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Beazer Homes Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Beazer Homes.

Read all 274 verified reviews from homeowners that built a new home with Beazer Homes in the Baltimore area. Baltimore homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Baltimore Area

274 Reviews in Baltimore Area

Beazer Homes in Baltimore Area

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Customer Reviews

Thanks For Everything!!

  • Sean M.
  • Verified HomeBuyer
  • September 17, 2019
  • Hanover, MD

Although we felt rushed at times I would still have to say that our buying experience with Beazer Homes has been Top Notch! The Sales team was a pleasure a to work with. Chris our sales consultant did a fantastic job in putting our deal together and making sure that all of problems / concerns where answered in a timely fashion. Mark the building supervisor has also done a fantastic job in answering and fixing and problems that we have noticed during and after our walk-thru. At the moment we have only been in our property for roughly 30 days and what an amazing 30 days it has been.... ...

Beazer Homes responded:
Thank you for your review! We love hearing about your experience! If you every have any questions please feel free to reach out to our New Home Contact Center at 888-623-2937. BeazerHomes

Total Score 4

Nice experience so far

  • Krishna C.
  • Verified HomeBuyer
  • January 19, 2019
  • Clarksville, MD

Even though there are some minor build quality issues, the overall experience has been very good so far.

Total Score 4

Almost satisfied

  • Keven G.
  • Verified HomeBuyer
  • November 19, 2018
  • Reisterstown, MD

Home well put together! Wish I had made the decision to move here sooner! It would rate 5 stars if not for the PARKING! Don't really know what builders were thinking {unless how to save the company money). Lacks parking for all tenants! Garage sizes entirely to small for the Dogwood models which is the LARGEST model. Parking is a deal breaker for prospective buyers,

Total Score 4

Decent experience

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2018
  • Baltimore, MD

The process was decent and the person who handled the process with us as the customer agent was very very good. There were some issues with construction related to the construction manager being provided updated and correct drawings that reflected changes that caused some issues during construction that could have been avoided. The construction manager rep was very customer focused and worked dilligently to address all of our issues.

Total Score 4

average quality

  • Shyam R.
  • Verified HomeBuyer
  • November 13, 2018
  • Owings Mills, MD

Going with Beazer saved me a lot of money and time. The sale agent was great, worked very closely and made our closing process very efficient

Total Score 4

New home

  • Anonymous
  • Verified HomeBuyer
  • November 14, 2024
  • Owings Mills, MD

Nice new homes with upgraded appliances. Good layout inside the homes. Overpriced condos for shared space. Overall community needs improvement with parking and needs improvement in buying process. Choose your own lender outside of the company. I recommend buyers do extensive research before you buy with Beazer.

Total Score 3

Great Location, Great Sales team, Disappointing Attention to Details

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2024
  • Owings Mills, MD

The sales process experience was great and really appreciated the engagement of the pre-selected lenders to engage with. Truist was amazing in staying contact and monitoring interest rates. The onsite construction team, including Wayne were very helpful. The largest disappointment is the poor sound proofing for the Rivas model. The second disappointment is that the Rivas patio deck ceiling is not sealed, so if the condo owner above spills a drink, let's hope you are not standing on your patio deck. We will have to decide if this is a long-term home for us.

Beazer Homes responded:
Thank you for your feedback. We appreciate your positive comments on our sales process, lender engagement, and the dedication of our team, including Wayne. We apologize for any disappointment regarding soundproofing and patio deck sealing. Your feedback will help us continuously improve our offerings. Please feel free to reach out if you have any further questions or concerns. Thank you for choosing Beazer. - Daniela ...

Total Score 3

The sales process was long and disappointing.,,

  • Raymond M.
  • Verified HomeBuyer
  • April 30, 2024
  • Perry Hall, MD

our contract was signed 1/18/2023. After that date the plans for our house changed. It was no longer identical to the model. Nothing was communicated about the change. Rather than build our group of houses to plan, the company decided to delay the process to build per the new plans. The sales team was not very forthcoming. Responses were not always timely. Start dates were given and missed. The operations folks were always portrayed as being too busy.

Beazer Homes responded:
We appreciate you sharing with us and are sorry to hear that your homebuilding experience has not been ideal. At Beazer Homes, we value all feedback from our homeowners as it helps us improve our team's performance in the future. If you have questions or concerns, please feel free to reach our New Home Contact Center at (888) 623-2937. - Taryn ...

Total Score 3

Anonymous

  • Anonymous
  • Verified HomeBuyer
  • February 07, 2023
  • Hanover, MD

Disappointed with responses to inquiries after purchase and effort of communication in addressing ongoing issues.

Beazer Homes responded:
We appreciate your feedback. We're committed to providing each and every customer with a quality experience and that includes an open line of communication. To ensure your concerns are being documented and responded to in a timely manner, we recommend reaching out to your New Home Contact Center with any concerns. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...

Total Score 3

Anonymous

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2022
  • Ellicott City, MD

My experience overall was somehwat satisfied. The builders tried to work with us on the price of the home and the deal we got for our home was very good. Except when they didn't tell us that we needed to settle on the home before September was over or they were going to take back the discount.That was very stressful to deal with that bc loans don't get approved right away. But luckily, it was settled on time. Also, beware that the home does not come with washer and dryer, our counselor told us that it does come with a washer and dryer, but he tricked us! to get us to buy the home. I love our ...

Beazer Homes responded:
Thank you for sharing this bit of insight. We're sorry to hear that there might have been some miscommunication during your sales process. We pride ourselves on working with integrity and would love to look into this for you. We'll have one of our warranty representatives reach out shortly to discuss your concerns. We are, however, thrilled to know that you are loving your home thus far. We are wishing you a lifetime of happy memories out at Long Gate Overlook. - Roland ...

Total Score 3

Communication needed to be better.

  • Okezie A.
  • Verified HomeBuyer
  • August 23, 2022
  • Hanover, MD

We had a great experience overall, but our new home counselor wasn't personable and rarely checked in with us. If we didn't call or text him for updates/reminders, then I don't think we'd ever hear from him.

Beazer Homes responded:
Okezie, thank you for sharing your experience with us. We are sorry to hear that you felt the communication with the sales team was lacking. At Beazer, we strive to ensure all of our homeowners are kept up to date throughout their new home journey. We apologize for missing the mark this time. We'll be sure to pass along your feedback to your team so we can help build a better Beazer going forward. Wishing you all the best in your new home. - Roland ...

Total Score 3

Sales associate

  • John R.
  • Verified HomeBuyer
  • November 16, 2021
  • Jessup, MD

Sales associate was fine, but the craftsmanship of the home is subpar. As I live in the home you start to see all the poor craftsmanship.

Beazer Homes responded:
Thank you for this review, John. We are glad to see your sales experience was a good one. However, we do apologize that the quality of the home did not meet your expectations. While we try to ensure that every home is ready for our customers, we know that there are some things that may need some adjustments after closing. Remember, our New Home Contact Center is always available to help with any warranty concerns you might have. They can be reached at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We appreciate the opportunity to work with you. - Roland ...

Total Score 3

Beazer Homes - They exceeded our closing date by 3 months by making excuses

  • Kofi K.
  • Verified HomeBuyer
  • October 19, 2021
  • Jessup, MD

They exceeded our closing date by 3 months by making excuses about supplies while other homes like move-in quick and highly priced ones were being built. We were very disappointed and it created a mess in our timeline for moving. It messed our plans up big time.

Beazer Homes responded:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna ...

Total Score 3

Beazer Homes - It’s ok , not too great

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2021
  • Clarksville, MD

It’s ok , not too great

Beazer Homes responded:
We appreciate your feedback and would like to apologize for not meeting your expectations. We would like to hear more about your experience so that we may help address any concerns. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We look forward to hearing from you. - Daniela ...

Total Score 3

Somewaht disappointed

  • Ronald S.
  • Verified HomeBuyer
  • December 02, 2020
  • Crofton, MD

The model homes were great. I wish the same attention to detail was paid in the building of my home. I have found so many issues that I had to create a list and my NEW home has more patches and band aids than the one I sold before buying. The material is great, the workmanship is poor. The work done on the 10 day walkthrough which is meant to fix items missed previously was very poorly done and much left incomplete or not addressed at all.

Beazer Homes responded:
This is never the experience we want our homeowners to have, Ronald. We'd love the opportunity to discuss your concerns with you. If you get a chance, give us a call at (888) 623-2937 or email us at nhcc@beazer.com. Thank you. - Sam BeazerHomes

Total Score 3

Frustrating Experience

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2020
  • Crofton, MD

We needed minor items fixed and had some simple questions after 2 days of moving in. We called the person who conducted the Home Orientation and he had left the company. We called our selling agent and never received a call back. Come to find out they had all left or been moved to another location. I had to go to the leasing office to get an answer to my issue. Simply seemed unprofessional that no one returned our calls and I had to go to the office to resolve it myself. Hope this isn't the norm.

Beazer Homes responded:
We are sorry to hear that you were unable to reach us for assistance. Please know that this should not be a typical experience while submitting warranty claims. We have a dedicated Customer Care team and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Our representatives are happy to assist you with any questions or warranty claim submissions. - Daniela ...

Total Score 3

Not the best design

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2020
  • Ellicott City, MD

We purchased a 55+ home and it had a lot of smart appliances. Not the best for old people. Also communicate throughout the purchase was chaotic.

Beazer Homes responded:
We appreciate your feedback and are sorry to hear about your purchasing experience. Please know that we have shared this information with our Maryland team and will use it to help us improve the overall experience we provide. - Daniela BeazerHomes

Total Score 3

Not what I expected!!

  • Tonya C.
  • Verified HomeBuyer
  • July 28, 2020
  • Crofton, MD

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

Beazer Homes responded:
Thank you for your review, Tonya! We would like to apologize for any community issues you have experienced. Please know we are always here to help and you can reach out New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes

Total Score 3

Mixed Feeling About My New Home. (This is not a complete review due to some factors)

  • Phuc L.
  • Verified HomeBuyer
  • June 25, 2020
  • Hanover, MD

Good morning, I recently purchased a house with Beazer. I will breakdown 3 phases from the beginning to the end: Phase 1 - Beginning: I and my wife felt in love with the model home right after we saw it. I would say the design is gorgeous. The negotiation was hectic though due to Beazer's internal communication and price was adjusted. However, we were happy with the counter offer and moved on. I want to say thanks to the sales team and my agent to work out the deal. Phase 2 - Building: you will receive an update on the weekly basis from the Project Manager. It's great when you ...

Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Upon review of your account information, we do not show any warranty concerns have been submitted to us. While PWSC will be able to provide you with information regarding your home warranty, any service requests will need to be submitted to our New Home Contact Center. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. They will ensure your concerns are addressed. Thank you ...

Total Score 3

Good pre construction experience. Bad post construction experience.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2019
  • Clarksville, MD

Overall the construction and buying process was smooth and we were given timely updates. However post construction response time to fix things have been extremely poor. Project manager does not respond to your calls and it has been pain to get them to fix stuff

Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit this information to us. We apologize for any issues you have experienced with your new home. In review of your account information, we are happy to see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Should you have any questions or concerns please do not hesitate to contact our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...

Total Score 3

mixed bag

  • Sally S.
  • Verified HomeBuyer
  • November 21, 2018
  • Reisterstown, MD

hard to contact any one to fix minor problems. no response to questions, nice view

Total Score 3

Solidly Built House, Poor Finish Work

  • Fred K.
  • Verified HomeBuyer
  • November 13, 2018
  • Baltimore, MD

Beazer builds a solid home but some of the finishing details including drywall work and painting need significant improvements. Floorplans make great use of square footage. I will likely need to touch up drywall and repaint the entire home. As well, noise isolation between units could be improved.

Total Score 3

Lacks the details you'd expect in this price range

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2018
  • Clarksville, MD

We have had many problems with this house, but luckily most appear to be minor. We spoke to lots of our neighbors who seem to have the same issues. We had a crack in the foundation that resulted in a leak within 1 week of moving in. Apparently this happens a lot and fortunately didn't have our basement finished by them so it limited the damage. At this price point you would expect a certain quality. We spend about 50k in additional upgrades. Our quartz counters had huge scratches in it that they buffed out, but now you can see a big area of discrepancy. some of the stainless steel ...

Total Score 3

Not good experience.

  • Suresh D.
  • Verified HomeBuyer
  • January 17, 2023
  • Ellicott City, MD

Not good experience. I found the house unfinished and used very low quality construction materials. Having a lot of issue.

Beazer Homes responded:
Suresh, thank you for your honesty. As a builder that cares about making a lasting impression on our homeowners, we rely on your commentary when it comes to your buying experience. We pride ourselves on providing homes built with premium materials by vendors that you can trust, so it is concerning when we receive feedback like this. We would love to look into this for you. We will have a member of our team reach out shortly to discuss. Wishing you the best in your new home. - Roland ...

Total Score 2

Builders team were fine; mortgage lender was horrible

  • Lorraine B.
  • Verified HomeBuyer
  • August 16, 2022
  • Hanover, MD

Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.

Beazer Homes responded:
Lorraine, we're disappointed to hear this about your lender and would like to apologize for your experience. Our Mortgage Choice program has pre-vetted lenders who must maintain a minimum customer satisfaction rating of 90% or higher, so we will be sharing your feedback to ensure that Beazer homeowners have a positive experience. However, we're glad to know that you're happy with our Beazer team members and the quality of your home. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind and that Beazer Homes has a reputation for building great homes. If you have any concerns, our New Home Contact Center is here for you and can be reached at (888) 623-2937 or www.beazer.com/warranty. We wish you all the best in your new home and neighborhood at Parkside. - Joanna ...

Total Score 2