Beazer Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Beazer Homes.

Read all 214 verified reviews from homeowners that built a new home with Beazer Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Beazer Homes an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Beazer Homes

has 4.7 out of 5 stars in Raleigh-Durham-Chapel Hill Area

214 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

Beazer Homes in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

Construction is good. Location is excellent.

Anonymous
Verified HomeBuyer
March 21, 2023
Morrisville, NC

Overall the house construction is good. It would be nice if we have a retaining wall extended in the backyard. The backyard is very steep.

Beazer Homes responded:
We appreciate your feedback and want to ensure you are satisfied with not only your home but your experience with Beazer from start to finish. We are happy to help in any way we can so please feel free to reach out to us if you ever need any assistance. You can contact us by calling (888) 623-2937, via email at nhcc@beazer.com, or via our website www.beazer.com/warranty. We wish you the best in your home. - Crew BeazerHomes ...

Total Score 4

Overall good

Chaitanya D.
Verified HomeBuyer
February 07, 2023
Cary, NC

The overall buying experience with Beazer homes is good. The entire team is very friendly and ready to provide all the necessary information. We have received weekly progress updates over email along with photos which was really a good part. The closing was done without any issue and the team has provided multiple walkthroughs of the house. The build quality is good just that at few places it could have been better, like the backyard drainage system is missing the underground pipe and which makes the backyard muddy when it rains and takes time to dry.

Total Score 4

New Home Owner.

Anonymous
Verified HomeBuyer
November 15, 2022
Morrisville, NC

The entire process, from the initial purchase to the final move in was smooth. Lisa,Heather and Alec made sure we received all the updates. Alec made sure all our questions regarding the construction were answered in a timely manner.

Beazer Homes responded:
We're overjoyed to hear that the home-building journey was smooth with the Beazer team by your side. Our goal is to create an engaging and satisfying customer experience so that you can make the right decision and enjoy buying, building, personalizing, and living in your new home. The team at Thornebury at Town Hall will be thrilled by your praise, and we wish you all the best in this new chapter. - Joanna BeazerHomes ...

Total Score 4

Decent Overall Experience

Hari B.
Verified HomeBuyer
August 18, 2022
Morrisville, NC

Working with Sales team was great, Timely updates about the progress was very helpful. Builder was super helpful throughout the construction process with answering all of the queries and extended their best support. Beazer homes could have been little flexible and accommodative with atleast some of the minor design change requests. At the end Its all about timing, Supply and Demand but currently the same homes are offered with more flexibility and design options.

Beazer Homes responded:
We deeply appreciate your feedback, Hari. As you mentioned, timing is essential to our team at Thornebury and to our homeowners. We want to give you the confidence that your concerns are heard and taken into consideration so you can feel excited about your new home. We still want to give you that confidence, so if you need any further assistance you can reach out to us at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new home. - Jordyn BeazerHomes ...

Total Score 4

Different models and their floor plans

Gowtham V.
Verified HomeBuyer
February 16, 2022
Wake Forest, NC

Builder and their team is very friendly and accessible. That made a world of difference. We took Dianne. We love it. Very good experience overall.

Total Score 4

I recommend Beazer BUT,

Samir I.
Verified HomeBuyer
February 02, 2022
Wake Forest, NC

The construction team is professional, has good communication skills, follows up with you even after the closing process. however the admin side was not professional enough to handle the closing issues, they forget to attach the home's keys with the closing documents and said later "I am sorry" this is not the end, in the time to give us the home keys were not working and you can imagine how the deal now. We did not see personal professionalism for solving issues, I am not saying they are bad managers however I could not do anything at that time, just wait for them, to think and solve their issues. ...

Beazer Homes responded:
Thank you for recommending Beazer, Samir. The Bridgeport construction team will be happy to hear that you appreciated the communication throughout your home-building process. We are committed to making each step of the way a smooth one for every Beazer homeowner and apologize for the hitches you experienced while closing. Your feedback has been shared with the team to improve our practices. If you should have any concerns now that you have settled into your home, our New Home Contact Center is only a call or click away. The team can be reached by phone at (888) 623-2937 or by email at nhcc@beazer.com. From all of us at Beazer, we wish you the best in your new neighborhood at Bridgeport. - Joanna BeazerHomes ...

Total Score 4

Beazer Homes - Seems OK so far.

Chuan X.
Verified HomeBuyer
January 13, 2022
Morrisville, NC

Seems OK so far.

Beazer Homes responded:
Great to hear, Chuan! Please let us know if you have any questions as you settle in. We can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes

Total Score 4

Water Leak and small touch-ups / fixes

Anonymous
Verified HomeBuyer
November 16, 2021
Morrisville, NC

We’ve had a water leak issue and disappointing that a nee home had given us problems. In addition, it has been almost 2 weeks and we are waiting for replacement flooring etc to arrive. We also had several small fixes and the management office has promised to fix these when they fix the flooring and drywall. I agree that the office has been customer friendly, but I feel let down by the quality of work.

Beazer Homes responded:
We are disappointed to hear that you had to experience this and apologize for the material delays that have followed. Our team will continue to work on getting things back in order for you' We hope to have you settled and enjoying your home again soon. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes ...

Total Score 4

Beazer Homes - As a first time buyer, the overall experience was good.

DIGVIJAY S.
Verified HomeBuyer
October 26, 2021
Morrisville, NC

As a first time buyer, the overall experience was good. Builders were prompt in responding to questions. As per my opinion below are the pros and cons: Pros - 1. Good and thoughtful design. 2. Good Location. Cons: 1. Design could have been better. Specially with 2nd floor guest bathroom. 2. Cleaning process needs improvement. 3. High price.

Beazer Homes responded:
Thank you for sharing your experience with us, Digvijay. We're happy to hear that our Hampton Place community is a great location for you and that our builders were there every step of the way. At Beazer, we are always improving our processes and the options offered to our homeowners. Your feedback is what makes us better, and we appreciate you letting us know what would have made your experience a little brighter. Please know that if you have any questions about your home, we can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Joanna BeazerHomes ...

Total Score 4

Beazer Homes - It was a good experience

Sindhu M.
Verified HomeBuyer
October 05, 2021
Apex, NC

It was a good experience

Beazer Homes responded:
Sindhu, we are so pleased to hear about your experience with our team. Thank you for choosing Beazer Homes. It's a pleasure to have you as part of our South Walk family! - Daniela BeazerHomes

Total Score 4

Beazer Homes - Overall good experience.

Anonymous
Verified HomeBuyer
July 28, 2021
Wake Forest, NC

Overall good experience. Not perfect, but I would buy from Beazer again

Beazer Homes responded:
It's great to hear that you enjoyed your overall experience with us. Things can come up while building a new home, but our team is here to help work through any challenges that may arise. Thank you for choosing Beazer and making Bridgeport your new home! - Daniela BeazerHomes

Total Score 4

Beazer Homes - It is nice community close by schools shopping areas nice and

Ghayasuddin M.
Verified HomeBuyer
July 06, 2021
Wake Forest, NC

It is nice community close by schools shopping areas nice and quite Naighbourhood I will suggest to builder please make gated area so people more comfortable and secure

Total Score 4

Delivering the Promise

Sathyanarayanan K.
Verified HomeBuyer
March 11, 2021
Apex, NC

Beazer homes delivered what they promised and i love the quality of the house. Though the community is relatively small its well planned.

Total Score 4

Over all the buying exceptions was good

Sam I.
Verified HomeBuyer
February 16, 2021
Wake Forest, NC

The buying experience was good, the agents at site are informative and helpful.

Total Score 4

Overall a very responsive and great builder

Anonymous
Verified HomeBuyer
December 16, 2020
Apex, NC

Builder is very professional and were a great help to me both during the purchasing process as well as towards the end at closing. I faced quite a number of issues with one of their preferred lenders that soured the experience but will say that the builder waas always great. I did have to be a bit persistent with getting small items fixed at the end of construction but that will be the case for any builder.

Beazer Homes responded:
Thank you for choosing Beazer Homes. We appreciate you sharing your experience and would like you to know that we value your feedback. Your review has been shared with our Raleigh area leadership team; to evaluate our Mortgage Choice process and participating Choice Lenders in your area. Should you have any questions about your home in the future please reach out to us through our New Home Contact Center at nhcc@beazer.com or 888.623.2937 and we would be happy to assist. - Daniela BeazerHomes ...

Total Score 4

Beazer Homes - Overall experience was great.

Anonymous
Verified HomeBuyer
December 02, 2020
Wake Forest, NC

Overall experience was great. The builder was very informative. The overall process from start to finish was done at a rapid pace which was great but it also resulted in overlooking some minor details in the house which were fixed later on. Beazer Homes also provided great support for closing the house.

Beazer Homes responded:
It's delightful to hear about your home building journey. We appreciate your understanding that while things may come up during or after the construction of your home, we are here to help. Thank you for choosing Beazer Homes! - Daniela BeazerHomes

Total Score 4

Home Buying Experience

Marjorie B.
Verified HomeBuyer
August 21, 2020
Wake Forest, NC

The process went well.

Total Score 4

Excellent construction manager, disappointing management and sales team

Charles J.
Verified HomeBuyer
September 29, 2025
Durham, NC

We are very happy with our Construction Manager, Chris, who has been diligent about taking care of any cosmetic or functional issues. However, the experience with the sales and management team was disappointing. Communication at all levels was poor; we had questions that were blatantly ignored after the sale was complete. The sales team delayed our closing the night before by almost a week. Then, on the day of closing, they caused a further delay by not paying attention to communications from us and our closing attorneys to finalize the concessions (which we had to ask for after the ...

Beazer Homes responded:
Charles, Thank you for your honest and detailed feedback. We are pleased to hear that your Construction Manager, Chris, was attentive in addressing any issues with care and efficiency, and we are equally sorry that your experience with our sales and management teams did not meet your expectations. At Beazer Homes, our goal is to deliver exceptional customer service and create a truly outstanding experience for every homeowner. We understand how important it is for every part of the homebuilding journey to be aligned and ...

Total Score 3

A lot of small issues with the house that they have not addressed

Javier D.
Verified HomeBuyer
September 17, 2025
Durham, NC

The folks we worked with throughout the buying process were a pleasure to work with, but the overall experience has not been great. First, they were not flexible with the closing date. We were told that moving it a week or so should be fine. We were traveling the week so we asked to postpone it, but they could not accommodate that and we had to change our plans. As it turns out, the closing was delayed due to a small issue with the house that caused it to fail inspection. They said they would compensate us by installing fans in the house, but currently that has yet to happen. Also, there ...

Beazer Homes responded:
Thank you for taking the time to share your feedback. While we're glad to hear you had a positive experience with the team during the buying process, we sincerely apologize that the overall experience hasn’t fully met your ...

Total Score 3

Dude

Anonymous
Verified HomeBuyer
July 18, 2025
Cary, NC

Landscaping not as promised after five months

Beazer Homes responded:
The common area landscape for Carpenters Point Extension is scheduled for completion by the first week in August. Our construction team previously notified nearby homeowners that this work is part of the community's final close-out ...

Total Score 3

Poor finish overall ok

Anonymous
Verified HomeBuyer
September 11, 2024
Durham, NC

Last 1-2 months of build were a disaster. No attention to detail, no ability to fix things, no ability to hold contractors responsible for good quality work. Lots and lots of reworking. Don’t get any upgrades with beazer. Waste your money with a job poorly done.

Beazer Homes responded:
Thank you for reaching out to share your feedback. We’re sorry to hear that your experience during the final stages of your new home build did not go as expected. Attention to detail and quality workmanship are priorities for us, and we regret that you felt these were lacking. We take your concerns seriously and would like the opportunity to help address any outstanding items that may need our attention. Please reach out to us at (888) 623-2937 or nhcc@beazer.com to discuss further. - Daniela BeazerHomes ...

Total Score 3

Beazer Homes - A lot of things seemed really good at first, but after a few

Leanne R.
Verified HomeBuyer
January 04, 2022
Wake Forest, NC

A lot of things seemed really good at first, but after a few weeks in the house we are seeing a lot of quality issues that didn’t hold up well. Cracks in grout, cracks in paint in certain areas. Just a lot of little things.

Beazer Homes responded:
Leanne, we are sorry to hear about the noted items. Please rest assured knowing that you have a dedicated Customer Care Representative to help address your warranty concerns. If you have not yet had the opportunity to submit the items mentioned, please reach out to us at nhcc@beazer.com or call (888) 623-2937. Thank you. - Daniela BeazerHomes ...

Total Score 3

Horrible and rushed build/ experience.

Donnell B.
Verified HomeBuyer
November 02, 2021
Wake Forest, NC

Once your home is built. They do not return your calls for nothing. They rush the build and make a tone of mistakes, bad measurements, do not clean your home at all after the construction is finished. I had to have them come back in to clean and still paid a company to come and deep clean. They graded my right side of the yard wrong and water pools and they will do nothing about it after I have shared my storm water and pooling concerns to the build manager Joe. I will never recommend Beazer or it’s affiliated to anyone. There isn’t any pride and concerns with building any part of the homes.

Beazer Homes responded:
Donnell, thank you for being open and honest with us. Without your feedback, we would not be able to grow as a company. We apologize if your new home experience did not meet your expectations. While we try to ensure that every home is flawless, we understand that there will be times where some work will be needed after closing. We tried contacting you earlier today in an effort to review the warranty process to ensure your concerns are being addressed efficiently and left a voicemail providing our contact information. Our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty for all of your warranty needs. We look forward to working with you. - Roland BeazerHomes ...

Total Score 3

Beazer Homes - My starting experience was good with Beazer.

Ipsit M.
Verified HomeBuyer
May 20, 2021
Morrisville, NC

My starting experience was good with Beazer. The sales team respond to clarify my queries. But sales team need to be more transparent for first time home buyers like what exact things are going to available in new home vs what's not. And there is a gap in communication within Beazer group sales, builder, closing personnel which create issue for customer to run after them. And traders working for builder has a poor workmanship which builder need to take responsibilities not customer.

Beazer Homes responded:
Ipsit, thank you for reaching out to us with your concerns. We missed you today but would like to help in addressing any questions or pending warranty items. At your convenience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes

Total Score 3

Beazer Homes - Home building quality is not good

Anonymous
Verified HomeBuyer
January 22, 2021
Apex, NC

Home building quality is not good

Beazer Homes responded:
At Beazer Homes, we pride ourselves on building a quality home made to last. We appreciate the feedback you have submitted and are disheartened to learn we may not have met your expectations. We are here to help address any concerns you have with your home and would be happy to discuss those with you. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. We look forward to speaking with you. - Megan BeazerHomes ...

Total Score 3

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