Beazer Homes Reviews in Raleigh Durham Chapel Hill, NC

I'll start by saying we are very happy with our home. It's beautiful and the overall construction quality is solid. The pros of the "home buying experience are: 1) the home was finished ahead of schedule. 2) Almost everyone at Beazer is great to work with. 3) Our sales rep was absolutely amazing. He was the best part of the process. The cons: 1) Not always great communication, 2) Lots of little issues to deal with and it takes a lot of prodding and back and forth to complete even the most menial tasks. 3) We had lots of turnover with the builders. It caused mistakes and miscommunications. We are happy with the end result, but the transitions were trying. From what we hear the issues we experienced were not unique to Beazer. When you're trying to crank out many houses as quickly as possible there are going to be errors. At the end of the day we are pretty happy with the overall experience. The communication was good enough, and there are enough people who care to help you solve your issues. ... More

Really inspect EVERY detail of these homes when buying, better yet, hire a home inspector!

Beazer was great even after buying the house, making sure that all small adjustments were made in the house to satisfy our family.

Overall, we had a great experience with Beazer. I think the most difficult part of the process involved how little time versus how many choices there are at the design center. I wish we’d had twice as much time to decide what our finishes would be, what electrical options were best, exterior colors, etc. that part felt rushed.

Beazer Home are very affordable. All the people who worked on my home were very professional and help every step of the way.making my experience great. To all i say thank you.

Too many miss areas in painting and caulking. Unfinished stone work.

Buying this home was so smooth and easy. I’m still shocked at how quick the process was: Brian our sales consultant was extremely helpful from the beginning and still continues to assist gladly whenever possible. He is enjoyable to work with and truly enjoys helping people. We’ve had a few minor issues with the house since we moved in, but they were taken care of immediately. We’ve had the most contact with Brian and Phillip and each time they help in the best way that they can. The house is wonderful! I love the layout. The house is located in a great neighborhood with top rated schools which is a plus. ... More

We love the Abbey design and the workmanship is great. The only caution is to be very aggressive with follow-up repairs when finalizing possession. The AC unit had been disconnected due to a pending repair and several smaller repairs that were indicated were never completed. If not for very poor follow-up on understandable, but significant repairs, I would provide a 5-star rating.

Everything looks great with my new home except some hiccups. Construction quality is great, location is perfect keeping all aside I am still having trouble with water pooling in back yard and between properties, dry wall cracks are popping out in less than a month from closing. Reached warranty support. They came but did nothing. I would suggest to be more cautious in these areas for new home buyers

We love our new home!

I think overall we are happy with our home and happy with our neighborhood, but the process to get here is why the rating is only a 3. Our project manager was not attentive and lack the attention to detail on expects when building a home. One example, of many, would be called for a final inspection and a seers inspection when you know there is a window still missing. There were also several instances where we felt we were flat out lied to. Now that we are in our home and can fix the mistakes directly related to our PM we love the house, but that does not change the fact that we still have to take time to fix his mistakes. ... More

Let's just say...read the contract! Make sure of every little detail. Ask a million questions because they will not give the information out willingly. Get an inspection before and after build.

I had a few reservations about Beazer.... but Todd the builder they use is upfront and awesome! He is a great asset and the reason we purchased!

Overall very pleased. Need to be able to make common sense changes. I.e. everyone who sees the light at the top of the stairs about how “dumb” light looks.

Great experience overall. I would highly recommend purchasing a Beazer Home!

The Beazer homes sales team and builder were great. They were fast to respond to issues and made me feel important. Great home-buying experience!

We enjoyed working with Beazer Homes on our new home - the people we dealt with were wonderful. However, we moved in February 20 and have already had the HVAC and electrician out to repair/replace parts of the system. The paint job throughout the house is horrendous, there's a literal river running beside our home from a terrible drainage system, and the stain on our stairs is a nightmare. We love our floorplan, we love our neighborhood, and we've loved the Beazer people - but the actual construction details leave a LOT to be desired. For the money we paid, we expected something far, far better than what we got. In talking with some of our new neighbors, it seems our complaints are common. Beazer should review their subcontractor list and make some changes. ... More

We love our home, but have definitely run into several bumps in the road with Beazer. Timeliness has been an issue from the start which has spoiled much of the experience for us.

I really wanted to like Beazer homes. They have nice floor plans, great sales folks. The initial construction project lead listened but eventually our house was turned over to a assistant who failed to send any communication until I eventually complained. The house sat for several months when this happened they did not want to provide any type of adjusted completion dates so I could make plans for temporary housing whole I waited for the house to be finished. They failed to c ok molested final walk thru items such such as touch up paining on the exterior of the house after several reminders. 1 month after moving in the garden bath tub faucet drips. The door frames are cut way to high from the flooring. It's the little details that make the difference. Beazer just missed the boat. ... More

Sales and PM (Kathleen and Chad) were fantastic. We felt the house closing was really pressured and it lead to multiple rework. We feel it is not fair to put our PM in that situation. To this day we have delightful conversations with both Kathleen and Chad. They were great.

Builder was horrible as keep going on vacation and not answering any of the email. Issue never taken care. When tome comes closure for the closing and we reach out to complain service then only they respond which impact our closing date as it was extended 3 time. End product is not good eaither of what we pay for the property

The initial phase of purchasing the home was very easy and pleasant. But once the contract was signed, it was a totally different experience. Before we signed the documents, we were assured on closing around our desired time frame as we were moving from another state. Well the closing was six weeks late and it took getting the VPs of construction and sales involved. The floor plan (Summerset) is fantastic and fits our family to a tee. However, the quality of the construction is not much to be desired. For instance, we decided on wood floors in all areas (except the bathrooms and laundry room). The wood floors were installed but we had to spend a lot of time removing paint from the edges of the floors. We also had french doors installed in our formal dinning room, we noticed that the frame was crocked after we moved in, and had to have it redone. We have been in the home less than two months and have already noticed nail pops in several spots. Communication is a big problem. We are still having issues getting things that we have noticed that need to be corrected to be addressed. ... More

Nice, efficient home. Great neighborhood

Our home is spacious and the acreage in the yard is wonderful. Builders are right there when you need them if any problems occur. The home is energy efficient which saves on the utility bills. We love the neighborhood at Weavers Pond. It's a community we always wanted to live in and now we are here. Our home is truly a gift from God.

Working with the Project Manager, Andrew. was a delight. He kept us posted on the progress and setbacks along the way. We had a close date that was pushed back a week and when that second date came we came to the house for a final walkthrough before the closing. When we got there, the lawn was torn up due to a leak caused by landscaping and there were large holes in the wall due to a leak in the A/C system. We left under the impression that we would have to close the following week. As we had done through this whole process, we rolled with the punches and accepted this fact. Later that day we were called by a couple of other people from Beazer trying to get us to close that day and putting pressure on us to do so. The outside leak had been repaired allowing them to get a Certificate of Occupancy which is all they needed. After a few more calls to us, we were threatened with $250 per day charge from Beazer because we were “not being flexible”. We were told by the sales person that we could have the PM walk us through the house again via FaceTime. Is this really how we want to do business. The rush was because Beazer would be losing a lot of money. It was not our fault at all but there aggressive stance made it sound like it was. We agreed to go back to the house that night and the holes in the wall were repaired in a very shoddy manner. Ultimately we agreed to close the next day with promises of repair. We both had to change our work schedules and planned the closing for 6:30 at night. Still not flexible? I understand business and managing budgets but when tactics like this are used to threaten people who have been cooperative for the entire process, it shows that the company does not have the best interest of the customer in mind even when they know their promised product was inferior. ... More