Beazer Homes Reviews in Las Vegas, NV

The front office was outstanding great customer service with with lots of care Sarah was very helpful and very informative and caring Sarah is what made this purchase happen she's great 100% As we get into your customer service person Bill it went down hill from there I don't know how he's your customer service rep he don't care about the needs of the home owners he's all about number's and closing homes even if there not completed properly it was very difficult trying to talk to him in reference to getting something done correctly we still have have outstanding issues with negative results uneven titles Drywall cracking iron gate not line up correctly AC start hard switch missing, different ac controls units it's been very upsetting and very disappointing I wouldn't have brought this home base on the lack of quality of work after Beazer received funds I just became a number ... More

We have a few issues with our home. We did not get to do a walk through when the walls were open, have a hole in concrete in one bedroom, walls painted with wrong paint. Landscaping looks terrible.

They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.

Beazer had the most amazing floor plan options and amazing Beazer workers. But the subcontractors, need to be reviewed and monitored more. It just seems like the workers rushed through the minor details, that stood out once you move in. The 1 hour walk through is not enough time to catch all issues in the home.

I'm a little torn on this one. When I first bought the house I loved it but there are some things that need to be addressed inside the home

First off I love the house. There are some problems though our door to go into the garage one of the hinges has come off, and with the amount of money we paid for the house it’s slightly irritating the garage didn’t come repainted. Other than that I love the house so much

I feel for the amount of money spent on the home the construction workers were messy they left gravel everywhere in the street. In the back yard although gravel and dirt they didn't pick up the nails, wires and left their trash. I like the peaceful neighborhood and friendly neighbors. The builders should pay more attention to details.

Unwilling to addess design flaws

Specificity left something to be desired. Seller told us we had $18,000 dollars to use at the design center but when we went, we were told we had $5000 because the first buyer made changes. We had to pay the difference out of pocket and even our independent realtor confirmed that this was the case. Was not impressed with the overall experience and sometimes had difficulty receiving information from the sales agent. But it’s a nice house. HOA’s are junk.

Our personal experience with Beazer overall was good. The only problem we had was regarding the flooring, which we never got what we wanted. I personally think that for the overall price of the house there should've been more perks, such as free upgrades(flooring, backsplash, appliances) to name a few. Since there are no community pool and children's park these upgrades would've done good. If it wasn't for Karri the sales agent, the space of the house, and location we would've stuck with DR Horton across the street.

I had a great experience with everyone except your salesperson. Matt at Burson Ranch. This is the third timeI have given my feedback on him with no response on my experience. Please see my other responses to your survey. Perhaps this time someone will read it and give me some feedback.

We had a fairly easy experience from start to finish with the purchasing process. The realtors in the Cactus Ridge office went above and beyond to ensure we had answers to every questions we had. All in all, we were very satisfied with the process. Unfortunately, once we got into our home, we have noticed multiple issues with the quality of work that was done. We have received quick response from the warranty team, but to me, an unqualified/non-construction professional, these issues are easy to spot if you are an inspector, and certainly things I wish we had enough time to notice during our walk through. These homes are very expensive, and therefore,I expected more care and concern by those who helped build the home and Beazer in the inspection. ... More

I know each person and experience is different, but I can't provide many positive experiences with purchasing a new home with Beazer. I know that in the future I would think twice and look at other builders. Now that I have moved in, I feel they care more about the sale and getting it done rather than making the experience and home good for the buyer. Be mindful about what you see if the model because they don't always provide you what you think is standard and will state "it is subject to change by the builder, and you signed that in your contract" (to me this is false advertising if I fell in love with one area and that is not what I got). They don't build a home with a practical daily functional use view in my opinion (short depth shelving, use of flat paint in daily use areas with no option to upgrade, etc.). The communication throughout both buying and warranty is/was lacking and from talking with other buyers who moved in the community before me, they had the same issues and obviously Beazer is not learning from those and making sure new home buyers don't have to experience it. Recommend always getting a third-party inspection. It's a lot of money and to not get the home exactly as you thought, is disappointing. Yes, they are working to fix my requests, but most should never have been issues to begin with. ... More

To say that we were excited to move into our first new build, is an understatement. We were so thrilled by the salesman in the office who was helpful and informative. From the second we moved into our home we have had nonstop work orders placed under warranty. Now I do understand that things happen but the amount of time we have had to take off work for repairs continues to add up and we’re not even done. All in all, we love our home but really expected there to be a lot more attention to detail when someone is paying this much for a brand new home.

Read the small print. Know that you will not be told everything about your home upfront. It is until after you have signed your papers, closed and moved in that you will find out so many inconsistencies with what the sales person may have told you. And you will then see that you were misled with dishonesty. There are so many issues with this home, you would think that it would be cosmetic only but it’s not, it’s bigger issues that should have been caught and not passed inspection. These homes are put together extremely fast a rush job which causes defects, failures, and problems. I had so many other options to buy a home from other builders. I regret purchasing a Beazer home. I am not happy at all with my builder of choice. The only persons that have been helpful to me at this point is Vitto and Larry. I hope these issues will be completely fixed and I will be able to enjoy finally my home. ... More

Just feels like they did a rush job. So many little issues and they all add up. HVAC & Heating system issues after 3 weeks in the home. Not just us but across the entire community. Lead Builder was upset that we had an independent inspector but they found a ton of issues. They have clearly cut the budget for our neighborhood too. What was advertised as lower end luxuary homes has now flipped. Dissapointing in all honesty.

We had serious problems with: electrical wiring (island light boxes had no caps on the wires or in two of the bedrooms), the additional cable hook-ups weren't wired, electrician didn't show up four times to do the repairs, vent-a-hood had packing materials left in it, plumbing problems (toilet and shower drain not mounted properly), damage to the microwave, dining room window appears to have a crack, paint/texture issues in every room, drywall cracks in ceiling multiple of rooms(appears that the texture would fall off if you touched the crack), inside doors sticking or won't stay shut. Still waiting for anyone to show up to do repairs, takes weeks. ... More

I’ve been trying to be patient but there are a few things that just haven’t sit right with me. First, we weren’t told that mailboxes wouldn’t be installed until a certain percentage of homes were built when we first signed the contract. We were told this after the house was built, causing us to scramble around and figure out how we were going to get our mail. Second, because of the mailbox situation, our address isn’t fully established, causing missed deliveries with packages, and causing friends and family to not even be able to locate our home using navigation other than Google maps. Third, and certainly the biggest issue, we have electrical problems. We have had 2 short circuits that caused all the power to go out in certain sections of the home. First was in the kitchen as we were cooking, and the second in the living room as we were vacuuming. By no means did we plug in more than the home can handle, this has not been an issue with any other home that I’ve lived in. Fourth, I’m sure this is related to the third, but we have issues with the AC and heater. The AC and heater upstairs and downstairs were working fine for the first month. I decided to change the thermostats to smart thermostats, and I made sure the AC and heater were working. Another month goes by, and now the AC nor the heater, both upstairs and downstairs, no longer turn on. I thought it might have been the thermostats that I installed, so I changed them back to the original thermostats. The AC and heater powered on for about a day with the original thermostats, but now they no longer power on. Yes, the wiring is correct after double and triple checking, and no, I didn’t damage any of the wiring nor thermostats as I was installing them. This is just the result of poor craftsmanship. Fifth, the light fixture in our primary bedroom’s bathroom is off center. Like extremely off center. We submitted a claim, had someone come out, and they said they would have to reschedule the repair, but the reschedule would be done by Beazer. After 2-3 weeks, this appointment has not been rescheduled. Sixth, the stair rail was loose. We submitted a claim, someone came out and tightened things up, but part of the stair rail requires to be repainted due to the repair. The repainting requires a second appointment, so after the stair rail appointment, we mentioned this to Beazer, and we still have yet to have the paint appointment be scheduled. Seventh, we were told we would either be mailed HOA information for payment, or at least receive a call, and neither has happened. We’re trying to remedy this situation now, but extremely frustrating nonetheless. Again, I tried being patient with some of these things, but it’s gotten the point of frustration. I will do what I can to prevent myself from being ‘that customer’, but if I have to be honest, this is just not what I was expecting of Beazer. ... More

The house has 3 broken windows and a few things that need to be fixed, someone from the buider has been informed about and 3 weeks later no action has been taken.

Very little communication throughout the home buying experience. Home was rushed towards the end and there are a lot of problems from day one of moving in. I would look elsewhere for buying a new home.

The start of this journey was exciting. However, the communication with the sales representative was less than desirable. I was out of state and getting detailed updates just never really happened. I was told my home would be ready by April 10, 2022. I even asked back in December 2021 if that was a good date with the supply chain issues. I was assured April was good. Long story short, I was living with my wife and 2 college age kids as a transient till we finally moved in on 24 June 2022. The home was rushed to get me in it. The craftsmanship was horrible. Doorknobs on backwards and backing not secured. Doors won't shut and get stuck in the frame. The stucco has many gaps and the parts they attempted to fill were never painted the color of the exterior. The stairwell had a couple of chunks missing on the wood. There was a massive water stain in the downstairs bathroom that they just painted over instead of replacing the drywall. Lots of other things bit these are just the few I chose to highlight. Lastly, due to the continued delays, my loan company wasn't going to honor my locked in interest rate. This caused extreme stress. We were ready to pull out as we locked in a 3% and it went to nearly 6%. It took the board of directors to look at my case to ultimately agree on the original rate. This was my 4th home purchase over my career in the Air Force. It was by far the worst experience my wife and I endured. Now we have to pray that we locate all the flaws in the home and the representative assigned to us will follow through with getting things fixed. You shouldn't need this if you actually held builders accountable on the work they perform. ... More

The defects that were found after moving in are not satisfactory number. I hope the response and fix time will be done quickly with one-shot. That will improve the rate of your company in the coming rate chance.

The house was rushed to be closed, many issues have occurred because of this. Warranty service was good at first but now I don’t hear anything back. Too many issues for a new house!

Bought first home. For most part things went smoothly. However, Promises were made by numerous people involved that certain issues would be fixed prior to closing and they were not. Was referred directly to customer service to fix the issues which are still Not fixed completely. Very rushed build and closed a week earlier than expected and was not finished. The lender and builder worked closely together, I think the builder and contractors are way backed up with not enough skilled laborers. It’s all about finishing as fast as possible. I think the beazer build quality homes however with what’s going on right now there’s not enough supervision and oversight from a quality standpoint when building the homes. ... More

Beazer reps selling the houses need to be more educated on the houses they’re selling. Customer service could have been a lot better. Not the house that was originally promised at signing.