Beazer Homes Reviews in Washington, MD
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Washington Homeowners Have to Say About Beazer Homes.
Read all 204 verified reviews from homeowners that built a new home with Beazer Homes in the Washington area. Washington homeowners have rated Beazer Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.4 out of 5 stars in Washington Area
204 Reviews in Washington Area
Beazer Homes in Washington Area
View Homes
Customer Reviews
LACK OF COMMUNICATION
- Sridhar N.
- Verified HomeBuyer
- July 15, 2021
- Aldie, VA
After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.
Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...
Total Score 1
Beazer Homes - Everything was easy and on time.
- Kaira E.
- Verified HomeBuyer
- July 13, 2021
- Aldie, VA
Everything was easy and on time. The only thing was we wished to add a sunroom shortly after we made the decision to purchase and were told permits were already in and we could not add.
Beazer Homes responded:
Kaira, we love to hear that we could make it easy and on time! We are proud to have our experienced team there for you until long after you've opened the door to your new home. However, we are sorry that we were unable to accommodate a sunroom in your home. We continuously work to improve the experience we provide and the selections available with our Choice Options. Thank you for taking the time to provide your feedback to us, and please know that we have shared your comments with our team. - Joanna ...
Total Score 5
Great contractor lead/less great customer service
- Gaven F.
- Verified HomeBuyer
- July 13, 2021
- Dumfries, VA
From the earliest days, the local contractor (Joe) has exceeded all expectations. I wish all involved in the process were as good as Joe. Unfortunately, he stands alone in providing that high quality experience among the rest of the Beazer team. The 'customer service' part of this new home buying experience stands out as being sub-optimal and the opposite of customer focused. A shame.
Beazer Homes responded:
Thank you for sharing your feedback with us, Gaven. We're happy to hear your experience with Joe was a good one. We also apologize for any issues you may have experienced during the new home process. At Beazer, we pride ourselves on providing quality homes and relationships with our customer service team that are built to last. We are always here to help you should you ever have any concerns. You can reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. Welcome to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - Not a great experience to me as a first time home buyer.
- Arvind R.
- Verified HomeBuyer
- July 06, 2021
- Haymarket, VA
Not a great experience to me as a first time home buyer. What we heard was a top notch level about this builder and what we experienced is totally a disastrous feel with so many quality issues and incomplete work and not happy with the way home was delivered to us.
Beazer Homes responded:
Arvind, we would like to apologize for the delays encountered in addressing your concerns. Thank you for allowing our Customer Care Manager the opportunity to further discuss these matters with you. Your feedback is important to us, and we appreciate you bringing your experience to our attention. We look forward to addressing the items reviewed and providing you with a better experience moving forward. Please know that if you have any questions or concerns in the future, we may be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - All interactions with Beazer representatives were positive and
- Darlene S.
- Verified HomeBuyer
- June 29, 2021
- Dumfries, VA
All interactions with Beazer representatives were positive and responsive. The customer service and customer experience we received throughout the entire process was excellent. This is our second time building with Beazer and we have zero regrets.
Beazer Homes responded:
Darlene – We are so happy to hear this! Beazer prides itself on providing outstanding customer care every step of the way. Thank you for sharing your experience and trusting us TWICE to build your home! - Joanna 
Total Score 5
Beazer Homes - We had a great experience with Beazer Homes.
- Leslee R.
- Verified HomeBuyer
- June 17, 2021
- Dumfries, VA
We had a great experience with Beazer Homes. Amazing home and everyone was extremely kind and helpful during the process!
Beazer Homes responded:
It's easy to provide friendly service when we have the BEST homeowners, Leslee! Thank you so much for your incredibly kind words. Our goal is to make your new home experience as smooth and fun as possible. Welcome home! - Roland
Total Score 5
Pandemic is not an exception.
- Anonymous
- Verified HomeBuyer
- May 11, 2021
- Aldie, VA
The builder is great. Their plans are great. Just that the pandemic has caused a lot of demand and shortage of resources makes it hard. However the buyer still pays the premium and does not make sense delivering homes with a lot of cosmetic issue from damaged doors to improper painting.
Beazer Homes responded:
Thank you for sharing your feedback with us. We understand the unique challenges of this year have caused frustrations for our homeowners. Our teams are working to address any pending concerns from shortages or delays at the first available opportunity. Please know that we are here to help and if you have any questions or would like to discuss the matters mentioned further, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Beazer Homes - i am not sure because of the pandemic or in general there are
- Srikanth M.
- Verified HomeBuyer
- May 08, 2021
- Aldie, VA
i am not sure because of the pandemic or in general there are like this...they have left lot of things pending and missed from day one.....we reached out to them so many times i have not got positive response back....they take months get things done..
Beazer Homes responded:
We appreciate that you have brought this to our attention, Srikanth. It is our understanding that your local customer care team is working with our trade partners to complete the pending concerns recently reviewed. Thank you for allowing us to address your concerns. Know that we are here to help and though we missed you today, we can be reached at nhcc@beazer.com or (888)623)2937. - Daniela ...
Total Score 2
Beazer Homes - We had a great experience with Beazer.
- Erin P.
- Verified HomeBuyer
- April 27, 2021
- Aldie, VA
We had a great experience with Beazer. They were helpful and didn’t try to sell us things we didn’t need. There were some construction delays but that is likely due to things out of their control (pandemic delays etc).
Total Score 4
Fantastic Experience with Beazer
- Alexander N.
- Verified HomeBuyer
- April 20, 2021
- Dumfries, VA
We're very pleased with our newly built Beazer home. From the moment we selected our plan until we were handed the keys, we felt our salesperson and the construction manager were responsive and did everything to make our experience fantastic.
Total Score 5
Beazer Homes - Had a good experience with the sales representative and beazer
- Anonymous
- Verified HomeBuyer
- April 20, 2021
- Aldie, VA
Had a good experience with the sales representative and beazer contractor. Homes are very well designed and quality is very good
Total Score 4
After sales service has not been great
- Akash G.
- Verified HomeBuyer
- April 20, 2021
- Aldie, VA
Have had to call the builder multiple times to fix issues identified during walkthrough and some are still not fixed 2 months after closing. The lawn work has been very shoddy, plant are uprooted and dying in spring itself.
Beazer Homes responded:
I would like to thank you for bringing this to my attention, Akash. I will be in touch to discuss your concerns so we can work together to address them and you can truly start to enjoy your beautiful new home in The Grove. - Megan
Total Score 3
Beazer Homes - Great overall experience!
- Angela G.
- Verified HomeBuyer
- April 19, 2021
- Dumfries, VA
Great overall experience!!! Would definitely recommend!!! Love my new home!
Total Score 5
Not the Best Experience for New Home Buyer
- Monique L.
- Verified HomeBuyer
- March 09, 2021
- Dumfries, VA
Very bad experience with the builder's representative, very pushy and unprofessional in communications.
Beazer Homes responded:
We are so sorry if your experience has been less than ideal, Monique. If you ever have any questions or concerns going forward please do not hesitate to reach out to us at (866) 981-5867. Ask for Megan and I will personally assist you and help ensure going forward our relationship is a great one. - Megan ...
Total Score 2
Beazer Homes - It was a wonderful experience!
- Dimitrios L.
- Verified HomeBuyer
- February 09, 2021
- Aldie, VA
It was a wonderful experience! From sales to design to construction everyone was helpful and there with us each step of way. Quality is exceptional and we are extremely happy with our home!
Total Score 5
Beazer Homes - Great experience very thoughtful .
- Maria C.
- Verified HomeBuyer
- January 27, 2021
- Falls Church, VA
Great experience very thoughtful .
Beazer Homes responded:
Congratulations and thank you for choosing Beazer Homes, Maria. - Daniela
Total Score 5
Best home buying experience
- James W.
- Verified HomeBuyer
- January 27, 2021
- Dumfries, VA
Thanks for making my home buying experience a pleasurable one. The team at Potomomac Shores are amazing. I strongly recommend anyone use Beazer homes to build their next home.
Beazer Homes responded:
Thank you for the kudos, James. We will make sure to share your great feedback with the Potomac Shores team, welcome to the neighborhood! - Megan
Total Score 5
First time buyer
- Donia H.
- Verified HomeBuyer
- January 27, 2021
- Dumfries, VA
The team at Beazer made buying our home easier and less stressful throughout the whole process. Matt was great during the initial purchase process and Harry was with us every step of the way during the construction process. Would definitely recommend the builder and community to anyone looking to move to the area.
Beazer Homes responded:
Thank you for choosing Beazer Homes, Donia. It is always great to hear from our homeowners about the awesome work our teams are doing. We appreciate you taking the time to share your experience and will be sure to pass this along to our Potomac Shores community team. - Daniela
Total Score 5
Beazer Homes - From the sales team, design team and construction team, the customer
- Kristi A.
- Verified HomeBuyer
- January 20, 2021
- Dumfries, VA
From the sales team, design team and construction team, the customer service was great!
Beazer Homes responded:
This is exactly the experience we envision for all of our homeowners, Kristi. Thank you so much for sharing! - Megan
Total Score 5
Beazer Homes - Excellent with all, great service!
- Joseph M.
- Verified HomeBuyer
- January 05, 2021
- Dumfries, VA
Excellent with all, great service! Joe is a nice person
Beazer Homes responded:
We just love hearing about our homeowners experiences with our team, and we happen to like Joe too! We're so excited to have you join our family, Joseph! Welcome home. - Sam
Total Score 5
Beazer Homes - The house wasn’t cleaned for move in.
- Anonymous
- Verified HomeBuyer
- November 23, 2020
- Dumfries, VA
The house wasn’t cleaned for move in. There was builder dirt everywhere.
Beazer Homes responded:
We would like to extend our sincerest apologies that your home was not cleaned to our highest standard before you moved in. We will share this information with our Virginia team to ensure this does not happen again. Please know we are always here to help, and should you ever have any questions or concerns in the future we would love the opportunity to assist you. Our New Home Contact Center can be reached by phone at 888.623.2937 or via email at nhcc@beazer.com. - Megan ...
Total Score 4
Beazer Homes - Quick response, curious, safety causious and easy to deal with
- Kevin B.
- Verified HomeBuyer
- November 17, 2020
- Dumfries, VA
Quick response, curious, safety causious and easy to deal with
Beazer Homes responded:
You're too kind, Kevin! Safety is our number one priority, and we're so happy to hear that you had such a great experience building your new home with us! - Sam
Total Score 5
Beazer Homes - Beazer isn't worried about building a quality home.
- Anonymous
- Verified HomeBuyer
- November 12, 2020
- Falls Church, VA
Beazer isn't worried about building a quality home. They immediately after closing turn you over to the warranty department and any problems are ignored.
Beazer Homes responded:
Building a quality, energy efficient home is our number one priority at Beazer Homes, and we truly apologize if this has not been your experience. Any concerns that may arise as you settle into your new home are of the utmost importance to us and the experts in our warranty department are always here to help. We would love to assist with coordinating service or in answering any questions you may have. Please call our New Home Contact Center at 888.623.2937 or send an email to nhcc@beazer.com, so we may work together to turn your experience into a positive one. - Megan ...
Total Score 1
I really liked the design of the home and the layout
- Lyle M.
- Verified HomeBuyer
- November 10, 2020
- Aldie, VA
The style of the model was great however the detail work could be improved as can the follow up and fixing of the issues
Beazer Homes responded:
We apologize for not meeting our expectations on communication Lyle, and we want to thank you for bringing this to our attention. We'll be sharing your feedback with the local Leadership team, to assist us in improving the experience for all of our homeowners. On a positive note, we are very happy to hear that you are loving the design and layout of your home. We've reached out to the team and have been informed that the remaining repairs are underway. Should you have any questions or concerns in the future, just know we are here for you. Our New Home Contact Center can be reached at (888) 623-2937 or via email at nhcc@beazer.com. - Sam ...
Total Score 3
Beazer Homes - My Beazer team was incredible from sales, design and the punch
- Christina D.
- Verified HomeBuyer
- November 10, 2020
- Dumfries, VA
My Beazer team was incredible from sales, design and the punch list guys. Building a home during the pandemic was stressful but it was lessened by the team I worked with.
Beazer Homes responded:
Christina, building a new home should be an exciting time of celebration. We have worked hard to overcome the unique challenges presented this year to ensure we continue delivering an exceptional experience to our homeowners. So thank you for noticing and sharing your feedback. Our Potomac Shores community team will be thrilled to hear it! - Daniela ...
Total Score 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
