Beazer Homes Reviews in Raleigh Durham Chapel Hill, NC

The local build team is great to work with and very responsive. The HOA is poorly run. The HOA will give a response but it is so vague it doesn't actually answer the question. The community pool has been finished since before we built and we will be lucky if it's open by the end of summer. The HOA does not take the requests of the homeowners seriously and we're paying for an amenity that was sold to us as useable this summer but is not open. The restrictions for COVID are easy to follow (as all other local pools opened weeks ago) - the HOA doesn't care as they still have all the furniture in boxes for the pool. Apparently the amenities are just used to sell houses, not for actual use. ... More

Home was beautiful, neighborhood is peaceful, but Beazer Homes did not exactly make it easy to close the deal. We had to stay on top of every detail and often repeatedly request information as we settled the final process. I would recommend to anyone willing to be persistent and do the work that one might expect from the home-buying process. Also, strongly recommend careful consideration and record keeping when you get into their “Mortgage Choice” feature. It was a major source of headaches.

The build of the home itself is done well. However, all the trim work, moulding and paint were done very poorly. I expected much better.

Beazer Homes has created an energy efficient home for us. Quality and attention to detail is average.

Really inspect EVERY detail of these homes when buying, better yet, hire a home inspector!

Too many miss areas in painting and caulking. Unfinished stone work.

Everything looks great with my new home except some hiccups. Construction quality is great, location is perfect keeping all aside I am still having trouble with water pooling in back yard and between properties, dry wall cracks are popping out in less than a month from closing. Reached warranty support. They came but did nothing. I would suggest to be more cautious in these areas for new home buyers

I think overall we are happy with our home and happy with our neighborhood, but the process to get here is why the rating is only a 3. Our project manager was not attentive and lack the attention to detail on expects when building a home. One example, of many, would be called for a final inspection and a seers inspection when you know there is a window still missing. There were also several instances where we felt we were flat out lied to. Now that we are in our home and can fix the mistakes directly related to our PM we love the house, but that does not change the fact that we still have to take time to fix his mistakes. ... More

Let's just say...read the contract! Make sure of every little detail. Ask a million questions because they will not give the information out willingly. Get an inspection before and after build.

We love our home, but have definitely run into several bumps in the road with Beazer. Timeliness has been an issue from the start which has spoiled much of the experience for us.

I really wanted to like Beazer homes. They have nice floor plans, great sales folks. The initial construction project lead listened but eventually our house was turned over to a assistant who failed to send any communication until I eventually complained. The house sat for several months when this happened they did not want to provide any type of adjusted completion dates so I could make plans for temporary housing whole I waited for the house to be finished. They failed to c ok molested final walk thru items such such as touch up paining on the exterior of the house after several reminders. 1 month after moving in the garden bath tub faucet drips. The door frames are cut way to high from the flooring. It's the little details that make the difference. Beazer just missed the boat. ... More

Working with the Project Manager, Andrew. was a delight. He kept us posted on the progress and setbacks along the way. We had a close date that was pushed back a week and when that second date came we came to the house for a final walkthrough before the closing. When we got there, the lawn was torn up due to a leak caused by landscaping and there were large holes in the wall due to a leak in the A/C system. We left under the impression that we would have to close the following week. As we had done through this whole process, we rolled with the punches and accepted this fact. Later that day we were called by a couple of other people from Beazer trying to get us to close that day and putting pressure on us to do so. The outside leak had been repaired allowing them to get a Certificate of Occupancy which is all they needed. After a few more calls to us, we were threatened with $250 per day charge from Beazer because we were “not being flexible”. We were told by the sales person that we could have the PM walk us through the house again via FaceTime. Is this really how we want to do business. The rush was because Beazer would be losing a lot of money. It was not our fault at all but there aggressive stance made it sound like it was. We agreed to go back to the house that night and the holes in the wall were repaired in a very shoddy manner. Ultimately we agreed to close the next day with promises of repair. We both had to change our work schedules and planned the closing for 6:30 at night. Still not flexible? I understand business and managing budgets but when tactics like this are used to threaten people who have been cooperative for the entire process, it shows that the company does not have the best interest of the customer in mind even when they know their promised product was inferior. ... More

Delivered ontime with small issues to be fixed immediately after closing. After payment everyone went missing and it took about 2 months to get a hold of someone (after many emails, calls and speaking to corporate) to come back and finish the job. Other than that, things look really good!

Construction quality is poor and cheap

Got cracks in concrete drive way within few days and faced few other quality issues. Good thing is customer support post closing or warranty period.

There were unexplained delays, and communication was very poor. I had 4-5 project managers during the building process, so continuity was lacking. The finished house is nice on the inside, and so far, I’m pleased with the quality.

Dont know if its a good or bad decision to buy a townhome with Beazer. It all started with the signing of the initial documents, and the sales representatives were so rude that they do not care if you buy the home or not and they take advantage of the current sellers market. . Beazer do not care for their customers or hear their concerns. The quality of the project is so poor that on the first day of stepping into the house we got our downstairs flooded because of the construction debris that clogged the sewer system as it was not properly tested/inspected, and the water damaged 50% of our floor and we are still without our floor for the past 50days since the time of writing this review and Beazer do not compensate for the things they do and do not care about the people living here. This is an example of how Beazer reacts to their customers and takes care of their issues. During the course of our buying we had to deal with 3 builders and had to explain the issues all over to each one , which was really a pain as they change often and they postpone the closing dates without giving enough notice. The house was not cleaned, even after the closing was done and had to schedule the cleaning services after the move-in. The planning was so imperfect that they left the electric pedestal and cable connection (damaged) box right in front of our patio blocking our way of using the backyard and have been fighting to get these moved since the begining of the project. Last but not the least, overall the community is good and there are nice and helpful people all around. Hope Beazer changes the way they respect and take care of their customers concerns in a timely manner without giving much trouble. ... More

Many builders got changed

The quality of the workmanship is very poor. I wish I had done more research on Beazer before I bought my house, The quality of the workmanship on the doors, trim and windows is the equivalent of a cheap apartment build. My house is brand new but it looks like it is a couple of years old because of the poor quality of interior workmanship. I am actually embarrassed to have people come to see my new home.

It has been almost 2 months since we purchased our home and things are still broken. We found things during our final walk through which were not complete. When Beazer came out to fix those things they broke others. We are still going through the process of getting things, big things (countertops, walls, tubs), fixed that they broke fixing other stuff. Just do it right the first time. Besides that everything else went good.

We enjoyed working with Beazer Homes on our new home - the people we dealt with were wonderful. However, we moved in February 20 and have already had the HVAC and electrician out to repair/replace parts of the system. The paint job throughout the house is horrendous, there's a literal river running beside our home from a terrible drainage system, and the stain on our stairs is a nightmare. We love our floorplan, we love our neighborhood, and we've loved the Beazer people - but the actual construction details leave a LOT to be desired. For the money we paid, we expected something far, far better than what we got. In talking with some of our new neighbors, it seems our complaints are common. Beazer should review their subcontractor list and make some changes. ... More

The initial phase of purchasing the home was very easy and pleasant. But once the contract was signed, it was a totally different experience. Before we signed the documents, we were assured on closing around our desired time frame as we were moving from another state. Well the closing was six weeks late and it took getting the VPs of construction and sales involved. The floor plan (Summerset) is fantastic and fits our family to a tee. However, the quality of the construction is not much to be desired. For instance, we decided on wood floors in all areas (except the bathrooms and laundry room). The wood floors were installed but we had to spend a lot of time removing paint from the edges of the floors. We also had french doors installed in our formal dinning room, we noticed that the frame was crocked after we moved in, and had to have it redone. We have been in the home less than two months and have already noticed nail pops in several spots. Communication is a big problem. We are still having issues getting things that we have noticed that need to be corrected to be addressed. ... More

We had so many issues with our home during the build process, at the end nearing closing, and afterward, and it was as if no one was watching and no one really cared. Like asking for things to be correct was a burden instead of quality work being a point of pride. When issues were raised, we were ignored for several weeks and several emails, and then when we brought up the lack of communication and dismissiveness, we were treated like we were hysterical and obnoxious for expecting professionalism. We have had 3 new construction homes before, and never had such an awful experience in our lives. And they know you can't just back out because it's been months of planning and selling a home and packing and preparing for schools and everything... so they take advantage and treat you like dirt and then threaten you if you are unhappy. If we had the ability to do so, we would have backed out. And we certainly will tell anyone and everyone to avoid Beazer and never purchase from them in the future. Never. The only comfort has been knowing that every new neighbor we have met has a similar story so it's not just us. It's Beazer. ... More

I will limit my comments here; (1) I was not aware until I read the fine print that Model homes represent prototypes or ideas, and necessarily the home that will be built for you. (2) Read section 9 of the contract -- very important -- I only skimmed it and it cost me. (3) Always ask for in writing a copy of the plat map of the lot you are purchasing; I asked many times but only received the actual lot map at closing. This came back to bite me. (4) I constantly felt at odds with the company, as in; the company wins and you the customer lose situation. This seems odd to me, like the polar opposite of customer service. Anyway I learned a lot I guess you might say. (5) I did want to add that the construction manager and builder team were very responsive to our needs, and took care of issues quickly. I understand that things can be missed when so many homes are being constructed in a fairly short period of time, but the old adage of measure twice cut once still applies. Bottom line: I was naive and didn't read the fine print, so lesson learned. ... More

Poor quality home, so many things overlooked. We will never recommend beazer to anyone.