Beazer Homes Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Beazer Homes.
Read all 234 verified reviews from homeowners that built a new home with Beazer Homes in the Indianapolis area. Indianapolis homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.5 out of 5 stars in Indianapolis Area
234 Reviews in Indianapolis Area
Beazer Homes in Indianapolis Area
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Customer Reviews
Terrible experience
- Anonymous
- Verified HomeBuyer
- January 14, 2023
- Noblesville, IN
This has been the most awful experience I have had in a new home. I have had five new homes and sold new homes and represented 6 new home builders in 34 years of selling real estate as one of the top realtors in Indianapolis. Never have I or my clients experienced this lack of quality or customer service. No heat to speak of for a week of severe cold which apparently could no be diagnosed as to the problem. Now we have fire alarms going off periodically in the middle of the night. This needs to be fixed. I am letting my real estate know of these issues and other more minor issues. We need ...
Beazer Homes responded:
At Beazer Homes, we pride ourselves on delivering quality built homes, backed by nine generations in the industry. We would like to apologize if your new home experience was not what you expected. We are confident any concerns that arise can and will be swiftly addressed. To ensure this action is taken, we encourage you to call our New Home Contact Center at (888) 623-2937. They are always there for our homeowners and will be able to help with any questions. Thank you for your honest feedback, and we look forward to strengthening our partnership for the years to come. - Megan ...
Total Score 1
I will give them 0 rating point.
- Baljinder S.
- Verified HomeBuyer
- November 22, 2022
- Indianapolis, IN
There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.
Beazer Homes responded:
Thank you for your feedback, Baljinder. We strive for perfection in all of our new homes but also realize that this may not always be achievable. This is why we are so proud of our amazing warranty team, who quickly and efficiently handle all homeowner concerns that may arise. We are thrilled to see that at the time of this review submission, all of your warranty concerns have been resolved. Should you have any questions or concerns in the future, we will be here to resolve them as swiftly as we have in the past. Please call our New Home Contact Center at 888-623-2937 or visit beazer.com. - Megan ...
Total Score 1
i don’t know name of that person who came to last day give documents for closing day paperwork
- Satwant S.
- Verified HomeBuyer
- November 19, 2022
- Indianapolis, IN
i will never recommend to anybody buy home to beazer home because they are laiyer or never complete their promise what they said,on last day.
Beazer Homes responded:
At Beazer we have the confidence and experience that comes from nine generations of home building. We apologize if your new home experience did not meet your expectations, Satwant. If there is ever anything we may be able to help with please do not hesitate to give us a call at (888) 623-2937. We are confident we can assist with any concerns you may have and look forward to working with you. - Megan ...
Total Score 1
Beazer Homes - i gave you star just for john and leigh because they are nice
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Indianapolis, IN
i gave you star just for john and leigh because they are nice otherwise they will not deserve stars. i am not satisfied with the builder. there are so many tiny details missing, dent in the garage door, electrical problem, wall paint not proper and many more. i suggest you everyone do your research before you buy
Beazer Homes responded:
We're sorry to hear that your experience with your new home has not met your expectations. At Beazer, we strive for greatness in every aspect of the building process. This includes both quality customer care and quality craftsmanship. While we hope that every home is perfect upon closing, we know that there may be some items that require some extra attention. That's why we have a customer care team that's dedicated to helping our homeowners night or day. We encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns you might have for your home. We are more than happy to help in any way we can. - Roland ...
Total Score 1
Questionable business practices and substandard quality
- Dustin O.
- Verified HomeBuyer
- October 12, 2021
- Zionsville, IN
I paid nearly 420k for my home. I found overpaid 419k. My house has bowing walls, chipped corners, sloppy paint, uneven floor, cracked shower, deteriorating siding, uneven brick, etc I could go on for hours.
Beazer Homes responded:
Dustin, we appreciate your feedback and are sorry to hear that you feel this way about your new home. We would like the opportunity to help with any concerns you are experiencing. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 for us to further assist. Thank you. - Daniela ...
Total Score 1
Beazer Homes - They use very bad material they give you very small car garage
- Gursamsher S.
- Verified HomeBuyer
- March 02, 2021
- Greenwood, IN
They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage
Beazer Homes responded:
Gursamsher, our goal is to have any identified items completed before welcoming a homeowner to their new home. Unfortunately, from time to time items need to be addressed after closing. We apologize that this was your experience and appreciate that you have allowed our team at Heritage Trace the opportunity to take care of your concerns. Our Heritage Trace Choice Plans and options do not include utility sinks in the garage or expanded garage sizes at this time. However, we always appreciate feedback from our homeowners that will help us evaluate potential future options. Please know that if you have any questions or concerns about your home in the future we can be reached at (888) 623-2937 or nhcc@beazer.com - Daniela ...
Total Score 1
Good start followed by continuous disappointment
- Monica B.
- Verified HomeBuyer
- January 14, 2020
- Zionsville, IN
After having Beazer build a home for my mother, we thought we could entrust Beazer with our next project. All started well and had a great sales person who went above and beyond to make our process enjoyable. The shortcomings of everyone else quickly tainted the wonderful job that JB had done up until that point. Beazer tried to push the close date of our house to meet their fiscal year closing. The down turn started when we showed up to our final inspection and walk through and encountered a house without appliances, missing toiler and wrong closet doors.... just to name a few. There ...
Total Score 1
Build with someone else
- Anonymous
- Verified HomeBuyer
- April 13, 2019
- Noblesville, IN
cheap material, even cheaper labor, terrible follow up and communication, already look forward to the day I move out of this house.
Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate you taking the time to provide us with this information. We sincerely apologize for any issues you have experienced with your home and the inconvenience this has caused. We have reviewed your case information with the Indianapolis Division, and do show all the concerns you reported were addressed. If you have any questions or concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
Incredibly poor craftsmanship and lack of ownership of the obvious problems
- Antonino G.
- Verified HomeBuyer
- October 02, 2018
- Fortville, IN
The staff comes off as helpful at first but when you discover major issues that’s when the disappearing act happens. We bought a spec home and moved from another state. The quality of the house is incredibly poor. Mud work of drywall is at a no skill level. They use matte paint to hide all the blemishes everywhere else. I have crooked floors and a crooked ceiling and still nothing resolved. I can go on forever and write a book of the this horrific experience and poorest craftsmanship. I’m at a point that I look forward for Beazer to step up to the plate and go beyond than what’s expected, but ...
Beazer Homes responded:
Hello, thank you for your feedback! We truly appreciate you taking the time to provide us with this information. We sincerely apologize for any issues you have experienced with your home and the inconvenience this has caused. We have reviewed your case information with the Indianapolis Division and Daniela, the Customer Advocate you have worked with, and do show all the concerns you reported were addressed. If you have any questions or concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
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