Beazer Homes Reviews

The homebuying process was rough but beezer helped us through. My largest complaint is being unable to pick the floorplan we wanted and had to settle for a bathroom layout that was not our 1st choice. Joe has helped us address any lingering issues when we moved in and we are grateful for that.

Wayne and Mark are the best

Sheila and Tobi made it a great overall home buying experience

Overall, there are lot of delays with hardware in home, I’m still raising ton of warranty of tickets still there is no concrete dates on when it will be fixed. Outdoor lawn was not laid flat lot of puddle spots. Garage is a total mess with cracks and chips every where as they mentioned outdoor won’t be covered for warranty I have to adjust with it. Also lot of gap in entrance of home where beazer mentioned it won’t be done again.

There is 2 reason for 5 even 7 stars. One, I personally saw the employee working and building this community, I felt their hard working, commandment to quality and using the best materials. So, it is one side of the my review for the Beazer Home, and other reason I respect the people / company / entity who is working hard and making this world beautiful. Come the the point, Long Gate Overlook is a great community, clean, clam neighborhood, just across the Long Gate shopping center and next to YMCA and most important great schools.

It was great working with the front office all the way through the process of choosing the interior upgrades. The build was on track with the initial ground breaking and completion date. The finish product came with no major flaws, very impressed with the service.

Let me start by saying that the condo design and layout meant all of my expectations and more. It has 2 floors, a deck and my own garage. The purchasing and design process went smoothly. Two thumbs UP for Michael in the sales office. He put me at ease with his knowledge and insightfulness regarding the location, floor plan, the purchasing process, and was always available for my questions. Michael kept me updated weekly on the many stages of the construction and even sent photos. The design studio had lots of options and upgrades to personalize each room. My design consultant Nicole laid out all of my choices so I could already imagine how each room would look from the carpet, tiles, lighting, cabinets, and fixtures. The on-site construction manager Wayne walked me through my condo carefully before all the walls were up so I could see the behind the scenes look at how well made and efficient the mechanics and bones of my unit. He also explained the steps and phases of the building process and made sure I was satisfied before and after the walk thru. Oh, thanks Wayne for putting my swing chair together after I moved in. Lastly, Beazers Customer Care will respond immediately to correct any flaws that might have been unnoticed and that’s a big plus! Overall, I was very pleased with the entire process. Well done Beazer Homes!! ... More

overall it has been a good experience.

The builder was very good about informing us the total process of the build. If we had questions they replied promptly. They were very professonial and polite. Our closing was very great with no problems.

Working with Beazer Home was a great experience starting with Ryan who worked with us on getting the property location and helping us find the right mortgage company was very professional and friendly and he made it happen for us From the design center with Brittany who did a great job of helping us find the right bricks, carpet, flooring and painting for our Home and the builder contacts Brewer and Hunter did a great job of keeping us informed doing the building process it was a pleasure working with each of them. Keep up the great work.

We had a great experience overall, but our new home counselor wasn't personable and rarely checked in with us. If we didn't call or text him for updates/reminders, then I don't think we'd ever hear from him.

They were knowledgeable of all my questions, and keep me informed weekly. From sales to walkthrough

I thought Wayne was the bees' knees until I met his counterpart, Mark. Mark has been an absolute wizard with my request, I am really going to miss them when this project is completed!

Our New Home Consultant and Construction Manager went over and above to provide us an exceptional home buying / building experience. They remained in contact with us throughout the entire process and kept us updated on progress and always answered any questions we had. Building a home can be very stressful and they made it seamless with such positive attitudes. We cannot thank them enough.

The “Super” on the job lived up to the title. He was super. The whole Beazer team here did a great job start to finish with keeping me informed, listening to and addressing my concerns, and going above and beyond. Any small after close issues have been addressed right away and done properly.

Have had great experience and love my new house. However, the process in correcting certain issues that need fixed has been very time consuming and not very consumer friendly. I know Not everything can be perfect but please be a little more open to listening and correcting/fixing the house.

This builder is very rare to find. They stick behind their word and are 100% transparent through the process. We built our home over the pandemic, many challenges were presented to Beazer and they came through as they promised. High level of respect and integrity for this team!

I am so lucky to have stumbled onto Beazer Homes and their incredible team. The sales team with Shannon and Joanne were so friendly and went above and beyond to listen to my wants and needs and help me throughout the entire building and buying process. I appreciated all of the steps along the way like the frame walk and walk through celebration. After closing I had a couple of issues with finishes and the warranty team came through and took care of them for me. I definitely recommend Beazer to friends and family. I trust them to build a great quality home and am loving my new neighborhood.

My home buying experience up until closing was wonderful. Once I closed the service/response to my requests have been very delayed or not responded to al all.

Everything was great! Even in times where I was frustrated they would help and take care of things. Everyone was great!

I was living outside the Charleston area when my unit came on the market and did not want to wait to be back in town before I visit the unit. Ben worked with my agent to do a FaceTime call and walk through the two units that were on the market at the time. Ben made it pain less to get the paperwork signed and everything transferred so I was able to lock the place down. After that Ben and David made sure to call me weekly and give detailed updates. At my new home owner walk through David and Aaron were there way before time to open everything home and make it feel like home they walked me through the house and help to fix any issues I identified. Even after we closed Aaron and Davis have been so helpful to answer any of my questions and look at any issues I might have even if they were supper small. I would like to thank the team for how easy this has all been!! ... More

Working with Sales team was great, Timely updates about the progress was very helpful. Builder was super helpful throughout the construction process with answering all of the queries and extended their best support. Beazer homes could have been little flexible and accommodative with atleast some of the minor design change requests. At the end Its all about timing, Supply and Demand but currently the same homes are offered with more flexibility and design options.

Alex our customer representative is awesome! Answers every question and call about our new house and get our warranty work done promptly.

My purchase experience was good overall. The home advisor was thorough in answering my questions throughout the initial process. I greatly appreciated the weekly communication from the builder; even during the weeks where nothing was happening due to supply chain issues. Their constant communication and quick response time has allowed me some measure of comfort and security in knowing I chose a good builder to work with. Most of the issues have occurred during the final weeks of the build, "celebration walkthrough"/new home orientation, and post closing. I've been told that what I experienced was not normal for Beazer. Due to changes with staff and a rush to get the homes done after they were so heavily delayed, there were a number of things not properly handled before my final walk in the home. The home wasn't really cleaned for closing day. I was informed that they hired an outside service; they should get their money back - I spent a day cleaning the place top to bottom and hired another person to assist and we were picking up drywall, paint chips, wood, tile edges, and everything in between. The cleaning service did not do their job. Some of the cosmetic issues include paint on the wood floors and carpet. The painters took little to no regard for the quality of their work. I'll be picking away at the paint on the wood floors for months. The carpets are a lost cause. Grout between title was not leveled, unfinished, and have airholes. Uneven tiling. Things of that nature. More serious issues include the doors not being weather stripped and very uneven to allow for gaps to the outdoors. Holes in drywall and cracks around major features. Made worse that some of the crew did not take care being in the home and caused damage after closing. Things that I thought were resolved on the exceptions form, I'm finding several weeks later that they were not addressed. I'm concerned that this is going to result in damage to my home in the long term. Will likely have to hire an inspector again to review and pass on the findings to Beazer in hopes their new home warranty will resolve the problems. There are more issues. Thankfully things are fixable...for now. I worry that there may be other problems in the future. The amount of money I've spent after closing to fix all the issues the builders did not address, or have caused, was beyond what I had planned for. This is my big area of disappointment. I was expecting to walk into a nice, new, clean home. Maybe a little caulking touch up here and there. No big deal. I was not expecting to spend thousands and dig into savings. Would I work with Beazer again? Maybe. But I would be far more discerning during the process, and hire an independent inspector to monitor the work daily to ensure nothing is ignored again. ... More

My experience was outstanding, the care that Wayne and Mark have by making sure everyone is satisfied, and if they are not, they would ask “tell me your concerns and we will fix it”, now this is something most builders do not do, I have heard stories from people where their builders were cold and couldn’t care. When Wayne and Mark are working on the property, they will always ask “how’s it going “ because they care. I am very happy with my purchase.