Beazer Homes Reviews in Atlanta, GA

Beazer Homes responded:
We apologize you feel this way and want to let you know we are here to assist you with any concerns you may have. We have reviewed past warranty requests submited by you and contacted your warranty representative to confirm that all warranty requests opened prior to this review submision have been completed. We also show your warranty representaitve, Michael, has opened an additional case recently to address concerns with your flooring, which has been scheduled for February 18, 2019. Should you have any concerns in the future, please do not hesitate to contact the New Home Contact Center at 888-623-2937. ... More

Beazer Homes responded:
Luis, thank you for sharing with us. We appreciate sharing your insights with us. While we hope that every home is perfect upon move-in, we understand there may be some items that require a little more care. Our teams dedicated to providing you with a quality home and a level of customer care that you can be proud of. We encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to working with you. - Roland ... More

Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ... More

Beazer Homes responded:
Thank you for providing this bit of feedback, Muhammad. We value all input from our homeowners, whether positive or negative. We're sorry to hear that your experience was less than ideal. We will be sure to pass along your sentiments to our teams so that we can build a better Beazer going forward. Upon review, we show you have not opened any requests for warranty work since closing on your home. We welcome you to contact our New Home Contact Center with any questions or concerns you may have. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland ... More

Beazer Homes responded:
Shefali, we are saddened to hear about your experience and would like to help. We have made management aware of your feedback, and the local warranty team is working on servicing the concerns needing attention. Beazer appreciates the opportunity to address the items in your home that fell short of your expectations, and we hope to improve your experience. Should you have any questions, please contact our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ... More

Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ... More

Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela ... More

Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ... More

Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ... More

Beazer Homes responded:
Shannon, we would like to apologize for the unfortunate events you have experienced in your new home. This is not the quality or home buying experience that we strive to deliver. A member of our team will be reaching out to you to further discuss your pending concerns to ensure the items are addressed as quickly as possible. We look forward to speaking with you and hope to have you back to enjoying your home shortly. - Daniela ... More

Beazer Homes responded:
We strive to provide our homeowners with an exceptional home-building journey and work to address any noted issues as quickly as possible. We apologize that this was not your experience, based on what you have described, and would like to help with any items that are still pending. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ... More

Beazer Homes responded:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ... More

Beazer Homes responded:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan ... More

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Atlanta team and show that all warranty requests submitted to us have been addressed. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ... More

Beazer Homes responded:
Thank you for your feedback. We apologize for any details that were missed in the construction of you home. Our records do not reflect any pending items for your home at this time. Please reach out to us so that we may gather more information to help address your concerns. We can be reached at our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. ... More

Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information. We do apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! ... More

Beazer Homes responded:
Thank you for your review, we appreciate the time you took to submit this feedback to us! We apologize for any issues you have experienced with your new home. We have contacted our Atlanta Team and they helped us review the concerns you have submitted. We are happy to hear the remaining items have been scheduled and will be addressed shortly. If there is ever anything we can assist with in the future please let us know by contacting the New Home Contact Center at 888-623-2937. ... More

Beazer Homes responded:
Thank you for your review! We would like to apologize for any delay in repairs on your home. We have contacted your warranty representative, Michael and have found that all issue reported to him have been resolved. We are happy that you have been working with Michael to address your concerns, but we would also like to let you know you can call the New Home Contact Center, anytime, at 888-623-2937. They will be able to help with any issues you may experience! ... More

Beazer Homes responded:
We are truly sorry for any issues your have experienced with your new home. We can only imaging the disappointment and frustration you must feel. Our goal is to make every new home owners experience and amazing one, and we are so sorry if this was not your experience. We have contacted the Customer Care Manager for our Atlanta Division, Russel, and he let us know he he has worked with you regarding the concerns you have mentioned. He also let us know all warranty request have been addressed at this time. Should you ever have any concerns or questions in the future, we are always here to help! Please never hesitate to reach out to us at 888-623-2937. ... More

Beazer Homes responded:
Thank you for your feedback. We would like to apologize for the issues you have experience and the inconvenience they has caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Atlanta Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to NHCC@beazer.com. ... More

Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at 888-623-2937. ... More