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Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 7299 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.6 out of 5 stars overall

7299 Reviews

Star Rating Breakdown

5 ★ 5608

4 ★ 692

3 ★ 436

2 ★ 241

1 ★ 321

Customer Reviews

Beazer Homes - My experience with the staff at Parkview at the Hills was a very

  • Candice R.
  • Verified HomeBuyer
  • July 16, 2021
  • Minneola, FL

My experience with the staff at Parkview at the Hills was a very pleasing one during the entire building process. Ariane at the sales office, was friendly, professional and addressed our concerns. Jeremy maintained consistent communication regarding updates, progress photos and addressed all of the questions, concerns and issues we were faced we were faced with during the entire process. In fact, they have still been helpful and communicative even after closing especially regarding my warranty issues. I highly recommend this team through the building process. My warranty issues are still ...

Beazer Homes responded:
Candice, our teams are committed to working together to deliver a memorable home-building experience. We appreciate your feedback and wish that the closing portion of your home-building journey had gone a bit smoother and better for you. Please know that we are always here to help and have shared your feedback with our team. If you ever have any questions about your new home, we can be reached directly at (888) 623-2937 or nhcc@beazer.com. Thank you! - Daniela ...

Total Score 5

Diaster

  • DEREK B.
  • Verified HomeBuyer
  • July 15, 2021
  • Surprise, AZ

The worst home buying experience, to include having to do this survey again. There was no pride in workmanship.

Beazer Homes responded:
Derek, we appreciate you reaching out and are sorry to hear that you did not have a favorable home-building experience with us. We would like to help and make sure any concerns you have with your home are addressed. Please know that your feedback has been shared with our leadership team. If you have any questions or would like to further discuss your warranty matters with us, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 1

No Dust

  • Miguel H.
  • Verified HomeBuyer
  • July 15, 2021
  • Henderson, NV

No dust means what I was told is true. Not about the dust, but how the BEAZER Homes are sealed.

Beazer Homes responded:
We're glad to hear we're living up to our reputation, Miguel! We hope you are settling into your new Beazer home nicely. Be sure to let us know if there is anything we can do to make your experience the best that it can be. Welcome to the family! - Roland BeazerHomes

Total Score 5

LACK OF COMMUNICATION

  • Sridhar N.
  • Verified HomeBuyer
  • July 15, 2021
  • Aldie, VA

After the agreement was signed, there was no communication throughout the process of home building right from ground breaking to completion of the home and never addressed the concerned raised before and after move in.

Beazer Homes responded:
Sridhar, we missed you today but would like the opportunity to discuss your concerns. We apologize for the experience you have shared and we want to make sure that our team addresses any concerns you are having with your new home. When you have a moment, please reach back out to us so that we may further assist you. - Daniela ...

Total Score 1

Need better contractors

  • Alexander K.
  • Verified HomeBuyer
  • July 15, 2021
  • Riverview, FL

My experience was great until my walk through. Paint on baseboards, my stair railings still have not been stained the right color. My garage door is still not painted the right color. We’ve closed and moved in 2 months and these things are still not corrected.

Beazer Homes responded:
Alexander, we are sorry to hear that your paint items were missed and appreciate you reaching out. A member of our Customer Care team will be following up with you to ensure this is addressed. Please know that if you ever have any questions or concerns with your home, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Poor communication and service delivery.

  • Brian B.
  • Verified HomeBuyer
  • July 15, 2021
  • Millville, DE

Great home design. Great community planning, landscaping and home owner amenities. Awful communication, problem response and finishing work. Inconsistent service and problem resolution. Covid will probably be blamed by Beazer, but the major service response and resolution issues are the result of poor communication and effort during the last phase of construction, and following home delivery (settlement). Very unfortunate given the amount of investment this builder has expended into maturing their internal operations and service systems.

Beazer Homes responded:
Thank you for providing feedback from your experience with us, Brian. We are always thrilled to hear when a homeowner is enjoying their new home and community. However, we pride ourselves on providing great service and are disappointed that you feel this was not delivered. We want to ensure that we address any pending concerns you may have. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Customer service with great communication.

  • Aaron W.
  • Verified HomeBuyer
  • July 14, 2021
  • Forney, TX

John has been one of the best builders I have ever dealt with. Having been in construction for almost 20 years I have dealt with many builders and few have kept up great communication and keeping expectations. Beazer from start to finish was easy to work with and always helped answer any questions and how things where going. Joel was great to interact with and was always quick to help answer any questions. I would happy build another house with them.

Beazer Homes responded:
Aaron, we are jumping out of our seats with joy reading this! Thank you for shouting out John and Joel at Devonshire. Beazer prides itself on providing outstanding customer care and we are ready to build your next home whenever you are. Welcome to the Beazer Family! - Joanna BeazerHomes

Total Score 5

Beazer Homes - I've been in my home for almost 4 month now.

  • Lisa J.
  • Verified HomeBuyer
  • July 14, 2021
  • Charleston, SC

I've been in my home for almost 4 month now. There are still things that have not been fixed, and emails go unanswered, promises made to come by with no show, or call, or email. Super disappointing. Buyer beware.

Beazer Homes responded:
Hi, Lisa. We are very sorry to hear that you are having trouble reaching our team. Please reach out to us at nhcc@beazer.com or (888) 623-2937. We want to make sure any pending items are addressed to help turn this around for you. Thank you. - Daniela BeazerHomes

Total Score 2

Beazer Homes - We had a very positive experience building our home.

  • Mary M.
  • Verified HomeBuyer
  • July 14, 2021
  • Tomball, TX

We had a very positive experience building our home. Shelley and Troy communicated consistently and went out of their way to resolve any issues that came up. We had minimal delays but when we did it was obvious that Troy did everything he could to keep making progress on the home. Troy also welcomed our 3rd party inspector and made sure all of his concerns were addressed. All throughout the building process and after closing we have had all of our concerns resolved in a timely manner.

Beazer Homes responded:
Mary - thank you for shouting out our Amira team. We are overjoyed to hear about your experience with Shelley and Troy! At Beazer, we believe teamwork creates extraordinary results; and we understand that communication is key. Welcome home! - Joanna BeazerHomes

Total Score 5

Customer is a joke to Beazer

  • Prasanth N.
  • Verified HomeBuyer
  • July 14, 2021
  • Cumming, GA

Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.

Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 1

Friendly home advisors.

  • Quintin P.
  • Verified HomeBuyer
  • July 13, 2021
  • Fallbrook, CA

Great overall experience. Lisa, Ryan, Ryan and other Beazer members were always welcoming and helpful. The only issue we have are with the subcontractors as they have been unprofessional, disrespectful and upset that they have to fix the items they installed incorrectly, not fully completed before installing and expecting us to accept bandaid fixed work.

Beazer Homes responded:
Thank you for sharing this feedback with us, Quintin. At Beazer, we want to make sure that every homeowner has a quality experience. We appreciate you reaching out to us with these concerns. In order to better our company and local teams, we have passed along your feedback. Thank you for helping us shape the way we do business. - Roland ...

Total Score 5

Unethical and terrible quality

  • Fred B.
  • Verified HomeBuyer
  • July 13, 2021
  • Roswell, GA

You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.

Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ...

Total Score 1

1st time builders and we are thrilled

  • David G.
  • Verified HomeBuyer
  • July 13, 2021
  • Myrtle Beach, SC

Jonathan, our project and construction manager, was excellent. He was clear, efficient, and worked tirelessly for us to get everything right.

Beazer Homes responded:
It makes us so happy to hear this, David! We strive for excellence in every aspect of our home building process, and that is especially true when it comes to our customer service. Jonathan is a valued representative of ours and we'll be sure to let him know just how great you think he is. Welcome to the Beazer family! - Roland ...

Total Score 5

Quality of the home was awesome.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Indian Springs, NV

They made plans and commitments but never followed through with what they said they would do. We did not meet with the supervisor with the walk through as planned. There was a misunderstanding with what was advertised and what was actually included in the price. We did not hear back when we requested a contact number. The website was not user friendly and did not have a way to contact Beazer as the link to customer did not work.

Beazer Homes responded:
Thank you for reaching out regarding your experience with us. We apologize for any misunderstandings and want to ensure that your questions and any concerns with your home are addressed. Please know you can reach us at any time through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. Our representatives are available and happy to assist. - Daniela ...

Total Score 3

What stood out was the price and the willingness of the sales associate to help us even after we signed the contract.

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Tomball, TX

We found our house the same day we started our hunt. Lisa was very helpful and did her best not to rush us even though it was a crunch time situation to make a decision in this market. When we did our final walk through we felt rushed or that some of our concerns weren’t a big deal. We had a few people there helping us look for anything that needed to be fixed and they all felt the same way. Jimmy took over at our close date and has done a fantastic job with our requests and repairs. Some of the things that weren’t up to par I would have expected to be fixed or finished by the time we ...

Beazer Homes responded:
Thank you for sharing your experience with our team at Amira. We apologize that items were missed and are glad that our team is working with you to have these addressed. Please know that we are here to help and have a dedicated Customer Care team ready to assist you far beyond 30 days. If you have any questions or concerns about your home, contact us anytime at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 4

Sales office 5 stars, builder communication/follow up 1 star

  • Anonymous
  • Verified HomeBuyer
  • July 13, 2021
  • Millville, DE

Sales, specifically Shannon, was AMAZING throughout the process, including long after contract was signed. You can tell she truly cares about her clients and her company's brand and balances those appropriately. As for the builders, Reese and Linwood, awful at communicating timelines post closing in terms of completing outstanding items, follow through is non existent. Closed in May, two months later and I still can't get a response on when outstanding items will be scheduled, let alone addressed. That group needs a complete overhaul and they should look to change incentives aligned to ...

Beazer Homes responded:
It's great to hear that Shannon is providing such exceptional service to our homeowners at Bishop's Landing. We only wish that the service we strive for had carried through in all aspects of your journey with us. Thank you for sharing your experience, and know that we have shared your feedback with our leadership team. Also, we want to make sure the pending items you mentioned are addressed. Please reach out to us at nhcc@beazer.com or (888) 623-2937, and we would be happy to help. - Daniela ...

Total Score 3

The location - within walking distance to shopping, movies, great restaurants

  • Mahalinda M.
  • Verified HomeBuyer
  • July 13, 2021
  • Hendersonville, TN

Quality home and great customer service

Total Score 4

Beazer Homes - The builder was very easy to work with any problem we had was

  • Rumualdo R.
  • Verified HomeBuyer
  • July 13, 2021
  • Venus, TX

The builder was very easy to work with any problem we had was fixed right away

Total Score 5

My project manager, Brad, was outstanding!

  • Ann G.
  • Verified HomeBuyer
  • July 13, 2021
  • Hermitage, TN

Prompt to answer my concerns....however, Beazer needs to offer more choices. Only a couple of choices especially if you do not upgrade. The model of course has all of he upgrades and then your cost becomes much higher if you institute these upgrades. Again, Brad, my project manager is the best and made the overall experience a great one.

Beazer Homes responded:
Ann, we are thrilled to hear about your experience with Brad - YOU are the best! Thank you for sharing your thoughts about our choice plans; we have passed along your feedback to help us as we are always working to improve on the selections we provide our homeowners. Wishing you the absolute best in your Beazer Home! - Joanna ...

Total Score 4

Beazer Homes - From Adrian to Jackie to Renee are very helpful, easy to reach

  • Aireen G.
  • Verified HomeBuyer
  • July 13, 2021
  • Indio, CA

From Adrian to Jackie to Renee are very helpful, easy to reach on, responds to every questions and goes above and beyond from initial process to moving in. We are a first time home buyers and everything went smoothly because of them.

Beazer Homes responded:
Aireen, thank you for taking the time to highlight our Barcelona team! We pride ourselves on not only building homes that last, but being there for you every step of the way. Welcome home! - Joanna BeazerHomes

Total Score 5

Beazer Homes - Everything was easy and on time.

  • Kaira E.
  • Verified HomeBuyer
  • July 13, 2021
  • Aldie, VA

Everything was easy and on time. The only thing was we wished to add a sunroom shortly after we made the decision to purchase and were told permits were already in and we could not add.

Beazer Homes responded:
Kaira, we love to hear that we could make it easy and on time! We are proud to have our experienced team there for you until long after you've opened the door to your new home. However, we are sorry that we were unable to accommodate a sunroom in your home. We continuously work to improve the experience we provide and the selections available with our Choice Options. Thank you for taking the time to provide your feedback to us, and please know that we have shared your comments with our team. - Joanna ...

Total Score 5

Great contractor lead/less great customer service

  • Gaven F.
  • Verified HomeBuyer
  • July 13, 2021
  • Dumfries, VA

From the earliest days, the local contractor (Joe) has exceeded all expectations. I wish all involved in the process were as good as Joe. Unfortunately, he stands alone in providing that high quality experience among the rest of the Beazer team. The 'customer service' part of this new home buying experience stands out as being sub-optimal and the opposite of customer focused. A shame.

Beazer Homes responded:
Thank you for sharing your feedback with us, Gaven. We're happy to hear your experience with Joe was a good one. We also apologize for any issues you may have experienced during the new home process. At Beazer, we pride ourselves on providing quality homes and relationships with our customer service team that are built to last. We are always here to help you should you ever have any concerns. You can reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. Welcome to the neighborhood! - Roland ...

Total Score 4

Everything

  • Lisa R.
  • Verified HomeBuyer
  • July 12, 2021
  • Kissimmee, FL

They make the process really easy and diligent.

Total Score 5

Beazer Homes - I Recommended 100% really good builder

  • Cesar G.
  • Verified HomeBuyer
  • July 12, 2021
  • Kissimmee, FL

I Recommended 100% really good builder

Total Score 5

Happy Home Owner

  • Daniel M.
  • Verified HomeBuyer
  • July 10, 2021
  • St Petersburg, FL

Ali, Marina and John made my home buying experience the absolute best. I love my new place!

Total Score 5

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