Beazer Homes Reviews

Overall, I'm happy with place. Of course there are problem that arise, but they are really quick to fix or repair items. The staff is good and really professional Harry and now Jackson have really helpful. Beazer has a really good track record in the industry and that was one of reason why we went them. Beazer's lender Thrive Morgage was the difference in our situation and they worked with us to the end. We feel really fortunate purchasing at Bayside and it will be a great community once everything is done.

The house is beautiful but some of the work that was done is unacceptable and rushed. I'm glad there is a good warranty or I would be very dissatisfied.

This is our 4th new construction home & although all of them had problems typical to new construction this Beazer home was truly a nightmare from beginning(lying sales girl who "forgot" to tell us the $10,000 rebate she promised was a no go) to the very end, when the Corporate Director of Construction was scrambling to get enough things fixed so we would close. I will say that the incredibly long problem list is, at least so far, mostly cosmetic in nature and fixable. However, there are some that are not fixable like the powder room toilet being so close to the wall a really heavy person won't be able to use it! Many of the problems are related to the upgrades we added, $150,000 worth more or less, which Beazer shouldn't offer if they can't handle proper installation of the product. In the end we did get a very beautiful home. Hopefully, after all the cosmetic issues are repaired, nothing structural will show up & we will sit in front of the gorgeous stone fireplace for years to come telling Beazer stories! My advice is that all the big builders are the same. If you can afford custom go for it. If not, pick a floorplan you love, like we did, visit the home during construction & inform your project manager of any problems you see ... More

Pavement at the entrance already has several cracks in it. My lawn front and especially the backyard is nothing but weed, little bit of grass infront Badly fitted back door. Might as well leave door open for big spiders and other pests. It’s at least 1/8 inch gaps between door and door frame. When we call, it’s always someone else’s area to address the issue The shower always leaves poddle of water on the bathroom floor, every time. I was happy and would have given at least a 4 star, until I actually moved into the home

We had a great experience overall, but our new home counselor wasn't personable and rarely checked in with us. If we didn't call or text him for updates/reminders, then I don't think we'd ever hear from him.

My purchase experience was good overall. The home advisor was thorough in answering my questions throughout the initial process. I greatly appreciated the weekly communication from the builder; even during the weeks where nothing was happening due to supply chain issues. Their constant communication and quick response time has allowed me some measure of comfort and security in knowing I chose a good builder to work with. Most of the issues have occurred during the final weeks of the build, "celebration walkthrough"/new home orientation, and post closing. I've been told that what I experienced was not normal for Beazer. Due to changes with staff and a rush to get the homes done after they were so heavily delayed, there were a number of things not properly handled before my final walk in the home. The home wasn't really cleaned for closing day. I was informed that they hired an outside service; they should get their money back - I spent a day cleaning the place top to bottom and hired another person to assist and we were picking up drywall, paint chips, wood, tile edges, and everything in between. The cleaning service did not do their job. Some of the cosmetic issues include paint on the wood floors and carpet. The painters took little to no regard for the quality of their work. I'll be picking away at the paint on the wood floors for months. The carpets are a lost cause. Grout between title was not leveled, unfinished, and have airholes. Uneven tiling. Things of that nature. More serious issues include the doors not being weather stripped and very uneven to allow for gaps to the outdoors. Holes in drywall and cracks around major features. Made worse that some of the crew did not take care being in the home and caused damage after closing. Things that I thought were resolved on the exceptions form, I'm finding several weeks later that they were not addressed. I'm concerned that this is going to result in damage to my home in the long term. Will likely have to hire an inspector again to review and pass on the findings to Beazer in hopes their new home warranty will resolve the problems. There are more issues. Thankfully things are fixable...for now. I worry that there may be other problems in the future. The amount of money I've spent after closing to fix all the issues the builders did not address, or have caused, was beyond what I had planned for. This is my big area of disappointment. I was expecting to walk into a nice, new, clean home. Maybe a little caulking touch up here and there. No big deal. I was not expecting to spend thousands and dig into savings. Would I work with Beazer again? Maybe. But I would be far more discerning during the process, and hire an independent inspector to monitor the work daily to ensure nothing is ignored again. ... More

Mr Merl is the BEST thing going with Beazer Homes. He has more than 20 years of experience and has a impeccable work ethic. I have stopped and asked him several questions and he seems to ALWAYS know the answer and or knows the person(s) to contact.

It was just shy of a year to get a modest home without upgrades. People have babies in less time. In addition there were other homes labeled as 'quick move-ins' that were started significantly after our home was started, but completed much quicker than ours. Needless to say, not happy! The build quality seems good so far, but time will tell. We did get a THIRD builder during the process and he has been very good and quite possibly the reason we are in our new home now.

The initial application process was great and I was kept up to date with the progress of the building. However, there were certain things I was not made aware of and which I was upset to find out later. I have spent over $12000 prior to and after moving in, to do certain upgrades that I would have liked to be given the option at the onset. I have had to install back splash tiles on the kitchen wall, long kitchen sink faucet, under cabinet rolling trash collector, hang additional lights, towel hangers in the bathroom, moving the wall sockets up to accommodate TVs to be hanged and installing a water filtration and softening system. The laundry room does not have any cabinet or sink and I am looking to get this done. It would have been easier to get these things done if the options were offered initially as part of the building project. ... More

I love my Beazer Home! It comes with a year warranty, so the little things that needed fixed, are being fixed as we speak. However, I was not offered window blinds in the beginning of the build! I'm the only house in my neighborhood and block that don't have blinds, it bothers me! I spoke with several people whom still have not resolved the issue for me, I still have not received a call back. Tomatoes! The home is absolutely gorgeous other than that!

Beazer Homes: The home builder where it’s own employees know better to not buy a Beazer Home.

We love our home but the building process lacked timely/detailed updates, timeline, and customer service. Mike M. (our designated salesperson) was not very helpful and lacked the customer experience during the process. However, Stephanie Hassell was very informative during the process especially since she was not our delegated sales rep. She went above and beyond just due to her kind nature and personality.

Beazer stole us from Taylor Morrison thanks to Thuan. Thuan was amazing from the beginning and even now that we have been in our Beazer home for 2 months. Jake on the other hand was not pleasant to work with. From making excuses, lying, no communication like the paperwork said, to not Mentioning even the hiccups in building. Also with issues that were addressed that were never fixed and now us having to put in work orders to get them done even when we asked about them before closing. This is why I gave 3 stars. I recommend family and friends to Beazer but not deal with Jake but to try and get someone else. ... More

The home is beautiful and the quality of the materials is good. But you need to stay on top of the small details towards the end of the build as they are moving very quickly through all these builds and no one pays attention to the little things like yourself. Also check the furnishings against the what you have selected. Items can be easily missed. Associates are friendly and helpful.

They are following through after close, but it was a long painful build process. The lack of ability to remove the original general contractor has put the entire community behind schedule and at poor quality. Six weeks post close, we still do not have a functioning faucet in a bathroom.

After moving in there has been issue after issue. Details. I recommend bringing your own “blue tape” at the walk through and “take your time” to catch ALL issues. Leave no corner. I’m still finding things that if not repaired will lead to huge expenses. I was told they would come back they didn’t. My cabinets don’t close all the way, stairs are not even, paint caked up in areas… my neighbors have shared similar issues. Where is the quality control? Stop throwing these homes together and start checking these things.

The house is great quality built with great materials. Beazer outsources all their work to local/regional trades so the quality is fantastic. The actual Beazer team is where we hit all the issues. The communication was awful throughout the building process, we often received false updates and our house was delayed 4 months. They are unwilling to push or try to pivot anything. They just say "This is the way it is now". Other family members of mine have used other builders during this same time and they all were completed on-time or early because beazers competitors made pivots.

This was our first home-building experience which made my husband and I extremely excited about the opportunity. Also, extremely nervous as we didn’t know what to expect. It was April of 2021 when we decided to sign up for this adventure. And what an adventure indeed. Everything was "hurry up decide" only to make us wait. This should have been our red flag and should have walked away. Unfortunately, because of the housing market, we didn’t have too many options. We were told on Saturday to hurry and decide by Monday if we wanted to buy the house, or we would have to pay a higher price for the house after Monday afternoon. We were told on Friday to decide on finishes for the house that day without looking at all the options/costs upfront. A final decision was needed by the next Tuesday. Again, not knowing all the options and costs. We were told that the house could be finished by November, but a more accurate date would be December, just to end up being finished by end of March. We were continuously told that new buyers are being told 18 months until closing now. As if that would ease our concerns. Our lease was up in December, and we couldn’t even give our landlord an exact amount of time for an extension. Thankfully they were very understanding and allowed us to extend until March 31st at which point, we were on pins and needles not knowing if closing would happen before that. We did have weekly phone meetings for updates most of which were this is delayed or that will happen this week for a couple of weeks. It was amazing to see how we were told of the drywall walkthrough meeting one day, but the actual meeting didn’t happen until 6 weeks later. Don’t get me wrong, the house is super beautiful – still needs a few items to be completed – very spacious and good quality. Unfortunately, we had more anxiety than enjoyment which is not what you want to experience your first time. If timeframe is not an issue for you, if you have your housing situation settled and no deadline to move out, I recommend Beazer home 100%. If that is not the case, make sure that you understand that a 3-to-4-month delay in the estimated closing time is going to occur. Covid surely didn’t help and the great resignation either. However, I’ve been told by other new build homeowners outside of Beazer that this is not the case for them. Not sure how accurate this info is. But of course, you will pay more, I’m sure. Good luck. We can finally say we are home, and we love it. ... More

The represenatives changed several times during the sales process and some were more helpful/knowledgeable about the Gatherings Community.

Sales team had no communication till the very end. And even that was had to get from them. Annabelle and Jessica both lied to us about paperwork that they failed to turn in. Got keys 4 days later than when we were supposed to. On the other hand the builders and the builders customer service were amazing! Richard really took care of us and continues to do so. He’s a man of his word and we really appreciate him! Any little issue he made sure to see it through to get fixed in a timely manner!

The buying process of working with Beazer was fine. No problems. The condition of the unit is another story. Had/have three doors with issues. One won't open without using brute strength, one won't close, and one can't be locked. Dishwasher supply line was not turned on. These are the functional issues. There are a number of cosmetic issues.

Sales team was great but once the money changed hands there has been very poor to response for making requested repairs!!

The Area Construction Manager, Jerry V, made the homebuying experience with Beazer a learning experience and a bearable experience.

Mary Is the positive thing that happened to us, construction is very slow with diluted quality

The buying process was good but the finishing and walk through was sub par. I believe they rushed to finish and it showed . The painting inside was horrible and even paint spots on the floor. Our builder did not follow up on our walk through concerns. For the price of these houses I expected a much better finished product.