Beazer Homes Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Beazer Homes.

Read all 272 verified reviews from homeowners that built a new home with Beazer Homes in the Baltimore area. Baltimore homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.7 out of 5 stars in Baltimore Area

272 Reviews in Baltimore Area

Star Rating Breakdown

Beazer Homes in Baltimore Area

View Homes

Filter by Area

Sort by

Customer Reviews

Beazer Homes - They exceeded our closing date by 3 months by making excuses

Kofi K.
Verified HomeBuyer
October 19, 2021
Jessup, MD

They exceeded our closing date by 3 months by making excuses about supplies while other homes like move-in quick and highly priced ones were being built. We were very disappointed and it created a mess in our timeline for moving. It messed our plans up big time.

Beazer Homes responded:
Kofi, we appreciate your feedback and are sorry to hear about the delays you experienced. Beazer continuously strives to provide outstanding service and quality and will be using your review to improve. We hope that our dedicated customer care team can regain your confidence in us. Should you have any concerns with your new home, please email or call us at nhcc@beazer.com or (888) 623-2937, and we will be happy to assist. - Joanna BeazerHomes ...

Total Score 3

Beazer Homes - It’s ok , not too great

Anonymous
Verified HomeBuyer
February 16, 2021
Clarksville, MD

It’s ok , not too great

Beazer Homes responded:
We appreciate your feedback and would like to apologize for not meeting your expectations. We would like to hear more about your experience so that we may help address any concerns. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We look forward to hearing from you. - Daniela BeazerHomes ...

Total Score 3

Somewaht disappointed

Ronald S.
Verified HomeBuyer
December 02, 2020
Crofton, MD

The model homes were great. I wish the same attention to detail was paid in the building of my home. I have found so many issues that I had to create a list and my NEW home has more patches and band aids than the one I sold before buying. The material is great, the workmanship is poor. The work done on the 10 day walkthrough which is meant to fix items missed previously was very poorly done and much left incomplete or not addressed at all.

Beazer Homes responded:
This is never the experience we want our homeowners to have, Ronald. We'd love the opportunity to discuss your concerns with you. If you get a chance, give us a call at (888) 623-2937 or email us at nhcc@beazer.com. Thank you. - Sam BeazerHomes

Total Score 3

Frustrating Experience

Anonymous
Verified HomeBuyer
November 13, 2020
Crofton, MD

We needed minor items fixed and had some simple questions after 2 days of moving in. We called the person who conducted the Home Orientation and he had left the company. We called our selling agent and never received a call back. Come to find out they had all left or been moved to another location. I had to go to the leasing office to get an answer to my issue. Simply seemed unprofessional that no one returned our calls and I had to go to the office to resolve it myself. Hope this isn't the norm.

Beazer Homes responded:
We are sorry to hear that you were unable to reach us for assistance. Please know that this should not be a typical experience while submitting warranty claims. We have a dedicated Customer Care team and can be reached through our New Home Contact Center at nhcc@beazer.com or 888.623.2937. Our representatives are happy to assist you with any questions or warranty claim submissions. - Daniela BeazerHomes ...

Total Score 3

Not the best design

Anonymous
Verified HomeBuyer
November 11, 2020
Ellicott City, MD

We purchased a 55+ home and it had a lot of smart appliances. Not the best for old people. Also communicate throughout the purchase was chaotic.

Beazer Homes responded:
We appreciate your feedback and are sorry to hear about your purchasing experience. Please know that we have shared this information with our Maryland team and will use it to help us improve the overall experience we provide. - Daniela BeazerHomes

Total Score 3

Not what I expected!!

Tonya C.
Verified HomeBuyer
July 28, 2020
Crofton, MD

I am not sure who thought it was a bright idea to build a partial trail so close to a home. I will say as the homeowner it was not such a bright idea. The half trail has somehow given neighbors the green light to cut through my yard everyday, all day and without hesitation; resulting in damaged grass/yard, dog feces, etc., etc.!!

Beazer Homes responded:
Thank you for your review, Tonya! We would like to apologize for any community issues you have experienced. Please know we are always here to help and you can reach out New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again! BeazerHomes

Total Score 3

Terrible experience so far.

Anonymous
Verified HomeBuyer
December 01, 2025
Reisterstown, MD

This has been awful. The range was never set up. The dishwasher will not run because there is a problem with the hose. The closing process was not satisfactory. We are suppose to have new owner orientation that has not taken place.

Beazer Homes responded:
Beazer has been building quality homes for over nine generations, and we know new construction will come with some speed bumps along the journey. We have an extensive new home warranty in place to help in the event that issues should arise. We encourage you to give us a call at 888-623-2937, and we would be happy to review any concerns you have. - Megan BeazerHomes ...

Total Score 2

Average experience

Anonymous
Verified HomeBuyer
February 04, 2025
Millersville, MD

Average experience from Beazer homes

Beazer Homes responded:
From walking into our model home for the first time, touring your framed home with construction, the excitement of closing day, and the memories you'll create once you receive the keys to your brand-new home, we are committed to making this experience special. We truly apologize if any aspect of your new home journey did not meet your expectations, and we want you to know we are here for you as you settle into your new Beazer Home. If there is anything we can assist with, please never hesitate to call us at (888) 623-2937. BeazerHomes ...

Total Score 2

Not good experience.

Suresh D.
Verified HomeBuyer
January 17, 2023
Ellicott City, MD

Not good experience. I found the house unfinished and used very low quality construction materials. Having a lot of issue.

Beazer Homes responded:
Suresh, thank you for your honesty. As a builder that cares about making a lasting impression on our homeowners, we rely on your commentary when it comes to your buying experience. We pride ourselves on providing homes built with premium materials by vendors that you can trust, so it is concerning when we receive feedback like this. We would love to look into this for you. We will have a member of our team reach out shortly to discuss. Wishing you the best in your new home. - Roland BeazerHomes ...

Total Score 2

Builders team were fine; mortgage lender was horrible

Lorraine B.
Verified HomeBuyer
August 16, 2022
Hanover, MD

Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.

Beazer Homes responded:
Lorraine, we're disappointed to hear this about your lender and would like to apologize for your experience. Our Mortgage Choice program has pre-vetted lenders who must maintain a minimum customer satisfaction rating of 90% or higher, so we will be sharing your feedback to ensure that Beazer homeowners have a positive experience. However, we're glad to know that you're happy with our Beazer team members and the quality of your home. As you settle into your new space, be assured that your Beazer home was built with quality, craftsmanship, and innovation in mind and that Beazer Homes has a reputation for building great homes. If you have any concerns, our New Home Contact Center is here for you and can be reached at (888) 623-2937 or www.beazer.com/warranty. We wish you all the best in your new home and neighborhood at Parkside. - Joanna BeazerHomes ...

Total Score 2

Beazer Homes - It was all good experience till the closing date.

Anonymous
Verified HomeBuyer
July 12, 2022
Ellicott City, MD

It was all good experience till the closing date. After closing there were many issues and big one was HVAC which is still not working after 1 and a half month of closing. I think Beazer should do a thorough check to test and review the home/appliances/others before closing with customer. Overall not a good experience.- Vik

Beazer Homes responded:
Thank you for sharing this bit of feedback with us. We're sorry to see that your experience has been less than satisfactory. While we try our best to ensure that every home is perfect upon closing, we understand that there may be some items that require some extra care afterward. We see that your local representatives are actively working with you to resolve these concerns. We appreciate your continued partnership and wish you happy memories in your new Beazer home for years to come. - Roland BeazerHomes ...

Total Score 2

Low quality materials for the price and poor quality assusrance

Jessie S.
Verified HomeBuyer
June 15, 2022
Jessup, MD

Just moved into a new home built by Beazer. I'm extremely disappointed at the quality of materials used and the lack of good quality assurance inspections. I owned previous homes built by Pulte and Ryan, and their quality is much better. A home priced at over half a million dollars should have top of the line construction materials and hardware. After moving in, I found out my A/C compressor was never connected (hence never tested). Once connected by sub-contractor, it didn't cool at all. Sub-contractor came back and found out valves were never opened. I paid $1000 for a car charger ...

Beazer Homes responded:
Jessie, thank you so much for sharing with us. We're sorry to hear that your experience with your new home has been less than ideal, however, we are thrilled to see that the majority of these items have been addressed by your local team. Thank you for taking the time to work with your Beazer representatives to help get these issues resolved for you in a timely manner. At Beazer, we believe that working with integrity is key to building a strong relationship with our homeowners and that includes recognizing opportunities for improvement. We'll be sure to use your feedback to help better shape our teams going forward. Wishing you the best in your new home. - Roland BeazerHomes ...

Total Score 2

its ok

Varun P.
Verified HomeBuyer
August 18, 2020
Clarksville, MD

Its ok . not a great experience.

Total Score 2

Beazer Homes - It wasn't as we expected.

Getu W.
Verified HomeBuyer
July 14, 2020
Clarksville, MD

It wasn't as we expected. There are so many quality and customer handling issues.

Beazer Homes responded:
We appreciate your feedback, however, are disappointed to hear that we have fallen short in meeting your expectations. In review of your home’s history, we see that your local customer care representative has worked with you to address your submitted warranty claims. Please know that we are here to help and hope to better handle any future warranty concerns for you. To ensure proper documentation and most efficient service, we ask that warranty requests be submitted directly to our New Home Contact Center at nhcc@beazer.com or via telephone at (888) 623-2937. Once received your local customer care representative will follow up with you to help address your submitted concerns. BeazerHomes ...

Total Score 2

Would not recommend

Dawn G.
Verified HomeBuyer
December 04, 2024
Owings Mills, MD

This was frankly the worst home buying experience I could have imagined. Poor communication and illegal business practices including collusion with the lender to force me into a less than favorable loan. However, contractors Mark and Wayne were very nice to work with.

Beazer Homes responded:
The Beazer new home journey is an experience we take immense pride in, Dawn. One of the pillars of the Beazer experience is our Mortgage Choice program, which sets us apart from other builders because you are given the choice to choose the lender and offer that most benefits you. We do not offer in-house financing that locks you into one lender. If this process wasn't explained in a way that resonated with you, we are very sorry. Please know we are here for you as you settle into your new home, and we are always happy to answer questions. Give us a call at 888-623-2937 or email NHCC@beazer.com. Mark, Wayne, and the entire Ballard Green team are excited to welcome you home, and we are grateful to be a part of the memories that will be made in the years to come. BeazerHomes ...

Total Score 1

Poor Quality

Lois C.
Verified HomeBuyer
August 15, 2024
Perry Hall, MD

Cracked pipes. Drainage pipes that are not hooked up. Roofs that leak. Poor quality flooring. Beazer Works for themselves, not their buyer. I won’t even allow Beazer in my home and I’ve only been here for two months. I prefer to pay for quality workmanship going forward. I do everything to discourage people from buying a Beazer built home.

Beazer Homes responded:
Thank you for taking the time to share your experience with us, Lois. We are genuinely sorry to hear that your time in your new home has not met your expectations. With over 30 years in the industry and a commitment to exceptional quality and care in every home we build, Beazer Homes takes feedback like this very ...

Total Score 1

Problems in the first week of move in

Mary L.
Verified HomeBuyer
April 30, 2024
Perry Hall, MD

Had major leak issues with 2 of the 3 toilets in our brand new home. All three toilets were installed incorrectly. Contacting Beazer personnel was useless.

Beazer Homes responded:
Thank you for sharing with us, Mary. We are sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see that our production and customer care team at Gatherings at Perry Hall Place were able to address your concerns quickly. Please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com for questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Stephanie BeazerHomes ...

Total Score 1

No Sound Protection from Upper Floor

Aisha J.
Verified HomeBuyer
August 30, 2023
Ellicott City, MD

The esthetics of the home are beautiful, but the structure is terrible. I live on bottom two floors of condo. Despite assurances of exceeding sound barrier standards, there is no protection from every movement of your upstairs neighbors and their children. It sounds like Godzilla constantly over my head. Invest in better sound blocking next time. PLEASE.

Beazer Homes responded:
Aisha, thank you for your sharing your sentiments with us. With over 25 years of experience in continuously improving homebuilding, Beazer relies on feedback from our homeowners to better ourselves as a company. We encourage you to reach out to our New Home Contact Center at (888) 623-2937, nhcc@beazer.com, or online at www.beazer.com/warranty so that we may look into this for you. We look forward to hearing from you. - Roland BeazerHomes ...

Total Score 1

Poor customer Support

Anonymous
Verified HomeBuyer
December 07, 2022
Ellicott City, MD

Based on reviews we purchased a townhomw from Beazer. Looks like the quality of building is way too low. If we call the service guys to fix during warranty they ask 1000 questions as if we are asking them free services.. will stay away from them

Beazer Homes responded:
We never want one of our homeowners to feel this way about their new home. We want you to know we are always here to help and we would love an opportunity to look into your concerns. Please call the New Home Contact Center at (888) 623-2937 or send an email to nhcc@beazer.com. They will be able to ensure any concerns are properly and thoroughly addressed. Thank you for your feedback and have a happy holiday season. - Megan BeazerHomes ...

Total Score 1

The sales rep was very helpful

Karamo M.
Verified HomeBuyer
April 19, 2022
Jessup, MD

We are very disappointed with the quality of painting at our house. The paint is already fading off or as u see a little stain and try to wipe it you can literally see the bare cardboard or the wall. It is clear they did only a single layer of paint throughout the house. This is terrible compared to our previous house we built from Ryan homes. We thought Beazer was way better than Ryan homes. We are very disappointed. Also as soon as we moved in we started steeping on needs on the staircase and had two incident where kids were injured and I️ personally and was bleeding.

Total Score 1

Beazer Hanover md

Anonymous
Verified HomeBuyer
September 09, 2021
Hanover, MD

I wouldn’t buy beazer homes at all when we first came into our new home it was dirty! We had to clean it ourselves! None of our Ethernet jacks work in the house which come in Standard but they try to upsell you in sales! Customer service is poor and also management! The walk through wasn’t like it should’ve been we didn’t even put blue tape because he said we will take care of it! I’m not the only one that’s having this problem in this community! Do your research before you buy!

Beazer Homes responded:
At Beazer, we strive to provide our homeowners with a great home-building experience while delivering a quality home. Our team is committed to helping with any concerns that arise and would like the opportunity to address this. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela BeazerHomes ...

Total Score 1

Absoultely Horrible Customer Experience

Anonymous
Verified HomeBuyer
February 23, 2021
Hanover, MD

Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.

Beazer Homes responded:
We pride ourselves on providing outstanding customer service and would like to apologize for the experience you have described. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We would like to hear more about your experience to help address the concerns. We look forward to further discussing this matter with you. - Daniela BeazerHomes ...

Total Score 1

Display