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- Beazer Homes
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- Las Vegas, NV
Beazer Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Beazer Homes.
Read all 637 verified reviews from homeowners that built a new home with Beazer Homes in the Las Vegas area. Las Vegas homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Las Vegas Area
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Customer Reviews
BH BR Review
- David B.
- Verified HomeBuyer
- March 26, 2019
- Pahrump, NV
The home is a standard designed community. Home is comfortable but very few (plan) options to make it unique to your personal needs. Marketing Reps are comfortable to work with, can get you information you request in a timely manner. The HOA paperwork Guidelines is not always complete requiring delay in getting approvals. Using recommended lender made that process go fast and smooth. So far a good community to be a part of.
Total Score 4
Fast and quality build.
- Joseph S.
- Verified HomeBuyer
- January 25, 2019
- North Las Vegas, NV
Energy star effecient and floor plan is great. It is hard to find a 3 car garage in a single story house. Just make sure to ask which one is upgrade and which one is standsrd. Over all very happy with our purchase.
Total Score 4
Great
- Joshua S.
- Verified HomeBuyer
- January 24, 2019
- Pahrump, NV
The staff were/are wonderful to work with and you can tell they truly care. A special shout out to Josh and Lorin for their help and dedication. Great experience.
Total Score 4
Great Home but area still needs some work
- Antoinette C.
- Verified HomeBuyer
- January 16, 2019
- Las Vegas, NV
I bought a home because of the price and the housing market. I was a first time home buyer and the price of this home was great. Features are great, my power bill is efficient.
Total Score 4
Beazer Homes - Having a guide walk me through the home was really an add to
- Marshall M.
- Verified HomeBuyer
- December 11, 2018
- Las Vegas, NV
Having a guide walk me through the home was really an add to an excellent product. He explain every feature and innovation, including any maintenance. His presence during the walk thruway preferable to an excellent product manual you provided. The 2 bedroom townhome presented at 4542 Pencester St was move in ready in the best sense as every aspect was completed in a professional manner with eye on the details detailed. I appreciate the fire suppression systems coverage. The kitchen cabinet peninsula layout provides additional drawers and storage but they are a bit inadequate in width if ...
Total Score 4
Thanks
- john h.
- Verified HomeBuyer
- December 11, 2018
- Las Vegas, NV
Excellent construction. Friendly staff.
Total Score 4
Love our home
- Kenneth W.
- Verified HomeBuyer
- November 26, 2018
- Pahrump, NV
We purchased our home from beazer after it had been built. We weren’t able to pick any details, so that was a downer but we have done a lot after the fact. Some issues have come up and we’re handled relatively quickly, reason for not five and contemplated a three. Our HVAC was not functioning properly and we weren’t given the treatment one would expect. We are hopeful we won’t have to deal with the issue again.
Total Score 4
New home
- James W.
- Verified HomeBuyer
- November 15, 2018
- Las Vegas, NV
Construction seems sound with no visible defects plumbing is adequate with minor upgrades needed electrical is Fine so far all outlets seem operable. All appliances work dishwasher has a drying problem. Flooring And stair case are great with little or no noticeable defects. Garage and garage door opener works but will require a close eye and maintenance
Total Score 4
Besides Michael being great. Everything else was just ok.
- Anthony M.
- Verified HomeBuyer
- November 13, 2018
- Las Vegas, NV
Besides Michael being great. Everything else was just ok.
Total Score 4
Still needs repairs
- Aaron L.
- Verified HomeBuyer
- November 01, 2024
- Las Vegas, NV
Prior to moving in we found many issues that needed repair and pointed them out however they were not addressed. We were told that they could be repaired later if they were not fixed. After moving in we still found many issues
Total Score 3
Mostly Good
- Jennifer M.
- Verified HomeBuyer
- October 10, 2023
- Henderson, NV
We purchased a new home but many things were not right on the celebration walk. We’ve been in the home for two months now and are still dealing with taking time off work for contractors to make everything right - as it should have been when I moved in. Just noticed today that most of the windows look like they have mold in them and the seals are all cut up or pinched. Ugh.
Beazer Homes responded:
Thank you for the feedback. We are sorry to hear that your experience has been less than ideal, but we are glad your warranty team at Arden Heights has been working diligently to address any areas of concern. In the event you have questions, please feel free to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer home. - Wendy ...
Total Score 3
Over promised and barely delivered.
- Steven H.
- Verified HomeBuyer
- September 12, 2023
- Mesquite, NV
Many steps along the way were disappointing. Seeing that the sill plate foam was only around about 40% of the house instead of all the exterior walls, while the roll laid around in the dirt for weeks after partial installation. Sales guy said the gaps would be filled with caulk, but upon my inspection during construction I found many gaps where it was stuck to the wood but not the slab, it was remedied. I was told the house would be below a 2ACH, but it tested around 2.5 instead. 1 wall switch was placed in the far side of a nook between the living room and bedroom, instead of near the door ...
Beazer Homes responded:
Steven, thank you for the feedback. We are sorry to hear that your experience has been less than ideal, but we are glad your warranty team at Shadow Crest has been working diligently to address any areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new Beazer home. - Wendy ...
Total Score 3
Sales person
- Diane S.
- Verified HomeBuyer
- August 15, 2023
- Indian Springs, NV
I have avoided doing this review because my experience with buying my home had a few bad experiences for me. Although I love the final product there were several things the sales person neglected to inform me about. The two major items were the lot he put me on and the designer upgrades he did not explain in full detail. It made me feel that because I was a female he felt he could get things past me, which he did. I would appreciate that my review not be published. Thank you.
Beazer Homes responded:
Thank you for sharing with us, Diane. We're sorry to hear that you sales experience was less than ideal for you. At Beazer, we believe in working with integrity and part of that includes making sure our homeowners are well informed about what they're purchasing every step of the way. We will be sure to utilize your feedback as a growth opportunity for our team so that we may build a better Beazer going forward. We hope you are enjoying your time at Solaris. - Roland ...
Total Score 3
Started off great
- Gail P.
- Verified HomeBuyer
- July 28, 2023
- Las Vegas, NV
The buying experience was great! Our salesman was great! Our builder was great! Our customer service person was great! The issues started after we moved in. There were minor issues and unfortunately our on-site customer service person was on vacation; the person filling in did not provide the same customer service that we received from our team and what we've come to expect from Beazer. He had no sense of urgency about our concerns. Ryan needs to take lessons from Vito, Dave and Jim.
Total Score 3
Warranty service is slow.
- David B.
- Verified HomeBuyer
- April 11, 2023
- Las Vegas, NV
The customer service representative has taken my warranty claims and submitted them to the responsible contractors. Some of the claims have been outstanding for close to 2 months. I hold the contractors responsible for the delays in making the needed repairs. The customer service representative has contacted the contractors and is as frustrated as I am. He has fixed a couple of the items and the rest can only be repaired by the contractors.
Beazer Homes responded:
Thank you for sharing your experience with us, David. We appreciate when our homeowners are honest with their feedback. It ensures that we're able to help build a better Beazer going forward. We will be sure to pass along your sentiments, but encourage you to reach out to our New Home Contact Center with any concerns you may have. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you the best in your new Beazer home. - Roland ...
Total Score 3
Tabitha made that a wonderful experience, by showing that she cared through the whole process.
- James J.
- Verified HomeBuyer
- April 06, 2023
- N Las Vegas, NV
When doing my final walkthrough, I notice small ants in the home. I mentioned it to advisor of the walkthrough and he told that I had to get the exterminator. That just put a bad taste in my mouth, that he was so unconcerned.
Beazer Homes responded:
Thank you for sharing your experience with us, James. We're sorry to hear your experience did not go as expected. We'll be sure to pass along your sentiments so that we may better our teams going forward. Should you have any continued concerns, we encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you a lifetime of happy memories in your new Beazer home. - Roland ...
Total Score 3
other than late with unit turnover
- Richard M.
- Verified HomeBuyer
- November 01, 2022
- Henderson, NV
Your QUALITY CONTROL needs WORK
Beazer Homes responded:
hank you for your feedback, Richard. We're sorry to hear you were not satisfied with the quality of your home. Beazer prides itself on using high quality materials to make homes built to last. We're happy to know that your Beazer team has been able to work with you address any submitted warranty concerns. We encourage you to reach out to our New Home Contact Center should you need any assistance in the future. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you a lifetime of happy memories in your new Beazer home. - Roland ...
Total Score 3
Beautiful and quality home, typical home buying experience
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Las Vegas, NV
The final product is fantastic! Love my new home. The buying process was typical though. Our house was delayed 3 months and while it was expected with all the supply problems, we were hardly notified. We were talked down to when we asked questions as if we should know the answer. Once we were able to move in, they seemed to wipe their hands clean and move on to the next house. I’ve put in a warranty request form for a number of items and after the first week and haven’t heard anything since. I’ve heard this same thing about other builders but was hoping Beazer would be more professional.
Beazer Homes responded:
Thank you for such a constructive review. We love when our homeowners are honest with us about their experience. We're sorry to hear that your experience was not a perfect one but want to stress that we are always here to help. We would be happy to discuss this experience as well as any concerns you may currently have. You can reach us at (888) 623-2937 or via email at nhcc@beazer.com. Wishing you a lifetime of happy memories in your new home. - Roland ...
Total Score 3
Some Experience
- Kenneth E.
- Verified HomeBuyer
- August 02, 2022
- Las Vegas, NV
The initial application process was great and I was kept up to date with the progress of the building. However, there were certain things I was not made aware of and which I was upset to find out later. I have spent over $12000 prior to and after moving in, to do certain upgrades that I would have liked to be given the option at the onset. I have had to install back splash tiles on the kitchen wall, long kitchen sink faucet, under cabinet rolling trash collector, hang additional lights, towel hangers in the bathroom, moving the wall sockets up to accommodate TVs to be hanged and installing a ...
Beazer Homes responded:
Thank you for sharing your feedback, Kenneth. We are sorry to hear that your design experience did not meet your expectations. While we know there is a lot to cover when designing your dream home, the experts at our design centers make it a priority to go over the many options available to our homeowners before construction begins. We'll be sure to pass along your comments to the local team to ensure we are building a better experience for years to come. Wishing you the best in your new home. - Roland ...
Total Score 3
See comments
- Gary K.
- Verified HomeBuyer
- February 10, 2022
- Pahrump, NV
Initially, the visit to the model homes were a great experience. The agent for Beazer and models was open and professional. We made an offer on a completed model home and it was accepted by Beazer. Once we moved into the initial process to complete purchase, earnest money, lender approval, and escrow, there was little contact with Beazer. Once under contract and walk through was started, Beazer CCR called for intial contact. Since it was a model, there was a "Pricing Addendum Worksheet" given to us detailing the upgrades installed in the model. No one went over the worksheet with us so we ...
Beazer Homes responded:
Thank you for reaching out, Gary. At Beazer, we actively seek feedback from our homeowners at various points in their new home journey. We understand that this will come with highlighted opportunities, and we want to know about these to help us carve a path for improved excellence. We appreciate your feedback and want to assure you that the support of our team and your home warranty coverage is not impacted by bringing your concerns to our attention. We understand that our team at Burson Ranch has had the opportunity to review and address your concerns. However, if we have missed anything or can assist with a new warranty claim, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
Has it’s pros and cons
- Francisco Z.
- Verified HomeBuyer
- February 08, 2022
- Indian Springs, NV
Start up for us a as pretty good. We were relocating from another state and selling our home. They waited for us to close on our home to pay the down payment. We thought that was awesome and asked if it would delay our projected finish date … they assured us it wouldn’t but turn out it was delayed. Communication wasn’t the greatest. We constantly had to be fishing for updates and were only informed we would get the home a whole month after the initial estimate date when WE asked about it. As the checkpoints went through we got the very rare picture update but nothing detailed. Some of our ...
Beazer Homes responded:
Francisco, we want to thank you for choosing Beazer and for providing your feedback. We are relieved to hear that Greg is helping address your concerns. However, we apologize for the delays that were encountered and will be sharing your feedback with our Solaris at Indian Springs team and know it will help us improve. If you ever have any questions or concerns we can assist with, please reach out to us at nhcc@beazer.com or call (888) 623-2937. - Daniela ...
Total Score 3
Had to have most trades out in month since closing
- Anonymous
- Verified HomeBuyer
- December 28, 2021
- Las Vegas, NV
Beazer's warranty department had to send most trades (eg. Plumbing, Electrical, HVAC, and etc) to resolve issues in the month since I moved into my new house.
Beazer Homes responded:
Thank you for providing us with your feedback. We apologize for any inconvenience posed while arranging the scheduling of our trades. Our goal is to have all items identified and taken care of before your move-in, but we are glad to hear that our team was able to assist in resolving your warranty concerns. If you ever need our assistance or have any questions please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
The best part was the front office Sarah that's what sold the home for us she outstanding she was %100
- Robert M.
- Verified HomeBuyer
- October 05, 2021
- Las Vegas, NV
The front office was outstanding great customer service with with lots of care Sarah was very helpful and very informative and caring Sarah is what made this purchase happen she's great 100% As we get into your customer service person Bill it went down hill from there I don't know how he's your customer service rep he don't care about the needs of the home owners he's all about number's and closing homes even if there not completed properly it was very difficult trying to talk to him in reference to getting something done correctly we still have have outstanding issues with negative results ...
Beazer Homes responded:
Robert, we strive to provide great customer service to our homeowners and are sorry to hear that you do not feel that the service you experienced with Sarah has carried through with our warranty team. We would like the opportunity to look into the issues and delays you have mentioned. A member of our team will be in contact with you shortly to help. Thank you. - Daniela ...
Total Score 3
Beazer Homes - We have a few issues with our home.
- Michael J.
- Verified HomeBuyer
- August 11, 2021
- Pahrump, NV
We have a few issues with our home. We did not get to do a walk through when the walls were open, have a hole in concrete in one bedroom, walls painted with wrong paint. Landscaping looks terrible.
Beazer Homes responded:
Michael, it was a pleasure speaking with you regarding your concerns. While we are glad to know that our team is working with you, we understand this has caused frustration. We have shared your feedback with our team, and your dedicated Customer Care Representative will be following up with you to help. We look forward to having all your concerns addressed, and want to thank you for your patience. - Daniela ...
Total Score 3
Quality of the home was awesome.
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Indian Springs, NV
They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.
Beazer Homes responded:
Thank you for reaching out regarding your experience with us. We apologize for any misunderstandings and want to ensure that your questions and any concerns with your home are addressed. Please know you can reach us at any time through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Our representatives are available and happy to assist. - Daniela ...
Total Score 3
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