Beazer Homes Reviews in Atlanta, GA

Up until closing our experience was great but since moving in (4/2023) has been less than great. Appears to be a little problem with quality control. Door knobs were loose and falling off, one of the trees in the front yard has died, sod is slow to green up and has a lot of weeds, the HVAC air filter door won't stay shut, has to be taped, and the laundry room door won't latch. These are fairly small items but we expected better. Warranty response is slow, blaming COVID even though that is over.

Bad custo.er service during construction and after closing. My dishwasher is not working for one month and there is no update on that.

For the most part very satisfied with my new home. The design is absolutely beautiful. The process to get my new home could have been better. It would have been nice to know exactly how much land I would end up with as backyard and side before purchase. Since you don't know where exactly they will place the house on the lot makes it difficult to know what space you will have around the home. There were also some issues inside the house that had to be corrected so early into moving in. Overall if you look at the big picture I love my new home and am happy with the purchase.

Most of the times they don’t honor the commitments. Like even if they know house construction will take an year the choose to tell that it’s December move in while booking. Also the dry wall quality check it out, I felt it’s not thick and not strong. Warranty service is very slow and mostly no one reaches back on your request.

Mary Is the positive thing that happened to us, construction is very slow with diluted quality

Response to your queries and keeping me informed all the time was very appreciated.. especially Mary and Shawn did a fantastic job in coordinating and updating however the quality of the home is about whom Beazer choose as a builder to build and do they hire right contractors to get a Top Notch quality output… for me the experience of buying was fine but the quality of the home and the attention to details to catch and correct things early was missing …

Workmanship not good. Builder not knowledgeable

Overall happy with my purchase - but several outstanding problems .I was very frustrated by the poor communication about delays during the building process. My closing date was changed twice - once with less than 48 hours notice. The finishes in the home are poor - lots of grout on counters, sloppy painting, exposed nails on the balcony, etc. I felt pushed to sign off during the final walk through under the threat that my closing would be delayed again if I kept pushing for the home to be properly completed. My smoke alarm system has malfunctioned 4 times in 6 weeks. Thankfully, the Warranty Customer Advocate is now involved & my home is being rewired. My warranty rep is great & is doing his best to correct all of the problems. It’s a shame, I love the community & the floor plan. Overall, it’s exactly what I was looking for. If a bit more time had been spent on ensuring top quality work from the contractors my rating would easily be an A vs a B-/C+ ... More

I closed on my home on the 31st of March 2021. Some things definitely could have been better. Workmanship is below what I expected. Some things were done in a rush so there were defects. Builder did offer some great incentives though. I guess you gotta take the good with the bad. Some things to work on in my opinion would be, better management, and communication. There should be more walk throughs done of the home by management so defects or broken items/issues can be addressed before the customer does their final walk through. More attention to detail would be a benefit.

Great sales personnel that follow you from day one

Don't close until you are 100% satisfied with the home and construction/finish quality. I will likely do some repainting once we get settled in to hide some of the "patches" in the walls and ceilings.

Once taking ownership And you have to deal with the so call hoa That where problems begin So far they have been horrible

So far the house seems to be built well, minor blemishes from paint and caulking but the structure has been good and we haven’t had any major problems. We have had an electrical outlet repaired and the warranty was extremely fast and responsive. The only complaint is the property management company Beazer chose has been a joke to work with. Landscaping is never kept up. It’s like they do the front (sometimes) and the back is never completed. Kevon is the worst at responding. This has been the experience for the entire neighborhood. Also, fees already went up!!! We haven’t even been here 6 months. would rate it 5 stars if they made changes to the HOA they selected for the property. ... More

Our closing date was moved twice. Make sure builder fix all the issues including minor one before closing else you will be just keep sending email reminders and there will not be any response.

The house is nice but not perfect. We have had issues with the flooring from day 1 and we are now almost three months in and still no resolution. Builder has the flooring installer look, flooring installer has a QA person look, QA person sends another QA person, who then says it's a manufacturer defect and it will take 6 weeks for a manufacturer rep to come out. Still waiting on that. HVAC is supposed to be efficient single unit dual zone for a 3,600 square foot house. Won't cool the house sufficiently. Have had the HVAC contractor out THREE times and they just give me some song and dance about 17-20 degree differential and it's all working. HOWEVER, when it's 78 degrees out, it won't cool the house lower than 68 degrees, no matter what we set the thermostat to. And a $300 electric bill. Not really efficient!! When it's 90+ degrees, it won't cool lower then mid 70's. Front door knob sticks and threshold wasn't adjusted correctly so it's a chore to open and close the front door. A couple of electrical outlets won't take a plug. No matter how hard you try and push the plug in, it just won't go. They are the the type that has 2 USB ports in the middle. USB charging ports work, but not the regular outlet part. Its discouraging that after buying a new house at this price point that you have to deal with issues immediately and for months on end without any resolutions. If I were to do it again I would check all of these things before buying. ... More

You’ll need to project manage the punch list of items before and after closing. Otherwise, it’s gets lost in the shuffle of very well meaning folks that don’t understand timelines and follow-up.

We only dealt with one sales person, so I cannot speak other than that, but she was overly assertive and more concerned about us selling our home when we needed up waiting on Beazer to actually finish the condo we were purchasing. Initially, the condo was ready in weeks time and turned out 3 months! Their promotion to use their lenders is probably not the best deal in the end, so be aware of that! Each time we visited the condo we had a contract on, we let our salesperson know of some problems we saw in the condo. None of them were addressed until our walk through when they were then put on a list to be completed for a final walk through a week and a half later. A fraction of items were actually completed. We had to close on the property as we were closing same day on our home. We were promised the list would be completed. Here we are 8 weeks later and we still have a long list. Some items on the list, sliding door glass scratched, unsightly construction debris stuck between sliding doors where you have to slam the door to lock it, a master window has a film on the inside of a pane, paint all over flooring, everything we measure is uneven, master door scrapes the carpet when closing (uneven), you have to slam front door to engage lock, return and AC vents are not flush on the wall, vanity mirrors are all scratched, storage unit door has soft close bracket on outside of door versus inside like all the others, chuncks of drywall were painted over, drywall that was repaired is still not repainted, a few areas of counter need to be caulked, pencil all over bathroom tile. Items that were completed on the list, a few cabinet drawers wouldn’t close were adjusted, chips on cabinets were touched up, corners of shoe molding touched up, grout touched up, dry wall touched up (still needs paint to complete), AC was not powerful enough for master bedroom, master closet and master bath - hopefully resolved, but Springtime will tell), fireplace tile was properly cleaned of whatever was stuck on it, Something else we have noticed, who ever designs where the electrical outlets will go, such dumb areas! For instance, on an adjacent wall to where a piece of furniture with a lamp would go, yet the outlet is on another wall. Kitchen outlets are halfway up the backsplash where the small appliances only block half of them. This is the 5th brand new home we have purchased in 28 years and by far was the worst finished product we have ever seen. I honestly don’t even recall ever having more than an item or two that needed to be completed before a closing let alone 8 weeks after closing! There appears to be no one overseeing the work being done from drywall installation through the finished product! This review would be a lot different if our condo issues would have been addressed immediately after closing versus where we are now! One manager told us our list was cosmetic, we never end asked for his visit!!! Just send the workers!!! There shouldn’t be any list at all if the work was done properly! Just finish your work, you have been PAID!!!! Lastly, I will say all the Beazer employees we have dealt with are very friendly on a personal basis (even the sales person), but that has nothing to do with what’s going here! Again, just finish the repair list!!! ... More

The maintenance staff was incredible in making sure our home was meeting our needs. GREAT disappointment in that we have been here for 2 months and still do not have a mailbox or working address. I have to fly from Georgia to Seattle to pick up my W-2 forms and tax information. That is a $1,000 out of my pocket. In addition due to the lack of a working address it has been a nightmare trying to get items delivered. In addition, if there was an emergency, I do not have an address that allows 911 to respond to any emergency. There has been no offer of compensation for our hassle and it seems that we are expected to just wait and deal with the builder's mistake. I am not certain. but I have also been told the purchase without a working address is not proper. Beyond frustrated at this point! ... More

I have come across different teams during my purchase and after my purchase of my Beazer home and they are only looking for good reviews but don’t deliver the quality that I heard Beazers is known for . I’m totally dissatisfied. The team is behind you saying please give us good review if not it will impact bonus and they promise they will get your things done soon . Once you give the good review they are gone and never respond and things are pending or don’t get done . It’s been 3 months that we closed the home , still exception list is not addressed. Builder was behind us for review. Once we gave they are nowhere to be seen . Very bad experience for the buyers . Same experience was during the building of the home . Lot of drywall inspection observations were ignored. I see the same with all my neighbors. Very bad experience. ... More

Sales Agenet : Helpful till contract is signed Design Studio Staff : Helpful till Design Addendum was signed Requested to submit size of toilet seat which they never responded. Charge extra $ 750 and got what all others bought. Builder : Never showed up after we signed letter... Only Person who did favour were Bill, Laney and Phil Workmenship is just like georgia affordable housing..

The home we purchased has a very long list of punch list items. Beazer staff promised they would be taken care but two months later they have not been addressed. Finish work is of poor quality. Workers building houses in neighborhood seem to be drinking all day.

Antar has been great from the start. However, I have moved in to an unfinished house since September and items are still not addressed two months later. Missing lights, garage cans, refrigerator, stove parts, washer and dryer, unfinished painting inside the house and outside in the patio and other area. Landscaping unfinished. I’m not happy!

House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.

I paid for a lot premium only to move into a poorly graded yard that doesn’t accommodate the buyer. The grading accommodated the storm drain which is directly included in my yard. I should not have to had paid for a lot premium due to not being able to fully enclose my yard. Brad and Elisa were absolutely great and wonderful to work with. Brad went above and beyond fixing the interior drywall issues that arose. I really feel like a fool for having to be responsible for landscaping over a steep slop. I’m a disabled veteran and although I can manage to get around on my own pretty well I see maintaining the steep slope as a future issue. If Beazer could grade the yard more to accommodate the usability of the land that would be helpful if not refunding the lot premium fee would also make it right. ... More

Terrible communication and terrible workmanship in to many areas. Bill was the most responsive out of the entire situation but the worker subcontracted to build this house suck! As a large loss adjusters I seen house rebuilt from a fire with less errors and better presentation. Vontell did better towards the end but lacks follow up. No one knows anything and the entire process just suck. Door handles falling off door trim not completed. The 300+ House is just Aesthetically beautiful as long as you don’t look too close... good news is ... the house is beautiful and the neighborhood is extremely pleasant. ... More