Beazer Homes Reviews in Baltimore, MD
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What Baltimore Homeowners Have to Say About Beazer Homes.
Read all 291 verified reviews from homeowners that built a new home with Beazer Homes in the Baltimore area. Baltimore homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.5 out of 5 stars in Baltimore Area
291 Reviews in Baltimore Area
Beazer Homes in Baltimore Area
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Customer Reviews
Problems in the first week of move in
- Mary L.
- Verified HomeBuyer
- April 30, 2024
- Perry Hall, MD
Had major leak issues with 2 of the 3 toilets in our brand new home. All three toilets were installed incorrectly. Contacting Beazer personnel was useless.
Beazer Homes responded:
Thank you for sharing with us, Mary. We are sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see that our production and customer care team at Gatherings at Perry Hall Place were able to address your concerns quickly. Please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com for questions or concerns. From all of us here, we thank you for trusting us to help build your future. – Stephanie ...
Total Score 1
No Sound Protection from Upper Floor
- Aisha J.
- Verified HomeBuyer
- August 30, 2023
- Ellicott City, MD
The esthetics of the home are beautiful, but the structure is terrible. I live on bottom two floors of condo. Despite assurances of exceeding sound barrier standards, there is no protection from every movement of your upstairs neighbors and their children. It sounds like Godzilla constantly over my head. Invest in better sound blocking next time. PLEASE.
Beazer Homes responded:
Aisha, thank you for your sharing your sentiments with us. With over 25 years of experience in continuously improving homebuilding, Beazer relies on feedback from our homeowners to better ourselves as a company. We encourage you to reach out to our New Home Contact Center at (888) 623-2937, nhcc@beazer.com, or online at www.beazer.com/warranty so that we may look into this for you. We look forward to hearing from you. - Roland ...
Total Score 1
Poor customer Support
- Anonymous
- Verified HomeBuyer
- December 07, 2022
- Ellicott City, MD
Based on reviews we purchased a townhomw from Beazer. Looks like the quality of building is way too low. If we call the service guys to fix during warranty they ask 1000 questions as if we are asking them free services.. will stay away from them
Beazer Homes responded:
We never want one of our homeowners to feel this way about their new home. We want you to know we are always here to help and we would love an opportunity to look into your concerns. Please call the New Home Contact Center at (888) 623-2937 or send an email to nhcc@beazer.com. They will be able to ensure any concerns are properly and thoroughly addressed. Thank you for your feedback and have a happy holiday season. - Megan ...
Total Score 1
The sales rep was very helpful
- Karamo M.
- Verified HomeBuyer
- April 19, 2022
- Jessup, MD
We are very disappointed with the quality of painting at our house. The paint is already fading off or as u see a little stain and try to wipe it you can literally see the bare cardboard or the wall. It is clear they did only a single layer of paint throughout the house. This is terrible compared to our previous house we built from Ryan homes. We thought Beazer was way better than Ryan homes. We are very disappointed. Also as soon as we moved in we started steeping on needs on the staircase and had two incident where kids were injured and I️ personally and was bleeding.
Total Score 1
Beazer Hanover md
- Anonymous
- Verified HomeBuyer
- September 09, 2021
- Hanover, MD
I wouldn’t buy beazer homes at all when we first came into our new home it was dirty! We had to clean it ourselves! None of our Ethernet jacks work in the house which come in Standard but they try to upsell you in sales! Customer service is poor and also management! The walk through wasn’t like it should’ve been we didn’t even put blue tape because he said we will take care of it! I’m not the only one that’s having this problem in this community! Do your research before you buy!
Beazer Homes responded:
At Beazer, we strive to provide our homeowners with a great home-building experience while delivering a quality home. Our team is committed to helping with any concerns that arise and would like the opportunity to address this. Please reach out to us through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 1
Absoultely Horrible Customer Experience
- Anonymous
- Verified HomeBuyer
- February 23, 2021
- Hanover, MD
Decent product, but you can easily find similar craftmanship with better customer service elsewhere. I signed for building plans that were not completed correctly and then I was given a hassle for an issue that was clearly defined graphically and contractually. Project management/Builder is often unresponsive. I was treated/spoken to in a rude manner after holding Beazer accountable for poor professionalism. I unfortunately had no choice to settle on my home, but I do not recommend Beazer Homes.
Beazer Homes responded:
We pride ourselves on providing outstanding customer service and would like to apologize for the experience you have described. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We would like to hear more about your experience to help address the concerns. We look forward to further discussing this matter with you. - Daniela ...
Total Score 1
Beazer is bad
- Anonymous
- Verified HomeBuyer
- December 14, 2019
- Hanover, MD
This will be my third time writing this review. Clearly Beazer does not want my voice to be heard. They continue to come up with reasons as to why my review can not be posted. The same review was given multiple different reasons as to why it had to be redone. However I am not surprised. You can not trust these people. So I will make this short and sweet. Do not buy a beazer home. Their sales staff is not professional. Their construction staff is unprofessional. The sub contractors that come and fix your home are also unprofessional. The job does not get done properly. But of course beazer ...
Total Score 1
Parkside Community Beazer Home Buying Experience
- Daniel U.
- Verified HomeBuyer
- November 24, 2019
- Hanover, MD
This is my third time purchasing a new construction home. By far, this one takes the cake as the worst experience I have ever had for buying new construction homes. Beazer, rushed the home to meet their end of fiscal year budget deadline. When rushing, it led to poor communications. I was in the house every weekend to look for defects. One main issue I discovered with the framing was never addressed and they put the drywall up without giving a pre-drywall inspection. Furthermore, to meet the end of FY budget deadline the subs were rushed and the work was incredibly sloppy. In the military ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Maryland team let us know they have been in touch and working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
One star is too generous.
- Anonymous
- Verified HomeBuyer
- November 22, 2019
- Ellicott City, MD
Terrible builder, terrible experience!
Beazer Homes responded:
Thank you for submitting your review! We appreciate the time you took to submit this information to us. We would like to apologize for any issues you have experienced with your new home. We have reviewed your account information with our Maryland team and they let us know they have been in touch and are working with you to address your concerns. While we understand your experience thus far has not been a perfect one, we look forward to improving your experience going forward. Please do not hesitate to contact us with any questions or concerns. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
After closing
- Anonymous
- Verified HomeBuyer
- November 05, 2019
- Clarksville, MD
Lots of problems. Water leaking, dead grass ,missing facets, damage cabinets, but still did not get fixed. It has been more than a month and we have been complaining to get them fix. No show on the day that they told us to come more than twice. I wasted my time to stay home and waiting for them. Builder just started to fix them this week.
Beazer Homes responded:
Thank you for submitting your feedback. We would like to apologize for any issues you have may have experienced. In review of your account information, we do not show you have reported any concerns to us. We want you to know we are always here to help. You can reach our New Home Contact Center at 888-623-2937 or via email at ...
Total Score 1
Pathetic
- Aravind S.
- Verified HomeBuyer
- October 01, 2019
- Clarksville, MD
Please don't even consider Beazer Homes. Good home designs but quality of work is very very bad. You have to run behind them to get stuff done. You need to repeatedly request them to make changes. Changes which could have been easily avoided. Paint work, wood work, flooring finish, tiles,... is pathetic. Not sure how other properties of Beazer Homes are but the one at Clarksville, MD is definitely very bad at quality of work.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, have been addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Bad
- Rebecca S.
- Verified HomeBuyer
- August 13, 2019
- Clarksville, MD
After the actual sales process was over everything was down hill. Awful communication which delayed our close and even after move in we’re still dealing with pretty big issues with the house.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we do realize your experience thus far has not been a perfect one. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Poor customer service
- Anonymous
- Verified HomeBuyer
- July 24, 2019
- Elkridge, MD
The construction manager and the sales manager didn’t care much. I had to make multiple phones calls before I could speak to them on any issues. Especially the sales manager during the whole process was very arrogant. There were few outstanding items that needed to be fixed before closing, but that never happened too.Post purchase was a similar story, no response and had to escalate but that did go too far.
Beazer Homes responded:
Thank you for taking the time to provide your feedback. This is not the experience that we hope to deliver for our homeowners and we apologize for any communication issues or delays in warranty services you have encountered in building your new home with us. We have reviewed your account with our Maryland team and are glad to know that Robin, Customer Care Coordinator, has reached out to you. We look forward to resolving your warranty concerns, once you have had the opportunity to submit your pending items to us. Please know we are here to help and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...
Total Score 1
Worst Maintenance
- Guruprasad G.
- Verified HomeBuyer
- January 08, 2019
- Elkridge, MD
There are some pending items which has to fix and Beazer promised that they will fix before closing after closing. It has been more than month . No one fixed and come responding properly.
Beazer Homes responded:
Thank you so much for your feedback. We truly appreciate you taking the time to share this information with us. We have reviewed your home account information and do show you have reported cases for flooring, drywall and granite and these have all been addressed by your warranty representative, Eric. If there is anything you are currently concerned about please let the New Home Contact Center know. You can reach them by phone at 888-623-2937 or via email at ...
Total Score 1
Low Grade Material
- Anonymous
- Verified HomeBuyer
- November 29, 2018
- Ellicott City, MD
Start with low flushing toilet. without enough water toilet flushing is not working, causing horrible odors. we have to flush multiple times. Cheap low quality material used.
Beazer Homes responded:
Hello! Thank you for submitting your feedback. We are sorry for any issues you have experienced with the toilets in your home. We have contacted our Maryland office and have been informed the plumbing concerns have been resolved. However, should you have any questions or concerns we always want to help! Please never hesitate to contact the New Home Contact Center with any questions or concerns. They can be reached by phone at 888-623-2937, or via email at ...
Total Score 1
The Worst Experience
- LeShaun R.
- Verified HomeBuyer
- November 13, 2018
- Severn, MD
I would never buy another Beazer home again. House was rushed being put together. I was forced into closing before the house was finished. If I did not close when they wanted me to they said they would take away all of my closing help. Have lived in the home for 45 days and have had numerous problems. House is currently up for sale and I just went to closing 9/28/18 today is 11/13/18.
Beazer Homes responded:
Thank you for your feedback. We are truly sorry for any issues you experienced during the closing process and honestly value this feedback. We absolutely would like to help enhance your experience going forward and are happy to see all the items reported to our warranty department have been resolved. Should you ever have any warranty concerns in the future please do not hesitate to reach out to the New Home Contact Center at ...
Total Score 1
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