Beazer Homes Reviews

Quality

Overall good purchase experience

Although we felt rushed at times I would still have to say that our buying experience with Beazer Homes has been Top Notch! The Sales team was a pleasure a to work with. Chris our sales consultant did a fantastic job in putting our deal together and making sure that all of problems / concerns where answered in a timely fashion. Mark the building supervisor has also done a fantastic job in answering and fixing and problems that we have noticed during and after our walk-thru. At the moment we have only been in our property for roughly 30 days and what an amazing 30 days it has been.... THANKS BEAZER HOMES FOR MAKING OUR DREAM OF HOME OWNERSHIP A REALITY!!!! ... More

Buying our first home from Beazer went well for the most part, but we did have some bumps in the road. The thing I’d say that could’ve been better in terms of actually buying the home, not the home itself, would be wait times. Something would come up & we’d have questions, but we had to wait usually two days before we heard anything back & usually it was an email & not over the phone. Email was a lot quicker, but some things you need to be able to talk about over the phone. For example, we had moved money around a lot, so they were having to ask us for multiple statements and there would be miscommunication as to what went where & having to send the same statement over & over & over again becomes quite frustrating. I know office staff has to do their job but I wish someone would’ve returned my phone calls sooner/at all. I would also say they can improve on communication in terms of just knowing who to speak to and sticking to that. I am always busy with side businesses, plus my job and I honestly just don’t have time to talk to anyone so I asked my wife to handle everything. I was the only one on the loan, so I know I have to be the one to sign for things, etc. However, numerous times we were having to tell the SAME people to include my wife on emails, that she was the one to make decisions/take care of the whole thing in its entirety, especially for things that have a deadline. She takes care of all of it. Not only did I request for that, she did too and she’s on the title. She would inquire about any concerns or problems, and they would email me or call me eventually to follow up & not call her/include her on emails and I would have no idea what they’re talking about. The only person who consistently made the effort to talk to the right person was our sales rep, Matt. I think our home buying experience went well for lack of problems, but I definitely think it could’ve gone more smooth if they would’ve followed up quickly & just accepted that my wife needed to be the point of contact. Thanks! ... More

There are definitely things I wish would have done with more quality, but the value I am getting is validated. For the price, the house is good. The drywall has some issues and the paint in the windows was poorly done. Since window treatments have been added, the impurities aren't visible. Overall, I am happy with the house, but I do wish more time would have been spent on the areas listed above.

Lack of parking, homeowners parking on side of street blocking the sidewalk, not impressed with lawn service. Street lights not on

I'll start by saying we are very happy with our home. It's beautiful and the overall construction quality is solid. The pros of the "home buying experience are: 1) the home was finished ahead of schedule. 2) Almost everyone at Beazer is great to work with. 3) Our sales rep was absolutely amazing. He was the best part of the process. The cons: 1) Not always great communication, 2) Lots of little issues to deal with and it takes a lot of prodding and back and forth to complete even the most menial tasks. 3) We had lots of turnover with the builders. It caused mistakes and miscommunications. We are happy with the end result, but the transitions were trying. From what we hear the issues we experienced were not unique to Beazer. When you're trying to crank out many houses as quickly as possible there are going to be errors. At the end of the day we are pretty happy with the overall experience. The communication was good enough, and there are enough people who care to help you solve your issues. ... More

My wife and I really love our new Beazer homes, we have gotten numerous compliments on the home and it’s interior finish and design . Although there are some issues to fix such as grout in the bathroom tile cracking and some issues with the finishing of the backyard we love our home. We hope to hear back from Beazer soon about drainage issues in the backyard.

The experience over all was great from start to finish. The only feedback I will submit is that there could have been more options at the design center. We were interested in some special textiles that were nit obtainable.

Need Night street light in subdivision Street concrete cover finishing

Overall we are enjoying our new home even with a few design flaws that we couldn’t change when building. We’re waiting with anticipation to see how efficient this house will be in the winter, so far it’s doing pretty well with the summer heat. Hoping to be here for many years.

I moved into my new Beazer home in July and am enjoying it. I found the homebuilding process to be relatively easy thanks to my wonderful sales executive who was very responsive and helpful throughout the process. Issues were attended to promptly and I felt like customer service was important to everyone I came into contact with. My only reservation was around attention to detail. I felt like my construction manager was stretched too thin to handle his workload (I guess it's good that Beazer is doing well and building a lot of homes). Things were missed, but when brought to everyone's attention, they made good on everything. You just have to stay involved, be attentive and be your own advocate. All in all, though, I feel like I made a good decision to build with Beazer. ... More

Good location

The location can’t be beat. 45 minutes from LV Metro area, but also a world away. Good prices for homes compared to the inflated LVM market and you actually get ROOM in Burson Ranch. Decent floorplans and amazing views are available. Staff is much better than you expect, especially if you have shopped around. Is it perfect? No. But it is a fantastic alternative to the other alternatives on the area. I am pleased with my decision.

Excellent home so far, very spaced

Shelly was awesome. She really did her best to go the beyond too help me with my concerns. She was a joy too work with and everybody else who were giving approvals were being patient with my issue. They were very understanding and patient. Thanks.

While Beazer does use energy efficient materials, their subcontractors rush through the building process causing sloppy work. Painter, plumber and electrician had to come back twice to fix things. Lorin on their Customer Care Team is your go to guy in Nevada.

Overall a good buying experiences little of dropping the ball when the Beazer sales contact was changed. Never heard from the the sales person

Great for first time home buyers. Very military/LE friendly. Staff is always ready, and willing to help.

I selected Beazer due to the great sales person , location, and focus on quality and energy savings. I loved the community and selected Beazer over the other options in the community and over a larger home in another community for the same price. . I was pleased I could break my initial deposit into 3 equal installments. I believed my sales lady wanted to help me and she wasn’t pushy. She was always friendly and professional every time I came by to look at the model homes or had a question. I liked that they had several lenders that they used to help provide the best loan for me. It wasn’t until my first meeting with the builder that I learned that the lot I selected and already put the deposit on has a 14 ft utility easement. I think I should have been told that before I put the money down. I was kept informed / updated throughout the building process through weekly emails. My questions were answered. On the final walkthrough I learned my sales person no longer was working in my community ( I learned later she was not with Beazer, I didn’t know this either) . On closing day , which was a bit earlier than anticipated, I was informed that my home and the home next door were the fastest builds. I can now see why. Instead of hurrying to get things done early—-take the extra one- two weeks to check things - I have had to call on several items (not emergencies) but things that should have been taken care of if not in such a hurry. The following items are all less than 60 days from closing :clothes rod too short so when clothes were hanging it fell, brick broken, tape left on all recess lights inside and out, toilet paper holder not installed and the other was wobbly, transition plate not meeting up with the flooring, rotting fence boards, doors not correctly painted. This is just some to name a few. I have great service from the warranty person to get things fixed. My neighbors moved in and THEIR Beazer builder had the lawn people come mow a week after moving in ( the neighbors didn’t know/ didn’t request it— the lawn people just showed up). Additionally they now have a nice welcome home from Beazer sign in their yard. These things matter and make the company stand out. HOWEVER I did not receive either. So that’s a bit disheartening. Any reviews I gave up until now have been 5 stars, but as I reflect on the overall experience especially after getting in the home, unfortunately my rating be 4 ( maybe 3.5). ... More

James the contractor was spectacular.

Good experience over all

Overall, we had a great experience with Beazer. I think the most difficult part of the process involved how little time versus how many choices there are at the design center. I wish we’d had twice as much time to decide what our finishes would be, what electrical options were best, exterior colors, etc. that part felt rushed.

My overall experience was standard. Get your paperwork in prior to closing and you are fine. There were some additional charges at closing that were we're not expecting so make sure to plan for that but that has nothing to do with Beazer. The Customer Service team that handles service repairs could improve by being more efficient in handling requests in a more timely manner.

This is our second home our first was a KB home and it was not built well. This Beazer home is built much better. This home is an inventory home which means we did not choose anything as far as most new homes go, it came built. It was nicely built with many nice upgrades. The Beazer people were very supporting and helpful. Of course nothing is perfect but this home is by far very good and we are extremely happy and would recommend these homes to anyone. Thank you Beazer for our beautiful new home!