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Beazer Homes Reviews
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What Homeowners Have to Say About Beazer Homes.
Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5919 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Disappointed at the way my repairs were handled.
- Jose J.
- Verified HomeBuyer
- June 17, 2020
- Surprise, AZ
lack of communication and things that were supposed to get fix, it hasn't being fix yet.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We apologize for the delays related to COVID 19 restrictions, and our Phoenix team has let us know they have been in touch to review this information with you again. If you have any questions please feel free to contact the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Started great but expected more
- Brendan M.
- Verified HomeBuyer
- June 17, 2020
- Alexandria, VA
The beginning of the process was fantastic. We worked closely with the sales team to choose a lot and then had a wonderful experience with the design center. We had constant updates on the progress of the build and were very well informed. All of our walk throughs were fantastic and all of our questions were addressed. After we closed, communication halted. To be fair, COVID-19 has put a strain on many businesses and social distancing makes things tough. We have been very disappointed in the lack of follow up from Beazer on the house and if we need any repairs. They were supposed to check in ...
Beazer Homes responded:
Thank you for your feedback. In discussing your concerns with our VA warranty team we were pleased to hear that your customer care representative has reached out to review your home's construction and warranty matters with you. We apologize for the delays you experienced and appreciate you giving our team the opportunity to address your concerns. Please know that we are here to help and should you have any concerns in the future, we can be reached at our New Home Contact Center at 888.623.2937 or ...
Total Score 3
So so
- Anonymous
- Verified HomeBuyer
- May 26, 2020
- Henderson, NV
Unwilling to addess design flaws
Beazer Homes responded:
Thank you for reaching out! Our New Home Contact Center is ready and willing to address any warranty concerns you may have. They can be reached at 888-623-2937 or via email at nhcc@beazer.com. Thank you again!
Total Score 3
Undecided.
- Heidi D.
- Verified HomeBuyer
- May 26, 2020
- Mableton, GA
We approached this home building experience in no rush and chose the largest home offered, then purchased many upgrades. We were more than pleased that the onsite realtor secured the lot we wanted and the builder was good to work with overall. But, at the end of the process, a good many issues arose that seemed to primarily be motivated by Beazer's insistence on closing quickly. Our lender caused issues as well as we were trying to close during the onset of COVID-19. We have been in the house a month and like the home overall. But, for the price, there are a LOT of things that could be ...
Beazer Homes responded:
Thank you for your feedback! We apologize for the inconvenience you experienced with your new home. This is very constructive and something we will look into internally. Our New Home Contact Center is standing by at 888-623-2937 or via email at nhcc@beazer.com for any future warranty concerns. Thank you ...
Total Score 3
Work for the Reward
- Yanjing C.
- Verified HomeBuyer
- May 12, 2020
- Apex, NC
Home was beautiful, neighborhood is peaceful, but Beazer Homes did not exactly make it easy to close the deal. We had to stay on top of every detail and often repeatedly request information as we settled the final process. I would recommend to anyone willing to be persistent and do the work that one might expect from the home-buying process. Also, strongly recommend careful consideration and record keeping when you get into their “Mortgage Choice” feature. It was a major source of headaches.
Beazer Homes responded:
Thank you for your feedback! We are happy to hear you love your home but would like to apologize for the less than ideal experience you had with the closing process. The information you have shared with us will help improve the overall experience for all our homeowners, and we appreciate you submitting it to us. Please know we are always here to help and look forward to improving your experience going forward. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
No response
- Donna T.
- Verified HomeBuyer
- May 12, 2020
- Myrtle Beach, SC
Blinds hung incorrectly, sagging in middle. Called to get help with situation, no answer or response. Was told I could get plumbing, electrical, & painting assistance after closing, no response.
Beazer Homes responded:
Thank you for your review! We have reviewed your account information with our Myrtle Beach team and show that all warranty requests submitted to us have been received and are currently awaiting service. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Hidden Costs
- Christopher M.
- Verified HomeBuyer
- May 12, 2020
- North Las Vegas, NV
Specificity left something to be desired. Seller told us we had $18,000 dollars to use at the design center but when we went, we were told we had $5000 because the first buyer made changes. We had to pay the difference out of pocket and even our independent realtor confirmed that this was the case. Was not impressed with the overall experience and sometimes had difficulty receiving information from the sales agent. But it’s a nice house. HOA’s are junk.
Beazer Homes responded:
Thank you for your review! We are sorry to hear your experience with the design process was less than desirable. Please accept our most sincere apologies for any frustration or inconvenience. We have passed along your feedback to the appropriate parties. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Beazer Homes - The buying process was very pleasant.
- Cathy R.
- Verified HomeBuyer
- May 12, 2020
- Noblesville, IN
The buying process was very pleasant. I closed the end of March and have a long list of things that need to be fixed and am not receiving the response or respect that I got prior to closing. I just want someone to communicate to me what is being done to resolve all my issues. Very disappointed
Beazer Homes responded:
Thank you for your feedback! We have reviewed your account information with our Indiana team and show that all warranty requests submitted to us have been received and are currently awaiting service. We are happy to see that a manager from your division has been in touch and these concerns have been addressed. Should you have any further questions or concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Still waiting for things to be done that were promised before closing.
- Kathleen P.
- Verified HomeBuyer
- May 12, 2020
- Myrtle Beach, SC
We love the home but seems people promise everything as long as we give a great review so they get a bonus then nothing is followed through on.
Total Score 3
It Could Be Better
- Neilbert M.
- Verified HomeBuyer
- May 05, 2020
- Las Vegas, NV
Our personal experience with Beazer overall was good. The only problem we had was regarding the flooring, which we never got what we wanted. I personally think that for the overall price of the house there should've been more perks, such as free upgrades(flooring, backsplash, appliances) to name a few. Since there are no community pool and children's park these upgrades would've done good. If it wasn't for Karri the sales agent, the space of the house, and location we would've stuck with DR Horton across the street.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to submit your feedback. We have passed this along to our Las Vegas team. Should you have any further concerns, you can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you again!
Total Score 3
New townhouse Waiting
- Roderick P.
- Verified HomeBuyer
- May 05, 2020
- Tampa, FL
So far ok. Ask me later once virus restrictions are lifted and corrections needed can be performed. Need work performed once quarantine over
Beazer Homes responded:
Thank you for your review! We have reviewed your account information with our Tampa team and show that all warranty requests submitted to us have been received and are currently awaiting service due to Covid-19 restrictions. As soon as we are able, we will help get these requests resolved. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Great insulation properties poor finish work.
- Joshua W.
- Verified HomeBuyer
- April 26, 2020
- Murfreesboro, TN
The house holds heat and air conditioning very well and seems to be well built, but the finish work is atrocious. From paint, base boards, shower install, door handles, and door hanging just to name a few, the finish work and craftsmanship is horrible. Not pleased at all with the final touches of my home.
Total Score 3
Great experience until after the final inspection.
- Sharon D.
- Verified HomeBuyer
- April 21, 2020
- Myrtle Beach, SC
We had a very smooth process up until closing and the final inspection after the walk through. Some problems in the house cannot be detected until after a person moves in. Ice maker in fridge broken, dishwasher needed new electrical face and had missing parts, no light in microwave.(still not fixed) We had to sign up for the warranty first and wait for someone from Whirlpool to come even though they did not work from the start. Broken drawer, chip in shelf and 2 doors that do not lock all discovered the day after we moved in still have not been fixed. My advice: do not agree to sign off ...
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced with your new home. Our Myrtle Beach team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Expected better quality
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Cypress, TX
The home itself is nice but the finishing touches not so much. In some spots the baseboards are awful, grout in the showers seem to be painted and one out of the three pendent lighting in our kitchen is a wrong shade of color and another cracked. We’ve been in our home for a little over a month and already had a/c problems and one of the toilets doesn’t work properly. We’re a little disappointed because the quality doesn’t compare to the price of the home and location.
Beazer Homes responded:
Thank you for reaching out! We appreciate you taking the time to leave us feedback and apologize for any frustrations you are experiencing. Our warranty department is standing by ready to assist you in any way we can to make sure you are completely satisfied with your new home. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Beazer Homes - We’ve had an excellent experience with Beezer for the most part.
- Anonymous
- Verified HomeBuyer
- April 21, 2020
- Melissa, TX
We’ve had an excellent experience with Beezer for the most part. The only exception is that we asked for some things to be fixed before we moved in and not all of that was taken care of.
Beazer Homes responded:
Thank you for your feedback! We are glad to hear that you have had an overall positive experience with your Beazer home. Upon review of your account information, we show you have been in touch with our Dallas team and they have been working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Great Home Design but poor contractor installment
- Leonides M.
- Verified HomeBuyer
- April 21, 2020
- San Tan Valley, AZ
2 weeks in had a water leak which was fixed very good! But now battling door handles the plates loose or crooked on all doors kinda annoying especially when your an Engineer I’m use to things being correct
Beazer Homes responded:
We apologize that you have had to deal with the door handles being loose/crooked, and we are happy to hear that your Customer Care Representative has reached out to you and explained the warranty process. For any future warranty requests, please contact our New Home Contact Center at (888) 623-2937 or by email at nhcc@beazer.com. We thank you for your ...
Total Score 3
Beautiful home, unprofessional sales staff and lack of responsiveness
- Joshua V.
- Verified HomeBuyer
- April 14, 2020
- Alexandria, VA
Beazer built a beautiful home, albeit with a few kinks that still need to be ironed out. Namely, a small portion of vinyl siding that is missing on the exterior of the home, the gas fireplace not working and a few places that were not sealed properly on the exterior of the home. All of these items can and will be fixed but are delayed due to COVID-19 which is 100% understandable and perfectly alright. Where Beazer is liking lies with it’s unresponsive and unprofessional sales staff. We were not impressed at all with who worked with us on actually selling the home. Lack of knowledge, ...
Beazer Homes responded:
Thank you for your feedback! We are happy to hear your issues are being addressed and sincerely apologize for your frustration during the move. We do our best to provide complete satisfaction with your overall experience. Should any new issues arise moving forward, please reach out to us at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Average builder
- Steven Y.
- Verified HomeBuyer
- March 24, 2020
- Myrtle Beach, SC
Nice design. Finished ok. Beezer never finished the punch list we both agreed to and signed .
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Myrtle Beach team and show that all warranty requests submitted to us have been addressed. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Beazer Homes poor build quality
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Farmers Branch, TX
Worst new home I have owned (this is my 4th new home). Track home quality, fit and finish is terrible, nothing cleaned before being painted, all trim is rough, cracked, paint looks like a 2 year old did the work. Several cracks in walls after just 2 months. What a disappointing home. No builder pride in work and no quality control. Area is nice but home is rated at a 1 out of 5. If you want a nice home keep looking. If you want a low quality track home this is it.
Beazer Homes responded:
We are very sorry to hear that this has been your experience with us. In review of your account, we were delighted to see that our construction team has been working with you to address the concerns with your new home. Should you have any further questions or warranty requests, please reach out to us through our New Home Contact Center at ...
Total Score 3
New homeowner
- Kevin B.
- Verified HomeBuyer
- February 21, 2020
- Marietta, GA
I still am waiting on repairs that survived the closing
Beazer Homes responded:
Thank you for reaching out to us with your concerns. We would like to apologize for the delays that you have experienced. After reviewing your feedback with our Atlanta team, we are glad to know that both our construction and warranty representatives are assisting to ensure your pending items are addressed. Please know we are here to help. Should you have any further concerns, we can be reached at our New Home Contact Center at nhcc@beazer.com or (888) ...
Total Score 3
Changing of deadlines, subcontractors used not the best
- Anonymous
- Verified HomeBuyer
- February 13, 2020
- San Bernardino, CA
The completion date of our home was changed several times, initially the house was to be complete before thanksgiving but was not actually complete until December 20th. With the extra time taken, you would think that everything would be perfect, yet despite having 2 walk-throughs prior to move in, everything was not perfect or fixed. Very frustrating to be paying almost half a million for a house that has missing paint, cracks in wall, chips in granite, etc.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced during the build of your home or since moving in. We can only imagine how disappointing that was and would like to help improve your experience moving forward. Our Southern California team let us know they have reached out to help address any concerns you may have and look forward to working with you. You can also reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
Almost Happy
- Michael S.
- Verified HomeBuyer
- February 10, 2020
- Myrtle Beach, SC
storage area above garage should be included in price. garage painted should be included. other new housing developments in the area with similar pricing include these.paid for a premium lot but with all the setbacks it's useless. you should tell us the details of the lot before you buy. Quality of house is excellent
Beazer Homes responded:
Thank you for your review! We are happy to hear you love the quality of your home but would like to apologize for any frustration you have felt regarding the offered options. We are always here to help answer any questions you may have or to assist with any concerns that may arise. You can reach our New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 3
Beazer Homes - The Communication between the sales and project supervisor with
- Rudy M.
- Verified HomeBuyer
- January 21, 2020
- La Porte, TX
The Communication between the sales and project supervisor with myself is very poor they don't respond to things promptly.
Total Score 3
Beazer Homes - The soft wear was so difficult to use for the 2k credit.
- Janet L.
- Verified HomeBuyer
- January 17, 2020
- Dallas, TX
The soft wear was so difficult to use for the 2k credit. Almost impossible. Guidance given was so limited became frustrating. I do appreciate the responsiveness of the builder in regards to issues noted in the home before and after purchase.
Beazer Homes responded:
Thank you for your feedback. We are glad to hear that your builder was able take care of any noted issues for you. However, we apologize for your experience with our Mortgage Choice Program. Beazer Homes is continuously working to improve the experience we provide our homeowners and will take steps to provide additional support with the Mortgage Choice Program and Portal for future home ...
Total Score 3
New Beazer Home Advice
- Christina C.
- Verified HomeBuyer
- January 15, 2020
- La Porte, TX
Several items not revealed from Beazer during the building process. I only found out because of others building in the neighborhood. They do not provide a list of all standard features for your home design, and then are not forthcoming with what your upgrade options are (e.g. 8' interior doors, bricking on back patio concrete, etc.). Basically they give you a 20 page list of all upgradable fixtures and then you have to figure out what is already upgraded in your model vs. what you can upgrade to; its a basic "highlight" activity put on the buyer. Closing was so disorganized that it ...
Beazer Homes responded:
Thank you for your review! We truly appreciate the time you took to submit such valuable feedback. We are always looking for opportunities to improve the experience we provide to our homeowners and the information you have submitted will help all of our homeowners in the future. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 3
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