Skip main navigation
Beazer Homes

Beazer Homes Reviews

What Homeowners Have to Say About Beazer Homes.

Beazer Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Beazer Homes 5757 homeowner reviews to learn why they are the right team to build your new home.

Beazer Homes

has 4.6 out of 5 stars in All Areas

5757 Reviews in All Areas

Star Rating Breakdown

5 ★ 4573

4 ★ 524

3 ★ 292

2 ★ 170

1 ★ 198

Customer Reviews

They kept in touch with us since we were 100 miles away

  • Sherrie T.
  • Verified HomeBuyer
  • May 20, 2021
  • Noblesville, IN

Make sure that you know the quality of the standard products verses the upgrades. and the finishing results of the painting and the windows and the drywall is a little questionable. I just feel that for a home over $330,000 I should see pristine quality finishes. We have already replaced the shower heads and some faucets. We will also need to hire painters to improve the quality of the interior paint. Very disappointed with the end results we were given.

Beazer Homes responded:
Sherrie, we appreciate you taking the time to provide feedback from your home-building experience. We understand that touch-ups needed in a new home can cause unintended frustrations. We appreciate you providing our dedicated customer care team the opportunity to assist you with resolving your warranty claims. Please know that we are here to assist you and if you have any questions or concerns we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Beazer Homes - My starting experience was good with Beazer.

  • Ipsit M.
  • Verified HomeBuyer
  • May 20, 2021
  • Morrisville, NC

My starting experience was good with Beazer. The sales team respond to clarify my queries. But sales team need to be more transparent for first time home buyers like what exact things are going to available in new home vs what's not. And there is a gap in communication within Beazer group sales, builder, closing personnel which create issue for customer to run after them. And traders working for builder has a poor workmanship which builder need to take responsibilities not customer.

Beazer Homes responded:
Ipsit, thank you for reaching out to us with your concerns. We missed you today but would like to help in addressing any questions or pending warranty items. At your convenience, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela BeazerHomes

Total Score 3

Beazer Homes - In general terms, the house and the floorplans are beautiful.

  • Carolina O.
  • Verified HomeBuyer
  • May 11, 2021
  • Orlando, FL

In general terms, the house and the floorplans are beautiful. But the lack of attention to detail is sad. I received my house with a lot of missing finishes, like cabinets, floors, paint, etc, Yes, the builder is scheduling people to come and fix things, but that is not the ideal way to buy and receive a brand new house! Also, the told me that the amenities and pool would be built in March 2021, it is now May and nothing has been initiated, very disappointed. The community lacks of lighting for the night time, the mailbox is uncovered.

Beazer Homes responded:
Thank you for letting us know about your experience, Carolina. We understand that touch-ups needed on a new home can be frustrating. We appreciate you allowing our Customer Care team the opportunity to address these items for you. Please know that your feedback has also been shared with our team at Moss Park Preserve. If you have any questions or warranty needs in the future we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Lack of quality

  • Donald F.
  • Verified HomeBuyer
  • May 11, 2021
  • Cumming, GA

Great sales personnel that follow you from day one

Beazer Homes responded:
Donald, it was a pleasure speaking with you. We are glad to know that you love your home despite the quality concerns that have come up in the home finishes. Thank you for allowing our team the opportunity to help with having these items addressed. Please know that we are always just an email or call away and can be reached at nhcc@beazer.com or (888) 623-2937. Thank you again. - Daniela ...

Total Score 3

Pandemic is not an exception.

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2021
  • Aldie, VA

The builder is great. Their plans are great. Just that the pandemic has caused a lot of demand and shortage of resources makes it hard. However the buyer still pays the premium and does not make sense delivering homes with a lot of cosmetic issue from damaged doors to improper painting.

Beazer Homes responded:
Thank you for sharing your feedback with us. We understand the unique challenges of this year have caused frustrations for our homeowners. Our teams are working to address any pending concerns from shortages or delays at the first available opportunity. Please know that we are here to help and if you have any questions or would like to discuss the matters mentioned further, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

They are anxious to get you in the home but not so ambitious to fix things that were pointed out prior to closing

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2021
  • Riverview, FL

The initial process of getting the home built was actually a good experience and the builders that you work with are friendly, courteous and responsive. However their subcontractors leave a lot to be desired. From using low grade materials in the home to sloppy work and the list goes on from there. We have been in the house now and are still waiting on the builder to complete the work from our punch list prior to closing. Some of the items were pointed out multiple times and the sub contractors merely just pull the tape off the issues and say it is finished. Communication after buying ...

Beazer Homes responded:
We appreciate you sharing your experience with us. It is disappointing to hear that we have not met your expectations in your home building journey and the quality of your home. Please know that we are here to help and have a dedicated Customer Care Team that is happy to assist. We want to ensure that the items mentioned are addressed by your local warranty team. At your convenience, we can be reached at nhcc@beazer.com or (888) 623.2937. - Daniela ...

Total Score 3

Rollercoaster ride

  • April S.
  • Verified HomeBuyer
  • May 04, 2021
  • Venus, TX

It started off good then things went haywire. From the appliances being stolen, closing date moved a few times, My great interest rate snatched from me, it could have been better, there was just too much going on I believe if John and Todd had stayed on the experience would have been much better as far as customer service goes., but at least I closed better late than never.

Beazer Homes responded:
April, thank you for taking the time to provide us with feedback from your home-building experience. We pride ourselves in providing great service to our homeowners and use the experiences shared with us to improve and ensure we are doing all we can to deliver this. Should you have any questions or concerns you would like to discuss in the future, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Not happy with home

  • James d.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

The home was dirty, sloppy paint job, unfinished drive way, cement blobs all everywhere, no welcome party, and the builder was unprofessional to me.

Beazer Homes responded:
James, we never like to hear that a homeowner is displeased with their new Beazer Home. We would like to apologize that there were items needing touch-ups and appreciate you bringing this to our attention. Your local customer care team will be working to address all items as quickly as possible for you. Should you have any further questions or concerns, please contact our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Nice house but....

  • Lance W.
  • Verified HomeBuyer
  • April 24, 2021
  • Indian Springs, NV

First off I love the house. There are some problems though our door to go into the garage one of the hinges has come off, and with the amount of money we paid for the house it’s slightly irritating the garage didn’t come repainted. Other than that I love the house so much

Beazer Homes responded:
Lance, thank you for taking the time to speak with me today. We again appreciate your feedback regarding the garage space finishing. Please know that we will review this with our leadership team so that we can consider the suggested enhancement in future development plans. Thank you again. - Daniela ...

Total Score 3

Beazer Homes - Communication between the builders agent and the buyer was terrible.

  • Anonymous
  • Verified HomeBuyer
  • April 20, 2021
  • Haslet, TX

Communication between the builders agent and the buyer was terrible.

Beazer Homes responded:
We apologize for any aspect of the new home process that did not meet your expectations. We want you to know that we are always here for you, even after move in. Should you ever have any questions or concerns please do not hesitate to let us know. Our New Home Contact Center can be reached via phone at 888.623.2937 or via email at nhcc@beazer.com. We want to help ensure going forward that the memories made in your new Beazer Home are great ones. - Megan ...

Total Score 3

Selling agents good job.

  • Edward B.
  • Verified HomeBuyer
  • April 20, 2021
  • Mount Juliet, TN

Good supportive help from start to finish. Very capable staff.

Total Score 3

There were lots of issues with the house.

  • Dawrin E.
  • Verified HomeBuyer
  • April 20, 2021
  • Kissimmee, FL

Make sure you double check your house at clousing.

Beazer Homes responded:
I want to thank you for speaking with me the other day, Darwin. I appreciate you taking the time to discuss your concerns. The local team and myself are excited to continue to work together to create a lasting relationship and we are so excited to have you at Marbella! - Megan BeazerHomes

Total Score 3

After sales service has not been great

  • Akash G.
  • Verified HomeBuyer
  • April 20, 2021
  • Aldie, VA

Have had to call the builder multiple times to fix issues identified during walkthrough and some are still not fixed 2 months after closing. The lawn work has been very shoddy, plant are uprooted and dying in spring itself.

Beazer Homes responded:
I would like to thank you for bringing this to my attention, Akash. I will be in touch to discuss your concerns so we can work together to address them and you can truly start to enjoy your beautiful new home in The Grove. - Megan BeazerHomes

Total Score 3

Did a closing day ,wire transfer $400,000 that day & was told that we would get our keys the next day but that didn’t happen.

  • David D.
  • Verified HomeBuyer
  • April 20, 2021
  • Hendersonville, TN

Poor bad customer communication

Beazer Homes responded:
Our goal at Beazer Homes, is to deliver an enjoyable new home journey to all of our homeowners along with a quality built new home made to last. I would like to apologize if any aspect of the new home process did not meet your expectations, David. We are always here for you, even after move in. Should you have any questions or concerns about any aspect of your new home, please do not hesitate to call our New Home Contact Center. They can be reached via email at NHCC@beazer.com or call 888-623-2937. - Megan ...

Total Score 3

Good Customer Service Front and Back

  • Connie U.
  • Verified HomeBuyer
  • April 18, 2021
  • Pahrump, NV

I feel for the amount of money spent on the home the construction workers were messy they left gravel everywhere in the street. In the back yard although gravel and dirt they didn't pick up the nails, wires and left their trash. I like the peaceful neighborhood and friendly neighbors. The builders should pay more attention to details.

Beazer Homes responded:
Thank you for bringing this to our attention, Connie. We are sorry to hear about the clean-up that was overlooked. Unfortunately, we missed you today, but we want to make sure that this has been addressed. When you have a moment, we can be reached through our New Home Contact Center at nhcc@beazer.com or (888) 623.2937. - Daniela ...

Total Score 3

Beazer Homes - I was able to close on time, however there are items that need

  • Neressa W.
  • Verified HomeBuyer
  • April 13, 2021
  • Murfreesboro, TN

I was able to close on time, however there are items that need to be addressed (fixed) in my house (almost 2 months after closing)

Beazer Homes responded:
Neressa, we apologize for any delays in repairs at your home. We've met with your Customer Care Representative and are happy to hear the repairs are underway. If you have any questions or concerns in the future, please know that we are here for you. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com. - Sam ...

Total Score 3

The construction superintendent was overwhelmed with trying to complete the homes that had been sold. This resulted in lack of subcontractor supervision and lower level of finish quality than expected.

  • Terry D.
  • Verified HomeBuyer
  • April 08, 2021
  • Cumming, GA

Don't close until you are 100% satisfied with the home and construction/finish quality. I will likely do some repainting once we get settled in to hide some of the "patches" in the walls and ceilings.

Beazer Homes responded:
Thank you for bringing this to our attention, Terry. Your feedback is important to us and we have shared your comments with our Atlanta area team. Please know that we are here to help and have a dedicated Customer Care team that can assist you. Should you have any questions or additional concerns as you settle in, we can be reached at nhcc@beazer.com or (888) 623-2937. - Daniela ...

Total Score 3

Great experience...and then not so much.

  • Dawn N.
  • Verified HomeBuyer
  • April 08, 2021
  • Myrtle Beach, SC

From the beginning of the process, we had a much different experience with Beazer than we had with previous builders. They did what they said they would do when they said they would do it. It was an easy, seamless process. Chris and Jeff communicated with us throughout the building and buying process, and we were thrilled. Prior to closing, we met with someone from Beazer’s customer service, and were impressed with her (I can’t remember her name). Then we closed, and were turned over to Phil. We made our first call to customer service a week or two in for multiple issues, one of which was ...

Beazer Homes responded:
Dawn, thank you for bringing this to our attention. It's disappointing to hear that the outstanding care you received during your home building journey has not carried over into your experience with our Customer Care team. We would never want anyone to feel as you have described and are looking into this further with our Myrtle Beach area team. Please know that we do ask our homeowners to submit any warranty claims through our New Home Contact Center to ensure proper documentation of each claim submission. Claims may be submitted by emailing nhcc@beazer.com or calling (888) 623-2937. Please reach out to us if you have any further questions or concerns and we would be happy to assist. - Daniela ...

Total Score 3

Beazer Homes - I had a fairly nice experience purchasing the home.

  • Jimmy V.
  • Verified HomeBuyer
  • March 16, 2021
  • Lake Elsinore, CA

I had a fairly nice experience purchasing the home. Everyone was friendly. The reason more stars were not given is because I don't believe the sales office and construction manager communicates very well. Things could have gone smoother. Craftsmanship is construction speed build, hope that explains it. :-P Information after purchase is not completely provided and not so easy to find. The home itself is well built and I am extremely happy with my purchase.

Beazer Homes responded:
Thank you for providing us with your feedback, Jimmy. We hold ourselves to a high standard of service and quality, with the hope of delivering our homeowners a great home-building journey. It is disappointing to hear that things did not run as smoothly as intended for you. Please know that we are still here and hope to provide you with a better experience moving forward. If you have any questions or concerns about your home in the future, we can be reached through our New Home Contact Center at (888)623-2937 or nhcc@beazer.com. - Daniela ...

Total Score 3

Enjoy our Home, but Warranty Process not great.

  • Reginald S.
  • Verified HomeBuyer
  • March 15, 2021
  • Mt Juliet, TN

Love my home, but it does feel like a constant battle with the Warranty process. After you submit and you have to constantly prove what's wrong for them to come back and just say no. Then when you get a no, they tell you how to fix it that costs the buyer extra money. I would look at how you can make the Warranty process simple especially when you are building homes around someone's finished home.

Beazer Homes responded:
We are happy to hear you love your home, Reginald. We are sorry for any frustration you feel with the warranty process and want to let you know we are always here to help. If you ever have questions about submitting a case or have questions about a current case, our New Home Contact Center is always happy to discuss these with you. You can reach them at (866) 981-5867 or any time via email at nhcc@beazer.com. - Megan ...

Total Score 3

The best part is the builders rep David

  • Bill R.
  • Verified HomeBuyer
  • March 09, 2021
  • Woodstock, GA

Once taking ownership And you have to deal with the so call hoa That where problems begin So far they have been horrible

Beazer Homes responded:
We want to apologize for any concerns you've been experiencing since moving into your home, Bill. Please give us a call at (866) 981-5867, we'd like to discuss your concerns in detail with you. Thank you. - Sam BeazerHomes

Total Score 3

love the home

  • Gary S.
  • Verified HomeBuyer
  • February 20, 2021
  • Frankford, DE

important to keep an eye on the building process although the builder did not like that, considered that a distraction. did not like me tracking him down if I had a concern.

Beazer Homes responded:
Our New Home Contact Center is always available if you ever have any questions, Gary. We never want you to feel like you cant reach out to us. Send us an email to nhcc@beazer.com or call 888-623-2937. - Megan BeazerHomes

Total Score 3

Beazer Homes - It’s ok , not too great

  • Anonymous
  • Verified HomeBuyer
  • February 16, 2021
  • Clarksville, MD

It’s ok , not too great

Beazer Homes responded:
We appreciate your feedback and would like to apologize for not meeting your expectations. We would like to hear more about your experience so that we may help address any concerns. Please reach out to us at our New Home Contact Center at nhcc@beazer.com or 888.623.2937. We look forward to hearing from you. - Daniela ...

Total Score 3

Beazer Homes - The purchase process was fantastic.

  • Ernesto G.
  • Verified HomeBuyer
  • February 05, 2021
  • Sacramento, CA

The purchase process was fantastic.  The sales people were very helpful and knowledgeable. But less than 2 weeks after we got the keys there was water intrusion in the Master Bedroom.  The repairs including mold removal took over 2 weeks done by about 20 people.  This caused delays and massive interuptions to our moving-in plans. Plus there's the nagging fear that there are other damages hiding between the walls.

Beazer Homes responded:
Ernesto, I want to ensure you that we are here for you now and in the future. I apologize for the situation you experienced upon move in and have reviewed your concerns with our Sacramento team. I am happy to hear the matter has been thoroughly addressed and our New Home Contact Center will be available should you have questions going forward. They can be reached at 888-623-2937 or via email at NHCC@beazer.com. - Megan ...

Total Score 3

We were kept updated during the process

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2021
  • Columbus, IN

Multiple pieces of work were completed much after I moved in. During the building process i noticed that many of the studs were cracked all through and the earlier builder (first of 3) told me those would be replaced. I was later told that the cracked studs do not impact the main structure...my question was why put damaged studs, no replacements done. Some of the doors are not aligned correctly, this is quality control The painting job wasn't good, 2 months after moving in i am still noticing color differences. This may be minor to the management, but is poor quality to the end user. If ...

Beazer Homes responded:
We want to help address any concerns you may have with your new home. If you would not mind, please give our New Home Contact Center a call at 888-623-2937 so we may look into the items listed above. - Megan BeazerHomes

Total Score 3

Narrow Reviews by Area