Beazer Homes Reviews in Indianapolis, IN

Nice place to live in, build quality is good.

First, the home is comfortable and well made, and pleasing to the eyes. My major complaint is that hot water takes a full 2+ minutes to reach any sink. That is 10 minutes a day standing and waiting while 50 gallons of water a day go down the drain. We tried a hot water recirculating pump but it didn't work, so we were forced to install 3 under sink small water heaters in the kitchen and 2 bathrooms. That is a HUGE DESIGN FLAW that cost us $1800 to remedy. The yard is a bit TOO small, would prefer 50 X 50 and not 40 X 40 back yards. Not much guidance as to what you really can and can't do with the yard...HOA rules clearly say a black metal fence is allowed, but we were told you MUST put bushes around it to hide it, even though it doesn't mention or require that in the HOA rules addendum C. We have 2 small dogs and we plan to submit a fence proposal, but I do not know how much pushback we will face from the "reviewer," or how long it will take. ... More

The construction process was completed in fairly good tine with good communication throughout. However, the sales team is not aware of all details which result in surprises later on. If anything from the design studio turned out different, you have yo fight to get that addressed. If beazer provides a workaround, no compensation or discount is offered. Team is good, but can do with a lot more transparency.

Before moving in make sure everything you noticed is not done is done otherwise if you move in it Beazer home will never be done and have to make followups for it to be done.

The actual purchase and closing went fine. Super easy. Once we moved in, we ran into a big issue with our HVAC and blower motor in the attic. It was installed backwards which caused the thermostat on our dryer to blow out. Our HVAC was a manufacturer issue but should have been caught by Airtron. Actually both things should have been caught by Airtron. We are a month on and still getting the issues resolved. I think there should be a follow up walk thru 2-4 weeks after moving in and using everything.

Had several problems since move-in. They were fixed but shouldn’t have happened in the first place.

This is our 4th new construction home & although all of them had problems typical to new construction this Beazer home was truly a nightmare from beginning(lying sales girl who "forgot" to tell us the $10,000 rebate she promised was a no go) to the very end, when the Corporate Director of Construction was scrambling to get enough things fixed so we would close. I will say that the incredibly long problem list is, at least so far, mostly cosmetic in nature and fixable. However, there are some that are not fixable like the powder room toilet being so close to the wall a really heavy person won't be able to use it! Many of the problems are related to the upgrades we added, $150,000 worth more or less, which Beazer shouldn't offer if they can't handle proper installation of the product. In the end we did get a very beautiful home. Hopefully, after all the cosmetic issues are repaired, nothing structural will show up & we will sit in front of the gorgeous stone fireplace for years to come telling Beazer stories! My advice is that all the big builders are the same. If you can afford custom go for it. If not, pick a floorplan you love, like we did, visit the home during construction & inform your project manager of any problems you see ... More

Buying process was quick. Limited design options for basic i.e. included price. Construction quality leaves much to be desired.

Make sure that you know the quality of the standard products verses the upgrades. and the finishing results of the painting and the windows and the drywall is a little questionable. I just feel that for a home over $330,000 I should see pristine quality finishes. We have already replaced the shower heads and some faucets. We will also need to hire painters to improve the quality of the interior paint. Very disappointed with the end results we were given.

Multiple pieces of work were completed much after I moved in. During the building process i noticed that many of the studs were cracked all through and the earlier builder (first of 3) told me those would be replaced. I was later told that the cracked studs do not impact the main structure...my question was why put damaged studs, no replacements done. Some of the doors are not aligned correctly, this is quality control The painting job wasn't good, 2 months after moving in i am still noticing color differences. This may be minor to the management, but is poor quality to the end user. If such was the "attention to detail", then i wonder what else is quality challenged and is not visible to me? ... More

Prior to buying the home, things went somewhat smooth. We had a bump in the road with the our cash off the price. Due to some poor communication. After purchasing and moving in we had a few issues with sod and our hvac. Caleb had zero urgency in rectifying the issues which left us without AC for about a week during the hottest week of the year. In a brand new home, we felt that was just unacceptable. However, the rest of the experience has been good.

It’s been only less than two months and I can see cracks on concrete and paint.Beazers customer service is good but they should use quality material to avoid this issues.Overall I am little disappointed with the house.

It was apparent that the contractors held no regard for the quality of their work for the price point of this home. From the crooked front porch pillars, to the spilled concrete areas on drive and front porch, to the already crumbling mortar, crooked brick and stone work, finding screws into main water lines and black mold less than 2 months after moving in, scratched windows, hard water stains a third up the cement siding, wrong luxury vinyl plank placed in home...the list continues. And then to have the home appraise for $30,000 less than selling price.

1. Overall OK initial buying experience, but would appreciate more details to be available upfront like location of electrical boxes/internet boxes. Poor information available on the equipment to be used in the house depending on the option chosen - we got a faulty dishwasher and the warranty does not include replacement with a new one. 2. OK home building supervision at the early stage of the construction, very poor supervision and management during the rest (most) of the construction time. Poor transparency, poor follow-up and poor anticipation. Numerous mistakes/issues noticed by us which - if not detected by us in advance - would have caused a major delay in the readiness of the home: - construction team smoking inside the house (2 escalations done) - rest room used during the construction - carpet was supposed to be done at the very end, instead it was done and people were walking on it for 2-3 weeks (house was not closed) - wrong tiles put in the bathroom (compensated after escalation) - fireplace stone work quality not according to the grout specification - dismissed by Beazer and not compensated properly (Beazer only agreed to disassemble the fireplace, but did not compensate us for ending up with no stone which we paid for!) - wrong cabinets put in the kitchen (wrong height and missing glass cabinet); some cabinet pieces ordered too late and only provided weeks after closing, one still missing 2 months after closing (!) - extremely poor planning - outside door paint quality - very poor, not painted for the 2nd time after 2 months even though agreed at NHO and documented - gas valve missed and uncovered a day before NHO - a piece of stone from another set was put outside - very obvious, Beazer does not see the issue - design center samples were non-representative - excuses that they faded and that's why we were getting darker ones; grout size on the sample was much smaller than the one we were being convinced into accepting - customer care representative never visited our home since closing on 10/19/2021 - good support from Sherri in the tough time toward the end to get more out of the construction team - good support from Randy when he joined and after closing - would have given 2.5 if it was possible, but it is not, therefore it is a 2 out of 5 rating overall ... More

Our experience with Beazer Homes has been bad from the start. Communication from the start was poor and it remained poor throughout. The actual build was subpar, they used crooked boards, bowed boards, primary bathroom doors were placed in a secondary closet, door pegs were placed where no doors were located, crack in the ceiling, cabinets were a disaster. Wiring for lighting was not working, only one wire was hot so we can only use our ceiling fan, not the light. Shower door leaked until someone came in and said whoever installed it initially did a crap job, he had to take the shower door down completely and then reinstall. Was told by Beazer Homes our HOA fee was $255/month and it’s actually $281/month So many more issues, to many to list. If I had it to do all over again, I would run from Beazer Homes as fast as I could, wish I would have never entered into a relationship with Beazer. Really was excited initially about this new home experience, unfortunately it has turned into a nightmare for us. ... More

This has been the most awful experience I have had in a new home. I have had five new homes and sold new homes and represented 6 new home builders in 34 years of selling real estate as one of the top realtors in Indianapolis. Never have I or my clients experienced this lack of quality or customer service. No heat to speak of for a week of severe cold which apparently could no be diagnosed as to the problem. Now we have fire alarms going off periodically in the middle of the night. This needs to be fixed. I am letting my real estate know of these issues and other more minor issues. We need customer service! I ... More

There is not cleaning outside, and there customer service also very bad because they didn't do their work properly like we ask them to repaint our front door but they just clean it and after cleaning it look very dirty then we ask them again to repaint but they didn't respond yet. There customer service is very slow.

i will never recommend to anybody buy home to beazer home because they are laiyer or never complete their promise what they said,on last day.

i gave you star just for john and leigh because they are nice otherwise they will not deserve stars. i am not satisfied with the builder. there are so many tiny details missing, dent in the garage door, electrical problem, wall paint not proper and many more. i suggest you everyone do your research before you buy

I paid nearly 420k for my home. I found overpaid 419k. My house has bowing walls, chipped corners, sloppy paint, uneven floor, cracked shower, deteriorating siding, uneven brick, etc I could go on for hours.

They use very bad material they give you very small car garage and a lot off scratch on your walls and floor no water sink in garage