Beazer Homes Reviews

Compared to other builders, definitely I would recommend Beazer homes because of outstanding customer service, special big thanks to Chris and Shawn and of course, all of warranty customer service center agents. In terms of quality of materials, they are so great but it could have been excellent if the construction was completed more thoroughly and delicate. You would expect to have some issues when you buy a new home but I believe it's very important to have a builder who takes care of 24/7 with honesty and truthfulness, and fixes right away, which is very satisfied.

Trying to buy during a pandemic with supply shortages was a fairly stressful situation. Ben from Beazer Homes remained in contact with me throughout the entire process and kept me as updated as possible on progress and always answered any questions I had. Additionally, once my home was completed, Aaron, who was my New Home Customer Care contact, was always responsive and attentive to any questions/concerns I had (which, because the process had gone so well, there were not many). Would recommend these guys to anyone looking to purchase a newly constructed home!

BEAZER quality of home building and handover was good Sales- Great Design center- Pathetic Builder/ Construction- Great Warranty support has been good so far Overall will refer BEAZER

We recently purchased a Beazer Spec Home in Ellicott City, MD. This was an EXCELLENT experience. In addition to the quality of home, the customer service was superb. We were guided through the entire process from start to finish. The icing on the cake was the fact that we received follow-ups post closing. The Long Gate Overlook Team helped to make this experience special for our family. Kudos to the team!

Most greatful staffs, very friendly and thoughtful. -john

Great team! Always on the job and dependable.

Overall I had a respectable experience with Beazer. Best of luck. Thanks,

We had a great experience going with Beazor Homes, our contact Cindi was amazing. We could always reach her for any questions or concerns with the process, Cindi would always promptly respond with clear answers. We’ve been living in our new build home for about 6 weeks and aside from minor fixes, we’ve been happy with the quality of the home so far. Joe has also been great with answering and dealing with any minor fixes.

The entire team was Great to work with! From the beginning of the process through the end. John provided weekly updates and Mike always made himself available to answer any question! We enjoyed our home buying experience very much!

Overall great experience. Any issues we have had, have easily been resolved through the warranty system.

The builder from sales, to design center to the finished product, the day we moved, and after, did their best to accommodate and produced a beautiful home that we are enjoying, we had one issue at the final walk through and it was fixed in the first couple of days.

The folks at Beazer are simply the best! They take care of their customers! I had a very positive experience with Harry D. & Todd A. They both were knowledgeable and responsive to my needs. Harry led me through the entire process and made himself available through the entire build. He even continued to provide exceptional service after closing. A special thanks to the Beazer team for our new build!

My sales representative Janine was fantastic! Very knowledgeable and personable. Enjoyed the process working with her. As the building got going, our builder Benito was great, Always on site, stopped by to ask me how things were going. Very timely and helpful when something came up, Louis was quick to take care of any issues during the final walks. Very knowledgeable and helpful during closing day. Great team at Acacia Foothills, made getting a home in a great location more enjoyable.

Homes are built too fast! Builders are trading numbers for quality! My home was damaged by way of dishwasher, tud and back door insert! I also had to have the doors re finished do to dents in them! The tub was installed with two big cracks in it and the dishwasher was installed with a dent in it! My water heater was not wired properly and the air duct system was poorly installed. I have an appointment now to properly cover lines that are leaking water onto the attic floor. I'm still removing paint off of floors and chandeliers! Not to mention it took the painters three days to properly paint the spindles! My closet was not equipped with all of the wire shelves that is was supposed to have, I was so frustrated I just said forget it. My shower door was way off and had to be adjusted. My home counsler was very uneducated about the homes and I was overcharged 1700 at the design studio that I caught and had to be refunded! I also had issues with CMG mortgage! For a 580,000 home this is beyond rediculous! ... More

First, a mega shout out to Katy for connecting with us to help us secure this beautiful home! Also, want to give a big thank you to Christian at Beazer for his exceptional follow through and thoroughness. We were happy to have such a polite, dependable, energetic, and all around awesome builder. During one of the most challenging times to buy a home, Christian really went above and beyond to ensure we stayed on schedule with continued follow-up on all punch list items. This is my second home built by Beazer and they are just so profesional and awesome. I will buy another!!!

Beazer Home team members were fine; my home is lovely. One of the recommended mortgage lenders was horrible; extremely poor customer service that made this process very stressful & took away from the joy of buying my first home.

This was the first time I have ever bought a house; I had no idea what I was doing, but thanks to EVERYONE with Beazer, they held my hand and walked me through the process and explained things to me so that I can have the best experience possible. Thank god I chose Beazer!

The process was smooth and easy. We had great communication with the team weekly. Everyone was friendly and kind.

The closing was a terrible experience and no warranty items have been addressed since I moved in .

I’m a Realtor and have sold many Beazer Homes over the years both individually and as part of a team. Overall the experiences have been positive and I liked the build quality for the money, so when it came time to build our 3rd new construction home, it seemed like a solid choice. Overall the process was extremely disappointing and caused us a lot of unnecessary stress and financial hardships (closed on the 4th attempt). There were too many issues to explain in detail and many issues remain unresolved. I do give 2 stars only because their customer service team has done a decent job of following up on our concerns and I hope that eventually everything will get resolved. ... More

I would say that the buying experience was excellent. Customer service was excellent but the communication about the progress of the home was not so good but that's over now. Now that we're in the home we're having difficulty getting some of the things attended to on the punch list like some of the AC issues plumbing geese etc. That's disappointing because it feels like once we've given them the money then they're gone. This seems to be a common complaint among many of my neighbors as well. So we're hoping we can get these issues attended to in a timely manner and move on with enjoying Bishop's Landing. ... More

Beautiful home, The process was really smooth with Brandon guiding us through. Also Donny the builder kept up to date on what was going on. Corrected all our concerns. I would highly recommend for a first time buyer Thanks guys. We love our new home solid build.

Great person. Very honest. Always helpful

I had a great salesperson, Shannon. Very helpful when issues came up during the building process. I'm a bit disappointed that issues noted on my punch list during my final walk thru have not been completed. The AC has been an issue since the day I moved in. Downstairs is cool, but upstairs is miserably hot. A two tiered AC system would have remedied this issue. Its definitely a design flaw. John and Roland have been responsive helping with this issue but theres only so much they can do. Poorly designed. The homes are lovely. The design of the master bath is a bit crazy...there is only one towel rack in the bathroom and it's in the small room where the toilet is located. I would love for someone to explain to me the reason this was done. I had to buy towel racks and pay to have them mounted. I love all the windows and the openness of the floor plan. Beaver is a good product with good people. ... More

Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.