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- Atlanta, GA
Beazer Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Beazer Homes.
Read all 365 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Atlanta Area
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Customer Reviews
Quality of the Home for the Price is HORRIBLE - and what's the point of these surveys, if things wont be addressed..
- Aditya P.
- Verified HomeBuyer
- January 12, 2021
- Cumming, GA
Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to ...
Beazer Homes responded:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 1
Beazer Homes - We love our new home the Beazer team was great, knowledgeable,
- Jessica M.
- Verified HomeBuyer
- December 22, 2020
- Austell, GA
We love our new home the Beazer team was great, knowledgeable, understanding, and very helpful throughout the entire process. Our builder David and our counselor Doug was on point with everything. Doug provided weekly updates on our progress. We needed a few updates and David was on it ASAP. Overall great experience for us.
Beazer Homes responded:
Congratulations on your new home Jessica! We are so happy you chose Beazer Homes for your home buying journey and thrilled about your experience with David and Doug. We hope you enjoy your home for many years to come and that you make many wonderful memories. Thank you! - Daniela ...
Total Score 5
Beazer Homes - Good customer service offered, Warm welcome as a family, good
- Gloria B.
- Verified HomeBuyer
- December 06, 2020
- Marietta, GA
Good customer service offered, Warm welcome as a family, good neighbors in the environment, also worked well with the loan company towards closing! Am excited to be here.
Beazer Homes responded:
We're excited to have you as a Beazer homeowner, welcome to the family Gloria! - Megan
Total Score 5
Good but HOA has been terrible
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- SMYRNA, GA
So far the house seems to be built well, minor blemishes from paint and caulking but the structure has been good and we haven’t had any major problems. We have had an electrical outlet repaired and the warranty was extremely fast and responsive. The only complaint is the property management company Beazer chose has been a joke to work with. Landscaping is never kept up. It’s like they do the front (sometimes) and the back is never completed. Kevon is the worst at responding. This has been the experience for the entire neighborhood. Also, fees already went up!!! We haven’t even been here 6 ...
Beazer Homes responded:
We are happy to hear you are enjoying your new home. We have shared the feedback you have provided regarding the management company with our Atlanta division and are looking into that concern, thank you for bringing that to our attention. If you have any questions or concerns please let us know by calling (888) 623-2937. - Megan ...
Total Score 3
The quality of the home is terrible
- Kevin H.
- Verified HomeBuyer
- December 01, 2020
- College Park, GA
Unless these things are acknowledged and fixed I will never recommend or buy another Beazer home
Beazer Homes responded:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan ...
Total Score 1
Beazer Homes - Great communication and effective time frame
- Jerome G.
- Verified HomeBuyer
- November 18, 2020
- Austell, GA
Great communication and effective time frame
Total Score 5
Beazer Homes - Our closing date was moved twice.
- Manoj J.
- Verified HomeBuyer
- November 17, 2020
- Cumming, GA
Our closing date was moved twice. Make sure builder fix all the issues including minor one before closing else you will be just keep sending email reminders and there will not be any response.
Beazer Homes responded:
This is definitely not the experience we want our homeowners to have, Manoj. We apologize for any concerns that were not addressed prior to homes closing. We would like to discuss your experience with you and assist in getting any remaining items, addressed. Please contact our New Home Contact Center at (888) 623-2937 or email us at nhcc@beazer.com. We look forward to speaking with you.- Sam ...
Total Score 3
Great experience!
- David M.
- Verified HomeBuyer
- November 11, 2020
- Marietta, GA
We are extremely happy with our new home. No issues thus far.
Beazer Homes responded:
David, we appreciate you choosing us for your home building journey. It is great to hear about your experience purchasing your new home with us, and we are thrilled to hear how happy you are with your home. Please know we are still here. If you have any questions as you settle in, we can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. – Roland ...
Total Score 5
Great customer service
- Emma G.
- Verified HomeBuyer
- November 10, 2020
- Austell, GA
The builder actually answered each and every call I made to them. They were extremely helpful
Total Score 4
Quality and Choice
- CLARENCE H.
- Verified HomeBuyer
- November 10, 2020
- Decatur, GA
The experience was great; like the choice options. I know I will be in this home for a long time to come
Beazer Homes responded:
Thank you for choosing Beazer and welcome to the family, Clarence! Our Choice Plan options were created so all of our homeowners could design the home perfect for their lifestyle and we are thrilled to hear that is exactly what you have experienced. We cannot wait for you to start making some amazing memories in your new Beazer Home! - Megan ...
Total Score 5
Responsiveness
- Carolyn G.
- Verified HomeBuyer
- November 10, 2020
- Mableton, GA
Great experience purchasing a Beazer Home. The builder, on-site office, and warranty personnel are top notch.
Beazer Homes responded:
Carolyn, we are pleased to hear that your experience with us has been a positive one. We understand that building a new home can be stressful and are committed to being there every step of the way. Should you have any questions as you settle in, please feel free to reach us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We are happy to help! - Roland ...
Total Score 5
The home councilors were awesome.
- Avinash C.
- Verified HomeBuyer
- November 05, 2020
- Cumming, GA
The finishing of the house is a bit suspect. I’d like to believe that Beazer would do much better than expected and I’m the only one. I’m some instances I can clearly see that quality of the finishing has been compromised. It isn’t big but maybe just cosmetic changes but give you a felling of ‘cutting corners’
Beazer Homes responded:
Avinash, we are happy to hear that you enjoyed working with our New Home Counselors at The Village at Herrington. However, we would like to help address the quality concerns that you have mentioned. We are here for you every step of the way and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 4
LOVE THE CHOICES AND FLEXIBILITY
- CLARENCE H.
- Verified HomeBuyer
- November 04, 2020
- College Park, GA
I LOVE THAT YOU HAVE A CHOICE IN FLOOR PLANS AND YOU PICK FROM A VARIETY OF THINGS TO GO IN YOUR HOME AT THE DESIGN STUDIO. THEY MAKE YOU FEEL APART OF THE BUILDING PROCESS FROM START TO FINISH.
Beazer Homes responded:
Clarence, we believe that having the ability to personalize the space you live in is important and are elated by how much you enjoyed working with our team. Thank you for choosing us to help you create your perfect home. - Daniela
Total Score 5
Have delivered on all promises.
- Francisco L.
- Verified HomeBuyer
- November 04, 2020
- Roswell, GA
Fixed all items as promised quickly, good quality home and all is working perfectly.
Total Score 5
Beazer Homes - Stephanie and Jason were great.
- De'Asha W.
- Verified HomeBuyer
- November 04, 2020
- College Park, GA
Stephanie and Jason were great. They made the process Seamless and easy. Nice quality homes
Beazer Homes responded:
Thank you, De'Asha! We understand that building a new home is exciting, but can also be stressful. Our team is committed to being there every step of the way during and after your home building journey. Should you ever have any questions about your home, please let us know. - Daniela ...
Total Score 5
Amazing people!
- Anonymous
- Verified HomeBuyer
- November 03, 2020
- Acworth, GA
Cindy, the agent of onsite, was always in good contact, looking out for us and also very good at answering any question we had during the process. Clay, their builder, has always been super friendly and helpful as well. They both made the process enjoyable and easy.
Beazer Homes responded:
Keeping our homeowners informed throughout the new home process is so important to us and we are happy to hear were were able to make that happen for you. Thank you for sharing! - Megan
Total Score 5
Beazer
- Samiuddin M.
- Verified HomeBuyer
- October 29, 2020
- Cumming, GA
I love my home Builder very responsive
Beazer Homes responded:
We are so grateful for your kind words, Samiuddin! Welcome home! - Sam
Total Score 5
Could be better
- Sean P.
- Verified HomeBuyer
- September 21, 2020
- LAWRENCEVILLE, GA
The house is nice but not perfect. We have had issues with the flooring from day 1 and we are now almost three months in and still no resolution. Builder has the flooring installer look, flooring installer has a QA person look, QA person sends another QA person, who then says it's a manufacturer defect and it will take 6 weeks for a manufacturer rep to come out. Still waiting on that. HVAC is supposed to be efficient single unit dual zone for a 3,600 square foot house. Won't cool the house sufficiently. Have had the HVAC contractor out THREE times and they just give me some song and ...
Beazer Homes responded:
Thank for providing your feedback. We would like to apologize for the issues and any related delays you have experienced in your new home. In reviewing this information with our Atlanta area Customer Care Team, we understand that our warranty team is working with our trade partners and product manufacturers to address these concerns as quickly as possible. Please know that we are here to help and any future concerns or warranty claims may be submitted to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. ...
Total Score 3
Building our dream home
- Anonymous
- Verified HomeBuyer
- September 15, 2020
- Powder Springs, GA
Sales process was great, the design center was wonderful, there were several hiccups during the build process, wrong layouts, materials, etc but all were resolved timely and the Beazer team was great to work with. Overall very happy with our purchase.
Total Score 5
Excellent and Easy
- Acacia K.
- Verified HomeBuyer
- September 06, 2020
- Atlanta, GA
My husband and I bought our first home from Beazer during COVID. It was a simple and stress free process, and they were so kind and helpful! We were so impressed and so thankful. There were a couple very small things that needed to be fixed right when we moved in, and they did 90% of them immediately. Eventually, the response time and follow through dropped off, which was a bit of a bummer. But everything that needed to be done got done, and we love our home! We would recommend Beazer to anyone - good quality and good service!
Total Score 5
Enclave at Daves Creek
- Vishal J.
- Verified HomeBuyer
- September 03, 2020
- Cumming, GA
It was a good experience with Beazer, they delivered the good quality house on time. The sales and builder team always happy to help and work with customer. Overall it’s good experience with Beazer.
Total Score 5
Beazer Homes - Everything was good
- Anonymous
- Verified HomeBuyer
- September 03, 2020
- Cumming, GA
Everything was good
Total Score 5
Beazer Homes - The quality of the house is excellent, still getting adjusted
- LaTosha H.
- Verified HomeBuyer
- August 20, 2020
- Marietta, GA
The quality of the house is excellent, still getting adjusted but overall great experience
Total Score 5
Outstanding
- Debbie G.
- Verified HomeBuyer
- August 20, 2020
- Woodstock, GA
The house the workmanship the builder the subdivision Is outstanding
Total Score 5
Beazer Homes - As a first time homebuyer the process was smooth.
- Sarmanda S.
- Verified HomeBuyer
- August 19, 2020
- Austell, GA
As a first time homebuyer the process was smooth. The builder not only did two walk throughs but showed me how my home works and gave tips on how to maintain my new property. The home is beautiful and cost efficient.
Total Score 5
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