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- Beazer Homes
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- Las Vegas, NV
Beazer Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Beazer Homes.
Read all 639 verified reviews from homeowners that built a new home with Beazer Homes in the Las Vegas area. Las Vegas homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Las Vegas Area
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Customer Reviews
Beazer Homes - Not the best experience.
- Angela O.
- Verified HomeBuyer
- January 05, 2021
- Las Vegas, NV
Not the best experience.
Beazer Homes responded:
Angela, we would like the opportunity to address any pending concerns you may have. At your availability, please reach out to us through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com, and we would be happy to help. Thank you. - Daniela
Total Score 2
Overall Disappointing
- Anonymous
- Verified HomeBuyer
- August 11, 2020
- North Las Vegas, NV
The finish work on our home is terrible. During our final walk the home was practically pushed on us as the contractor said that we would find things overtime and he would address and fix them later. We have a list that keeps growing as we have found many mistakes made in the finish work. Bill has been great to work with and has assured us that he will get the items fixed. Thanks Bill!
Beazer Homes responded:
Thank you for your feedback! We apologize for any frustrations you may have experienced with the closing process. Bill is a wonderful Customer Care Representative, and we are happy he is helping you resolve the issues. Should any other issues arise, please reach out to our New Home Contact Center. They can be reached at 888-623-2937 or via email at nhcc@beazer.com, and are ready to address any warranty concerns you may have. Thank you again! ...
Total Score 2
wasted time !
- David L.
- Verified HomeBuyer
- July 21, 2020
- Henderson, NV
wanted to paint garage floor prior to moving in. could not get the keys prior to moving in even though house was finished and absolutely nothing going on five days before moving in. i would have gladly signed a waiver in case something happened and we couldn't move in. just too much for you people to handle !
Beazer Homes responded:
Thank you for your response! Your feedback is greatly appreciated. We apologize for any inconveniences you may have experienced with the move in process. Should any warranty or general issues arise moving forward, please reach out to us at 888-623-2937 or via email at nhcc@beazer.com. Thanks ...
Total Score 2
Cliffs at Dover
- Patricia P.
- Verified HomeBuyer
- February 18, 2020
- Las Vegas, NV
My gate remote hasnt worked since it was given to me. My dishwasher leaked due to a bad seal. I dislike the HVAC system. Its either too cold or too hot. I can not control my environment. They should have put a ceiling fan in the livingroom due to the Las Vegas heat.
Beazer Homes responded:
Thank you for your feedback! We are sorry to hear you have been having an unsatisfactory experience. Our Las Vegas team let us know you have been working with your warranty representative, Cory, and he was able to resolve your concerns. If there is ever anything we can assist with in the future, please let us know. You can reach the New Home Contact Center at 888-623-2937 or via email at ...
Total Score 2
HOUSE IS INCOMPLETE, NOT DONE !!!
- Martin W.
- Verified HomeBuyer
- December 11, 2018
- Pahrump, NV
BETTER... KITCHEN & BATHROOM FIXTURES "MODERN" NOT. STANDARD " TILES. IS PERFECT, " NOT. LINOLEUM. " I BOUGHT THE HOUSE, NOT RENTING !!! MIXED BRICKS, NOT ALL PLASTERS AND CARDBOARD....... WOOD FLOORING RECOMMEND. ...NOT CARPET ALL OVER.. YARD NOT DONE...WHY???... ALL DIRT IN THIS YARD. WHERE ARE THE WINDOWS SHADES OR SHUTTER??? MASTER BATHROOM, WHERE IS THE BATHTUB??? MISSING DOORS IN MASTER BATHROOM TOO... EVERYTHING CHEAP MADE...
Beazer Homes responded:
Hello! We would like to thank you for taking the time to submit your feedback to us. We also would like to apologize for any issues you have encountered with your new home. We have reviewed the information associate with your home address and show the only warranty request you have submitted to us is for a plumbing issue that was resolved in November of 2018. We are always here to assist you with any concerns you may have! Please feel free to call the New Home Contact Center anytime, at ...
Total Score 2
Just bad
- Anonymous
- Verified HomeBuyer
- November 15, 2024
- Las Vegas, NV
Overall bad buying experience from start to finish.
Beazer Homes responded:
The new home journey can be an exciting but stressful time and having a strong team in place to guide our buyers through this process is a top priority for all of us at Beazer Homes. Hearing that your experience was less than perfect is never the outcome we aim for, but we want you to know we are here for you. Should you have any questions or concerns as you settle in, please do not hesitate to contact us at (888) 623-2937. We look forward to building a lasting partnership for the years to come and we are honored to be a part of the memories that will be made in your new Beazer Home. – Wendy ...
Total Score 1
Nightmare Home Purchase: Beazer
- Randy G.
- Verified HomeBuyer
- June 10, 2024
- Las Vegas, NV
I recently closed on a new home built by Beazer located in Las Vegas. I am writing to express my extreme dissatisfaction with the quality of service and attention to detail exhibited Beazer. When my family and I embarked on the journey of purchasing our dream home, we entrusted Beazer to provide us with a residence that matched our vision and expectations. However, what should have been an exciting and joyful experience has turned into a nightmare filled with frustration and disappointment. Shortly after moving into our new home, it became evident that several crucial mistakes had been made ...
Beazer Homes responded:
Thank you for sharing with us, Randy. We're sorry to hear your experience was not what was envisioned when purchasing your Beazer home. However, we are glad to see your customer care team at Sage Reserve at Skye Hills has been working diligently to address your reported areas of concern. Please feel free to reach out to the New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com with any concerns that we may turn this around so you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...
Total Score 1
Home buying nightmare.
- Terrance T.
- Verified HomeBuyer
- November 20, 2023
- Las Vegas, NV
Going through the loan process was way to long. Then in the end I felt bullied into a specific lending institution. I could have been warned about having trouble transferring money to the lender from a Nebraska bank. But since that didn’t happen I had to fly back to Omaha and take care of it personally. This cost me more money unnecessarily.
Beazer Homes responded:
Thank you for sharing with us, Terrance. We're sorry to hear your experience was not what you envisioned in the purchasing process. Beazer Homes strives for greatness in all we do, so it is especially concerning when we hear feedback from our homeowners like this. We want to ensure that we are building a strong relationship with our homeowners and encourage you to reach out to our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com with any concerns so that we may turn this situation around that you may enjoy your home and beautiful community. Wishing you the best. – Wendy ...
Total Score 1
Poorly made, lack communication
- Anonymous
- Verified HomeBuyer
- November 10, 2023
- Henderson, NV
The entire experience was not pleasant. They lack communication and had me resend emails over and over again. I tried to get over it after I had purchased my home. However now living in it, it’s very poorly made. It was rushed to construction and it shows. My cabinets are slanted nonfunctional, my floors are not leveled, and the texture and paint on the wall is not well done. I’m upset because this was a big investment on my end.
Beazer Homes responded:
Thank you for sharing with us. We're sorry to hear that your experience did not meet your expectations. At Beazer, we pride ourselves on providing both high quality products and care, so it is especially concerning when we receive feedback like this. We encourage you to reach out to our New Home Contact Center with any questions or concerns you may have. We can be reached at (888) 623-2937 or online at www.beazer.com/warranty. Wishing you the best in your new home. - Roland ...
Total Score 1
No sealant on floors or counters
- Anonymous
- Verified HomeBuyer
- August 18, 2020
- Pahrump, NV
Boo! Found out our neighbors complained and got their counters and tile sealed for free by Beazer. What a sick joke not telling people who buy properties here in advance of moving in.
Beazer Homes responded:
We are sorry for any disappointment upon moving into your new Beazer home. We have reviewed your account history but do not show you have submitted any concerns for tile or counter top issues. If there is anything we may help with please do not hesitate to let us know. We can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. ...
Total Score 1
Completely Unsatisfied
- Marie H.
- Verified HomeBuyer
- June 16, 2020
- Henderson, NV
The pantry and linen closets has only 3 shelves. The bathroom light fixtures are very dated. Toilet tanks has about a liter of water, need to flush twice at a minimun. No light fixtures at all in any bedroom. I took care of all the modifications above to my liking on my own. There's one more issue that im dealing with at the moment. Ron and Larry don't think it's a problem. These door knobs are unreal. The plate on one side comes loose as you turn the knobs and it makes a "clang " noise. There's about 6 knobs that are like that. Steve came to the house yesterday and said, there's no ...
Beazer Homes responded:
Thank you for your review! We sorry to hear you are having issues with your new home. We see that you are currently working with our division to resolve some of these issues. If there is anything we can help with in the future, please reach out to our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Awful company
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Las Vegas, NV
I would NEVER recommend Beazer Homes. They are an absolutely awful company with the worst customer service I've ever dealt with. I can't count the amount of times i was threatened with canceling my contract and loss of my deposit. We've been in the house a month and the path to the front door is already sinking and become very uneven. Do not buy from these people
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home and appreciate you submitting such valuable feedback to us. Our Las Vegas team stand ready to address any concerns you may have and look forward to working with you to improve your Beazer experience moving forward. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. They will be able to help answer questions and submit warranty claims. Thank you ...
Total Score 1
Terrible customer service
- Sandra P.
- Verified HomeBuyer
- July 12, 2019
- North Las Vegas, NV
Sales office people were rude and disrespectful after we signed on . We were told very rudely that we were going to loose our house because we haven't had enough activity on the sale of our existing home . Designer Susan is unprofessional. Told me not to go way out with my color scheme because they might have to resell my home . Seriousl?. When we signed on we were told we would get a sign on option credit ,we choose to use it on 3rd car garage. In the end we paid for it. So unhappy. The only decent people are Dave the builder and Bill from customer care.
Beazer Homes responded:
Thank you for taking the time to provide your feedback to us! We apologize for your experience through your home building process. We have contacted our Las Vegas Team to help us review your concerns and were happy to find that all credits to be received were applied for you. Please know that we are here to help with any future warranty concerns you have and can be reached at our New Home Contact Center at ...
Total Score 1
Beazer Homes - Misaligned 1st floor toilet.
- Rex R.
- Verified HomeBuyer
- January 29, 2019
- Las Vegas, NV
Misaligned 1st floor toilet. Had missing shutters. Pop out fell on my truck at 1 am in the morning. Ugly wall on backyard missing cinder blocks
Beazer Homes responded:
Thank you so much for your review! We are very sorry for any issues you have experienced and are always more than happy to help in any way we can. We contacted your warranty representative, Greg, and he let us know the items you mentioned have been corrected. Should you ever have any future concerns please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
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