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Beazer Homes Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Beazer Homes.
Read all 219 verified reviews from homeowners that built a new home with Beazer Homes in the Indianapolis area. Indianapolis homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Indianapolis Area
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Customer Reviews
2nd Time
- Anonymous
- Verified HomeBuyer
- February 25, 2020
- Columbus, IN
This is my 2nd time building with Beazer. Overall the process is easy and the houses are built to satisfaction. My only complaint this time around is that the model we chose had two lights that instead.of being part of the build and installed were only roughed in. It's in my opinion that all lighting should have fixtures installed during building. I understand roughing in fans, but not lighting.
Total Score 4
Quality
- Brenda D.
- Verified HomeBuyer
- September 30, 2019
- Westfield, IN
Quality
Total Score 4
Good Value
- Katlyn H.
- Verified HomeBuyer
- September 17, 2019
- Columbus, IN
There are definitely things I wish would have done with more quality, but the value I am getting is validated. For the price, the house is good. The drywall has some issues and the paint in the windows was poorly done. Since window treatments have been added, the impurities aren't visible. Overall, I am happy with the house, but I do wish more time would have been spent on the areas listed above.
Beazer Homes responded:
Thank you for your review! We truly appreciate the time you took to submit such valuable feedback. While we are happy to hear your overall experience has been a good one; we are always looking for opportunities to improve the experience we provide to our homeowners. The information you have submitted will help all of our homeowners in the future. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 4
Beazer Homes - We are happy to live in this neighborhood!
- Tu N.
- Verified HomeBuyer
- April 23, 2019
- Westfield, IN
We are happy to live in this neighborhood!!
Total Score 4
Beautiful home
- Michael H.
- Verified HomeBuyer
- January 22, 2019
- Zionsville, IN
The Beazer Greenwich floor plan with a sunroom, loft and basement is a very nice plan. We love the layout and use of the space. The building process was a little challenging and took longer than anticipated due mainly to availability of skilled labor. As a result we had to move in without a yard or any exterior caulk or paint. Quality is average with a few issues we had to call to their attention, which they resolved, but you have to be there to catch these.
Total Score 4
Beazer Home In Zionsville
- Karen C.
- Verified HomeBuyer
- November 20, 2018
- Zionsville, IN
My sales rep was wonderful! She presented all of the options in my price range and wasn’t pushy. I feel my home was a bit overpriced based on the upgrades and standard included items.
Total Score 4
Reserve At Lantern Fishers IN LOT 14
- Brian M.
- Verified HomeBuyer
- November 01, 2018
- Fishers, IN
Our project mgr was very responsive to our requests/questions.
Total Score 4
Hot water issue is HUGE
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Noblesville, IN
First, the home is comfortable and well made, and pleasing to the eyes. My major complaint is that hot water takes a full 2+ minutes to reach any sink. That is 10 minutes a day standing and waiting while 50 gallons of water a day go down the drain. We tried a hot water recirculating pump but it didn't work, so we were forced to install 3 under sink small water heaters in the kitchen and 2 bathrooms. That is a HUGE DESIGN FLAW that cost us $1800 to remedy. The yard is a bit TOO small, would prefer 50 X 50 and not 40 X 40 back yards. Not much guidance as to what you really can and can't do with ...
Beazer Homes responded:
Thank you for taking the time to bring this to our attention. At Beazer Homes, we value all feedback from our homeowners and we will certainly take it into consideration to help shape our team for the future. We are committed to providing excellent customer care and we are grateful for the opportunity to assist you. If you have any questions or warranty requests, please do not hesitate to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. Thank you for choosing Beazer Homes to build your future. - Jordyn ...
Total Score 3
Expect unexpected surprises. Good communication and timely closing
- Jithin V.
- Verified HomeBuyer
- June 13, 2023
- Westfield, IN
The construction process was completed in fairly good tine with good communication throughout. However, the sales team is not aware of all details which result in surprises later on. If anything from the design studio turned out different, you have yo fight to get that addressed. If beazer provides a workaround, no compensation or discount is offered. Team is good, but can do with a lot more transparency.
Beazer Homes responded:
Thank you for bringing this to our attention, Jithin. We take pride in the quality of our construction process and are committed to delivering Surprising Performance in each Beazer home. Upon reviewing your account, we show your local customer care representative has been in touch and is working with you to address these concerns. Should you have any further questions or concerns in the future please let us know by calling the New Home Contact Center at 888-623-2937. We thank you again for working with us to resolve these matters. - Jordyn ...
Total Score 3
Margeret
- Margeret M.
- Verified HomeBuyer
- June 02, 2023
- Indianapolis, IN
Before moving in make sure everything you noticed is not done is done otherwise if you move in it Beazer home will never be done and have to make followups for it to be done.
Beazer Homes responded:
Thank you for sharing your experience with us. Margeret. We are saddened to hear that you have concerns about your home, and we would like to offer our assistance. To discuss your concerns in greater detail, please don't hesitate to contact our New Home Contact Center at (888) 623-2937. We look forward to hearing from you. - Jordyn ...
Total Score 3
Beezer
- Elizabeth S.
- Verified HomeBuyer
- April 11, 2023
- Noblesville, IN
The actual purchase and closing went fine. Super easy. Once we moved in, we ran into a big issue with our HVAC and blower motor in the attic. It was installed backwards which caused the thermostat on our dryer to blow out. Our HVAC was a manufacturer issue but should have been caught by Airtron. Actually both things should have been caught by Airtron. We are a month on and still getting the issues resolved. I think there should be a follow up walk thru 2-4 weeks after moving in and using everything.
Beazer Homes responded:
Thank you for sharing your experience with us, Elizabeth. We're sorry to hear that you had trouble with your new home, but we are thrilled to see that your dedicated team of customer care representatives were able to work with you and get this issue resolved. Thank you for allowing us to turn this around for you. We hope you're enjoying everything Millers Walk has to offer! - Roland ...
Total Score 3
Not great
- Anonymous
- Verified HomeBuyer
- March 14, 2023
- Westfield, IN
Had several problems since move-in. They were fixed but shouldn’t have happened in the first place.
Beazer Homes responded:
Thank you for sharing your experience with us. While we're very sorry to hear that your home required some additional care, we are happy to help in any way we can. We encourage you to reach out to our New Home Contact Center with any concerns so that we may better assist. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www. beazer.com/warranty. We look forward to hearing from you. - Roland ...
Total Score 3
Although Beautiful Underlying Flaws Are Overwhelming
- Cynthia C.
- Verified HomeBuyer
- August 31, 2022
- Westfield, IN
This is our 4th new construction home & although all of them had problems typical to new construction this Beazer home was truly a nightmare from beginning(lying sales girl who "forgot" to tell us the $10,000 rebate she promised was a no go) to the very end, when the Corporate Director of Construction was scrambling to get enough things fixed so we would close. I will say that the incredibly long problem list is, at least so far, mostly cosmetic in nature and fixable. However, there are some that are not fixable like the powder room toilet being so close to the wall a really heavy person ...
Beazer Homes responded:
Thank you for sharing you experience with us, Cynthia. We strive for excellence in all we do at Beazer, so we make it a priority to review every concern our homeowners throw our way. We're thrilled to see your building team has been working with you directly to address your concerns. Remember, our New Home Contact Center is also here to help should you have any questions in the future. They can be reached at (888) 623-297 or via email at nhcc@beazer.com. From everyone at Bordeaux Walk, welcome to the neighborhood. ...
Total Score 3
Average home for decent price
- Nilesh C.
- Verified HomeBuyer
- July 06, 2021
- Columbus, IN
Buying process was quick. Limited design options for basic i.e. included price. Construction quality leaves much to be desired.
Beazer Homes responded:
Thank you for providing us with feedback regarding your home building experience, Nilesh. At Beazer, we strive to make sure everyone’s experience is an excellent one, and we apologize that we have not met your expectations. Please know that our team is here to help with any questions or concerns you may have and can be reached at nhcc@beazer.com or (888) 623-2937. – Manny ...
Total Score 3
They kept in touch with us since we were 100 miles away
- Sherrie T.
- Verified HomeBuyer
- May 20, 2021
- Noblesville, IN
Make sure that you know the quality of the standard products verses the upgrades. and the finishing results of the painting and the windows and the drywall is a little questionable. I just feel that for a home over $330,000 I should see pristine quality finishes. We have already replaced the shower heads and some faucets. We will also need to hire painters to improve the quality of the interior paint. Very disappointed with the end results we were given.
Beazer Homes responded:
Sherrie, we appreciate you taking the time to provide feedback from your home-building experience. We understand that touch-ups needed in a new home can cause unintended frustrations. We appreciate you providing our dedicated customer care team the opportunity to assist you with resolving your warranty claims. Please know that we are here to assist you and if you have any questions or concerns we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
We were kept updated during the process
- Anonymous
- Verified HomeBuyer
- February 03, 2021
- Columbus, IN
Multiple pieces of work were completed much after I moved in. During the building process i noticed that many of the studs were cracked all through and the earlier builder (first of 3) told me those would be replaced. I was later told that the cracked studs do not impact the main structure...my question was why put damaged studs, no replacements done. Some of the doors are not aligned correctly, this is quality control The painting job wasn't good, 2 months after moving in i am still noticing color differences. This may be minor to the management, but is poor quality to the end user. If ...
Beazer Homes responded:
We want to help address any concerns you may have with your new home. If you would not mind, please give our New Home Contact Center a call at 888-623-2937 so we may look into the items listed above. - Megan
Total Score 3
Poor Follow Up
- Jeremy H.
- Verified HomeBuyer
- November 10, 2020
- Noblesville, IN
Prior to buying the home, things went somewhat smooth. We had a bump in the road with the our cash off the price. Due to some poor communication. After purchasing and moving in we had a few issues with sod and our hvac. Caleb had zero urgency in rectifying the issues which left us without AC for about a week during the hottest week of the year. In a brand new home, we felt that was just unacceptable. However, the rest of the experience has been good.
Beazer Homes responded:
Jeremy, thank you for bringing this to our attention. We appreciate your understanding and the opportunity to provide you a better experience moving forward. Should you ever have any questions or warranty concerns, we would be happy to assist and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. - Daniela ...
Total Score 3
Should improve the quality in building material
- Anonymous
- Verified HomeBuyer
- August 25, 2020
- Zionsville, IN
It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.
Beazer Homes responded:
We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your home. Please know we are always here to help and should you have any concerns in the future you can contact the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 3
Beazer Homes - The buying process was very pleasant.
- Cathy R.
- Verified HomeBuyer
- May 12, 2020
- Noblesville, IN
The buying process was very pleasant. I closed the end of March and have a long list of things that need to be fixed and am not receiving the response or respect that I got prior to closing. I just want someone to communicate to me what is being done to resolve all my issues. Very disappointed
Beazer Homes responded:
Thank you for your feedback! We have reviewed your account information with our Indiana team and show that all warranty requests submitted to us have been received and are currently awaiting service. We are happy to see that a manager from your division has been in touch and these concerns have been addressed. Should you have any further questions or concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Beazer Homes - Construction is not good.
- Satish N.
- Verified HomeBuyer
- December 02, 2019
- Greenwood, IN
Construction is not good. I seen few issues with flooring and kitchen cabinets. I heard lot of wind sound on windy days.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we show all concerns reported to us are being addressed by your customer care professional. However, we want you to know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Disappointed but making it work
- Julie I.
- Verified HomeBuyer
- October 15, 2019
- Noblesville, IN
The ability of the construction manager makes all the difference. We started out well and then got switched mid-stream. The last one was a real dud.
Beazer Homes responded:
Thank you for your review! We understand your time is important and appreciate you taking some out of your day to submit this feedback to us. We would like to apologize for any issues you have experienced with your new home and the building process. We have reviewed your account information and see you are working with your warranty representative to address some concerns. However, should you have any questions in the future, we are always happy to help! You can reach the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Nice home, but with several flaws
- Anonymous
- Verified HomeBuyer
- September 26, 2019
- Columbus, IN
The drywall had patches where it was not sanded smooth prior to painting, The paint had in some places small imperfections where dirt or dust was trapped in paint roller. Caulking around corners of bathroom vanity and around other fixtures was haphazard, and looked rushed and unprofessional. The paint covering the wall was a light minimal coat, again, like rush a job to get it completed. Overall the home is nice, but I don't think there is quality built in. I would have preferred to wait a few more months to close on the house, and have a higher quality finish at the end.
Beazer Homes responded:
Thank you for your review! We truly appreciate the time you took to submit such valuable feedback. In review of your account information we do not show you have submitted any warranty concerns to us. We are always happy to help and encourage you to contact us with any questions or concerns. You can reach the Beazer Homes New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
unhappy second time Beazer owner
- Wendy M.
- Verified HomeBuyer
- May 13, 2019
- Noblesville, IN
less than satisfactory workmanship, slow to fix warranty items
Total Score 3
Roe Review
- Robert R.
- Verified HomeBuyer
- January 22, 2019
- Noblesville, IN
1.) We purchased a wooded lot only to find out it is actually a swamp land swarming with mosquitos. I’ve brought it up to our supertendent and been told nothing can be done. 2.) Beazer should hire a new trim contractor. Our baseboards and shoe molding were very poorly installed. Our boards running up the sides of our basement stairs had gouges and nails hammered over sideways. 3.) It took 7 months from the time we signed our agreement until we moved in. We were told it would take 4-5 months. All the while we were seeing contractors working on spec homes down the street while our home sat ...
Total Score 3
Disappointing final product
- Anonymous
- Verified HomeBuyer
- December 04, 2018
- Noblesville, IN
I love my floorplan and home, but definitely would not recommend building when closing will fall near the end of their fiscal year (September) ... priority is given to their quota and the building process is rushed (and perhaps compromised) to meet it. Attention to detail of the finished product is sacrificed leaving the homeowner with a list of disappointments which are frustrating to try to get resolved.
Total Score 3
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