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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 6696 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lack of Attention
- Anonymous
- Verified HomeBuyer
- April 25, 2024
- Surfside Beach, SC
Wonderful floorplan and overall, a good experience. However, there was a lack of attention to detail throughout the building process. We selected the option for a solid wall enclosure for the master shower. It was prepped for a glass one. We noted this on photos that were sent to us. We told construction folks and they corrected it. We also selected the hand-held shower wand. That was overlooked as well and had to be corrected. The living room floor electric outlet was not placed where we had specified and had to be corrected. Exterior gas bib was not where we specified and had to be ...
Beazer Homes responded:
Thank you for your feedback. We’re glad that the overall service with our team has been exceptional. However, we are sorry to hear you experienced some dissatisfaction during your home building process. We pride ourselves on our exceptional customer service. If we can help further with any concerns, we encourage you to reach out to our New Home Contact Center at (888) 623-2937. - Taryn ...
Total Score 4
Great building design, energy efficient and excellent build.
- Eseroghene I.
- Verified HomeBuyer
- April 25, 2024
- Katy, TX
Great building design, energy efficient and excellent build.
Beazer Homes responded:
Thank you, Eseroghene. We are proud to build energy-efficient homes and take pride in providing a happy homebuilding experience. If you should have any questions, our New Home Contact Center can be reached at (888) 623-2937. From all of us at Beazer, congratulations, and welcome to Sunterra! – Taryn ...
Total Score 4
Cambridge purchase
- Anonymous
- Verified HomeBuyer
- April 23, 2024
- Henderson, NV
Customer service is really great! From the realtor Harriett who greeted me when I first walked in and established a relationship with me through the approval process all the way to Greg in maintenance. I’ve had some issues within my home after closing which seems to be typical for brand new construction. As we’ve been working through minor fixes, the team seems to be really on top of everything and they’re committed to ensuring I have a positive experience as a first time buyer! Thank you!
Beazer Homes responded:
It's fantastic to hear that you had a positive experience with the entire team at Jasper Point. Our team is committed to being with you every step of the way, resolving items that come up during the construction of your home and throughout your new home's warranty. We look forward to seeing you around the neighborhood and want to thank you for choosing Beazer! - Daniela ...
Total Score 4
Good
- Sai Mahanth K.
- Verified HomeBuyer
- April 17, 2024
- Decatur, GA
Happy with my new home
Total Score 4
Things You’re Not Told
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Goodyear, AZ
If you’re moving to AZ and have never lived there, please know you will need features like a water softener system, reverse osmosis, lights in all bedrooms, and a design center agent who emphasizes these things. The bugs and birds are a nuisance! The builder could have included some upgrades as standard, like lights in all bedrooms and painted exterior concrete walls. Overall though, the home buying experience was good but could have been better.
Total Score 4
Corbin was great; Met Josh & Chris once...no real input.
- Anonymous
- Verified HomeBuyer
- April 03, 2024
- Cypress, TX
Audra is the true standout as she worked with me for months to get things moving in the right direction and eventually to closing. She interfaced with all parties on both sides of the deal determined not only to be a great Beazer rep, but also had my interests in mind as well.
Total Score 4
Builders crew great sales communication so so
- Paul W.
- Verified HomeBuyer
- March 26, 2024
- San Antonio, TX
Alex was wonderful through the process things were missed in the sales process then the salesmen was no longer with the company so things never got corrected and I had no point of contact until it was too late to fix things overall though very happy
Total Score 4
N/A
- Victor M.
- Verified HomeBuyer
- March 11, 2024
- Katy, TX
The sales person left soon after we signed the purchase contract and we did not receive the weekly updates we were supposed to receive.
Total Score 4
Excellent experience, well planned process, great people
- William T.
- Verified HomeBuyer
- March 07, 2024
- Mount Juliet, TN
We had a great experience. This was our first time buying a new build and it was very pleasant. Cindy, Cynthia, and Ryan were all great to work with, keeping us regularly informed of progress. The required buyer walkthroughs and open access during the build made us fell good about seeing the progress, even though we were out of state. We are very happy with the quality and with the buying process. I would recommend friends consider a Beazer development.
Total Score 4
Kent was great to work with
- Kathryn S.
- Verified HomeBuyer
- February 20, 2024
- Wildomar, CA
This was our first experience with buying a new build and Kent help make everything easy to understand and guided us through every step in the process. He was always willing to answer questions and truly made the stressful part of home buying easier.
Total Score 4
Smooth
- Anonymous
- Verified HomeBuyer
- February 13, 2024
- Henderson, NV
It was fast and all the staff were friendly.
Total Score 4
Can’t get things fixed
- Jennifer W.
- Verified HomeBuyer
- February 13, 2024
- Sterling, VA
Not happy at all at this point. No one will call me back to get the things taken care of that were missing, broken, ruined by painters tape etc…
Beazer Homes responded:
Jennifer, we're sorry to hear that your experience has not been ideal. We encourage you to reach our New Home Contact Center at (888) 623-2937 so that we can be of assistance. We look forward to hearing from you. - Roland
Total Score 4
My best highlight
- Elizabeth R.
- Verified HomeBuyer
- February 06, 2024
- Summerville, SC
All in all my experience has been ok...slow at the beginning and rocky at the end. Best highlight of my experience was the walk through near the end, seeing the completed work was great. Also, I absolutely love that Beazer provides 2 options for the layout of each floor plan. The sales agent and builder did a good job in responding to my questions via email/phone call in a timely manner. My home was built within the suggested time frame - even more exciting!
Beazer Homes responded:
Elizabeth, we are delighted to hear that you have established a great partnership with your team at Jasmine Point at Lakes of Cane. We take pride in our construction process and are committed to delivering Surprising Performance in every Beazer home. If you require any further assistance, please do not hesitate to reach out to our New Home Contact Center at (888) 623-2937. Thank you for choosing us to build your future and welcome to the neighborhood! - Jordyn ...
Total Score 4
Pretty good
- Susan S.
- Verified HomeBuyer
- February 06, 2024
- San Antonio, TX
Beazed worked with us on time lines we needed, sent weekly updates of the progress. Were accommodating when we wanted to view the property. My only issue is they passed our timeline past what was agreed and even with construction issues, we were completely behind. Leave an extra 2 months past “estimated completion” before getting excited.
Total Score 4
Kept me informed and very helpful.
- Julie S.
- Verified HomeBuyer
- January 31, 2024
- Allen, TX
Everyone I worked with were knowledgeable and helpful.
Beazer Homes responded:
Julie, we are thrilled to hear that you had a great experience partnering with Gatherings at Twin Creeks, and that they proved to be a valuable resource for you. We wish you nothing but the best. Welcome home! - Jordyn
Total Score 4
Recent Beazer experience
- Maria C.
- Verified HomeBuyer
- January 23, 2024
- Summerville, SC
Our home buying experience was detailed oriented from beginning to end. The sales team was very knowledgeable about the floor plans, house details and lots. The weekly construction updates were extremely helpful so as to plan our move from PA to SC. The Design Center had enough choices to ensure a beautiful home. Our Sales person and Head Construction crewman were very responsive to our questions and concerns.
Beazer Homes responded:
Maria, we are absolutely delighted to hear your fantastic news. At Beazer Homes, we are committed to providing top-quality construction and excellent customer care throughout the entire home-building process. We are thrilled that your team's open communication and extensive knowledge at Jasmine Point at Lakes of Cane added great value to your Beazer experience. Thank you for choosing Beazer Homes to build your future, and welcome home! - Jordyn ...
Total Score 4
Very good experience with our new home
- Deepika Angelene J.
- Verified HomeBuyer
- January 18, 2024
- Cary, NC
Beazer Homes have been very helpful providing us a step by step guidance on the timelines of when our new home would be available to us. Every week they sent photos of the growth of our home! They have been very helpful and respond to requests and the construction manager continually followed up with us amidst construction of so many houses in the community! They addressed all the issues/concerns before closing and also gave us window period after move in to address any issues with our home. I would recommend them!
Total Score 4
Buying
- Thai P.
- Verified HomeBuyer
- January 16, 2024
- Riverside, CA
Love seeing different designs Beazer offer and Beazer Team Keedron is very informative with our buying process.
Beazer Homes responded:
We are thrilled that our expert team of representatives at Hillcrest kept you in the loop, and we're so glad you found a home with us. Thank you for choosing Beazer! – Crew
Total Score 4
Bryan was very good at explaining everything. There were many complicated items.
- Ben A.
- Verified HomeBuyer
- January 16, 2024
- Hermitage, TN
Bryan definitely needs to be the one that meets, greets and explains all. He is super at covering all details.
Total Score 4
Beazer Home
- Martin R.
- Verified HomeBuyer
- January 10, 2024
- Universal City, TX
Once Reuben and John came on board the home purchasing and the follow ups were Great! Thank you. We love our home!
Beazer Homes responded:
Martin, we love to hear that you love your Beazer home! Reuben and John at Cibolo Crossing will be delighted to know that you felt supported during your homebuilding journey and you're settling in happily. From all of us at Beazer, congratulations and welcome home. - Joanna
Total Score 4
So far pretty good - haven't fully moved in yet
- Michael G.
- Verified HomeBuyer
- January 09, 2024
- Riverside, CA
Reasonably responsive to issues found.
Total Score 4
Very smooth and easy process
- Jakyra A.
- Verified HomeBuyer
- December 26, 2023
- Summerville, SC
The purchase of our home was a very smooth process from start to end. Our Contractor Dan and new home counselor Kelly were great with communicating and keeping us updated also answering all questions we had! We are pretty satisfied with our home, there are a few things like our HVAC that had to be checked out, also our irrigation system. Also the paint job throughout our home was not the best. Other than that we love it!
Beazer Homes responded:
Jakyra, we're pleased you had a smooth and enjoyable experience with us at Jasmine Point. Our Sales, Construction and Customer Care community team is happy to have you as part of the Beazer family, and we appreciate your feedback. Each one of us is dedicated to making sure you have a great experience with Beazer Homes, so if you have any questions or concerns while settling into your new home, please reach out to our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com, and our customer care team will be glad to assist you. Thank you for choosing Beazer! - Joanna ...
Total Score 4
Very pleased for the most part.
- GERALD F.
- Verified HomeBuyer
- December 20, 2023
- Westfield, IN
We built and picked out our extras which was great, and the superintendents and sales manager were excellent at reporting weekly progress + we lived close enough to watch construction regularly. However, we were not informed that we would have to purchase a refrigerator until the week before closing, which was a hefty out of pocket and did not have one in time to move thus having to throw away food. The private HOA used by Beazer also took out extra money at closing beyond the yearly HOA fees that was not explained and basically a non-explained assessment. Other than those two items, it was ...
Total Score 4
Very good
- Keith and Noel Job Family T.
- Verified HomeBuyer
- December 15, 2023
- Hickory Creek, TX
Carson and Steve were great to work with. Great help from design team and selection of final trim choices. Dining room chandelier was low quality. Flooring, bath and kitchen upgrades did not allow much credit for base units being replaced.
Beazer Homes responded:
Keith and Noel, we are thrilled to hear about your fantastic partnership with Carson and Steve. At Sycamore Cove, we are committed to delivering exceptional customer care throughout the homebuilding process. We wish you a wonderful holiday season and hope that you create many unforgettable memories in your new home. Congratulations! - Jordyn ...
Total Score 4
Well informed first time home buying process
- Reed B.
- Verified HomeBuyer
- December 11, 2023
- Nashville, TN
Beazer did a great job at keeping me informed through my first home buying experience with weekly updates and a detailed walk through prior to closing! Brandon and team have continued to check in even after closing and made sure I didn’t need anything.
Total Score 4
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