Beazer Homes Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Beazer Homes.

Read all 325 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.3 out of 5 stars in Atlanta Area

325 Reviews in Atlanta Area

Star Rating Breakdown

Beazer Homes in Atlanta Area

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Customer Reviews

So-so

Benjamin L.
Verified HomeBuyer
July 23, 2019
Austell, GA

Overall I would not recommend Beazer homes. While our builder was good to work with and was very attentive, the craftsmanship is lacking in many areas and it is obvious Beazer cuts corners with small things. Doors are hung crookedly, cabinet doors are uneven, small nicks in the sheet rock are evident, and there were several items left over after we bought that took several weeks to fix. We are also already on our third warranty request within 3 months. It is evident that once you sign a contract with Beazer their effort goes out the door and they are slow to fix things that they agree to ...

Beazer Homes responded:
Thank you for your valuable feedback! We would like to apologize for any issues you have experienced with your new home. We have reviewed your account with our Atlanta Team and are glad to know that all construction and warranty matters have been resolved, with the exception of a drywall touch up, set to be scheduled at your convenience. Please know that we are here to help with any further warranty concerns that may arise and can be reached at our New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. BeazerHomes ...

Total Score 2

DON'T DO IT

Ashley S.
Verified HomeBuyer
November 20, 2018
Atlanta, GA

From the start the communication was terrible from the office staff. Slow response or none at all. Date of orientation was rescheduled twice without considering the buyers work schedule, etc. The electricity was not turned on until the day before closing, 26 hrs to be exact. Our and the entire row of town home's orientation was performed in the dark with no electricity. Obviously after we were rushed to close our entire row of town homes had several issues with their home. pain was horrible since it was done in the dark. Again, no electricity until the day before closing. Nails sticking out ...

Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We would like to sincerely apologize for any issues you have experienced regarding your new home. We know buying a new home is a truly exciting experience and we are very sorry for any issues that affected this special time. We have researched your case history and do show you have worked with Daniela, the Customer Advocate for our Atlanta Division. We see all the concerns expressed to Daniela have been addressed. Should you have any concerns in the future, please do not hesitate to reach out to us at 888-623-2937, we are always more than happy to help! BeazerHomes ...

Total Score 2

Townhome Purchase and Closing

Anonymous
Verified HomeBuyer
November 08, 2018
Atlanta, GA

Not a great experience, could have been better.

Beazer Homes responded:
We apologize you feel this way. We at Beazer strive for improvement and thank you for your feedback. If we can assist with any issues you are experiencing with your Beazer Home, please contact the New Home Contact Center at 888-623-2937. BeazerHomes

Total Score 2

Don’t close before completion of punch list items

Anonymous
Verified HomeBuyer
November 01, 2018
Atlanta, GA

I had several items that were not completed prior to closing and it has been extremely difficult getting them done. List was provided to construction manager over a month ago and nothing has been done, nor has he responded. My advice to new buyers is not to close until all items from your punch list has been completed. They will promised you that they will get it done, don’t trust them, it will be painful. I was warned by another buyer and should have listen.

Beazer Homes responded:
We apologize you feel this way and want to let you know we are here to assist you with any concerns you may have. We have reviewed past warranty requests submited by you and contacted your warranty representative to confirm that all warranty requests opened prior to this review submision have been completed. We also show your warranty representaitve, Michael, has opened an additional case recently to address concerns with your flooring, which has been scheduled for February 18, 2019. Should you have any concerns in the future, please do not hesitate to contact the New Home Contact Center at 888-623-2937. BeazerHomes ...

Total Score 2

Poor quality

Luis N.
Verified HomeBuyer
June 06, 2023
Woodstock, GA

The house for the price they ask is poor quality to manny imperfection and lack of attention to detail is like going to McDonald’s in the express line and the you found something missing in your order, them to person in charge to deal with the warranty in various ocasión say to to me is what is it’s or what standard are to hight , cracked cement , molding broken and poorly finish, garage poorly finish , problems with electricity on some areas of the house, I feel every time a meet with the person who deal with deal with the issue's I have to to beg in order to take care of the issues of the ...

Beazer Homes responded:
Luis, thank you for sharing with us. We appreciate sharing your insights with us. While we hope that every home is perfect upon move-in, we understand there may be some items that require a little more care. Our teams dedicated to providing you with a quality home and a level of customer care that you can be proud of. We encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to working with you. - Roland BeazerHomes ...

Total Score 1

Worst Home Building Experience of my Life

Richard L.
Verified HomeBuyer
November 28, 2022
Cumming, GA

Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...

Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland BeazerHomes ...

Total Score 1

Review

Muhammad M.
Verified HomeBuyer
October 25, 2022
Kennesaw, GA

It was an awful experience working with the Beazer Home team . The communication was not open. Initially the team was very push. They something & then deliver something else. I hate to remind Baezer Homes that they are selling homes not used car. They only person that helped us the construction manager. I would never recommend anyone for this company. It was just plainly aweful experience

Beazer Homes responded:
Thank you for providing this bit of feedback, Muhammad. We value all input from our homeowners, whether positive or negative. We're sorry to hear that your experience was less than ideal. We will be sure to pass along your sentiments to our teams so that we can build a better Beazer going forward. Upon review, we show you have not opened any requests for warranty work since closing on your home. We welcome you to contact our New Home Contact Center with any questions or concerns you may have. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland BeazerHomes ...

Total Score 1

Struggle to get things done

Shefali P.
Verified HomeBuyer
March 29, 2022
LAWRENCEVILLE, GA

This Builder does not care about its customer, but just make money by selling the house and moving on to the next project, something that could have taken a few months, ended up being a year-long project with 3 contractors(in real-world you only need one) and poor quality, not good finish and least concern about our safety, our house was right on the edge of the highway. They are not even concerned about our safety and would not even build us a fence for safety reasons. Overall worst experience ever!!!!!!!!!

Beazer Homes responded:
Shefali, we are saddened to hear about your experience and would like to help. We have made management aware of your feedback, and the local warranty team is working on servicing the concerns needing attention. Beazer appreciates the opportunity to address the items in your home that fell short of your expectations, and we hope to improve your experience. Should you have any questions, please contact our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. - Joanna BeazerHomes ...

Total Score 1

Beazer Homes - Home was not completed, home was not clean, paint was not completed

Quincy E.
Verified HomeBuyer
September 28, 2021
Roswell, GA

Home was not completed, home was not clean, paint was not completed

Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela BeazerHomes ...

Total Score 1

Beazer Homes - There are multiple issues with house.

Naveen C.
Verified HomeBuyer
August 17, 2021
Cumming, GA

There are multiple issues with house. I have to work with multiple vendors and several followups to get the things done. Not pleasant experience for new home buyers. Can you believe i have to reach regional director to get the work done? They just worried about closing house on hight price market not the quality of house.

Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela BeazerHomes ...

Total Score 1

Customer is a joke to Beazer

Prasanth N.
Verified HomeBuyer
July 14, 2021
Cumming, GA

Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.

Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes ...

Total Score 1

Unethical and terrible quality

Fred B.
Verified HomeBuyer
July 13, 2021
Roswell, GA

You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.

Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela BeazerHomes ...

Total Score 1

FLOODING WITHIN 48HRS OF OWNING, AVERAGE QUALITY BUILD

Shannon F.
Verified HomeBuyer
June 22, 2021
Marietta, GA

Honestly the quality of this home is not great. The whole first floor flooded after we ran the dishwasher and have had a TIME with the warranty people trying to get everything fixed. This is our first home buying experience and it's been one catastrophe after another.

Beazer Homes responded:
Shannon, we would like to apologize for the unfortunate events you have experienced in your new home. This is not the quality or home buying experience that we strive to deliver. A member of our team will be reaching out to you to further discuss your pending concerns to ensure the items are addressed as quickly as possible. We look forward to speaking with you and hope to have you back to enjoying your home shortly. - Daniela BeazerHomes ...

Total Score 1

Beazer Homes - Multiple issues are been raised during final walk-thru but Beazer

Anonymous
Verified HomeBuyer
June 17, 2021
Cumming, GA

Multiple issues are been raised during final walk-thru but Beazer homes didn't consider as they need to get closing as soon as possible. I observe more than customer satisfaction-Beazer homes wants to hand-over to the home owner and wash the hands. After closing-now I am following up with Warranty team, no proactive response on the issues listed.

Beazer Homes responded:
We strive to provide our homeowners with an exceptional home-building journey and work to address any noted issues as quickly as possible. We apologize that this was not your experience, based on what you have described, and would like to help with any items that are still pending. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes ...

Total Score 1

Quality of the Home for the Price is HORRIBLE - and what's the point of these surveys, if things wont be addressed..

Aditya P.
Verified HomeBuyer
January 12, 2021
Cumming, GA

Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to ...

Beazer Homes responded:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela BeazerHomes ...

Total Score 1

The quality of the home is terrible

Kevin H.
Verified HomeBuyer
December 01, 2020
College Park, GA

Unless these things are acknowledged and fixed I will never recommend or buy another Beazer home

Beazer Homes responded:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan BeazerHomes ...

Total Score 1

1 Star - Very Poor (Builder / Contructions)

Anonymous
Verified HomeBuyer
June 26, 2020
Cumming, GA

Received good sales assistance and Design studio but the builder contruction is worst in quality, Multiple issues after closing - Needs to raise multiple warrenty requests. I never recommend to my friends and family.

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Atlanta team and show that all warranty requests submitted to us have been addressed. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 1

Regrets

Randy P.
Verified HomeBuyer
April 08, 2020
Austell, GA

Builder missed a few things

Beazer Homes responded:
Thank you for your feedback. We apologize for any details that were missed in the construction of you home. Our records do not reflect any pending items for your home at this time. Please reach out to us so that we may gather more information to help address your concerns. We can be reached at our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. BeazerHomes ...

Total Score 1

Not satisfied

Jude F.
Verified HomeBuyer
November 19, 2019
Atlanta, GA

The builder and a lot of people from Beazer lied to me when it came to things I thought would be fix didn't get fix until I had to tell them that I wont sign papers until they get fix. Very unprofessional and I will never buy a house from them again....

Total Score 1

Beazer Homes - No quality control aspect to the builder's process.

Anonymous
Verified HomeBuyer
October 01, 2019
Atlanta, GA

No quality control aspect to the builder's process. No follow up on issues brought to attention of cuatimer service. This is Georgia branch to boot which is their company headquarters. Do better!

Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information. We do apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes ...

Total Score 1

Unprofessional work

Asnoor V.
Verified HomeBuyer
July 09, 2019
LAWRENCEVILLE, GA

I can give only 2 star because the contractor used very very cheap labor n the the quality of the work is very dirty n uncleaned I would not appreciate anyone buying beazer homes

Beazer Homes responded:
Thank you for your review, we appreciate the time you took to submit this feedback to us! We apologize for any issues you have experienced with your new home. We have contacted our Atlanta Team and they helped us review the concerns you have submitted. We are happy to hear the remaining items have been scheduled and will be addressed shortly. If there is ever anything we can assist with in the future please let us know by contacting the New Home Contact Center at 888-623-2937. BeazerHomes ...

Total Score 1

I would never build a Beazer Home Again

Linda N.
Verified HomeBuyer
January 02, 2019
LAWRENCEVILLE, GA

-they rushed on our home to close in time for Quarter Reviews. -before closing, there were a handful of things that needed to be fixed. We were told it would be done after closing. We’ve closed, now trying to get a hold of a supervisor is like waiting for rain in a dessert. Ridiculous. -we will never build a Beazer home again

Beazer Homes responded:
Thank you for your review! We would like to apologize for any delay in repairs on your home. We have contacted your warranty representative, Michael and have found that all issue reported to him have been resolved. We are happy that you have been working with Michael to address your concerns, but we would also like to let you know you can call the New Home Contact Center, anytime, at 888-623-2937. They will be able to help with any issues you may experience! BeazerHomes ...

Total Score 1

EXTREMELY DISAPPOINTED

Anonymous
Verified HomeBuyer
December 03, 2018
Atlanta, GA

I AM EXTREMELY DISAPPOINTED WITH THE SERVICE AND QUALITY OF BEAZER HOMES. I CLOSED ALMOST 3 MONTHS AGO AND I STILL HAVE OUTSTANDING ITEMS THAT HAVE NOT BEEN ADDRESSED. I'VE HAD TO CALL THE EMERGENCY WARRANTY LINE DUE TO NO HOT WATER AND NO HEAT AND NEVER HEARD BACK FROM ANYONE UNTIL THE NEXT DAY. THE CRAFTSMANSHIP OF THE HOME IS VERY POOR AND IT SEEMS AS OF MY HOME WAS JUST THROWN TOGETHER. FOR THE AMOUNT OF MONEY I PAID, I EXPECTED WAY MORE THAN THIS.

Beazer Homes responded:
We are truly sorry for any issues your have experienced with your new home. We can only imaging the disappointment and frustration you must feel. Our goal is to make every new home owners experience and amazing one, and we are so sorry if this was not your experience. We have contacted the Customer Care Manager for our Atlanta Division, Russel, and he let us know he he has worked with you regarding the concerns you have mentioned. He also let us know all warranty request have been addressed at this time. Should you ever have any concerns or questions in the future, we are always here to help! Please never hesitate to reach out to us at 888-623-2937. BeazerHomes ...

Total Score 1

Beazer Homes - Horrible builder and extremely poor quality

Anonymous
Verified HomeBuyer
November 20, 2018
Atlanta, GA

Horrible builder and extremely poor quality

Beazer Homes responded:
Thank you for your feedback. We would like to apologize for the issues you have experience and the inconvenience they has caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Atlanta Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to NHCC@beazer.com. BeazerHomes ...

Total Score 1

Late, unfinished, and still waiting

Robert C.
Verified HomeBuyer
November 13, 2018
Atlanta, GA

House closed 5 months later than estimated. Went to closing incomplete with a list of promised work to be completed. 6 weeks later and i am still waiting. Nick my poc for home completion stopped answering me via phone, text, email. Thinking of bringing in my lawyer if everything is not settled soon

Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at 888-623-2937. BeazerHomes ...

Total Score 1

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