Beazer Homes Reviews in Atlanta, GA

I wasn’t really pleased with my overall home experience. I’ve expressed myself in a previous review.

My husband and I are first time home buyers. During the process, the builders main point of contact was very hard to reach. At times, information communicated was not precise or clear. During the closing process we felt rushed and felt like they didn’t want to fix all the minor things in the home. When we pointed out changes needed they tried to steer us away from making those changes. We love our home but didn’t like the overall process that we went through.

There are several reasons for this review starting with bad communication. The sellers agent for beazer promised many things to be standard but when I went to the design studio I was told differently.. alot of confusion but they did infact honor what was promised (only because I had proof of what I was told). When my final walk through date was coming close I told the agent I will be having an inspector come by, This was not communicated with the builder... more confusion. We had to reschedule. The home had a poor drive-way which was supposed to be taken care of a week after closing... a few weeks later someone finally came out and covered up the long crack but It was very noticeable and once again a very poor job. That cover up is now back to what it originally was, I have contacted the warrenty department almost a month ago 9/16/19 but still no fix and no estimated date of when this will actually be fixed. My house is one of the newest in this community yet the drive way was given to me in a horrible condition and almost 3 months later still no fix. The paint on the wall gets stained really easily by anything touching the wall, Literally ANYTHING. I never lived in a place where this happens. I am constantly noticing dark marks or smudges everywhere but the contact was not rough at all. Lastly, Im not sure how or who designs the landscaping but one street in this community looks beautiful because of the grass in front of the houses. My street looks plain, simple and old because they use hay instead of grass and the drive ways seem to be smaller. ... More

This is my 3rd home build and 1st with Beazer. I still have outstanding items to be completed from my closing on Aug. 9th. Waiting for a 60 day walk through that I was told would happen to hopefully get these items accomplished. I don’t think items incomplete almost 60 days out of closing is more than average. Thanks.

Would have been 5 stars if Cable and Internet would have been prewired as promised. 2 months after closing on the house the builder blames the cable company, and the cable company blames the builder. To this date I still follow up constantly with the contacts I have been provided with no success. Other than that, overall very good experience.

House is great, on-site builder was great, warranty team is terrible

I am a bit disappointed at Beazer's level of communication and overall follow through. There are still unpainted screens on some of the neighbor's balconies, the fence is falling over in one place, the landscaping is not very fleshed out, the street signs are incorrect (still), there's a construction permit box still standing, and the streets are as yet unpaved. The only person who seemed to care enough to follow up with the residents is Jason. Cheryl was nice, but often left clueless because the builders would not give her any information.

Initial experience is great. They rush towards closing and there’s lack of attention to detail. Might as well forget about the “warranty” department. They will neglect you once you’ve closed.

The sales associate was late on everything , therefore made my process a little tedious and difficult.

You’ll need to project manage the punch list of items before and after closing. Otherwise, it’s gets lost in the shuffle of very well meaning folks that don’t understand timelines and follow-up.

We only dealt with one sales person, so I cannot speak other than that, but she was overly assertive and more concerned about us selling our home when we needed up waiting on Beazer to actually finish the condo we were purchasing. Initially, the condo was ready in weeks time and turned out 3 months! Their promotion to use their lenders is probably not the best deal in the end, so be aware of that! Each time we visited the condo we had a contract on, we let our salesperson know of some problems we saw in the condo. None of them were addressed until our walk through when they were then put on a list to be completed for a final walk through a week and a half later. A fraction of items were actually completed. We had to close on the property as we were closing same day on our home. We were promised the list would be completed. Here we are 8 weeks later and we still have a long list. Some items on the list, sliding door glass scratched, unsightly construction debris stuck between sliding doors where you have to slam the door to lock it, a master window has a film on the inside of a pane, paint all over flooring, everything we measure is uneven, master door scrapes the carpet when closing (uneven), you have to slam front door to engage lock, return and AC vents are not flush on the wall, vanity mirrors are all scratched, storage unit door has soft close bracket on outside of door versus inside like all the others, chuncks of drywall were painted over, drywall that was repaired is still not repainted, a few areas of counter need to be caulked, pencil all over bathroom tile. Items that were completed on the list, a few cabinet drawers wouldn’t close were adjusted, chips on cabinets were touched up, corners of shoe molding touched up, grout touched up, dry wall touched up (still needs paint to complete), AC was not powerful enough for master bedroom, master closet and master bath - hopefully resolved, but Springtime will tell), fireplace tile was properly cleaned of whatever was stuck on it, Something else we have noticed, who ever designs where the electrical outlets will go, such dumb areas! For instance, on an adjacent wall to where a piece of furniture with a lamp would go, yet the outlet is on another wall. Kitchen outlets are halfway up the backsplash where the small appliances only block half of them. This is the 5th brand new home we have purchased in 28 years and by far was the worst finished product we have ever seen. I honestly don’t even recall ever having more than an item or two that needed to be completed before a closing let alone 8 weeks after closing! There appears to be no one overseeing the work being done from drywall installation through the finished product! This review would be a lot different if our condo issues would have been addressed immediately after closing versus where we are now! One manager told us our list was cosmetic, we never end asked for his visit!!! Just send the workers!!! There shouldn’t be any list at all if the work was done properly! Just finish your work, you have been PAID!!!! Lastly, I will say all the Beazer employees we have dealt with are very friendly on a personal basis (even the sales person), but that has nothing to do with what’s going here! Again, just finish the repair list!!! ... More

The maintenance staff was incredible in making sure our home was meeting our needs. GREAT disappointment in that we have been here for 2 months and still do not have a mailbox or working address. I have to fly from Georgia to Seattle to pick up my W-2 forms and tax information. That is a $1,000 out of my pocket. In addition due to the lack of a working address it has been a nightmare trying to get items delivered. In addition, if there was an emergency, I do not have an address that allows 911 to respond to any emergency. There has been no offer of compensation for our hassle and it seems that we are expected to just wait and deal with the builder's mistake. I am not certain. but I have also been told the purchase without a working address is not proper. Beyond frustrated at this point! ... More

I have come across different teams during my purchase and after my purchase of my Beazer home and they are only looking for good reviews but don’t deliver the quality that I heard Beazers is known for . I’m totally dissatisfied. The team is behind you saying please give us good review if not it will impact bonus and they promise they will get your things done soon . Once you give the good review they are gone and never respond and things are pending or don’t get done . It’s been 3 months that we closed the home , still exception list is not addressed. Builder was behind us for review. Once we gave they are nowhere to be seen . Very bad experience for the buyers . Same experience was during the building of the home . Lot of drywall inspection observations were ignored. I see the same with all my neighbors. Very bad experience. ... More

Sales Agenet : Helpful till contract is signed Design Studio Staff : Helpful till Design Addendum was signed Requested to submit size of toilet seat which they never responded. Charge extra $ 750 and got what all others bought. Builder : Never showed up after we signed letter... Only Person who did favour were Bill, Laney and Phil Workmenship is just like georgia affordable housing..

The home we purchased has a very long list of punch list items. Beazer staff promised they would be taken care but two months later they have not been addressed. Finish work is of poor quality. Workers building houses in neighborhood seem to be drinking all day.

Antar has been great from the start. However, I have moved in to an unfinished house since September and items are still not addressed two months later. Missing lights, garage cans, refrigerator, stove parts, washer and dryer, unfinished painting inside the house and outside in the patio and other area. Landscaping unfinished. I’m not happy!

House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.

I paid for a lot premium only to move into a poorly graded yard that doesn’t accommodate the buyer. The grading accommodated the storm drain which is directly included in my yard. I should not have to had paid for a lot premium due to not being able to fully enclose my yard. Brad and Elisa were absolutely great and wonderful to work with. Brad went above and beyond fixing the interior drywall issues that arose. I really feel like a fool for having to be responsible for landscaping over a steep slop. I’m a disabled veteran and although I can manage to get around on my own pretty well I see maintaining the steep slope as a future issue. If Beazer could grade the yard more to accommodate the usability of the land that would be helpful if not refunding the lot premium fee would also make it right. ... More

Terrible communication and terrible workmanship in to many areas. Bill was the most responsive out of the entire situation but the worker subcontracted to build this house suck! As a large loss adjusters I seen house rebuilt from a fire with less errors and better presentation. Vontell did better towards the end but lacks follow up. No one knows anything and the entire process just suck. Door handles falling off door trim not completed. The 300+ House is just Aesthetically beautiful as long as you don’t look too close... good news is ... the house is beautiful and the neighborhood is extremely pleasant. ... More

Once you close with trust no one turns up to complete walk through list nor any follow up...finishing of beazer homes is not good at all...thier manager changes and problem is faced by customer....all other pending work we are slowly doing out of our pocket....still have little trust if they finish the pending work of mine.

I gave it 2 stars due to the trouble we had when we first moved in. The paint is not well done. Also the drywall seams are showing through in multiple rooms, and have had them come out several times and can’t get it looking right. We will have to have this redone again here shortly.

Dumb and trusting on my part. Needed to close at a certain time. Do not close until everything is completed. 3 months since closing and still trying to have things finalized.

Didn't like the experience

We purchased our home about 2 months ago. We have had nothing but problems since day one. The day before closing the ac unit froze up and overflowed the pan soaking the living room ceiling and carpet. Since this day the ac hadn’t worked properly the home can’t cool below 72 degrees. The ac company states the unit functions properly. Therefore nothing has been done that has helped the situation. We have had issues with the warranty work, hard woods had to be replaced due to nicks and the replacement boards were the wrong color so they had to be replaced again. The dishwasher wasn’t anchored to the cabinet trim and was missing the trim/kick plate. We love our neighborhood but would never buy a home from Beazer again. I am a licensed realtor in GA and have sold 2 other homes in this same neighborhood and my clients have also experienced similar problems. ... More

After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to wait for another vehicle to open with a Fob or leaving the premise. There is no local Mailbox station for the community, so you have to go to the local Post Office to purchase a P.O. Box for $40 to get your mail. There are no lights outside of the home, so when it's dark, you can't see anything. There are no street lights near my unit. Other than those things, the unit is nice. ... More