress of home construction and also ensuring a smooth closing.
Beazer Homes responded:
This is music to our ears! We're proud to hear that our experienced team at Addison Point was there for you every step of the way. We'll be sure to share your kind feedback with them. From all of us at Beazer, welcome to the neighborhood!
- Joanna 
Total Score 5
It was Personal not Business as usual!
- Jocelyn M.
- Verified HomeBuyer
- October 20, 2021
- Woodstock, GA
Angela, Stephen, and along with my family and realtor were all in from day one. We became partners and the journey was so great for me. My first home and I couldn't asked for a better than these two.
Beazer Homes responded:
Congratulations on your new home, Jocelyn! We are delighted to know that Angela and Stephen helped make this process an enjoyable one. We will be sure to pass along your kind words. Remember, our New Home Contact Center is here to help whenever you may need it. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 5
What a GREAT experience!
- Viorel M.
- Verified HomeBuyer
- October 20, 2021
- Woodstock, GA
These people are extremely knowledgeable and passionate about their work. Their caring and commitment to helping clients find solutions that are beneficial to their individual situations is a rarity.
Beazer Homes responded:
Working with integrity is at the top of our list, and that means doing whatever we can to make your new home experience an easy one. Thank you for your kind words, and welcome to the Beazer family, Viorel! - Roland
Total Score 5
Post close support to correct things was OUTSTANDING
- Henry L.
- Verified HomeBuyer
- September 30, 2021
- Roswell, GA
Beazer was not ready to close on the date they set and my first review right after closing showed horrible marks they had earned and I still feel a certain person should be fired. After close, a Sr. Director of Purchasing, Planning and Development and the Warranty Manager for my area took over. THEY WERE WONDERFUL! They fixed everything and even were finding things that needed to be fixed that my untrained eye would not find! My home now looks better than imagined. I moved from a larger and supposedly higher end builder to a Beazer property, but now I feel like I truly upgraded. We cannot ...
Beazer Homes responded:
Henry, we are saddened to hear about the delays with your closing but relieved that the team could turn it around. We strive to create a seamless transition for our homeowners and apologize that we fell short of that. Your feedback has been shared with management so that we can work to improve our practices and experience for our homeowners. Thank you for allowing us to regain your faith in us. Nothing makes us happier than to hear how excited you are to get your new home all set up! Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Joanna ...
Total Score 4
Beazer Homes - Home was not completed, home was not clean, paint was not completed
- Quincy E.
- Verified HomeBuyer
- September 28, 2021
- Roswell, GA
Home was not completed, home was not clean, paint was not completed
Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Love the Community - Many Issues with the Home
- Rebeccah G.
- Verified HomeBuyer
- September 21, 2021
- Woodstock, GA
Overall happy with my purchase - but several outstanding problems .I was very frustrated by the poor communication about delays during the building process. My closing date was changed twice - once with less than 48 hours notice. The finishes in the home are poor - lots of grout on counters, sloppy painting, exposed nails on the balcony, etc. I felt pushed to sign off during the final walk through under the threat that my closing would be delayed again if I kept pushing for the home to be properly completed. My smoke alarm system has malfunctioned 4 times in 6 weeks. Thankfully, the ...
Beazer Homes responded:
Rebeccah, we appreciate your feedback and would like to apologize for the concerns that have come up with your home and the delays you experienced. We strive to deliver excellence both in quality and service. And while we understand that we have fallen short of this for you, we look forward to turning your experience around. Please know that we are always here to help with any questions or concerns you may have. - Daniela ...
Total Score 3
Professionalism, friendliness, and ease of process.
- Malcolm J.
- Verified HomeBuyer
- September 14, 2021
- Marietta, GA
Excellent builder with top notch staff and home quality.
Beazer Homes responded:
Thank you so much for allowing us to be part of your new home-building journey, Malcolm! It is wonderful to know what a great job our team at The Park at 1850 is doing, and we appreciate you taking the time to share. - Daniela
Total Score 5
House not fully completed
- OLIVER T.
- Verified HomeBuyer
- August 31, 2021
- LAWRENCEVILLE, GA
House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.
Beazer Homes responded:
Oliver, we appreciate you reaching out regarding the pending concerns with your home. Our goal is to have all identified items completed before your move-in day. We apologize that this did not occur and that you have experienced additional delays in having things addressed. Please know that we are here to help and that our team will continue to assist you through our warranty services. We attempted to contact you today to make sure we have noted all of your pending concerns. If we have missed anything or you have any questions, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Beazer Homes - Very good customer service.
- Ameziane H.
- Verified HomeBuyer
- August 19, 2021
- Acworth, GA
Very good customer service. Nice area
Total Score 5
Beazer Homes - Beazer has a pretty strong process and produces a quality home.
- Todd H.
- Verified HomeBuyer
- August 17, 2021
- LAWRENCEVILLE, GA
Beazer has a pretty strong process and produces a quality home. They did a good job throughout the entire build of keeping me in the loop and trying to make sure I was happy. This was my first building experience and Beazer did a good enough job that I’m looking forward to doing it again one day.
Beazer Homes responded:
Todd, this is amazing to hear! From our high-caliber construction practices to our rigorous inspections, Beazer ensures your home is built to last while saving you money. Let us know whenever you are ready to build another home with us. Thank you for choosing Beazer Homes! - Joanna
Total Score 5
Beazer Homes - There are multiple issues with house.
- Naveen C.
- Verified HomeBuyer
- August 17, 2021
- Cumming, GA
There are multiple issues with house. I have to work with multiple vendors and several followups to get the things done. Not pleasant experience for new home buyers. Can you believe i have to reach regional director to get the work done? They just worried about closing house on hight price market not the quality of house.
Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela ...
Total Score 1
Beazer Homes - Beautiful house.
- Hector L.
- Verified HomeBuyer
- August 10, 2021
- Woodstock, GA
Beautiful house. We bought the house with a finished basement and look amazing. Thank you
Beazer Homes responded:
Thank you, Hector, for letting us be a part of your new home-building journey. We are proud to have built your beautiful home and happy to know that you are enjoying it. - Daniela
Total Score 5
Communication throughout the home building process
- Ibrahima D.
- Verified HomeBuyer
- July 30, 2021
- LAWRENCEVILLE, GA
This is our first time buying and it was an excellent experience from start to finish. The NHC (Karen A.) & Builder (James M.) were wonderful to work with and communicated with us throughout the process and most importantly helped to resolve any questions that came up along the way!
Beazer Homes responded:
Ibrahima, we are overjoyed to hear this! We are proud to be there every step of the way and greatly appreciate you taking the time to shout out Karen and James. Thank you for choosing Beazer to build your first home at Bethesda Heights! - Joanna
Total Score 5
Customer is a joke to Beazer
- Prasanth N.
- Verified HomeBuyer
- July 14, 2021
- Cumming, GA
Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.
Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Unethical and terrible quality
- Fred B.
- Verified HomeBuyer
- July 13, 2021
- Roswell, GA
You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.
Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
The transparency during the process
- Angela R.
- Verified HomeBuyer
- July 06, 2021
- Austell, GA
My experience during my home buying process was great. I was kept in formed at every step of the process & changes. They staff was always available to provide me assistance.
Beazer Homes responded:
This makes us happy to hear, Angela! At Beazer, we pride ourselves on building with integrity and that includes keeping our homeowners informed throughout the entire building process. Welcome to the neighborhood! - Roland
Total Score 5
FLOODING WITHIN 48HRS OF OWNING, AVERAGE QUALITY BUILD
- Shannon F.
- Verified HomeBuyer
- June 22, 2021
- Marietta, GA
Honestly the quality of this home is not great. The whole first floor flooded after we ran the dishwasher and have had a TIME with the warranty people trying to get everything fixed. This is our first home buying experience and it's been one catastrophe after another.
Beazer Homes responded:
Shannon, we would like to apologize for the unfortunate events you have experienced in your new home. This is not the quality or home buying experience that we strive to deliver. A member of our team will be reaching out to you to further discuss your pending concerns to ensure the items are addressed as quickly as possible. We look forward to speaking with you and hope to have you back to enjoying your home shortly. - Daniela ...
Total Score 1
Beazer Homes - Great customer service, and easy closing.
- Huimin G.
- Verified HomeBuyer
- June 22, 2021
- Woodstock, GA
Great customer service, and easy closing.
Total Score 5
Lot Premium Sham
- Angel M.
- Verified HomeBuyer
- June 21, 2021
- Acworth, GA
I paid for a lot premium only to move into a poorly graded yard that doesn’t accommodate the buyer. The grading accommodated the storm drain which is directly included in my yard. I should not have to had paid for a lot premium due to not being able to fully enclose my yard. Brad and Elisa were absolutely great and wonderful to work with. Brad went above and beyond fixing the interior drywall issues that arose. I really feel like a fool for having to be responsible for landscaping over a steep slop. I’m a disabled veteran and although I can manage to get around on my own pretty well I see ...
Beazer Homes responded:
Angel, we are happy to hear about your experience with our team, but sorry that you have become disappointed with your selected homesite. There are many factors that contribute to the set premiums and sites are walked prior to choosing a lot and going under contract for your home. Should you have any further questions or warranty concerns we can assist with, please contact us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - Multiple issues are been raised during final walk-thru but Beazer
- Anonymous
- Verified HomeBuyer
- June 17, 2021
- Cumming, GA
Multiple issues are been raised during final walk-thru but Beazer homes didn't consider as they need to get closing as soon as possible. I observe more than customer satisfaction-Beazer homes wants to hand-over to the home owner and wash the hands. After closing-now I am following up with Warranty team, no proactive response on the issues listed.
Beazer Homes responded:
We strive to provide our homeowners with an exceptional home-building journey and work to address any noted issues as quickly as possible. We apologize that this was not your experience, based on what you have described, and would like to help with any items that are still pending. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Builder with a Human Touch
- Manish S.
- Verified HomeBuyer
- June 09, 2021
- Cumming, GA
I had a personal emergency during my buying process. Just a couple of weeks prior to closing, I had a personal emergency and had to rush to India to take care of my ailing mother. I requested Beazer builders to extend my closing date. I was buying the home in a sellers’ market so Beazer could have easily sold my home to another buyer would could pay them more. They did not do that!! They worked with me around my schedule and let me return to the US and extended my closing date by about 6 weeks. I am and will be thankful for this kind gesture shown by them and help me buy my dream home. Thanks ...
Beazer Homes responded:
Manish, thank you for sharing your experience. It wouldn’t be a dream home if it wasn’t the right timing. Life happens and we are proud to have built the house of your dreams for you. Welcome home! – Joanna
Total Score 5
Beazer Homes - I closed on my home on the 31st of March 2021.
- Areel C.
- Verified HomeBuyer
- May 25, 2021
- College Park, GA
I closed on my home on the 31st of March 2021. Some things definitely could have been better. Workmanship is below what I expected. Some things were done in a rush so there were defects. Builder did offer some great incentives though. I guess you gotta take the good with the bad. Some things to work on in my opinion would be, better management, and communication. There should be more walk throughs done of the home by management so defects or broken items/issues can be addressed before the customer does their final walk through. More attention to detail would be a benefit.
Beazer Homes responded:
Areel, thank you for providing us with feedback from your home-building experience. We apologize that things did not run as seamless as expected but are glad to know that our Builder and his team were able to correct the items and make things right. As you settle into your home, please reach out to our New Home Contact Center if you have any questions or warranty concerns that we can assist with at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Just happy it’s over
- Nicole W.
- Verified HomeBuyer
- May 25, 2021
- Decatur, GA
Terrible communication and terrible workmanship in to many areas. Bill was the most responsive out of the entire situation but the worker subcontracted to build this house suck! As a large loss adjusters I seen house rebuilt from a fire with less errors and better presentation. Vontell did better towards the end but lacks follow up. No one knows anything and the entire process just suck. Door handles falling off door trim not completed. The 300+ House is just Aesthetically beautiful as long as you don’t look too close... good news is ... the house is beautiful and the neighborhood is ...
Beazer Homes responded:
Nicole, thank you for bringing this to our attention. We appreciate you taking the time to speak with us today regarding your concerns and look forward to addressing the pending items noted. If you need to reach us in the future regarding your home's warranty needs, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Thank you again. - Daniela ...
Total Score 2
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