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Beazer Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Beazer Homes.

Read all 278 verified reviews from homeowners that built a new home with Beazer Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Beazer Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.5 out of 5 stars in Raleigh-Durham-Chapel Hill Area

278 Reviews in Raleigh-Durham-Chapel Hill Area

Beazer Homes in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Wonderful Homebuying Experience with Beazer Homes

  • Tharun M.
  • Verified HomeBuyer
  • October 28, 2025
  • Raleigh, NC

Our homebuying experience with Beazer Homes has been truly wonderful. From the start, the entire team was professional, supportive, and transparent throughout the process. Marcus has been addressing any follow-up questions or minor issues with great attention and care. His responsiveness and commitment to ensuring we’re fully satisfied with our new home mean a lot to us. We’re very happy with the build quality, design, and overall experience. I would highly recommend Beazer Homes and their team for anyone looking for a new home.

Beazer Homes responded:
We’re thrilled to hear that Marcus provided exceptional care and responsiveness,Tharun! Your recommendation means so much to us, and we’re honored to have helped you find a home you truly love. - Megan BeazerHomes

Total Score 5

New home - Raleigh

  • Julia W.
  • Verified HomeBuyer
  • October 28, 2025
  • Raleigh, NC

Beazer Homes/Jaron our coordinator guided us through every step of the new build process with professionalism and transparency. We were able to select our upgrades with ease, and the team was consistently responsive to any questions or concerns we had along the way. The entire experience was efficient and well-coordinated, and we are extremely pleased with the quality of our new home.

Total Score 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2025
  • Raleigh, NC

The home buying process was great! Everyone was very helpful.

Total Score 5

Great experience.

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2025
  • Raleigh, NC

Our entire buying process went well. After buying the home, Jaron was a big help with any questions or concerns that we had.

Total Score 5

All the small details

  • William C.
  • Verified HomeBuyer
  • October 25, 2025
  • Durham, NC

Chris and Kristen have been awesome helping from small touch ups to the closing process! Made it super convenient and easy!

Total Score 5

Great customer service from DaMarcus!

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2025
  • Raleigh, NC

DaMarcus was excellent to work with. He alleviated many concerns and was quick to respond always. He consistently had a great attitude and showed willingness to help.

Beazer Homes responded:
Thank you for your feedback. We’re thrilled to hear that DaMarcus provided such responsive, helpful support and made the process worry-free. We’ll be sure to share your kind words with him. Our team is committed to delivering that level of care every time! - Megan BeazerHomes

Total Score 5

Great Experience

  • Kashyap P.
  • Verified HomeBuyer
  • October 23, 2025
  • Cary, NC

From the start till date DaMarcuus was outstanding in providing every other information and details of home. Explained about the warranty support and took care of 30 days warranty. I’m very happy to be part of Beazer home buying. Thank you DaMarcus for all the support and details you provided.

Total Score 5

Exceptional Home!

  • Temitope A.
  • Verified HomeBuyer
  • October 22, 2025
  • Raleigh, NC

The home quality is great. The team was very helpful in answering questions and getting things completed in time. Shoutout to Jaron for his help.

Total Score 5

Worst home buying experience

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2025
  • Cary, NC

I have bought several homes before including two new homes. But buying home from Beazer is the worst experience I have had. They rushed to build the homes with many problems including cracked sink and cracked tub and numerous other issues. The repair was slow and and I have to check with them multiple times to get it resolved. One repair issue was communicated almost two months ago and still didn't get resolved. I regret deeply buying home from Beazer Homes.! This is one of the biggest mistakes in my life.

Beazer Homes responded:
We’re truly sorry to hear that your homebuying experience has been frustrating and that some of your repairs have taken longer than expected. That’s not the experience we work to provide, and we understand how disappointing it can be when expectations are not met, especially with such an important purchase. We would appreciate the opportunity to look into this further and support you. If you’re willing, please contact our New Home Contact Center so we can review any open cases and assist in any way we can. Our team can be reached at 888-623-2937. We look forward to hearing from you and to helping make things right. ...

Total Score 1

Excellent construction manager, disappointing management and sales team

  • Charles J.
  • Verified HomeBuyer
  • September 29, 2025
  • Durham, NC

We are very happy with our Construction Manager, Chris, who has been diligent about taking care of any cosmetic or functional issues. However, the experience with the sales and management team was disappointing. Communication at all levels was poor; we had questions that were blatantly ignored after the sale was complete. The sales team delayed our closing the night before by almost a week. Then, on the day of closing, they caused a further delay by not paying attention to communications from us and our closing attorneys to finalize the concessions (which we had to ask for after the ...

Beazer Homes responded:
Charles, Thank you for your honest and detailed feedback. We are pleased to hear that your Construction Manager, Chris, was attentive in addressing any issues with care and efficiency, and we are equally sorry that your experience with our sales and management teams did not meet your expectations. At Beazer Homes, our goal is to deliver exceptional customer service and create a truly outstanding experience for every homeowner. We understand how important it is for every part of the homebuilding journey to be aligned and ...

Total Score 3

Very good experience

  • Suman D.
  • Verified HomeBuyer
  • September 22, 2025
  • Cary, NC

Overall very good experience. The buying process was easy and smooth. Post close onsite construction manager DaMarcus was nice to checkin regularly for any issues and took relevant actions.

Total Score 5

Smooth and quick

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2025
  • Durham, NC

Very easy and smooth experience. We got to choose interior finishes/package. Communication was frequent throughout the process.

Total Score 5

A lot of small issues with the house that they have not addressed

  • Javier D.
  • Verified HomeBuyer
  • September 17, 2025
  • Durham, NC

The folks we worked with throughout the buying process were a pleasure to work with, but the overall experience has not been great. First, they were not flexible with the closing date. We were told that moving it a week or so should be fine. We were traveling the week so we asked to postpone it, but they could not accommodate that and we had to change our plans. As it turns out, the closing was delayed due to a small issue with the house that caused it to fail inspection. They said they would compensate us by installing fans in the house, but currently that has yet to happen. Also, there ...

Beazer Homes responded:
Thank you for taking the time to share your feedback. While we're glad to hear you had a positive experience with the team during the buying process, we sincerely apologize that the overall experience hasn’t fully met your ...

Total Score 3

Construction manager experience

  • Margareth R.
  • Verified HomeBuyer
  • September 03, 2025
  • Raleigh, NC

From the very beginning we had a great experience and smooth ride. Loved getting the updates of the home with the pictures! Someone that really that made a huge difference in our process was Sam, she has been super great and helpful. Always answering all of our questions and going above and beyond for our family. She has an amazing personality and an amazing heart that truly wants to help people out. She made sure everything was perfect for when closed on the house! Sam is someone who loves to build a relationship with the home owners and I love that, she is someone that I will remember ...

Total Score 5

Dude

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2025
  • Cary, NC

Landscaping not as promised after five months

Beazer Homes responded:
The common area landscape for Carpenters Point Extension is scheduled for completion by the first week in August. Our construction team previously notified nearby homeowners that this work is part of the community's final close-out ...

Total Score 3

Overall good experience

  • Navaneeth N.
  • Verified HomeBuyer
  • June 19, 2025
  • Cary, NC

The overall home buying experience was good. The Closing process was smooth and easy and got the keys on time. There were few issues after we moved in but DaMarcus, the construction manager, helped with addressing them gradually and getting it to a closure. Thanks to the entire Beazer team.

Beazer Homes responded:
The entire Carpenters Pointe team is excited to welcome you to the neighborhood, Navaneeth! - Megan BeazerHomes

Total Score 5

Excellent home buying experience

  • Deepak D.
  • Verified HomeBuyer
  • May 26, 2025
  • Cary, NC

I want to commend my construction manager for making the experience smooth, informative, and reassuring during final closing days and walk through before closing .She is incredibly knowledgeable and thorough, taking the time to walk me through every room, system, and feature of the house with care and professionalism. She patiently answered all of my questions, explained how various systems in the home, and made sure I understood the builder's warranty and maintenance recommendations. She also took note of any small issues I pointed out and assured me that they would be addressed before ...

Total Score 5

Sam was great!

  • You Z.
  • Verified HomeBuyer
  • May 16, 2025
  • Cary, NC

Sam was great! Loved working with her!

Beazer Homes responded:
A little birdy told us Sam loved working with you as well, You! Welcome to the Beazer family. - Megan BeazerHomes

Total Score 5

Excellent buying experience

  • Grace F.
  • Verified HomeBuyer
  • February 14, 2025
  • Cary, NC

Great workmanship and pleasant to work with. The builder addresses every issue seriously.

Beazer Homes responded:
Welcome to Carpenters Pointe, Grace! We are honored you chose Beazer for your new home and thrilled to hear you have built such a strong relationship with the team. - Megan BeazerHomes

Total Score 5

Great experience

  • Senthil R.
  • Verified HomeBuyer
  • January 31, 2025
  • Cary, NC

We recently purchased our first home with Beazer Homes, and the overall experience was smooth and satisfying. DeMarcus did a fantastic job staying on top of various requests and ensuring things progressed efficiently. Kimberly kept us well-informed with weekly updates on the construction process, which was greatly appreciated. Although a few open items remain, DeMarcus is already working diligently to address them. The construction quality and professionalism of the entire team were impressive. We are happy with our decision and would recommend Beazer Homes to others.

Total Score 5

Wonderful Home buying experience with Beazer Homes - Great team work

  • Senthil S.
  • Verified HomeBuyer
  • January 31, 2025
  • Cary, NC

It has been great experience with Beazer home from beginning to move-in and even after we closed on our home. Samantha - Construction Manager, Kimberly - Counselor and their team delivered a truly remarkable experience. Team were highly professional and followed up on the minor details to keep the process smooth. My Special thanks to Sam. She is amazing - pays attention to every details, rapid response to concerns and took care of everything that we needed right away. Beazer homes dedication to customer satisfaction has made this experience even better. Impressed with excellent energy ...

Beazer Homes responded:
The new home journey is our passion; from walking into our model home for the first time, touring your framed home with construction, the excitement of closing day, and the memories you'll create once you receive the keys to your brand-new home, we are committed to making this experience special. The entire Carpenters Pointe thanks you for your kind feedback. Welcome to the Beazer family! - Megan ...

Total Score 5

Keep it up !

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2025
  • Cary, NC

Sam and Kimberly stayed in touch and addressed concerns at their respective levels. Keep improving the end product and remain committed on quality than quantity. Good job to everyone.

Total Score 5

Terry D.

  • Terry D.
  • Verified HomeBuyer
  • December 07, 2024
  • Durham, NC

Hade a great experience. The construction manager, Chris was great to work with. I also appreciated the quick and efficient service provided by Lloyd in sales.

Beazer Homes responded:
Welcome to Stonewood Estates, Terry! We are thrilled to hear you have built such a great relationship with the team, and we know they feel the same. On behalf of Chris, Lloyd, and the entire team, welcome home! - Megan BeazerHomes

Total Score 5

Communicative, Responsive , and Professional

  • Jhumki S.
  • Verified HomeBuyer
  • October 14, 2024
  • Durham, NC

I did not get to choose any options but I knew that was the deal going in. But I loved the design options they gave me and they checked almost every box for me. The communication was great and they stuck to their delivery dates. Takes a lot of the uncertainty out of the buying (and selling) process.

Beazer Homes responded:
The new home journey is our passion, Jhumki. We partnered with top designers to create ideal floorplan configurations, and we are happy to hear your new Beazer home checked all your boxes. Thank you for choosing Beazer Homes, and welcome to Stonewood Estates! - Megan BeazerHomes

Total Score 5

Chris was excellent!

  • William C.
  • Verified HomeBuyer
  • September 24, 2024
  • Durham, NC

The buying stage was 7/10. The building stage was 8/10. The finishing stage was 7/10. Thankfully, Chris helped us through the last two stages and made it all better.

Beazer Homes responded:
We appreciate your feedback on the different stages of your home-buying journey, William. We're glad to hear that Chris was able to make the finishing stages better for you. Your experience matters to us, and we’re always looking for ways to improve. If you have any more thoughts or need further assistance, feel free to reach out. We are here to help and always available through our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 5