Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6415 homeowner reviews to learn why they are the right team to build your new home.
Beazer Homes
has 4.5 out of 5 stars in All Areas
6415 Reviews in All Areas
Customer Reviews
Beazer Homes - I can’t believe that they installed the wrong door knobs and
- Hans B.
- Verified HomeBuyer
- December 16, 2021
- Goodyear, AZ
I can’t believe that they installed the wrong door knobs and at the close of escrow forgot to reorder the correct ones ( lever in oil bronze ) and now say it won’t be until end of January
Beazer Homes responded:
Hans, thank you for providing your feedback. We would like to apologize for the mistake with the knobs and look forward to having them corrected for you shortly. If you ever have any questions or need assistance with your home warranty, please reach out to us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Beazer Homes - I wanted my next home and community to be a place of warmth and
- Candace V.
- Verified HomeBuyer
- December 14, 2021
- Noblesville, IN
I wanted my next home and community to be a place of warmth and beauty . I love the fact that the team at Millers Walk make you feel like they are looking out for you and giving you the best time and quality possible .
Beazer Homes responded:
It makes us so happy that we could make your dream a reality, Candace. The Beazer team at Miller Walk will be delighted to know how much you appreciate them for being by your side on the amazing journey to homeownership. We put customers first in everything we do, with a focus on quality every step of the way. From all of us at Beazer, we wish you the best in your new community. - Joanna ...
Total Score 4
Great Team - Slightly Bad Expectation Management
- Stephane F.
- Verified HomeBuyer
- December 14, 2021
- Carrollton, TX
Great experience with the team and cannot complain about their service. Time Expectation though was the hard part. It made it word because of COVID as the closing got delayed multiple times which affected my plans heavily. Aside from that, Will for sure purchase from Beazer again in the future.
Beazer Homes responded:
Stephane, we are thrilled that you had a great experience with the team at Villas at Prestwood. Beazer prides itself on providing outstanding service, even through unpredictable times. Your patience through any changes along the journey is greatly appreciated. We are here and already excited to build another home with you whenever you are ready to do it all again. From all of us at Beazer, congratulations! - Joanna ...
Total Score 4
Beazer Homes - I bought a home with Beazer homes in Jan 2021.
- sairam d.
- Verified HomeBuyer
- December 07, 2021
- Orlando, FL
I bought a home with Beazer homes in Jan 2021. I got it in October. The process was smooth and straightforward. Sales agent was very helpful along with the builder during the construction process. Overall I am happy I went with Beazer homes. I am taking a star off because of some cosmetic imperfections (waiting on them to paint the outer wall) which were not addressed. I believe they will be taking care of them before the one year warranty expires. Also I would recommend another type of grass in the backyard instead of Bahia. Even the ground is not level and the place is unusable.
Beazer Homes responded:
We love to hear that your home-building experience went smoothly, Megha. Customer satisfaction and quality construction are intrinsic parts of our culture at Beazer Homes. We are continuously striving to improve and will be sending your recommendation about the grass to our management team. At your convenience, our New Home Contact Center is available at (888) 623-2937 or nhcc@beazer.com to assist you with any questions or warranty items. We are grateful that you chose Beazer to build your beautiful new home at Moss Park Preserve and wish you all the best. - Joanna ...
Total Score 4
STYLE OF HOMES - MODERN AMENITIES
- Anonymous
- Verified HomeBuyer
- December 07, 2021
- Marietta, GA
I love the design of my new home. Upon moving in, I've had to submit several repair requests due to things not being completed properly before I moved in. I'm thankful for the 1-year warranty service that Beazer offers so that I can get things repaired in a timely manner.
Beazer Homes responded:
We are thrilled to hear you love your new home design. Beazer Choice Plans allow our homeowners to personalize their main living spaces, making it a perfect fit. Our team looks forward to finishing up your items that still need our attention. Please know that we are always here to help and can be reached at nhcc@beazer.com or by calling (888) 623-2937. Thank you for choosing Beazer Homes. - Daniela ...
Total Score 4
Beazer Homes - The whole team was instrumental in making this home buying experience
- Terrance B.
- Verified HomeBuyer
- November 25, 2021
- Anna, TX
The whole team was instrumental in making this home buying experience as stress free as possible for my family. The build quality is exceptional as well. Highly recommend Beazer Homes :-)
Total Score 4
Excellent Customer service
- Reina C.
- Verified HomeBuyer
- November 23, 2021
- Prairie Ridge, TX
Office personnel were so great. The communication was excellent. If they were busy they return my call right away. I love my house. What make me unhappy was the problems they had to fix after I moved in. My questions is Why the builder do not check the jobs done once the contractor finish it? Why does it have to wait until the owner see it? There were small details that should have been fixed right after they done, because they were noticeable. I missed work time to come home to keep the appointment with the repair personnel.
Beazer Homes responded:
Reina, Beazer deeply cares about providing quality work and service to our homeowners, even after you open the door to your new home. We are happy to hear that the office personnel at Prairie Ridge were helpful, but the support continues after closing as well. We will be sharing your feedback with the management team as we are constantly striving to achieve great homeowner satisfaction and to ensure your dream home stays that way. Please reach out to the New Home Contact Center at (888) 623-2937 or nhcc@beazer.com at a time that is convenient for you so that we can help with your concerns. Our team will be happy to assist. - Joanna ...
Total Score 4
Beazer Homes - Very good experience with some bumps on the way.
- Bobby T.
- Verified HomeBuyer
- November 23, 2021
- Tomball, TX
Very good experience with some bumps on the way. I will say all items where addressed to our satisfaction. Our builder was exceptional addressing our concerns and always responding in a timely manner. At times he went out of his to make our house a home.
Beazer Homes responded:
Thank you for sharing this with us, Bobby. While we hope that every home we build is perfect, we know that there may be some things that will need work along the way. We appreciate that you allowed us to make things right for you, and we will be sure to pass along your kind words to your building team. Remember, if you ever have any questions, you can reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We hope you are getting settled in nicely. Welcome home! - Roland ...
Total Score 4
Beazer Homes - The home representative was truly invested in making the the
- Governor H.
- Verified HomeBuyer
- November 23, 2021
- Humble, TX
The home representative was truly invested in making the the home buying experience painless and rewarding. The project manager on site was very responsive in solving any issues that unrisen. Design staff was awesome!
Total Score 4
Smooth
- Chad B.
- Verified HomeBuyer
- November 18, 2021
- Celina, TX
We had a smooth house buying process. Our contractor was responsive, professional and worked hard to make things right.
Total Score 4
Water Leak and small touch-ups / fixes
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Morrisville, NC
We’ve had a water leak issue and disappointing that a nee home had given us problems. In addition, it has been almost 2 weeks and we are waiting for replacement flooring etc to arrive. We also had several small fixes and the management office has promised to fix these when they fix the flooring and drywall. I agree that the office has been customer friendly, but I feel let down by the quality of work.
Beazer Homes responded:
We are disappointed to hear that you had to experience this and apologize for the material delays that have followed. Our team will continue to work on getting things back in order for you' We hope to have you settled and enjoying your home again soon. Please know that we are here to help and can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 4
Frank was great!
- Cherish S.
- Verified HomeBuyer
- November 16, 2021
- Crandall, TX
Wasn’t informed about some of the outages like my shutter color it was changed and I didn’t even get to agree to the color!
Beazer Homes responded:
Cherish, Beazer prides itself on communication and keeping our homeowners in the loop every step of the way. We are sorry to hear about your experience and would like to help. Please contact the New Home Contact Center at (888) 623-2937, by email at nhcc@beazer.com, or through our portal at www.beazer.com/warranty. Our customer care team is here for you and looks forward to your call. - Joanna ...
Total Score 4
Beazer Homes - My address does not show up anywhere, it’s non-existent.
- Victor J.
- Verified HomeBuyer
- November 16, 2021
- Woodstock, GA
My address does not show up anywhere, it’s non-existent.
Beazer Homes responded:
Thank you for bringing this to our attention, Victor. We'd be happy to look into this for you. Our New Home Contact Center can be reached at (888) 623-2937 or nhcc@beazer.com. We look forward to hearing from you. - Joanna 
Total Score 4
Made a right chiuce
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Cypress, TX
It was great experience as a first time hime buyer. Each and every stage my sales counselor Amore educated us to understand the whole proceeds. We are very thankful to her. Also our Builder Joel Fox made our final walkthrough and addresses all the queries with in no time. We are very thankful to him as well. Finally I can proudly say, we are part of Beazer Family.
Beazer Homes responded:
Thank you for this amazing review. We make it a priority to go above and beyond for our homeowners. This means taking the time to explain the building process and provide updates along the way. We will be sure to pass along your kind words to Joel and his team. Remember, should you ever have any questions or concerns for us, our New Home Contact Center can be reached at (888) 623-2937 or via our online portal at www.beazer.com/warranty. Congratulations on your new home and welcome to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - Starting off, the guys in the sales office (Russell and Jim)
- Ryan S.
- Verified HomeBuyer
- November 09, 2021
- Las Vegas, NV
Starting off, the guys in the sales office (Russell and Jim) were and still are great. I cant say enough about them. On to the house, I feel for Javier. He's been great, returning calls/texts, answering questions and making sure problems are solved. That being said, I feel like Javier is being handcuffed by those he has to depend on (painter, plumber, etc.). It's frustrating (NOT BY JAVIER) that the plumbers or whoever are required to fix problems are only available during regular business hours. We just moved to the Las Vegas area and work regular hours. So when someone is needed to ...
Beazer Homes responded:
Thank you so much for your feedback, Ryan. We try to ensure that our vendors offer ample time slots convenient for both them and our homeowners within business hours, and sorry to hear this has not been ideal for you. However, we are glad to see that Javier, Russell, and Jim took great care of you throughout your new home experience. Please know that we have shared your feedback with our team. Should you ever have any questions, please be sure to reach out to our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Roland ...
Total Score 4
Beazer Homes - Would recommend better communication between the sales person
- John B.
- Verified HomeBuyer
- November 04, 2021
- Millville, DE
Would recommend better communication between the sales person and the buyer during the process. It seems like in most cases we had to reach out instead of Beazer contacting us. The Project Manager on site was very helpful and communicated almost regularly, at least weekly.
Beazer Homes responded:
Thank you so much for your feedback, John. Without homeowners like you who are willing to let us know about their experience and concerns, we would not be able to grow as a company. We will be sure to pass this along to the appropriate parties. Should you ever have any questions for us, please feel free to reach our New Home Contact Center at (888) 623-2937 or via email at nhcc@beazer.com. Welcome to the Beazer team! - Roland ...
Total Score 4
Overall positive experience
- John T.
- Verified HomeBuyer
- November 03, 2021
- Millville, DE
Many buyers experienced long delays in completing their homes, but a lot of that was outside of the control of Beazer. They really seems to care, and they put together a good home buying program with friendly people handling the user experience. I would have given five stars had it not been for the part of the process that Beazer could control - it seemed they sold more properties that they can handle, with the number of builders they had. But once they fixed some issues and got moving, the process was very good. I'd recommend purchasing a Beazer home.
Beazer Homes responded:
John, we're glad to see your overall experience with your new home has been a positive one. While we try to navigate these trying times with delays outside of our control, we truly appreciate homeowners, like yourself, who allow us to make things right for them and provide a quality experience. On behalf of everyone at Dove Landing, we want to welcome you to the neighborhood! - Roland ...
Total Score 4
Beazer Homes - Overall great experience and the Beazer team is very Professional
- Raheem W.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
Overall great experience and the Beazer team is very Professional
Total Score 4
Great floor plan
- Janak V.
- Verified HomeBuyer
- November 02, 2021
- Columbus, IN
Overall good experience during construction. Helpful Weekly updates. Little slower during last month of construction and follow up for on time closing. Quality construction and materials.
Total Score 4
The customer service of my Beazer community rep, Home builder, and design center rep
- Gregory C.
- Verified HomeBuyer
- November 02, 2021
- Austell, GA
I felt supported throughout the process and my family is proud to be apart of the crew.
Beazer Homes responded:
This makes us incredibly happy, Gregory. We believe that making the buying process easy is of the utmost importance and part of that means being there for our homeowners every step of the way. We are proud to know that our team was able to support you throughout this journey. Our New Home Contact Center is always here to rely on whenever you have questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. On behalf of everyone at Beazer, welcome to the neighborhood! - Roland ...
Total Score 4
Customer Service
- Sean A.
- Verified HomeBuyer
- October 26, 2021
- Charleston, SC
Despite a delayed close, they communicated wonderfully and made sure things got done correctly. Answering all questions and helping us every step of the way.
Beazer Homes responded:
Thank you for sharing your experience with us, Sean. There is a long list of items when building a new home, and communication is at the top of our list. It is a pillar of our home-building process, and the Marshes team will be thrilled to hear they delivered that when we share your review with them. We hope you make many wonderful memories in your new home and are thrilled to welcome you to the neighborhood! - Joanna ...
Total Score 4
Beazer Homes - As a first time buyer, the overall experience was good.
- DIGVIJAY S.
- Verified HomeBuyer
- October 26, 2021
- Morrisville, NC
As a first time buyer, the overall experience was good. Builders were prompt in responding to questions. As per my opinion below are the pros and cons: Pros - 1. Good and thoughtful design. 2. Good Location. Cons: 1. Design could have been better. Specially with 2nd floor guest bathroom. 2. Cleaning process needs improvement. 3. High price.
Beazer Homes responded:
Thank you for sharing your experience with us, Digvijay. We're happy to hear that our Hampton Place community is a great location for you and that our builders were there every step of the way. At Beazer, we are always improving our processes and the options offered to our homeowners. Your feedback is what makes us better, and we appreciate you letting us know what would have made your experience a little brighter. Please know that if you have any questions about your home, we can be reached anytime at nhcc@beazer.com or (888) 623-2937. - Joanna ...
Total Score 4
Beazer Homes - I still have dead plants against my garage which i asked for
- James R.
- Verified HomeBuyer
- October 26, 2021
- Palmdale, CA
I still have dead plants against my garage which i asked for replacement every month in three month i been in the house
Beazer Homes responded:
Thank you for providing your feedback, James. We pride ourselves on being there for our homeowners every step of the way and would like to help resolve your concerns. Please reach out to our New Home Contact Center so that we can get the process started. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. - Joanna ...
Total Score 4
Upgrades provided for any inconveniences
- Anonymous
- Verified HomeBuyer
- October 24, 2021
- Charleston, SC
We had a rocky start with Beazer as the communication was not always there, but they went the extra mile to make us happy as a customer. They communicate weekly, and do follow up well, however, sometimes you have to push to the point where you are doing it yourself in a way. I feel the quality of the home is great and they do have beautiful amenities and layouts available. The neighborhood has come a long way, and has great views. Just wish the move in was on time as it got delayed multiple times causing us personal struggles to move and get acclimated.
Beazer Homes responded:
Thank you for sharing your experience with us. We're delighted to hear your overall experience with Beazer was a good one. We welcome all forms of feedback and want to assure you that we will be passing this along to help both future and current homeowners. We're excited for you to start making memories in your new home. Remember, our New Home Contact Center can be reached at (888) 623-2937 or nhcc@beazer.com and is always available to assist. - Roland ...
Total Score 4
Great communications, not so great on the details
- Michael D.
- Verified HomeBuyer
- October 18, 2021
- Millville, DE
We were very pleased with the regular communications provided by the Beazer team - especially the weekly photos and status of the build, even during slow times when very little was changing or they were waiting for inspections, supplies, etc. The team was also very responsive whenever we had questions about status, what was next, etc. We were also pleased with the closing process. Two negative comments: whomever laid the laminate floor did a good job with fit, but TERRIBLE in selection/lay of pieces! In multiple, very visible places, the exact same pattern/piece was placed adjacent to another ...
Beazer Homes responded:
Thank you so much for sharing your feedback with us, Michael. We are thrilled to see you had an open line of communication from your team during the building process. We pride ourselves on providing a quality experience from start to finish. We would love to take a look into your flooring concerns. Please feel free to reach out to our New Home Contact Center at a time that is convenient for you. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We appreciate you taking the time to advise us about your experience and thank you in advance for allowing us to assist in any way we can. Welcome to the Beazer family! - Roland ...
Total Score 4
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