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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7299 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Beazer Homes - The house was rushed to be closed, many issues have occurred
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Pahrump, NV
The house was rushed to be closed, many issues have occurred because of this. Warranty service was good at first but now I don’t hear anything back. Too many issues for a new house!
Beazer Homes responded:
We would like to help and ensure that any concerns you are having with your home are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to assist. - Daniela
Total Score 2
Great functional and well trained sales center and “model home.
- Richard D.
- Verified HomeBuyer
- August 10, 2021
- Westfield, IN
Everyone needs and deserves a sales consultant and company representative as good as Katie!
Beazer Homes responded:
Thank you for spotlighting your New Home Counselor like this, Richard! We will definitely pass this around for everyone to see what a great job Katie is doing. From all of us at Beazer, welcome to your new home at Bordeaux Walk. - Joanna
Total Score 5
Couldn’t love my home more!!
- Constance A.
- Verified HomeBuyer
- August 10, 2021
- Katy, TX
This is the home I’ve dreamed about for so long. I can’t say enough about the quality and craftsmanship of my new Beazer home. Michelle, my sales rep went above and beyond communicating with me every step of the way. I wasn’t always able to make it out to see my home while it was being built but Michelle sent me a video every week with all of the new progress and I cherish those memories to this day. Thank you Beazer team for all you do!
Beazer Homes responded:
Thank you for letting us help bring your dream to life, Constance. Everything we do is to deliver a quality home along with memorable experience for our homeowners. We are thrilled to have you as part of our Elyson community and can't wait for you to begin making even better memories in your new home. - Daniela ...
Total Score 5
Great People All
- Gary S.
- Verified HomeBuyer
- August 10, 2021
- Little Elm, TX
From our first contact with Jill in sales to contact with builders. Due to unforeseen circumstances we had three builders, Jason, Todd and Chris. All three kept us informed of our homes progress and answered any concerns or questions we had. Everyone works well as a team. We were living out of town and Jill sent us pictures of our homes progress. Our first builder, was transferred to another building site and Todd and his assistant, Kelly took over seamlessly. Todd, I believe went to work for a another company and Chris came in to wrap everything up. Chris made us very comfortable and ...
Beazer Homes responded:
We couldn't be more thrilled with this review, Gary! Thank you for sharing your amazing experience. We strive to ensure your new home process is as easy as possible. We are glad to see the our team was able to make this happen. Remember, if you ever have any questions or concerns, you can always reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com or online at www.beazer.com/warranty. We're happy to have you as part of our Valencia community! - Roland ...
Total Score 5
Beazer Homes - We have an Excellent experience
- Gurmohit G.
- Verified HomeBuyer
- August 10, 2021
- Noblesville, IN
We have an Excellent experience
Total Score 5
Beazer Homes - Justin made the home buying process easy and was a joy to work
- Ashleigh B.
- Verified HomeBuyer
- August 10, 2021
- Dumfries, VA
Justin made the home buying process easy and was a joy to work with. He kept me informed throughout the entire process. Harry made the walkthrough fun and entertaining and took care all of my concerns. Thanks for the help guys! Would recommend beazer!
Beazer Homes responded:
Thank you for your recommendation and for sharing your experience with us, Ashleigh. We appreciate the shout-outs to our Potomac Shores team. We could not deliver the great service we strive for without their dedication. From all of us at Beazer, it's a pleasure to welcome you home! - Daniela ...
Total Score 5
Responsive to Customer questions, requests, repairs...
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Sacramento, CA
From the housing counselors to the builders themselves, they did a wonderful job of responding to our questions, repairs. We were happy to move into our home, and after our move, we were impressed by their continued effort to attend to even the smallest of details. We were disappointed that we did not have initial pick over the custom choices of paints, flooring, carpets & cabinetry, and were a surprised by the the inexplicable increased price of the lot (even though the yard was smaller than the model and other houses), but are overall still satisfied.
Total Score 4
Communication at the end with the site project manager
- Lawrence P.
- Verified HomeBuyer
- August 10, 2021
- Millville, DE
The design of the home is outstanding and more than meet the needs and expectation of my family
Beazer Homes responded:
This is amazing to hear, Lawrence! We are proud that Beazer's team of experienced people, industry-leading processes, and high-caliber materials could come together to create a wonderful home for your family. We are thrilled to have you at Dove Landing Beach Villas! - Joanna
Total Score 5
Awesome
- James E.
- Verified HomeBuyer
- August 10, 2021
- Noblesville, IN
Awesome thanks fast and very nice
Total Score 5
Not so great
- Mary T.
- Verified HomeBuyer
- August 10, 2021
- Wake Forest, NC
There were unexplained delays, and communication was very poor. I had 4-5 project managers during the building process, so continuity was lacking. The finished house is nice on the inside, and so far, I’m pleased with the quality.
Beazer Homes responded:
Mary, we strive to deliver a memorable home-building experience along with a quality home built to last. We apologize that you felt your journey lacked continuity and needed better communication. We appreciate you providing this feedback and hope for the opportunity to improve your experience moving forward. Our customer care team is here to assist you with any questions or concerns and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you. - Daniela ...
Total Score 2
Very energy efficient
- Jeffrey N.
- Verified HomeBuyer
- August 10, 2021
- Las Vegas, NV
So far the house is structurally sound and highly energy efficient.
Total Score 4
Beazer Homes - As a first time home buyer, Beazer made the process very easy
- Cameron C.
- Verified HomeBuyer
- August 10, 2021
- Baytown, TX
As a first time home buyer, Beazer made the process very easy and informative. My representative, Ali, communicated with me through every step of the way and worked to make sure every need was met as far as designing and building my home!
Beazer Homes responded:
Thank you for sharing your experience with us, Cameron. Our team at Ashbel Cove is committed to delivering a great new home-building journey, and that includes checking in and helping answer questions along the way. Know that our team is still here. If you have any questions about your new home that we can help with, please let us know by calling (888) 623-2937 or emailing nhcc@beazer.com. - Daniela ...
Total Score 5
Beazer Homes - We have had a drawer in the kitchen break.
- Gary S.
- Verified HomeBuyer
- August 10, 2021
- Crandall, TX
We have had a drawer in the kitchen break. Vents were not put on straight. The doors did not fit right. Had a hole in the bathtub. Overall the workers building the house had no pride in their work.
Total Score 4
Beazer Homes - The process of buying was very pleasant and exciting.
- Gary W.
- Verified HomeBuyer
- August 10, 2021
- Hendersonville, TN
The process of buying was very pleasant and exciting. The complacency and lack/slowness of action on significant warranty issues has greatly tempered that excitement. The building has been "completed for almost a year now, and still dealing with significant problems with security system, exterior lighting, and rain water leakage (leakage may have been fixed last week, waiting for next rain to confirm).
Total Score 3
Bad quality control
- Christopher B.
- Verified HomeBuyer
- August 10, 2021
- Surfside Beach, SC
getting repair work done is terrible experience.Nobody seems to care about any followthrough with any subcontractors.
Beazer Homes responded:
Christopher, it was a pleasure speaking with you. We appreciate the opportunity to look into your concerns and were glad to know that our leadership team is assisting you with these matters. We look forward to addressing the items discussed and getting you back to enjoying your home. Thank you. - Daniela ...
Total Score 1
Sales Guy Disappeared - Confusion Through Closing - Warranty Mystery
- John S.
- Verified HomeBuyer
- August 10, 2021
- Orlando, FL
Our sales rep disappeared once we signed the contract, which delayed closing by weeks. Never heard from the original "closing agent" rep from Beazer until I escalated. Team took over to push the closing forward. Warranty is a mystery. At closing the closing team had no idea of the process to notify HOA - I had to reach out to them via escalation. I notified Beazer that the closing process was terrible, hopefully that will improve. HOA management company is strong - so that has been a good experience.
Beazer Homes responded:
John, we appreciate your feedback and have shared your experience with our team. We are always looking to identify opportunities where we can improve. Clear communication is crucial in providing our homeowners with the exceptional home-building journey we strive to deliver. Please know that we are here to help and can be reached anytime through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Thank you. - Daniela ...
Total Score 2
Beazer Homes - Beautiful house.
- Hector L.
- Verified HomeBuyer
- August 10, 2021
- Woodstock, GA
Beautiful house. We bought the house with a finished basement and look amazing. Thank you
Beazer Homes responded:
Thank you, Hector, for letting us be a part of your new home-building journey. We are proud to have built your beautiful home and happy to know that you are enjoying it. - Daniela
Total Score 5
Beazer Homes - Great home buying experience.
- Luke T.
- Verified HomeBuyer
- August 10, 2021
- Henderson, NV
Great home buying experience. Beautiful homes
Total Score 5
Great experience
- Melanie S.
- Verified HomeBuyer
- August 10, 2021
- Palmdale, CA
We are thrilled with our new home and pleasantly surprised on how easy and painless the buying experience was.
Beazer Homes responded:
We're ecstatic to hear you had such an easy new home experience, Melanie. Our representatives work hard to ensure things go smoothly from start to finish. Remember, if you ever have any questions for us, our New Home Contact Center can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of Beazer, welcome to the family! - Roland ...
Total Score 5
Keeping me updated
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Noblesville, IN
They put in the cheapest possible kitchen cabinets known to man, they need to think about upgrading. House needs professional cleaning services, Stanley cleaners for example.
Beazer Homes responded:
Our goal is to provide quality in the homes we deliver. We are always working to strengthen this commitment through our practices and partnerships. We appreciate the feedback you have provided and have passed it along to our management team. - Daniela
Total Score 5
Excellent
- Douglymar E.
- Verified HomeBuyer
- August 08, 2021
- Kissimmee, FL
excellent attention from tatiana and the engineer. thank you very much beazer homes
Total Score 5
Beazer Homes - The builder did a great job .
- Fady F.
- Verified HomeBuyer
- August 05, 2021
- Wake Forest, NC
The builder did a great job . Great design
Total Score 5
Janine Whipple
- Andrea B.
- Verified HomeBuyer
- August 04, 2021
- Goodyear, AZ
She was amazing to work with and on top of all the questions I had. Loved having her as my sales rep.
Beazer Homes responded:
We're thrilled to see you had such a great experience, Andrea. We will be sure to let Janine know how appreciated she is. Welcome to the Beazer family! - Roland
Total Score 5
Beazer Homes - The representatives and managers workers is really good person,
- Maria R.
- Verified HomeBuyer
- August 04, 2021
- Greenwood, IN
The representatives and managers workers is really good person, Christ , and terry is a good and professional person.
Beazer Homes responded:
Maria, working with integrity and respect is part of how we deliver exceptional service to our homeowners. It's wonderful to hear that this stood out for you with Chris and Terry. Thank you for taking the time to shout out our team, and welcome to the Beazer family at Heritage Trace.- Daniela ...
Total Score 5
GREAT CUSTOMER SERVICE
- Jason W.
- Verified HomeBuyer
- August 04, 2021
- Sacramento, CA
The great customer service we received from Kathlyn ! The quality of the home and the attention Beazer gave to detail. Our buying experience was seamless. The great service and patience from Troy at the design center. The Persistent push from Nina to get us through the process .
Beazer Homes responded:
Thank you for this great review, Jason! It makes us smile to know our homeowners are well taken care of. We strive to provide quality homes and an efficient building experience. Wishing you all the best settling in. If you need any help, please feel free to give our New Home Contact Center a call at (888) 623-2937. - Roland ...
Total Score 5
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