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- Las Vegas, NV
Beazer Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Beazer Homes.
Read all 614 verified reviews from homeowners that built a new home with Beazer Homes in the Las Vegas area. Las Vegas homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Las Vegas Area
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Customer Reviews
The best part was the front office Sarah that's what sold the home for us she outstanding she was %100
- Robert M.
- Verified HomeBuyer
- October 05, 2021
- Las Vegas, NV
The front office was outstanding great customer service with with lots of care Sarah was very helpful and very informative and caring Sarah is what made this purchase happen she's great 100% As we get into your customer service person Bill it went down hill from there I don't know how he's your customer service rep he don't care about the needs of the home owners he's all about number's and closing homes even if there not completed properly it was very difficult trying to talk to him in reference to getting something done correctly we still have have outstanding issues with negative results ...
Beazer Homes responded:
Robert, we strive to provide great customer service to our homeowners and are sorry to hear that you do not feel that the service you experienced with Sarah has carried through with our warranty team. We would like the opportunity to look into the issues and delays you have mentioned. A member of our team will be in contact with you shortly to help. Thank you. - Daniela ...
Total Score 3
Beazer Homes - We have a few issues with our home.
- Michael J.
- Verified HomeBuyer
- August 11, 2021
- Pahrump, NV
We have a few issues with our home. We did not get to do a walk through when the walls were open, have a hole in concrete in one bedroom, walls painted with wrong paint. Landscaping looks terrible.
Beazer Homes responded:
Michael, it was a pleasure speaking with you regarding your concerns. While we are glad to know that our team is working with you, we understand this has caused frustration. We have shared your feedback with our team, and your dedicated Customer Care Representative will be following up with you to help. We look forward to having all your concerns addressed, and want to thank you for your patience. - Daniela ...
Total Score 3
Quality of the home was awesome.
- Anonymous
- Verified HomeBuyer
- July 13, 2021
- Indian Springs, NV
They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.
Beazer Homes responded:
Thank you for reaching out regarding your experience with us. We apologize for any misunderstandings and want to ensure that your questions and any concerns with your home are addressed. Please know you can reach us at any time through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Our representatives are available and happy to assist. - Daniela ...
Total Score 3
Best Floor Plan Option
- Anonymous
- Verified HomeBuyer
- June 15, 2021
- North Las Vegas, NV
Beazer had the most amazing floor plan options and amazing Beazer workers. But the subcontractors, need to be reviewed and monitored more. It just seems like the workers rushed through the minor details, that stood out once you move in. The 1 hour walk through is not enough time to catch all issues in the home.
Beazer Homes responded:
Thank you for sharing your feedback. We appreciate the shout-out to our team at Acacia Ranch and are glad to hear that you loved our Choice Plan options. We want to make sure that the concerns you are having with your home are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937 and our Customer Care Team would be happy to assist. - Daniela ...
Total Score 3
Beazer Homes - I'm a little torn on this one.
- Irene S.
- Verified HomeBuyer
- June 08, 2021
- Indian Springs, NV
I'm a little torn on this one. When I first bought the house I loved it but there are some things that need to be addressed inside the home
Beazer Homes responded:
Irene, we are sorry to hear that you are torn on this. We would like to speak with you so that we can help address any questions or concerns you have. We missed you today, but please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela
Total Score 3
Nice house but....
- Lance W.
- Verified HomeBuyer
- April 24, 2021
- Indian Springs, NV
First off I love the house. There are some problems though our door to go into the garage one of the hinges has come off, and with the amount of money we paid for the house it’s slightly irritating the garage didn’t come repainted. Other than that I love the house so much
Beazer Homes responded:
Lance, thank you for taking the time to speak with me today. We again appreciate your feedback regarding the garage space finishing. Please know that we will review this with our leadership team so that we can consider the suggested enhancement in future development plans. Thank you again. - Daniela ...
Total Score 3
Good Customer Service Front and Back
- Connie U.
- Verified HomeBuyer
- April 18, 2021
- Pahrump, NV
I feel for the amount of money spent on the home the construction workers were messy they left gravel everywhere in the street. In the back yard although gravel and dirt they didn't pick up the nails, wires and left their trash. I like the peaceful neighborhood and friendly neighbors. The builders should pay more attention to details.
Beazer Homes responded:
Thank you for bringing this to our attention, Connie. We are sorry to hear about the clean-up that was overlooked. Unfortunately, we missed you today, but we want to make sure that this has been addressed. When you have a moment, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623.2937. - Daniela ...
Total Score 3
So so
- Anonymous
- Verified HomeBuyer
- May 26, 2020
- Henderson, NV
Unwilling to addess design flaws
Beazer Homes responded:
Thank you for reaching out! Our New Home Contact Center is ready and willing to address any warranty concerns you may have. They can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again!
Total Score 3
Hidden Costs
- Christopher M.
- Verified HomeBuyer
- May 12, 2020
- North Las Vegas, NV
Specificity left something to be desired. Seller told us we had $18,000 dollars to use at the design center but when we went, we were told we had $5000 because the first buyer made changes. We had to pay the difference out of pocket and even our independent realtor confirmed that this was the case. Was not impressed with the overall experience and sometimes had difficulty receiving information from the sales agent. But it’s a nice house. HOA’s are junk.
Beazer Homes responded:
Thank you for your review! We are sorry to hear your experience with the design process was less than desirable. Please accept our most sincere apologies for any frustration or inconvenience. We have passed along your feedback to the appropriate parties. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
It Could Be Better
- Neilbert M.
- Verified HomeBuyer
- May 05, 2020
- Las Vegas, NV
Our personal experience with Beazer overall was good. The only problem we had was regarding the flooring, which we never got what we wanted. I personally think that for the overall price of the house there should've been more perks, such as free upgrades(flooring, backsplash, appliances) to name a few. Since there are no community pool and children's park these upgrades would've done good. If it wasn't for Karri the sales agent, the space of the house, and location we would've stuck with DR Horton across the street.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. We have passed this along to our Las Vegas team. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again!
Total Score 3
Third Try at a response
- Paul W.
- Verified HomeBuyer
- November 01, 2018
- Pahrump, NV
I had a great experience with everyone except your salesperson. Matt at Burson Ranch. This is the third timeI have given my feedback on him with no response on my experience. Please see my other responses to your survey. Perhaps this time someone will read it and give me some feedback.
Total Score 3
Fairly Easy Experience, but quality.....
- Anonymous
- Verified HomeBuyer
- October 02, 2018
- Las Vegas, NV
We had a fairly easy experience from start to finish with the purchasing process. The realtors in the Cactus Ridge office went above and beyond to ensure we had answers to every questions we had. All in all, we were very satisfied with the process. Unfortunately, once we got into our home, we have noticed multiple issues with the quality of work that was done. We have received quick response from the warranty team, but to me, an unqualified/non-construction professional, these issues are easy to spot if you are an inspector, and certainly things I wish we had enough time to notice during ...
Total Score 3
Not the best experience
- Crystal P.
- Verified HomeBuyer
- October 04, 2024
- Henderson, NV
I know each person and experience is different, but I can't provide many positive experiences with purchasing a new home with Beazer. I know that in the future I would think twice and look at other builders. Now that I have moved in, I feel they care more about the sale and getting it done rather than making the experience and home good for the buyer. Be mindful about what you see if the model because they don't always provide you what you think is standard and will state "it is subject to change by the builder, and you signed that in your contract" (to me this is false advertising if I fell ...
Beazer Homes responded:
Thank you for sharing with us, Crystal. We're sorry to hear your experience was not what you envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Crosswind Estates has been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. From all of us here, we thank you for trusting us to help build your future. – Wendy ...
Total Score 2
Not what we paid for.
- Sara R.
- Verified HomeBuyer
- April 09, 2024
- Henderson, NV
To say that we were excited to move into our first new build, is an understatement. We were so thrilled by the salesman in the office who was helpful and informative. From the second we moved into our home we have had nonstop work orders placed under warranty. Now I do understand that things happen but the amount of time we have had to take off work for repairs continues to add up and we’re not even done. All in all, we love our home but really expected there to be a lot more attention to detail when someone is paying this much for a brand new home.
Beazer Homes responded:
Thank you for sharing your feedback with us, Sara. We strive to deliver a great customer experience for our homeowners and are sorry to hear of your frustrations. Our team is committed to assisting you with any outstanding service items. Please know that we are here to help and can always be reached at 888-623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 2
Josh, Dave and Ryan were absolutely unpleasant to work with
- Tamar B.
- Verified HomeBuyer
- November 30, 2023
- Las Vegas, NV
Read the small print. Know that you will not be told everything about your home upfront. It is until after you have signed your papers, closed and moved in that you will find out so many inconsistencies with what the sales person may have told you. And you will then see that you were misled with dishonesty. There are so many issues with this home, you would think that it would be cosmetic only but it’s not, it’s bigger issues that should have been caught and not passed inspection. These homes are put together extremely fast a rush job which causes defects, failures, and problems. I had so ...
Beazer Homes responded:
Thank you for bringing this matter to our attention, Tamar. We are committed to providing high-quality homes and take great care in building each home to meet our standards of Surprising Performance. We also place great emphasis on providing excellent customer care to each of our homeowners throughout the entire process. We are delighted to hear that Larry and Vito have been instrumental in ensuring your reported concerns are properly addressed. If you require any further assistance or have any requests that need additional attention, please do not hesitate to contact the New Home Contact Center by calling (888) 623-2937 or emailing nhcc@beazer.com. We appreciate your choosing Beazer Homes and look forward to working with you. - Jordyn ...
Total Score 2
Rush job
- Anonymous
- Verified HomeBuyer
- September 19, 2023
- Las Vegas, NV
Just feels like they did a rush job. So many little issues and they all add up. HVAC & Heating system issues after 3 weeks in the home. Not just us but across the entire community. Lead Builder was upset that we had an independent inspector but they found a ton of issues. They have clearly cut the budget for our neighborhood too. What was advertised as lower end luxuary homes has now flipped. Dissapointing in all honesty.
Beazer Homes responded:
We appreciate your sharing with us. and are sorry to hear that your new home experience was not ideal. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center with any concerns so that we may turn this situation around for you. Wishing you the best. - Wendy ...
Total Score 2
Lots of Problems
- James C.
- Verified HomeBuyer
- November 18, 2022
- Mesquite, NV
We had serious problems with: electrical wiring (island light boxes had no caps on the wires or in two of the bedrooms), the additional cable hook-ups weren't wired, electrician didn't show up four times to do the repairs, vent-a-hood had packing materials left in it, plumbing problems (toilet and shower drain not mounted properly), damage to the microwave, dining room window appears to have a crack, paint/texture issues in every room, drywall cracks in ceiling multiple of rooms(appears that the texture would fall off if you touched the crack), inside doors sticking or won't stay shut. Still ...
Beazer Homes responded:
James, thank you for sharing your experience with us. We value all forms of feedback from our homeowners. This is a part of our commitment to working with integrity in every aspect of building your home. While we strive for perfection with each one we craft, we understand that there may be times some additional care is needed. We are thrilled to see that your warranty team is actively working with you to address your reported concerns for your newly closed home. We thank you for allowing us to turn this experience around for you and for allowing us to help build your future. Wishing you the best in your new community at Shadow Crest. - Roland ...
Total Score 2
Electrical problems amongst other things
- Michael M.
- Verified HomeBuyer
- November 09, 2022
- Las Vegas, NV
I’ve been trying to be patient but there are a few things that just haven’t sit right with me. First, we weren’t told that mailboxes wouldn’t be installed until a certain percentage of homes were built when we first signed the contract. We were told this after the house was built, causing us to scramble around and figure out how we were going to get our mail. Second, because of the mailbox situation, our address isn’t fully established, causing missed deliveries with packages, and causing friends and family to not even be able to locate our home using navigation other than Google ...
Beazer Homes responded:
Michael, we're sorry to hear you have not been satisfied with your new home experience. While we work tirelessly to make sure every home is perfect upon move in, we understand there may be things that require some extra attention after closing. That's why Beazer has established a customer care team to assist our homeowners. We are thrilled to see that your local team has able to work with you on your reported concerns. We encourage you to reach out to our New Home Contact Center for any questions or concerns you may have regarding your home warranty. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope you are settling in nicely to your new Beazer home. From all of us at Sage Point, welcome to the neighborhood. - Roland ...
Total Score 2
not good
- Eddie D.
- Verified HomeBuyer
- October 18, 2022
- Las Vegas, NV
The house has 3 broken windows and a few things that need to be fixed, someone from the buider has been informed about and 3 weeks later no action has been taken.
Beazer Homes responded:
Thank you for sharing your experience with us, Eddie. We're sorry to hear that you've had some trouble with your windows. We do not show that a case for this item has been opened with the warranty center. We encourage you to reach out to them directly so that we may better assist. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 2
Look elsewhere
- Anonymous
- Verified HomeBuyer
- September 13, 2022
- Las Vegas, NV
Very little communication throughout the home buying experience. Home was rushed towards the end and there are a lot of problems from day one of moving in. I would look elsewhere for buying a new home.
Beazer Homes responded:
Thank you for the review. Our sales and building teams are dedicated to building a solid relationship with our homeowners throughout the new home process. That's why we ensure our teams provide a weekly update to our homeowners. We apologize if this has not been your experience. We'll be sure to pass along your feedback to your local team so we can help build a better Beazer. We see you've reached out to our warranty team for some post-closing items and they are actively working with you to resolve them. Please feel free to contact our New Home Contact Center with any questions you may have. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Sage Point at Sky Hills, welcome to the neighborhood! - Roland ...
Total Score 2
Mission Support Group Chief Enlisted Manager
- Michael M.
- Verified HomeBuyer
- August 09, 2022
- Indian Springs, NV
The start of this journey was exciting. However, the communication with the sales representative was less than desirable. I was out of state and getting detailed updates just never really happened. I was told my home would be ready by April 10, 2022. I even asked back in December 2021 if that was a good date with the supply chain issues. I was assured April was good. Long story short, I was living with my wife and 2 college age kids as a transient till we finally moved in on 24 June 2022. The home was rushed to get me in it. The craftsmanship was horrible. Doorknobs on backwards and ...
Beazer Homes responded:
Michael, thank you so much for sharing your experience with us. As we all know, supply chain issue have had an impact on builders across the country. While we are sorry to see that this caused an inconvenience for you, we appreciated your patience and understanding throughout the process. We do not show that you have submitted any requests to our warranty team for review since closing. We encourage you to reach out to our New Home Contact Center for any questions or concerns you might have regarding your new home. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Thank you again for sharing your experience with us, we will use your feedback to help build a better Beazer. - Roland ...
Total Score 2
After moving inspection
- Chang K.
- Verified HomeBuyer
- November 02, 2021
- Pahrump, NV
The defects that were found after moving in are not satisfactory number. I hope the response and fix time will be done quickly with one-shot. That will improve the rate of your company in the coming rate chance.
Beazer Homes responded:
Chang, we appreciate you bringing us the concerns you have encountered in your home. We have noted that your requests have been received and are currently being addressed by your dedicated customer care team at Burson Ranch. If you have any questions or need to note any additional items, please reach out to us, and we would be happy to help. Our New Home Contact Center is available at any time by emailing nhcc@beazer.com or calling (888) 623-2937. - Daniela ...
Total Score 2
Beazer Homes - The house was rushed to be closed, many issues have occurred
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Pahrump, NV
The house was rushed to be closed, many issues have occurred because of this. Warranty service was good at first but now I don’t hear anything back. Too many issues for a new house!
Beazer Homes responded:
We would like to help and ensure that any concerns you are having with your home are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela
Total Score 2
first time home buyer
- Anonymous
- Verified HomeBuyer
- August 03, 2021
- Pahrump, NV
Bought first home. For most part things went smoothly. However, Promises were made by numerous people involved that certain issues would be fixed prior to closing and they were not. Was referred directly to customer service to fix the issues which are still Not fixed completely. Very rushed build and closed a week earlier than expected and was not finished. The lender and builder worked closely together, I think the builder and contractors are way backed up with not enough skilled laborers. It’s all about finishing as fast as possible. I think the beazer build quality homes however with ...
Beazer Homes responded:
At Beazer, quality and customer care are a top priority. We appreciate you sharing your experience and bringing this to our attention. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937 to discuss any outstanding items. Our team is here to help and happy to assist you. - Daniela ...
Total Score 2
Customer service
- Chiandra W.
- Verified HomeBuyer
- May 18, 2021
- N Las Vegas, NV
Beazer reps selling the houses need to be more educated on the houses they’re selling. Customer service could have been a lot better. Not the house that was originally promised at signing.
Beazer Homes responded:
Chiandra, thank you for sharing your concerns with us. We are constantly evaluating opportunities to improve the experience we deliver to our homeowners and value all feedback provided. We have shared your review with our Las Vegas area team for this to be looked into further. Please know that we are also here to help with any questions or pending concerns you may have with your home, and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
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