Beazer Homes Reviews in Indianapolis, IN

less than satisfactory workmanship, slow to fix warranty items

1.) We purchased a wooded lot only to find out it is actually a swamp land swarming with mosquitos. I’ve brought it up to our supertendent and been told nothing can be done. 2.) Beazer should hire a new trim contractor. Our baseboards and shoe molding were very poorly installed. Our boards running up the sides of our basement stairs had gouges and nails hammered over sideways. 3.) It took 7 months from the time we signed our agreement until we moved in. We were told it would take 4-5 months. All the while we were seeing contractors working on spec homes down the street while our home sat idle. All-in-all a frustrating building experience. ... More

I love my floorplan and home, but definitely would not recommend building when closing will fall near the end of their fiscal year (September) ... priority is given to their quota and the building process is rushed (and perhaps compromised) to meet it. Attention to detail of the finished product is sacrificed leaving the homeowner with a list of disappointments which are frustrating to try to get resolved.

Way too many!

It was apparent that the contractors held no regard for the quality of their work for the price point of this home. From the crooked front porch pillars, to the spilled concrete areas on drive and front porch, to the already crumbling mortar, crooked brick and stone work, finding screws into main water lines and black mold less than 2 months after moving in, scratched windows, hard water stains a third up the cement siding, wrong luxury vinyl plank placed in home...the list continues. And then to have the home appraise for $30,000 less than selling price.

1. Overall OK initial buying experience, but would appreciate more details to be available upfront like location of electrical boxes/internet boxes. Poor information available on the equipment to be used in the house depending on the option chosen - we got a faulty dishwasher and the warranty does not include replacement with a new one. 2. OK home building supervision at the early stage of the construction, very poor supervision and management during the rest (most) of the construction time. Poor transparency, poor follow-up and poor anticipation. Numerous mistakes/issues noticed by us which - if not detected by us in advance - would have caused a major delay in the readiness of the home: - construction team smoking inside the house (2 escalations done) - rest room used during the construction - carpet was supposed to be done at the very end, instead it was done and people were walking on it for 2-3 weeks (house was not closed) - wrong tiles put in the bathroom (compensated after escalation) - fireplace stone work quality not according to the grout specification - dismissed by Beazer and not compensated properly (Beazer only agreed to disassemble the fireplace, but did not compensate us for ending up with no stone which we paid for!) - wrong cabinets put in the kitchen (wrong height and missing glass cabinet); some cabinet pieces ordered too late and only provided weeks after closing, one still missing 2 months after closing (!) - extremely poor planning - outside door paint quality - very poor, not painted for the 2nd time after 2 months even though agreed at NHO and documented - gas valve missed and uncovered a day before NHO - a piece of stone from another set was put outside - very obvious, Beazer does not see the issue - design center samples were non-representative - excuses that they faded and that's why we were getting darker ones; grout size on the sample was much smaller than the one we were being convinced into accepting - customer care representative never visited our home since closing on 10/19/2021 - good support from Sherri in the tough time toward the end to get more out of the construction team - good support from Randy when he joined and after closing - would have given 2.5 if it was possible, but it is not, therefore it is a 2 out of 5 rating overall ... More

We had to wait a week to have our appliances (agreed upon to be included) & ceiling fans were not installed when we moved in. Oven stopped working within 2 weeks & washer too still bounces around.

Mistakes are covered up and ignored due to lack of attention to details. Vendors doesn’t treat the house as your home. The sales team was fabulous but overwhelmed with complaints bu still tried to be supportive. The building manager could not stay abreast of vendors building the house this mistakes, garbage and damage to the house. Such as water damages, materials and painting errors. Stay on top of what’s being done in your home.

Not perfect work

Building process was very disorganized with many issues and mistakes.

We bought a home that the builder built with no buyer. They chose all of the options and lot. While we love the floor plan and the options, the workers attention to detail is definitely lacking. Things like the bathroom lights not covering the holes in the wall, paint splattered all over our hardwood floor, nicks and dings everywhere. Stay on top of them!

I am finally getting things finished two months after closing. Workmanship is very poor. Don't think house will last for my lifetime without major problems.

Our experience with Beazer Homes has been bad from the start. Communication from the start was poor and it remained poor throughout. The actual build was subpar, they used crooked boards, bowed boards, primary bathroom doors were placed in a secondary closet, door pegs were placed where no doors were located, crack in the ceiling, cabinets were a disaster. Wiring for lighting was not working, only one wire was hot so we can only use our ceiling fan, not the light. Shower door leaked until someone came in and said whoever installed it initially did a crap job, he had to take the shower door down completely and then reinstall. Was told by Beazer Homes our HOA fee was $255/month and it’s actually $281/month So many more issues, to many to list. If I had it to do all over again, I would run from Beazer Homes as fast as I could, wish I would have never entered into a relationship with Beazer. Really was excited initially about this new home experience, unfortunately it has turned into a nightmare for us. ... More

This has been the most awful experience I have had in a new home. I have had five new homes and sold new homes and represented 6 new home builders in 34 years of selling real estate as one of the top realtors in Indianapolis. Never have I or my clients experienced this lack of quality or customer service. No heat to speak of for a week of severe cold which apparently could no be diagnosed as to the problem. Now we have fire alarms going off periodically in the middle of the night. This needs to be fixed. I am letting my real estate know of these issues and other more minor issues. We need customer service! I ... More

There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.

i will never recommend to anybody buy home to beazer home because they are laiyer or never complete their promise what they said,on last day.

i gave you star just for john and leigh because they are nice otherwise they will not deserve stars. i am not satisfied with the builder. there are so many tiny details missing, dent in the garage door, electrical problem, wall paint not proper and many more. i suggest you everyone do your research before you buy

I paid nearly 420k for my home. I found overpaid 419k. My house has bowing walls, chipped corners, sloppy paint, uneven floor, cracked shower, deteriorating siding, uneven brick, etc I could go on for hours.

They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage

After having Beazer build a home for my mother, we thought we could entrust Beazer with our next project. All started well and had a great sales person who went above and beyond to make our process enjoyable. The shortcomings of everyone else quickly tainted the wonderful job that JB had done up until that point. Beazer tried to push the close date of our house to meet their fiscal year closing. The down turn started when we showed up to our final inspection and walk through and encountered a house without appliances, missing toiler and wrong closet doors.... just to name a few. There was zero accountability from the construction supervisor, and it took us taking our issues up to VPs to get resolution. We are now dealing with warranty issues, but that department runs much better (did for my mom) and so far so good for us. ... More

cheap material, even cheaper labor, terrible follow up and communication, already look forward to the day I move out of this house.

The staff comes off as helpful at first but when you discover major issues that’s when the disappearing act happens. We bought a spec home and moved from another state. The quality of the house is incredibly poor. Mud work of drywall is at a no skill level. They use matte paint to hide all the blemishes everywhere else. I have crooked floors and a crooked ceiling and still nothing resolved. I can go on forever and write a book of the this horrific experience and poorest craftsmanship. I’m at a point that I look forward for Beazer to step up to the plate and go beyond than what’s expected, but that’s wishful thinking ... More