Beazer Homes Reviews

I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)

Don't close until you are 100% satisfied with the home and construction/finish quality. I will likely do some repainting once we get settled in to hide some of the "patches" in the walls and ceilings.

From the beginning of the process, we had a much different experience with Beazer than we had with previous builders. They did what they said they would do when they said they would do it. It was an easy, seamless process. Chris and Jeff communicated with us throughout the building and buying process, and we were thrilled. Prior to closing, we met with someone from Beazer’s customer service, and were impressed with her (I can’t remember her name). Then we closed, and were turned over to Phil. We made our first call to customer service a week or two in for multiple issues, one of which was our air conditioning did not work. Phil contacted us relatively quickly to review the issues we were having. We discovered that there was a bad part in the A/C unit, and the finger pointing began. The contractor said this issue was known, Beazer said they were never aware, and to top it off, someone kept sending the wrong part. Three times. When the correct part finally came, it was discovered during the repair that the siding contractor had punctured a line and there was a leak that had to be fixed. Fixing it required cutting out drywall, so that meant the drywall contractor and painter would need to be scheduled. In speaking with Phil, he advised that WE had to call Beazer to submit another warranty claim for the repair caused by the warranty work that was being done. I was irritated by this - why should I spend my time on this? It was work that had to be done because of the repair work for the warranty item I already submitted. I called Beazer, and was informed that Phil was incorrect - HE could call and add the drywall/paint to our warranty request. When I advised Phil of this, he became very defensive, and copped an “it’s not my job” attitude. This completely turned me off, and I informed my husband that he would need to deal with Phil from then on, because I was done with him. It took over a month to get those initial warranty items fixed, HOURS on the phone, NUMEROUS days of having to sit and wait for contractors who often did not show up or call to let us know they weren’t coming. It was D. R. Horton all over again. Not at all what we were expecting based on our buying/building experience. ... More

I had a fairly nice experience purchasing the home. Everyone was friendly. The reason more stars were not given is because I don't believe the sales office and construction manager communicates very well. Things could have gone smoother. Craftsmanship is construction speed build, hope that explains it. :-P Information after purchase is not completely provided and not so easy to find. The home itself is well built and I am extremely happy with my purchase.

Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.

Once taking ownership And you have to deal with the so call hoa That where problems begin So far they have been horrible

important to keep an eye on the building process although the builder did not like that, considered that a distraction. did not like me tracking him down if I had a concern.

It’s ok , not too great

The purchase process was fantastic.  The sales people were very helpful and knowledgeable. But less than 2 weeks after we got the keys there was water intrusion in the Master Bedroom.  The repairs including mold removal took over 2 weeks done by about 20 people.  This caused delays and massive interuptions to our moving-in plans. Plus there's the nagging fear that there are other damages hiding between the walls.

Multiple pieces of work were completed much after I moved in. During the building process i noticed that many of the studs were cracked all through and the earlier builder (first of 3) told me those would be replaced. I was later told that the cracked studs do not impact the main structure...my question was why put damaged studs, no replacements done. Some of the doors are not aligned correctly, this is quality control The painting job wasn't good, 2 months after moving in i am still noticing color differences. This may be minor to the management, but is poor quality to the end user. If such was the "attention to detail", then i wonder what else is quality challenged and is not visible to me? ... More

During the process of construction I visited the house a couple of times and some of the materials used for the framing were in bad shape and were not replaced. The different contractors do not respect other people's job and cause some damages to the work already done, paint job is bad and they installed my bath tub with a lot of dirt underneath and when I informed the inspector about it he stated it was to support the tub, but I have never seen anything like that in my previous new homes and nothing was done about it. The floors on the second floor are not leveled and when I installed laminate flooring I needed to pay extra to get it corrected. The pavers in the driveway are spilled with, paint and debris from construction plus grease possibly from the cars of the workers parked on it, the inspector stated he will have them clean for me on the day of closing and he never send anyone to take care of it, the garage floor is all cracked. They only accept calls under warranty issues for functional repairs only. ... More

To someone just driving by or visiting the area for their child/grandchild’s tennis/soccer match, the Gatherings would appear as a really nice place to live, and don’t get me wrong, it is a nice place to live. However, as the old saying goes, don’t judge a book by its cover, this can, to a certain degree, be applied here. The value of your purchase here might be lower than you’d think and expect. There seems to be a lot of shoddy or cheap work that’s been done (in our unit anyway) which, in some other “new” dwellings might be acceptable, but for what we agreed to pay here, that should not even be an issue. Yes, it is Lake Nona and everything is pricey, and we wanted to settle in a safe neighborhood that’s convenient to almost everything, but one would expect quality from a well known builder like BEAZER. Shoddy workmanship aside, dealing with a Property Manager that would rather shift blame or go the “quick fix” route or just completely brush it off, rather than address a complaint or concern, has been frustrating, Something we don’t need added to the stress of the adjustment of moving from a freestanding home to a condo in the midst of a pandemic. And added to that, this pandemic has caused a large percentage of the senior residents in a panic, resulting in a somewhat more stressful environment. As residents of a 55+ community, we have “expectations”, although modified due to the current circumstances, and there will be issues that would be challenging to take care of but we do not appreciate condescending or patronizing responses when voicing our concerns. I am pretty sure most, if not all, residents here are all professionals and would appreciate to be dealt with professionally as well. Anyway, doing your homework is always a sound advice, but digging deeper before making such a lifestyle change or even picking a builder is probably more prudent. ... More

Should have been told upfront that garages were too small to be able to fully open a car door once parked inside. No garage should be built that narrow.

I love our house now but the only reason that I would have rate it perfect or great is they should have been more open on "what the homeowners want" . I hate to hear from a builder "Oh sorry we can not do that!" . Some features was not offered to us, which I like to have and it was informed to us that we could, like "vaulted ceiling". Simple features they can't add like pot filler which I like to have and central vacuum. Placements of additional cable/power wires for your TV should have been on the deciion making before dry walling so you really know where to place it and not before your house is being build. ... More

I'm disappointed that no one at Beazer will fix the items that were wrong with the house when we purchased it. The fixes are very small, and Beazer promised to do so, but months later they still haven't done so.

The model homes were great. I wish the same attention to detail was paid in the building of my home. I have found so many issues that I had to create a list and my NEW home has more patches and band aids than the one I sold before buying. The material is great, the workmanship is poor. The work done on the 10 day walkthrough which is meant to fix items missed previously was very poorly done and much left incomplete or not addressed at all.

So far the house seems to be built well, minor blemishes from paint and caulking but the structure has been good and we haven’t had any major problems. We have had an electrical outlet repaired and the warranty was extremely fast and responsive. The only complaint is the property management company Beazer chose has been a joke to work with. Landscaping is never kept up. It’s like they do the front (sometimes) and the back is never completed. Kevon is the worst at responding. This has been the experience for the entire neighborhood. Also, fees already went up!!! We haven’t even been here 6 months. would rate it 5 stars if they made changes to the HOA they selected for the property. ... More

The quality of the home was amazing. We really enjoyed the communciation from Robert and Don. They worked with us during a difficult closing process, and we would reccomend anyone to work with them. I would advise that you request anyone but Elizabeth to work with. She was extremely rude. No one has reached out to us regarding that part of the experience.

We had some problems with the construction. At the end of the time of the construction, some things of the house were not completed. Also, after we moved, we had some things that doesn’t work really well.

Everything about the property was fine. However I was promised a $5000 credit if I used one of their choice mortgage companies. I did use one but got zero credit for it at closing. Also, within two weeks after moving in I had ants in my condo. i complained to Beazer and they told me that "This is on you." I had to call a pest control company to treat the condo which cost me $138.

Our closing date was moved twice. Make sure builder fix all the issues including minor one before closing else you will be just keep sending email reminders and there will not be any response.

We needed minor items fixed and had some simple questions after 2 days of moving in. We called the person who conducted the Home Orientation and he had left the company. We called our selling agent and never received a call back. Come to find out they had all left or been moved to another location. I had to go to the leasing office to get an answer to my issue. Simply seemed unprofessional that no one returned our calls and I had to go to the office to resolve it myself. Hope this isn't the norm.

The ladies in the front were always helpful and knowledgeable and made the home buying process easy. As far as the build of the house, it was rushed and very sloppy. We were not able to close on time and during our walkthrough we noticed a ton of things they needed to fix but they were not able to fix them before moving in. After moving into the house and living here for 2 months we are still waiting for them to fix everything that was subpar and now we are being inconvenienced. We are still unsure of when things will get fixed such as broken baseboards, hollow tiles, dirty/broken doors, nails left in the foundation, grout discoloration, hollow tiled shower, places where grout has holes, crack in our front door frame, and a garage door that doesn’t work properly. These are all things that were brought to their attention that beazer could’ve fixed and taken care of during the build process and before closing. ... More

We purchased a 55+ home and it had a lot of smart appliances. Not the best for old people. Also communicate throughout the purchase was chaotic.

The style of the model was great however the detail work could be improved as can the follow up and fixing of the issues