Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7308 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.6 out of 5 stars overall
7308 Reviews
Customer Reviews
Beazer Homes - Top quality homes, even better employees
- Ethan J.
- Verified HomeBuyer
- October 01, 2021
- Myrtle Beach, SC
Top quality homes, even better employees
Beazer Homes responded:
Thank you for the top-quality review, Ethan! We love to hear about our homeowner's positive experiences. We are glad to see you were satisfied with your new home and the service you received from our team. Congratulations and welcome to the neighborhood! - Roland 
Total Score 5
Post close support to correct things was OUTSTANDING
- Henry L.
- Verified HomeBuyer
- September 30, 2021
- Roswell, GA
Beazer was not ready to close on the date they set and my first review right after closing showed horrible marks they had earned and I still feel a certain person should be fired. After close, a Sr. Director of Purchasing, Planning and Development and the Warranty Manager for my area took over. THEY WERE WONDERFUL! They fixed everything and even were finding things that needed to be fixed that my untrained eye would not find! My home now looks better than imagined. I moved from a larger and supposedly higher end builder to a Beazer property, but now I feel like I truly upgraded. We cannot ...
Beazer Homes responded:
Henry, we are saddened to hear about the delays with your closing but relieved that the team could turn it around. We strive to create a seamless transition for our homeowners and apologize that we fell short of that. Your feedback has been shared with management so that we can work to improve our practices and experience for our homeowners. Thank you for allowing us to regain your faith in us. Nothing makes us happier than to hear how excited you are to get your new home all set up! Please know that if you have any questions, we can be reached anytime at nhcc@beazer.com or (888) 623-2937 - Joanna ...
Total Score 4
The lack of quality
- Irene S.
- Verified HomeBuyer
- September 29, 2021
- Millville, DE
They conține to build even when they are aware it is wrong. the build it and fix it later is not what we consider quality building. This may have been the process since our builder Rob knew he was leaving Beazer and just cared about getting his numbers for his bonus before he left. Regardless a very disappointing experience.
Beazer Homes responded:
Irene, we are sorry to hear that you have experienced these frustrations. It is always our intention and goal to deliver our homeowners a memorable new home journey. We work to identify and complete any items that need our attention through our inspections and New Home Celebration. Please know that our team is here to for you. If you have come across any additional questions or concerns with your home, please contact us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Disappointed
- Walton B.
- Verified HomeBuyer
- September 28, 2021
- Hendersonville, TN
The builder used low quality materials throughout the home. The team did not make promised and warranted repairs, ignored requests, and failed to communicate. Buyer be ware!
Beazer Homes responded:
Walton, it's disheartening to hear that we have not met your expectations. We pride ourselves on the service and quality we deliver and would like to help. We understand that communication is key in providing a great experience, and we are sorry to hear that you have had difficulty reaching our team. A member of our team will be reaching out to ensure that your concerns are addressed. Please also know that we can always be reached through our New Home Contact Center by calling (888) 623-2937. ...
Total Score 1
Outstanding Customer Experience
- Govindasamy M.
- Verified HomeBuyer
- September 28, 2021
- Farmers Branch, TX
From the beginning Travis and Jay were very professional and friendly. Travis listened to our options and constraints and provided candid feedback during contract signing. After that everey week Jay and Travis called me on my to provide update on the construction progress. It was very transparent. Due to delay material availability, the finish took some delay, however, in the end we are at our home sweet home. Appreciate all their support. Beazer home is the best....
Beazer Homes responded:
Thank you for this incredible review, Govindasamy. We will be sure to pass along all of the great things you had to say about Travis and Jay. Remember, should you have any questions about your new home, our New Home Contact Center is always available to help. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Welcome to Mercer Crossing! - Roland ...
Total Score 5
Beazer Homes - We love the team they are always on top of everything.
- Chanthara V.
- Verified HomeBuyer
- September 28, 2021
- Winchester, CA
We love the team they are always on top of everything.
Beazer Homes responded:
Chanthara, we jumped out of our seats reading this! We'll be sure to share your feedback with the Provence team once we sit back down. At Beazer, we pride ourselves on providing outstanding customer care from the moment you walk into our sales center until long after you've opened the door to your new home. Thank you for sharing your experience, and welcome to the Beazer family. - Joanna ...
Total Score 5
Unwilling to follow up with the things that are wrong or broken!!
- Anonymous
- Verified HomeBuyer
- September 28, 2021
- Fallbrook, CA
Friendly during sales process but after the fact, they are so many people pointing the finger at every one else it’s ridiculous. We have two different sytyle of cabinets in our kitchen and no one has bothered to fix the problem. The door for the Master bedroom was cracked prior to us moving in, and no one has bothered to update us regarding this. Our Solar system after 3 months does NOT WORK, and has never been tested! Now we have to wait for Tesla to come out and that’s another month! We are paying for our system that we cannot use and paying for electricity that we should be getting ...
Beazer Homes responded:
We are sorry to hear about the issues you are experiencing in your new home, and we would like the opportunity to help address your concerns. Please reach out to our New Home Contact Center at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist you. We look forward to speaking with you soon. - Daniela ...
Total Score 2
Beazer Homes - The home is beautiful and Bishops Landing is an amazing community!
- Shannon T.
- Verified HomeBuyer
- September 28, 2021
- Millville, DE
The home is beautiful and Bishops Landing is an amazing community! We love it!
Total Score 5
Professionalism and Excellent Customer Relation
- Kehinde A.
- Verified HomeBuyer
- September 28, 2021
- Mt Juliet, TN
From the very first conversation we had with Jeremy, we knew we were in the right place. He gave us listening ears to understand our needs and gave a good recommendation. He proved experienced and professional throughout the buying process. The builder was outstanding and met every timeline. Quality of the home is top notch and we will definitely recommend Beazer homes.
Beazer Homes responded:
A recommendation from one of our homeowners is the best compliment, Kehinde. We believe in top quality & service, and so we are thrilled to hear about how our team at Herrington helped make such a memorable impression throughout your home-building journey. From all of us at Beazer, congratulations and welcome home! - Daniela ...
Total Score 5
Love my house
- Joyce S.
- Verified HomeBuyer
- September 28, 2021
- Summerville, SC
House was well built. Had a few hiccups but warranty Randy came through.
Total Score 5
Love my home and the experience
- Latasha N.
- Verified HomeBuyer
- September 28, 2021
- North Las Vegas, NV
Marlo kept in touch with me every step of the way! Every question I had she answered and made sure I was up to date with info on my build. If I had to it all over again I would exactly the same. Now being in my home and having it be exactly what I imagined it to be is anamazing feeling! Thank you Beazer!
Total Score 5
Nightmare
- Edgar L.
- Verified HomeBuyer
- September 28, 2021
- Visalia, CA
What the buyers need to know it’s: don’t ever buy a house from Beazer homes,they’re really bad builders and when you ask them to fix it they are upset, I got proof of what I’m saying whoever wants to see all the mistakes an my house are welcome to see it.
Beazer Homes responded:
Edgar, we would never want a homeowner to feel this way. Our team is here to assist you with any questions or concerns you may be experiencing in your new home. A member of our team will be reaching out to you to further discuss your experience and ensure that any items needing our attention are properly documented for you. - Daniela ...
Total Score 1
Beazer Homes - It was definitely a journey I learned from, and not in a good
- Fatema H.
- Verified HomeBuyer
- September 28, 2021
- Katy, TX
It was definitely a journey I learned from, and not in a good way!
Beazer Homes responded:
Fatema, delivering a memorable home building experience for our homeowners is important to us. We are sorry to hear that you were not pleased with your new home journey, and we would like you to know that we are here to help with any concerns you may have. At your convenience, please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 2
Beazer Homes - Home was not completed, home was not clean, paint was not completed
- Quincy E.
- Verified HomeBuyer
- September 28, 2021
- Roswell, GA
Home was not completed, home was not clean, paint was not completed
Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
Quality and Service
- Naresh V.
- Verified HomeBuyer
- September 27, 2021
- Mount Juliet, TN
Jeremy and Brett are really helpful in the purchase process. They are always one call away and they will take feedback from the client to give their 100%. I highly recommend these 2 people and organization.
Beazer Homes responded:
We appreciate your feedback and recommendation of Jeremy and Brett, Naresh! Our team is committed to being with you every step of the way to make sure your home-building experience goes smoothly. Thank you for choosing Beazer. - Daniela
Total Score 5
My salesman Robert and my superintendendent Jimmy.
- Sharon R.
- Verified HomeBuyer
- September 25, 2021
- Tomball, TX
This was a great, easy experience from start to finish. Everyone knew what they were doing and were very patient and friendly. I feel I got more than my money's worth with this home. The qual;ity is excellent.
Beazer Homes responded:
Your review has us beaming with gratitude, Sharon. We strive for excellence in all we do here at Beazer. We are so glad to see that your new home experience was a positive one. Thank you so much for letting us be a part of it. Remember, should you ever have any questions, our New Home Contact Center can always be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of Beazer, welcome to the family! - Roland ...
Total Score 5
The lack of professional quality work in the home has been very disappointing
- Timothy F.
- Verified HomeBuyer
- September 25, 2021
- Palmdale, CA
I will say that customer service has been great at addressing my concerns. Unfortunately, I'm quite disappointed with the home. From ill fitting moldings and trim, crooked toilets, scratched windows, bad interior painting, damaged counter top corners, possibly missing some padding beneath carpet, some door hinge pins not fully seated, a cheap stove, bathtub mysteriously damaged after walk through and distance between homes appear much closer than originally advertised. Unfortunately, I would most likely not consider a Beazer home again.
Beazer Homes responded:
Timothy, we are sorry to hear that you feel this way about your new home, and we appreciate your honest feedback. We hope to regain your confidence in Beazer through your home warranty services and dedicated Representative, who is here to help address the concerns you have noted. Our New Home Contact Center is also here to assist and be reached at any time to discuss any questions you may have at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 3
Beazer Homes - Me and my family had a great experience with Beazer, any concerns
- Lisa Y.
- Verified HomeBuyer
- September 24, 2021
- Mt Juliet, TN
Me and my family had a great experience with Beazer, any concerns or questions were answered quickly. Our house is absolutely amazing and beautiful! The sales representative Jeremy is very caring and took his time with us about the whole process. Overall a great experience!
Total Score 5
Personal Touch
- Tarun D.
- Verified HomeBuyer
- September 24, 2021
- Lebanon, TN
Rob has been an excellent person to work with at BeazerHomes. He would understand your challenges, is very quick to act, and ensure that you get a feeling of talking to a family member. Thank you Rob and BeazerHomes.
Beazer Homes responded:
What an incredible review, Tarun. Thank you so much for sharing with us. We are glad to see Rob was able to make your new home experience a great one. Our top priority at Beazer is providing quality service to our homeowners by ensuring we are working with integrity and that means acting when needed and always keeping an open line of communication. Congratulations on your new home! - Roland ...
Total Score 5
Beazer Homes - Recently purchased a home at Beazer, sales rep Jeremy and Brett
- Jaiprakash D.
- Verified HomeBuyer
- September 23, 2021
- Mt Juliet, TN
Recently purchased a home at Beazer, sales rep Jeremy and Brett PM made the purchase process simple. answered our questions, updated on the next steps periodically. Thoroughly enjoyed working with them
Beazer Homes responded:
We are elated to hear about your new home experience, Jaiprakash! We are always striving for quality from the sales process, to building and delivering the home to you. We will be sure to pass along all of your positive sentiments to Jeremy and Brett. Thank you so much for your review and on behalf of everyone at Herrington, welcome to the neighborhood! - Roland ...
Total Score 5
Beazer Homes - My house is just what I wanted.
- Carol W.
- Verified HomeBuyer
- September 22, 2021
- Frankford, DE
My house is just what I wanted. It is fabulous!
Total Score 5
Communication
- Jeffrey E.
- Verified HomeBuyer
- September 21, 2021
- Katy, TX
The communication from the builder to the construction supervisor was great.
Total Score 5
Beazer Homes - We had one in a million experience building with beazer.
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Mt Juliet, TN
We had one in a million experience building with beazer. Beazer took extra step In making sure the quality of the house is great and we cannot be more happier with our new home. Thanks for making us trust you guys .
Total Score 5
Communication
- Keondra S.
- Verified HomeBuyer
- September 21, 2021
- Murfreesboro, TN
I am thankful for a smooth home buying process.
Total Score 5
Beazer Homes - From our experience the builder has took a lot short cuts in
- Mark H.
- Verified HomeBuyer
- September 21, 2021
- Riverview, FL
From our experience the builder has took a lot short cuts in the building of property, trying to keep up with the demands of getting houses done on time. I have had quite a few work orders since we moved in, to get stuff fixed that wasn't done correctly.
Beazer Homes responded:
Mark, we are sorry to hear that this has been your experience while moving into your new home. To help address any questions or concerns for our homeowners, we have a dedicated customer care team that is always ready to assist. We hope that with the help of our team, we can turn your experience around and regain your confidence. If you ever need to reach us, please email or call us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 3
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- Atlanta, GA (359)
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